Table of Contents Basics Applications Read me first Installing or uninstalling apps Package contents Phone Device layout Contacts Battery Messages SIM or USIM card Internet Memory card Email Turning the device on and off Camera Touchscreen Gallery Home screen Smart Manager Lock screen S Planner Notification panel...
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Table of Contents Settings Appendix Introduction 113 Troubleshooting Wi-Fi 119 Removing the battery Bluetooth Flight mode Mobile hotspot and tethering Data usage SIM card manager (dual SIM models) Mobile networks NFC and payment More connection settings Applications Sounds and vibrations 100 Display 100 Advanced features 101 Wallpaper...
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Basics Device layout Speaker Microphone SIM card tray (SM-A510FD and SM-A710FD models only) Front camera Proximity/Light sensor Power key Touchscreen SIM card / Memory card tray Home key (Fingerprint recognition sensor) Recents key Back key Headset jack Microphone Multipurpose jack Loud speaker Rear camera GPS antenna...
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• D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
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Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
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If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. Power saving mode Save the battery power by limiting the device’s functions.
Basics SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • O nly nano-SIM cards work with the device. • D ual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
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Basics – SIM card tray 2: Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the SIM card tray gently from the SIM card tray slot.
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Place the primary SIM or USIM card on the SIM card tray 1 and the secondary SIM or USIM card on the SIM card tray 2. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
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Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the SIM card tray slot. Remove the SIM or USIM card. ► Single SIM models: ► Dual SIM models - type 1 (SM-A510F/DS, SM-A510Y/DS, SM-A710F/DS, SM-A710Y/ DS):...
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Basics ► Dual SIM models - type 2 (SM-A510FD, SM-A710FD): Insert the SIM card tray back into the SIM card tray slot.
Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
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Basics • T he device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device asks to reformat the memory card. • F requent writing and erasing of data shortens the lifespan of memory cards. •...
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Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
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Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
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Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.
Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right. The Home screen may appear differently depending on the region or service provider.
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Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
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Basics Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen.
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Basics Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap and hold another app, and then drag it to the folder. To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.
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Basics Creating folders This feature may not be available depending on the region or service provider. On the Apps screen, tap EDIT. Tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
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Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
Basics A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Fingerprints Register your fingerprints to unlock the screen.
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Basics You can use the following functions on the notification panel. ► Single SIM models: Launch Settings. Quick setting buttons View more quick setting buttons. Adjust the brightness. Launch Quick connect. Tap a notification and perform various actions. Clear all notifications. ►...
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Basics Using quick setting buttons Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area, or tap to view more buttons. To view more detailed settings, tap and hold a button. → EDIT, tap and hold a button, and then drag it to another To rearrange buttons, tap location.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character.
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Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Start or pause entering text by voice.
Basics Tap Dictionary on the options list. If a dictionary is not preinstalled on the device, tap Manage dictionaries → next to a dictionary to download it. View the definition in the dictionary pop-up window. To switch to the full screen view, tap .
Basics Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window.
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Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.
Drag the circle between the app windows up or down to adjust the size of the windows. Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available.
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Follow the on-screen instructions to transfer data from your previous device. Transferring backup data from a computer Back up data from your previous device to a computer and import the data to your new device. On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
Basics On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
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Wi-Fi network. Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch.
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Using a Samsung account On the Apps screen, tap Settings → Backup and reset → Back up my data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
Basics Quick connect Quickly search for and connect with nearby devices, such as Bluetooth headsets or TVs, using the Quick connect feature. • I f the device you want to connect does not support the Quick connect feature, activate its Wi-Fi Direct or Bluetooth feature before launching Quick connect on your device.
Basics Select a device from the list of detected devices. Tap Share content and select a media category. Follow the on-screen instructions to send content to the connected device. The next steps may vary depending on the selected media category. Sharing files with contacts Share files with your contacts using the simple sharing feature.
Basics Emergency mode Emergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode.
Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL.
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Applications ► Single SIM models: Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. ► Dual SIM models: Tap to make a voice call, or tap to make a video call.
