Samsung SM-T837 User Manual

Samsung SM-T837 User Manual

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USER MANUAL
SM-T830
SM-T835
SM-T835C
SM-T837
English. 04/2019. Rev.1.0
www.samsung.com

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Summary of Contents for Samsung SM-T837

  • Page 1 USER MANUAL SM-T830 SM-T835 SM-T835C SM-T837 English. 04/2019. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    Device layout and functions 101 Multi window Battery 104 Kids Home SIM or USIM card (nano-SIM card) 106 Samsung Members (SM-T835, SM-T835C, SM-T837) Memory card (microSD card) 106 Samsung Notes Turning the device on and off 112 PENUP Initial setup...
  • Page 3 206 Device care 164 Data saver (SM-T835, SM-T835C, 208 Apps SM-T837) 209 General management 164 Mobile Hotspot and Tethering (SM-T835, SM-T835C, SM-T837) 210 Accessibility 166 More connection settings 210 Software update 211 User manual 169 Sounds and vibration 170 Dolby Atmos (surround sound)
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung licence agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.
  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 9 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...
  • Page 10: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 11 Speaker Power key Iris recognition LED Volume key Iris recognition camera Microphone Keyboard dock port Touchscreen ▶ SM-T835, SM-T835C, SM-T837: SIM card / Memory card tray ▶ SM-T830: Memory card tray Multipurpose jack (USB Type-C) Main antenna (SM-T835, SM-T835C, SM-T837)
  • Page 12 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • C onnectivity problems and battery drain may occur in the following situations: –...
  • Page 13 Basics Hard keys Power key Volume key Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. Volume • P ress to adjust the device volume. Soft buttons Recents button Back button...
  • Page 14 Basics S Pen S Pen button S Pen nib Tweezers Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. S Pen nib • H over the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.
  • Page 15 Basics Replacing the S Pen nib If the nib is dull, replace it with a new one. Firmly hold the nib with the tweezers and remove it. Insert a new nib into the S Pen.
  • Page 16: Battery

    S Pen actions. • F or more information about the S Pen, visit the Samsung website. • I f the S Pen is not working properly, take it to a Samsung Service Centre. Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods.
  • Page 17 Basics Connect the USB cable to the USB power adaptor. Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
  • Page 18 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 19: Sim Or Usim Card (Nano-Sim Card) (Sm-T835, Sm-T835C, Sm-T837)

    • U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 20 Basics...
  • Page 21 Basics Place the device with the bottom facing upwards. Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing upwards.
  • Page 22: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 23 Basics ► SM-T835, SM-T835C, SM-T837:...
  • Page 24 Basics ► SM-T830: ► SM-T835, SM-T835C, SM-T837: Insert the ejection pin into the hole on the tray to loosen the tray. ► SM-T830: Insert the ejection pin into the hole on the memory card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may...
  • Page 25 When you remove the tray from the device, the mobile data connection will be disabled. (SM-T835, SM-T835C, SM-T837) ► SM-T835, SM-T835C, SM-T837: Place a memory card on the tray with the gold- coloured contacts facing downwards. ► SM-T830: Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.
  • Page 26 Launch the Settings app and tap Device care → Storage → → Storage settings → SD card → Unmount. ► SM-T835, SM-T835C, SM-T837: Insert the ejection pin into the hole on the tray to loosen the tray. ► SM-T830: Insert the ejection pin into the hole on the memory card tray to loosen the tray.
  • Page 27: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.
  • Page 28: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region.
  • Page 29: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 30 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Accounts and backup → Accounts.
  • Page 31: Transferring Data From Your Previous Device (Smart Switch)

    • T his feature may not be supported on some devices or computers. • L imitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
  • Page 32 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
  • Page 33 Basics Connect your previous device to the computer using the device’s USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your device.
  • Page 34: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 35 Basics Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.
  • Page 36 Basics Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 37 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 38 Basics Setting the navigation bar Launch the Settings app, tap Display → Navigation bar, and then select an option. • N avigation type: Set the device to hide or display the navigation bar. To hide the navigation bar, tap Full screen gestures. While the navigation bar is hidden, you can use the soft buttons by dragging the gesture hint of the desired button upwards.
  • Page 39 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 40 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 41 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 42 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 43 Basics Icon Meaning Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 44 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 45 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.
  • Page 46: Notification Panel

