Acer TravelMate 2310 Service Manual
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Acer TravelMate 2310 Service Manual

Acer TravelMate 2310 Service Manual

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System Introduction

Features
This computer was designed with the user in mind. Here are just a few of its many features:
Platform
®
Intel
Celeron
®
Intel
Pentium
SiS M661MX chipset
Memory
256 MB or 512 MB of DDR 333 SDRAM standard, upgradeable to 1 GB with dual so DIMM
modules
512 KB flash ROM BIOS for models employing Intel
BIOS for models employing Intel
Data storage
40/60/80 GB ATA/100 hard disk
DVD-Dual or Combo drive
Display and graphics
Color Thin-Film Transistor (TFT) LCD displaying at
-- 15" XGA (1024 X 768)
-- 15.4" WXGA (1280 X 800)
-- 15.4" WXGA Acer CrystalBrite (1280 X 800)
SiSM661MX integrated 3D graphics with up to 64 MB of VRAM, supporting Microsoft
7.0
Dual independent display support
MPEG-2/DVD hardware-assisted capability
Communication
Modem: 56K ITU V.92 modem with PTT approval; Wake-on-Ring ready
LAN: 10/100 Mbps Fast Ethernet; Wake-on-LAN ready
Wireless LAN (optional): integrated miniPCI 802.11b/g Wi-Fi CERTIFIED
Acer SignalUP wireless technology support
Wireless PAN (optional): integrated Bluetooth
Audio
Audio system with two built-in speakers
Sound Blaster Pro
Built-in microphone
Chapter 1
®
M 350/360/370 processor (512 KB L2 cache, 1.3/1.4/1.5 GHz, 400 MHz FSB)
®
M 715 processor (2MB L2 Cache, 1.5 GHz, 400 MHz FSB)
®
Pentium
TM
and MS-Sound compatible
®
®
Celeron
M processor; 2 MB flash ROM
®
processor
®
Chapter 1
®
®
DirectX
TM
solution
1

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Summary of Contents for Acer TravelMate 2310

  • Page 1: System Introduction

    Color Thin-Film Transistor (TFT) LCD displaying at -- 15” XGA (1024 X 768) -- 15.4” WXGA (1280 X 800) -- 15.4” WXGA Acer CrystalBrite (1280 X 800) SiSM661MX integrated 3D graphics with up to 64 MB of VRAM, supporting Microsoft Dual independent display support...

  • Page 2: Input Devices

    Input devices 88-/89-key Acer FineTouch Touchpad with 4-way integrated scroll button Four easy-launch buttons Two front-panel buttons: wireless LED-button and Bluetooth I/O interface Three USB 2.0 ports Ethernet (RJ-45) port Modem (RJ-11) port External display (VGA) port Microphone/line-in jack Headphones/speaker/line-out port...

  • Page 3: System Block Diagram

    REALTEK TRANSFORMER 10/100 LAN NS0013 RTL8201CP Page:15 +3.3V Page:15 SYSTEM 3 MINI-USB USB PORT 3VSUS 5VSUS Page:17 Page:17 USB1,2,3 USB4 PROJECT :AS3500/TM2310(ZL6) Acer Computer Inc. Size Document Number BLOCK DIAGRAM Date: Wednesday, February 23, 2005 Sheet RJ45 R e v...

  • Page 4: Board Layout

    302ELV LVDS Encoder MINI PCI CPU Socket USB Connector EC PC97551 DDR SO-DIMM Socket1 DDR SO-DIMM Socket2 CRT Connector ODD Connector RJ45 & RJ11 Connector Northbridge M760GX USB Connector BIOS ROM RTC Battery LAN PHY RTL8201CP Southbridge 963L TravelMate 2310...

  • Page 5: Bottom View

    PCMCIA Connector USB Connector Microphone Jack WLAN Button Battery LED Audio Codec ALC203 Bottom View Lid Switch LED Board Connector Chapter 1 HDD Connector LineOut Jack LineIn Jack Bluetooth button Power LED FAN Connector Panel Connector Modem Connector...
  • Page 6 Keyboard Connector Touchpad Board Connector Clock Generator MDC Connector Bluetooth Module Connector Internal Microphone Connector PCMCIA Connector Internal Speaker Connector TravelMate 2310...

  • Page 7: Front View

    Panel This is a brief introduction to the I/O ports, the features and the indicators. Front view Display screen Microphone Keyboard Palmrest Click buttons (Left, center and right) Touchpad Status indicators Launch keys Power button Chapter 1 Item Also called LCD (Liquid Crystal Display), displays computer output.

