Philips EP5960 User Manual page 24

English
24
Problem
The coffee is watery.
The coffee is not hot
enough.
Coffee is leaking from
the coffee dispensing
spout.
Coffee does not come
out or coffee comes out
slowly.
The milk does not froth.
Cause
The grinder is set to a too
coarse setting.
The coffee exit duct is clogged.
The machine is performing its
self-adjustment procedure.
The brew group is dirty or
needs to be lubricated.
The cups you use are cold.
The temperature is set too low.
Check the menu settings.
You added milk.
The coffee dispensing spout is
clogged.
The coffee exit duct is clogged
The AquaClean filter was not
prepared properly for
installation or it is clogged.
The grinder is set to a too fine
setting.
The brew group is dirty.
The coffee dispensing spout is
dirty.
The machine circuit is blocked
by limescale.
The milk carafe is dirty or not
inserted correctly.
The milk dispensing spout has
not been opened fully.
Solution
Set the grinder to a finer (lower) setting.
Clean the coffee exit duct with the
spoon handle. Then switch the machine
off and on again.
Brew a few cups of coffee.
Clean and lubricate the brew group.
Preheat the cups by rinsing them with
hot water.
Set the temperature to 'high' in the
menu.
Whether the milk you add is warm or
cold, it always decreases the
temperature of the coffee to some
extent.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle. Then switch the
appliance off and on again.
Remove the AquaClean filter and try to
brew a coffee again. If this works, make
sure the AquaClean filter is prepared
properly before you place it back. Place
back the prepared filter. If this still does
not work, the filter is clogged and needs
to be replaced.
Set the grinder to a coarser (higher)
setting.
Clean the brew group.
Clean the coffee dispensing spout and
its holes with a needle.
Descale the machine.
Clean the carafe and make sure that
you position and insert it correctly.
Make sure that the milk dispensing
spout is in the correct position.