    Basics Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 47 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
  • Page 48: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send emails, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. View more keyboard functions.
  • Page 49 Basics Additional keyboard functions Some features may not be available depending on the region or service provider. • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap • : Enter emoticons. •...
  • Page 50 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 51: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 52 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
  • Page 53: Pen Features

    Apps and features S Pen features Air command Air command is a menu that provides S Pen features and quick access to frequently used apps. To open the Air command panel, hover the S Pen over the screen and press the S Pen button. You can also tap the Air command icon with the S Pen.
  • Page 54 Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature. • C reate note: Create notes easily in a pop-up window without launching the Samsung Notes app. Refer to Create note for more information.
  • Page 55 Advanced features → S Pen, and then tap the Floating icon switch to activate it. Create note Create notes easily in a pop-up window without launching the Samsung Notes app. Open the Air command panel and tap Create note. Alternatively, double-tap the screen while pressing and holding the S Pen button.
  • Page 56 Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.
  • Page 57 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Adjust the position and size of the capturing area.
  • Page 58 Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. When there is content you want to capture, open the Air command panel and tap Screen write.
  • Page 59 When you want to send an animated message while composing a message, open the Air command panel and tap Live message. Alternatively, tap on the Samsung keyboard. The live message window will appear. Customise pen settings and background image.
  • Page 60 Apps and features Write or draw on the live message window. Progress bar Open your live messages list. Change the file format. Customise pen settings. Preview. Customise Start over. background settings. Undo When you are finished, tap Done and send the message. The live message will be saved in Gallery as an animated GIF file or a video and it will be attached to the current message.
  • Page 61 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. • T o use this feature, your device must be connected to a Wi-Fi or mobile network. •...
  • Page 62 Apps and features Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. For example, launch a map app, open the Air command panel, and then tap Glance. The app will be reduced to a thumbnail at the bottom of the screen.
  • Page 63 Apps and features Colouring You can colour images provided by PENUP. Using the various colours, create your own artwork. Open the Air command panel, tap Colouring, select an image, and then start colouring the image. When you are finished, save the image to Gallery or post it to PENUP.
  • Page 64 Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop- up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features →...
  • Page 65 Apps and features Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text. You can also copy and paste the selected items or text into another app or share them with others.
  • Page 66 When the screen is off, hover the S Pen over the screen and press the S Pen button. Write or draw a memo. To extend the page, tap To save the memo, tap Save in Notes or reinsert the S Pen into the slot. The memo will be saved to Samsung Notes → → Screen off memo.
  • Page 67: Phone (Sm-T835, Sm-T835C)

    • T o make a call and send a text message, launch the Settings app, tap Connections, and then tap the Call & Message Continuity switch to activate it. You must register and sign in to the same Samsung account on your device and the other device. (SM-T830) •...
  • Page 68 Apps and features Making calls from call logs or contacts list Tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it.
  • Page 69 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards. If the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call one hour later.
  • Page 70 Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • A dd call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
  • Page 71 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app and tap Keypad. Enter the number. Tap Add to Contacts. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.
  • Page 72: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location and tap Select. Enter contact information. Select a storage location. Add an image.
  • Page 73 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 74 To make a call and send a text message, launch the Settings app, tap Connections, and then tap the Call & Message Continuity switch to activate it. You must register and sign in to the same Samsung account on your device and the other device. (SM-T830) •...
  • Page 75 To make a call and send a text message, launch the Settings app, tap Connections, and then tap the Call & Message Continuity switch to activate it. You must register and sign in to the same Samsung account on your device and the other device. (SM-T830)
  • Page 76 Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. → Manage contacts → Merge contacts. Launch the Contacts app and tap Tick contacts and tap Merge.
  • Page 77: Messages