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Applications Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap MORE → Speed dial, select a speed dial number, and then select a contact. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
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Applications Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the reject message bar upwards. To create various rejection messages, open the Apps screen and tap Phone →...
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Applications Options during calls During a voice call The following actions are available: • H OLD: Hold a call. Tap RESUME CALL to retrieve the held call. • A dd call: Dial a second call. • E xtra volume: Increase the volume. •...
Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually Tap Contacts on the Apps screen. and select a storage location. Enter contact information. • : Add an image. • : Add or delete a contact field. Tap SAVE.
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Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • S croll up or down the contacts list. • D rag a finger along the index at the right side of the contacts list to scroll through it quickly.
Applications Sharing contacts You can share contacts with others by using various sharing options. Tap Contacts on the Apps screen. Tap MORE → Share. Tick contacts and tap SHARE. Select a sharing method. Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming.
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Applications Add recipients and enter a message. ► Single SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Enter emoticons. Attach files. Send the message. ► Dual SIM models: Access additional options. Enter recipients. Select contacts from the contacts list.
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Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Tap Messages on the Apps screen. On the messages list, select a contact. View your conversation. Blocking unwanted messages Block messages from specific numbers or messages that contain phrases added to your block list.
Applications Setting the message notification You can change notification sound, display options, and more. Tap Messages on the Apps screen. Tap MORE → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. • N otification sound: Change the notification sound. •...
Applications To view the toolbars, drag your finger downwards slightly on the screen. Access additional options. Refresh the current webpage. View your bookmarks, saved Open the homepage. webpages, and recent history. Open the browser's tab Move to the previously visited manager.
Applications Sending emails to compose an email. Add recipients and enter an email text. Tap SEND to send the mail. Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen. Tap an email on the screen to read it.
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Applications Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
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Applications Launching Camera on the locked screen To quickly take photos, launch Camera on the locked screen. On the locked screen, drag outside the large circle. • T his feature may not be available depending on the region or service provider. •...
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Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customise the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life colour range.
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Applications HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the preview screen, tap MODE → HDR (Rich tone). Without effect With effect Night Take a photo in low-light conditions, without using the flash. On the preview screen, tap MODE →...
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Applications Wide selfie Take a wide self-portrait to include more people in the photo and avoid leaving people out. On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE → Wide selfie. Face the front camera lens. When the device detects your face, tap the screen to take a photo of yourself.
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Applications Downloading modes Download more shooting modes from Galaxy Apps. On the preview screen, tap MODE → Download. Some downloaded shooting modes do not have access to every feature. Swiping right to view the modes list and swiping left to view captured images and videos may not be available.
Applications • V ideo size (rear) / Video size (front): Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • G esture control: Set the device to detect your palm, so you can use it to take self- portraits.
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Applications Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen. Access additional options. Modify the image. Share the image with others. Delete the image. To hide or show the menus, tap the screen.
Applications Sharing images or videos Select an image or a video, tap Share at the bottom of the screen, and then select a sharing method. Smart Manager Introduction The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security.
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Applications Using the quick optimisation feature On the Apps screen, tap Smart Manager → CLEAN ALL. The quick optimisation feature improves device performance through the following actions. • I dentifying apps that use excessive battery power and clearing some memory. •...
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Applications S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap S Planner on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
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Applications Creating tasks Tap S Planner on the Apps screen. → Tasks. Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings →...
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Applications Using S Health You can view the key information from S Health menus and trackers to monitor your wellness and fitness. Tap S Health on the Apps screen. Goals and programmes Trackers • G OALS: Set your daily fitness goals and view your progress. •...
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(But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
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Applications S Voice Introduction Perform various tasks simply by speaking. Setting a wake-up command You can launch S Voice using your own wake-up command. When launching S Voice for the first time, tap START and set your own wake-up command. →...
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Applications Say a voice command. If the device recognises the command, the device will perform the corresponding action. To repeat a voice command or say a different command, tap . This app will close automatically if the device is not used for a specified period. Tips for better voice recognition •...