  • Page 8: Closed Front View

    (optional). Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Accepts inputs from external microphones. Connects to audio line-out devices (e.g., speakers, headphones). Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, UsB camera). TravelMate 2310...

  • Page 9: Right View

    Icon Optical drive LED indicator Emergency eject hole Optical drive eject button Right view Icon Rear view Chapter 1 Item/ Port Internal optical drive; accepts CDs or DVDs depending on the optical drive type. Lights up when the optical drive is active. Ejects the optical drive tray when the computer is turned off.
  • Page 10 Unlatches the battery to remove the battery pack. Houses the computer’s battery pack. Locks the battery in place. Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. House the computer’s main memory. Description Description TravelMate 2310...
  • Page 11 Indicators The computer has three easy-to-read status icons on the upper-right above the keyboard, and four on the front panel. Icon Function Icon Function Caps Lock Num Lock Media activity Power Battery Bluetooth Wireless LAN NOTE: 1. Charging: the light shows amber when the battery is charging. NOTE: 2.

  • Page 12: Launch Keys

    “ to run the Acer eManager. The mail and Web buttons are pre-set ot email and internet programs, Fn-F3 eManager" on page 23 but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager. Fn>...

  • Page 13: Lock Keys And Embedded Numeric Keypad

    Using the keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock <Fn>+<F11>...

  • Page 14: Hot Keys

    This key has the same effect as clicking the right mouse button; it opens the application’s context menu. Function Hotkey help Displays a list of the hotkeys and their functions. Acer eSetting Launches Acer eSetting in the eManager set by the Acer Empowering key.. Description Description TravelMate 2310...

  • Page 15: Special Keys

    Hot Key Icon Fn- ¨ Special keys You can locate the Euro symbol at the upper-center (for European keyboard) and/or bottom-right (Chinese keyboard) of your keyboard. To type: Chapter 1 Function Power Management Launches Power options. Sleep Puts the computer in Sleep mode. Display toggle Switches display output between the display screen, external monitor (if connected) and both the display...

  • Page 16: The Euro Symbol

    Either directly press the <Euro> key at the bottom-right of the keyboard (for Chinese keyboard), or hold <Shift> and then press the <4> key at the upper-center of the keyboard.symbol at the upper-center of the keyboard (for European keyboard, you can use both method). NOTE: This function varies according to the language settings. TravelMate 2310...

  • Page 17: Touchpad Basics

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and suuport. Touchpad basics The following items teach you how to use the touchpad: * Move your finger across the touchpad (2) to move the cursor.

  • Page 18: Hardware Specifications And Configurations

    Bus Power Management interface Specification, EI Torito-Bootable CD- ROM Format Specification V1.0, Simple Boot Flag 1.0 Specification Built-in CPU ® ® 512KB for Intel Celeron M processor 2MB for Intel ® Pentium ® M processor Always Enabled Always Enabled Fixed-in write back TravelMate 2310...
  • Page 19 System Memory Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Memory Combinations Slot 1 256MB 256MB 256MB 512MB...

  • Page 20: Floppy Disk Drive Interface

    HGST MORAGA IC25N080ATMR04-0 08K635 Seagate N2 ST9808210A TOSHIBA PLUTO MK6025GAS 80000 16383 4/3/2 2/2/4 4200RPM 8MBytes (8192kbytes) ATA/ATAPI-6 100 MB/Sec Specification 2HD (1.44MB) 2 MB TOSHIBA PLUTO MK1031GAS SEAGATE N2 ST9100822A 100000 16383 4200RPM 8MBytes ATA/ATAPI-6 100 MB/Sec TravelMate 2310...
  • Page 21 Hard Disk Drive Interface Item Voltage tolerance 5 +/- 5% Combo Drive Interface Item Vendor & model name General Specification Interface Disc Diameter Loading Type Drive Mounting Read/Write Mounting Orientation Buffer Under Run Power consumption Interface Media compatibility Format compatibility Chapter 1 5 +/- 5% Specification...
  • Page 22 CD-R, CD-RW, high-speed CD-RW, Ultra-speed CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating) Realtek ALC203 Built-in Stereo Remark Specification TravelMate 2310...