    To make a call and send a text message, launch the Settings app, tap Connections, and then tap the Call & Message Continuity switch to activate it. You must register and sign in to the same Samsung account on your device and the other device. (SM-T830) Sending messages You may incur additional charges for sending messages when you are roaming.
  • Page 78 Apps and features to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact. View your conversation.
  • Page 79 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
  • Page 80: Internet

    Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
  • Page 81 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode.
  • Page 82: Email

    Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. →...
  • Page 83: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 84 Apps and features to take a photo or tap to record a video. Options for current shooting mode Stickers list Bixby Vison Camera settings Preview thumbnail Take a photo. Switch between the front and rear Shooting modes cameras. Current mode •...
  • Page 85 Apps and features Zooming in and out Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Z ooming features are available only when using the rear camera. • T he 2x optical zoom may not work in low-light environments. Editing the shooting modes list You can edit the shooting modes list on the preview screen.
  • Page 86 Apps and features Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button. → Hold Shutter button to and select an action you want to On the preview screen, tap use.
  • Page 87 Apps and features Live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video. On the preview screen, tap Sticker. and select a sticker you want.
  • Page 88 Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Photo mode The camera adjusts the shooting options automatically based on the surroundings to capture photos easily.
  • Page 89 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options •...
  • Page 90 Apps and features HDR mode Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR. Without effect With effect Food mode Take photos of food with more vibrant colours. You must first add this mode to the shooting modes list before you can use it.
  • Page 91 Apps and features and drag the adjustment bar to adjust the colour tone. to take a photo. Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap Hyperlapse. and select a frame rate option.
  • Page 92 Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits.
  • Page 93 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. •...
  • Page 94 • Q uick review: Set the device to show photos after capturing them. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information.
  • Page 95: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Add the image to favourites.
  • Page 96 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Display your videos. Rewind or Access additional fast-forward by options. dragging the bar. Capture the Create an current screen.
  • Page 97 Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen.
  • Page 98 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums.
  • Page 99 • T o use this feature, your phone number must be verified. (SM-T835, SM-T835C) • T o use this feature, you must register and sign in to your Samsung account. • Y ou may incur additional charges when sharing files via the mobile network.
  • Page 100 Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices.
  • Page 101: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view...
  • Page 102 Apps and features On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 103 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
  • Page 104: Kids Home

    Apps and features Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device. Starting Kids Home When starting Kids Home for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.
  • Page 105 Apps and features Using Kids Home Open the notification panel, swipe downwards on the notification panel, and then tap (Kids Home) to activate it. The Kids Home screen will appear. Access additional options. Available apps Kids Phone Kids Camera Kids Gallery Configuring settings for Kids Home On the Kids Home screen, tap →...
  • Page 106: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 107 Apps and features Composing notes with handwriting On the note composer screen, tap Pen to write or draw with the S Pen. Undo Redo Select and edit. Eraser Easy writing pad Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen colour.
  • Page 108 Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more.
  • Page 109 Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. When there is handwriting on the note, tap To change the shape of the selection, tap once more. Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location.
  • Page 110 Apps and features Edit the input using the available options. • C ut: Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste. • C opy: Copy the input. To paste it to another location, tap and hold the location, and then tap Paste.
  • Page 111 Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it. Launch the Samsung Notes app. Select a note and tap → Pin to home screen. The note will be added to the Home screen.
  • Page 112: Penup

    PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Your profile Your activities Post your artwork. View artwork by category. You can sign in to PENUP with your Samsung account or other SNS accounts.
  • Page 113 Apps and features Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP. Launch the PENUP app and tap To post artwork from Gallery, tap From Gallery, select your artwork to post, and then tap Done.
  • Page 114 Apps and features Viewing artwork You can view other people’s artwork, make comments, and even mark them as favourites. You can also download artwork or set one as your wallpaper. Launch the PENUP app and select a post you want to view. Set the artwork as a favourite.
  • Page 115 Apps and features Colouring images Using the various colours, create your own artwork. Launch the PENUP app and tap Colouring. Select an image. Tap START COLOURING. Start colouring. When you are finished, tap DONE.
  • Page 116 Apps and features Live drawing Draw along as you watch the live drawing video that shows the process of completing an image. You can easily draw a nice image. Launch the PENUP app and tap Live drawing. Select an image. Tap LEARN TO DRAW.
  • Page 117 Apps and features Photo drawing Draw images on your photos and keep them as your own works of art. Select a photo from Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo.
  • Page 118: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 119 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
  • Page 120: Samsung Flow

    Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as checking notifications or sharing contents. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Apps or Play Store.
  • Page 121 Share your smartphone’s mobile data connection with your tablet using a mobile hotspot when the Internet connection is not available on your tablet. On your tablet, launch the Samsung Flow app. You can access the Internet on your tablet using your smartphone’s mobile data connection.
  • Page 122: My Files

    Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap → Storage analysis. To search for files or folders, tap Clock Introduction...
  • Page 123 Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete.
  • Page 124: Calculator

    Apps and features Timer Launch the Clock app and tap Timer. , set the duration and name, and then tap Add. To add a frequently used timer, tap Set the duration, and then tap Start. To open the keypad to enter the duration, tap the duration input field. Tap Dismiss when the timer goes off.
  • Page 125: Game Launcher

    Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. View your gameplay information.
  • Page 126 Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Tap a game from the games list. To find more games, swipe to the left on the screen.
  • Page 127 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Launch apps in a pop-up window.
  • Page 128: Bixby Vision

    • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
  • Page 129 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • I n the Camera app, tap Bixby Vision. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
  • Page 130 Apps and features Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features.
  • Page 131 The information about food will appear. • R ECIPE: Search for the recipe. • V IDEOS: Search for cooking videos. • F OOD TRACKER: Save food intake records to Samsung Health app.
  • Page 132 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features. When you have a desired image or object, launch Bixby Vision.
  • Page 133: Bixby Home

    • T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 134 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen.
  • Page 135: Reminder

    • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 136 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’...
  • Page 137 Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
  • Page 138 Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save. Reminder information Change the reminder's colour. Add a checklist.
  • Page 139: Smartthings

    • T o use SmartThings, your tablet and other devices must be connected to a Wi-Fi or mobile network. • T o fully use SmartThings, you must sign in to your Samsung account. • T he devices you can connect may vary depending on the region or service provider.
  • Page 140 Apps and features Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. Launch the SmartThings app. → Add device → Auto detect. Select a device from the list and connect to it by following the on-screen instructions.
  • Page 141 Apps and features Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. Launch the SmartThings app. The list of connected devices will appear. View the status of devices on the list.
  • Page 142 Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time. Launch the SmartThings app. → and select a location. → Add scene. Enter the scene name. under Add actions to add actions to perform. Tap Save.
  • Page 143: Sharing Content

    Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. (SM-T835, SM-T835C, SM-T837) Launch the Gallery app and select an image. and select a sharing method, such as email.
  • Page 144: Daily Board

    Apps and features Using additional features • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
  • Page 145 Apps and features Launching Daily Board Launching Daily Board while charging When the device is charging, drag the status bar downwards to open the notification panel. Tap Tap here to start Daily Board. to start Daily Board. If you are using this feature for the first time, read and agree to the terms and conditions, and then tap Agree.
  • Page 146: Samsung Dex