Applications Music Listen to music sorted by category and customise playback settings. Tap Music on the Apps screen. Select a category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Access additional options.
Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Access additional options. Rewind or fast-forward by dragging the bar. Adjust the volume. Change screen ratio. Switch to the pop-up video player.
Applications Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text. Recording voice memos On the Apps screen, tap Tools → Voice Recorder. to start recording. Speak into the microphone. to pause recording. While recording a voice memo, tap BOOKMARK to insert a bookmark.
Applications Changing the recording mode On the Apps screen, tap Tools → Voice Recorder. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode. • V OICE MEMO: The device records your voice and simultaneously converts it to on-screen text.
Applications Memo Create memos and organise them by category. On the Apps screen, tap Tools → Memo. Composing memos on the memos list and enter a memo. While composing a memo, use the following options: • C ategory: Create or set a category. •...
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Applications Setting alarms Set an alarm time and tap SAVE. To open the keypad to enter an alarm time, tap the time input field. To set an alarm with various alarm options, tap OPTIONS, set alarm options, and then tap SAVE.
Applications Stopwatch On the Apps screen, tap Clock → Stopwatch. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. Timer On the Apps screen, tap Clock →...
Applications Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
Applications Scanning radio stations Tap Radio on the Apps screen. Tap SCAN, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.
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Applications Play Movies & TV Download videos to watch from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove.
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Settings Tap CONNECT. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.
SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
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Settings Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings Unpairing Bluetooth devices Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode.
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Mobile hotspot and tethering → Mobile hotspot. Tap the switch to activate it. icon appears on the status bar.
Settings Limiting data usage On the Settings screen, tap Data usage and tap the Set mobile data limit switch to activate it. Drag the limit adjustment bar upwards or downwards to set the limit. Drag the warning adjustment bar upwards or downwards to set a data usage alert level. The device will alert you when the warning level is reached.
Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Mobile networks. • D ata roaming: Set the device to use data connections when you are roaming. • N etwork mode (single SIM models): Select a network type. Network mode SIM 1 / Network mode SIM 2 (dual SIM models): Select a network type.
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Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
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Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap NFC and payment, and then tap the switch to activate it. Tap Android Beam and tap the switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
Settings More connection settings Options Customise settings to control other features. On the Settings screen, tap More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
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Settings Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. To add printers manually, tap MORE → Add printer → ADD PRINTER. To change print settings, tap MORE →...
Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap More connection settings → Download booster. •...
Settings Sounds and vibrations Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibrations. • S ound mode: Set the device to use sound mode or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
Settings Display Change the display settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • F ont: Change the font size and type. • I con backgrounds: Set whether to display shaded backgrounds to make icons stand out. •...
Settings • Q uick launch Camera: Set the device to launch the camera by pressing the Home key twice quickly. • S mart capture: Set the device to capture content that continues across multiple screens, and crop and share the screenshot immediately. •...
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
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• I f your fingerprint is not recognised and you have forgotten your backup password, you must take the device to a Samsung Service Centre to have it reset. Then, you must re-register your fingerprints and create a new backup password.
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Settings • T o improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device. • I n dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.
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Settings Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.
You can also edit the permission settings. • R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • S end SOS messages: Set the device to send help messages by pressing the Power key three times.
Settings Send SOS messages In an emergency situation, quickly press the Power key three times. The device sends messages to your primary contacts. The messages include your location information. On the Settings screen, tap Privacy and safety → Send SOS messages, and then tap the switch to activate it.
Settings Returning to standard mode Swipe to the left on the Home screen and tap Settings → Easy mode → Standard mode → DONE. Managing shortcuts To add a shortcut to an app to the Home screen, swipe to the left, tap , and then select an app.
To sync content with your accounts, select an account and select items to sync. Registering Samsung accounts You need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to your Samsung account. Register your Samsung account to the device to conveniently use Samsung services.
Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • B ack up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.
Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.
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Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
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• R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
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The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced.
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If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
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• E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
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Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
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• S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence. Remove the SIM card tray from the device.
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Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.