    Samsung DeX Introduction Samsung DeX is a service that allows you to use your tablet like a computer from tablet screen or an external display, such as a TV or monitor. While using Samsung DeX on external display, you can simultaneously use your tablet.
  • Page 147 Use your tablet like a computer by connecting the Keyboard Cover. To switch to Samsung DeX directly when connecting the Keyboard Cover, launch the Settings app, tap Advanced features → Samsung DeX, and then tap the Auto start when Book Cover Keyboard is connected switch to activate it.
  • Page 148 Insert the tablet into the connection hole to meet the tablet’s connectors and the dock ports. Your tablet’s screen will change into Samsung DeX. You can also launch Samsung DeX from quick settings without Keyboard Cover. Swipe downwards on the notification panel and tap Samsung DeX. Closing Samsung DeX on tablet screen →...
  • Page 149 TV or monitor. To switch to Samsung DeX directly when connecting the DeX Cable, launch the Settings app, tap Advanced features → Samsung DeX, and then tap the Auto start when HDMI is connected switch to activate it. Plug a tablet connector into the multipurpose jack on the tablet.
  • Page 150 • S amsung DeX panel: Provide frequently used functions and launch them such as Exit DeX, Lock DeX, or DeX Labs quickly. • A pps button: View and run your tablet’s apps. To see apps that are optimised for Samsung DeX, tap Check out apps for Samsung DeX banner.
  • Page 151 For example, while watching a video on the connected TV or monitor, you can create a note on your tablet. On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then, launch another app on your tablet.
  • Page 152 • Y ou can set the mouse pointer to flow from the external display to the tablet’s screen. Launch the Settings app, select Samsung DeX → Mouse/trackpad, and then select the Flow pointer to tablet screen switch to activate it.
  • Page 153 Use your tablet as a touchpad. • Y ou can use the touchpad only when using Samsung DeX on external display. • I f your tablet’s screen turns off, press the Power key or double-tap anywhere on the...
  • Page 154 Ending Samsung DeX → When you use Samsung DeX on tablet screen, on the status bar, tap When you use Samsung DeX from the connected TV or monitor, disconnect your tablet from → the DeX Cable or tap on the status bar.
  • Page 155: Connecting To An External Display

    DeX Cable. You can view your tablet’s content on the connected screen. • D eX Cable is sold separately. • U se only a Samsung-approved DeX Cable. Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty.
  • Page 156: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
  • Page 157 Apps and features Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place.
  • Page 158: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
  • Page 159 • C all & Message Continuity: Use your device’s calling and messaging features on other devices signed in to your Samsung account. (SM-T830) • Y ou must register and sign in to the same Samsung account on your device and the other device.
  • Page 160: Wi-Fi

    Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list.
  • Page 161 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.
  • Page 162: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 163 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 164: Data Saver (Sm-T835, Sm-T835C, Sm-T837)

    To select apps to use data without restriction, tap Allow app while Data saver on and select apps. Mobile Hotspot and Tethering (SM-T835, SM-T835C, SM-T837) Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available.
  • Page 165 Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 166: More Connection Settings

    Refer to Download booster (SM-T835, SM-T835C, SM-T837) for more information. (SM-T835, SM-T835C, SM-T837) • V PN: Set up virtual networks (VPNs) on your device to connect to a school or company’s private network. • P rivate DNS: Use the reliable domain name system (DNS) for a school or company’s internal private network instead of using the external hosting network.
  • Page 167 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 168 Settings Download booster (SM-T835, SM-T835C, SM-T837) Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.
  • Page 169: Sounds And Vibration

    ► SM-T835, SM-T835C: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications. ► SM-T830, SM-T837: Adjust the volume level for music and videos, system sounds, and notifications. • V ibration intensity: Adjust the force of the vibration notification.
  • Page 170: Dolby Atmos (Surround Sound)

    Settings Dolby Atmos (surround sound) Select a surround sound mode optimised for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flows all around you. On the Settings screen, tap Sounds and vibration → Advanced sound settings → Sound quality and effects →...
  • Page 171: Notifications

    Settings Notifications Options Change the notification settings. On the Settings screen, tap Notifications. • A pp icon badges: Change the settings for app icon badges. Refer to App icon badges more information. • D o not disturb: Set the device to mute notification sounds and media, except for allowed exceptions.
  • Page 172: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • A daptive brightness: Set the device to save power by adjusting the brightness of the display automatically.
  • Page 173: Blue Light Filter

    Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. While you are watching HDR videos from HDR-exclusive video services, the blue light filter may not be applied. On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now switch to activate it.
  • Page 174 Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase. On the Settings screen, tap Display →...
  • Page 175: Screensaver

    Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging or connected to a dock. On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option.
  • Page 176: Lock Screen

    • R oaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming. (SM-T835, SM-T835C, SM-T837) • F aceWidgets: Change the settings of the items displayed on the locked screen.
  • Page 177: Smart Lock

    Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. •...
  • Page 178: Biometrics And Security

    • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.
  • Page 179: Intelligent Scan

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 180 Settings Precautions for using Intelligent Scan Before using Intelligent Scan, keep the following precautions in mind. • T o protect your eyes, keep the screen at least 20 cm away from your face when using iris recognition. • I f you attach screen protectors (privacy protection films, tempered glass protectors, etc.), the recognition may fail.
  • Page 181 Settings Deleting registered face and iris data You can delete face and iris data that you have registered. On the Settings screen, tap Biometrics and security → Intelligent Scan. Unlock the screen using the preset screen lock method. Tap Remove face and iris data → Remove. Once the registered face and iris data has been deleted, all the related features will also be deactivated.
  • Page 182: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognising your face. • I f you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
  • Page 183 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap Continue.
  • Page 184 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
  • Page 185: Iris Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 186 Settings Precautions for using iris recognition Before using iris recognition, keep the following precautions in mind. • T o protect your eyes, keep the screen at least 20 cm away from your face when using iris recognition. • I f you attach screen protectors (privacy protection films, tempered glass protectors, etc.), the recognition may fail.
  • Page 187 Settings Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. On the Settings screen, tap Biometrics and security → Irises. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
  • Page 188 Once the registered iris data has been deleted, all the related features will also be deactivated. Using Samsung Pass When you register your irises to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass...
  • Page 189 Settings Unlocking the screen with your irises You can unlock the screen with your irises instead of using a pattern, PIN, or password. On the Settings screen, tap Biometrics and security → Irises. Unlock the screen using the preset screen lock method. Tap the Iris unlock switch to activate it.
  • Page 190: Samsung Pass

    • T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
  • Page 191 If the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen. If the Use Samsung Pass instead of Samsung account password option is ticked, you can use your registered biometric data to verify your identity instead of entering the Samsung account password.
  • Page 192 Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
  • Page 193 Settings Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.
  • Page 194 Settings Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support autofilling personal information. On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method.
  • Page 195: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 196 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 197 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
  • Page 198 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 199 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.
  • Page 200: Accounts And Backup

    Google or Samsung account to back up or restore data. • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
  • Page 201: Users

    ► SM-T835, SM-T835C: Tap Add user or profile → OK → Set up now. ► SM-T830, SM-T837: Tap Add user or profile → User → OK → Set up now. The device will switch to a new user account and the default locked screen will appear on the screen.
  • Page 202 To delete a user account, tap To change an account’s settings, tap next to an account. ► SM-T830, SM-T837: When using the administrator account, you can delete accounts or change the settings for restricted accounts. To delete a user account, tap next to the account and then tap Delete.
  • Page 203: Samsung Cloud

    Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 204: Google

    Tick the data types you want to restore and tap Restore. Syncing data from your device You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Accounts and backup →...
  • Page 205: Advanced Features

    Air command, Air view, and Screen off memo. • S amsung DeX: Set the device to use like a computer. Refer to Samsung DeX for more information. • A ccessories: Change the accessory settings.
  • Page 206: Device Care

    Settings Device care The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device care →...
  • Page 207 • M edium power saving: Activate power saving mode to extend the battery’s usage time. • M aximum power saving ► SM-T835, SM-T835C, SM-T837: In maximum power saving mode, the device decreases battery consumption by activating night mode and limiting the apps and features available.
  • Page 208: Apps

    The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under App data or User data.
  • Page 209: General Management

    If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings, or only network settings, or accessibility settings.
  • Page 210: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • S creen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...
  • Page 211: User Manual

    To change your device’s name, tap Edit. • S tatus ► SM-T835, SM-T835C, SM-T837: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. ► SM-T830: View various device information, such as the Wi-Fi MAC address and serial number.
  • Page 212: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 213 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 214 ► SM-T835, SM-T835C: A cellular network or the Internet is often disconnected or audio quality is poor ► SM-T830, SM-T837: The Internet is often disconnected • E nsure that you are not blocking the device’s internal antenna. • W hen you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station.
  • Page 215 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 216 • O n your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre.
  • Page 217 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 218: Removing The Battery (Sm-T830, Sm-T835)

    Samsung Cloud does not work • E nsure that you are connected to a network properly. • D uring a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later. Removing the battery (SM-T830, SM-T835) • T o remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy.
  • Page 219 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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