  • Page 23: Audio Interface

    Audio Interface Item Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Video Interface Item Vendor & Model Name Video memory size Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution LCD Maximum resolution CRT Video Resolutions Mode Monitor Resolution...
  • Page 24 4S2P for Sanyo and Panasonic 4S1P for Sanyo QC141 and SIMPPLO 41.8V / 9.6V Specification SAMSUNG LTN154X3-L01-G GLARE 15.4inch 331.2(H)x207.0(V) WXGA (1080x800) 0.25875(H)x0.25875(H)mm RGB vertical stripe Normally white LG LP154W01-A3 GLARE 15.4inch 331.2(H)x207.0(V) WXGA (1080x800) 0.25875(H)x0.25875(H)mm RGB vertical stripe Normally white TravelMate 2310...
  • Page 25 Item Surface Treatment Typical White Luminance (cd/m also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Support Color Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower °...

  • Page 26: Power Management

    3.The subject product rated 100-120V must meet the VCCI-2 EMI requirements. The buzzer beeps The Sleep indicator lights up All power shuts off The display shuts off Hard disk drive is in standby mode. (spindle turned-off) Specification ° +0~+35 ° -20~+65 Phenomenon TravelMate 2310...

  • Page 27: Mechanical Specification

    Environmental Requirements Item Package storage Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) Non-operating (packed) Mechanical Specification Item Dimensions Weight I/O Ports Drive Bays Material Indicators Switch Chapter 1 Specification ° -20~+65 10% to 90% RH, non-condensing 10% to 90% RH, non-condensing (Unpacked) 10% to 90% RH, non-condensing (Storage package) Operation vibration: 1.0G ,X,Y,Zaxis, 30 minutes/axis 5~27.1Hz: 0.6G...

  • Page 28: Bios Setup Utility

    QSI CD-RW/DVD-ROM SBW242C System BIOS Ver: 3A05 SiS 2.24.2a VGA BIOS Ver 1A19 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name TravelMate 2310 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help ↑ ↓ Select Item ← → Exit Select Menu Chapter 2 during POST (when “Press <F2>...

  • Page 29: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 30 QSI CD-RW/DVD-ROM SBW242C System BIOS Ver: 3A05 SiS 2.24.2a VGA BIOS Ver 1A19 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name TravelMate 2310 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu NOTE: The system information is subject to different models.
  • Page 31 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Info. Main System Time: System Date: System Memory: 640 KB Extended Memory: 477 MB Video Memory...
  • Page 32 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. System Memory This field reports the memory size of the system.
  • Page 33 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Supervisor Password Is : User Password Is : HDD Password Is: HDD Master ID: Set Supervisor Password Set User Password Set HDD Password Password on Boot Help ↑...

  • Page 34: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.

  • Page 35: Removing A Password

    After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key.
  • Page 36 If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
  • Page 37 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Info. Main Network Boot +Hard Drive CD-ROM/DVD Drive...
  • Page 38 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Security Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help Select Item ↑ ↓ ← → Exit Select Menu The table below describes the parameters in this screen.

  • Page 39: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 40: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Plastic Flat-bladed screw driver...

  • Page 41: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system NOTE: Aspire 9100 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

  • Page 42: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 43: Screw List

    Antenna set Screw List Item Description SCREW F040 9 5.0X5.0 9.5X(IO) R00 SCREW M2.0X0.4P+3FP ZK(NL) SCREW M2.5 K 5/2 X0.85 4 ZK(NL) SCREW M2.5X0.45+10K NIL SCREW M2.5X0.45+8K ZBL SCREW M2.5X0.45P+3F NI SCREW M3.0X0.8P+3K NL LCD Module LCD Bezel *6 hinges *2 brackets LCD Cover Assembly...

  • Page 44: Removing The Battery Pack

    Removing the Battery Pack Unlock the battery lock. Slide the battery latch as shown. Then remove the battery pack. Chapter 3...

  • Page 45: Removing The Hdd Module

    Removing the HDD Module/the Memory and the Wireless LAN Card/ the Thermal Module and the CPU/ODD Module and LCD Module Removing the HDD Module Remove the two screws holding the HDD cover. Remove the HDD cover. Remove the screw fastening the HDD module to the notebook. Then detach the HDD module from the notebook.

  • Page 46: Removing The Thermal Module And Cpu

    Removing the Thermal Module and CPU Remove the three screws holding the thermal door Detach the thermal door. Disconnect the fan cable from the main board. Remove the three screws fastening the thermal module. Disconnect the fan cable. NOTE: When you remove the screws fastening the thermal module, please follow the number order 3, 2, 1 on the thermal module.

  • Page 47: Removing The Odd Module

    Removing the ODD Module Remove the three screws holding the middle cover. Detach the middle cover carefully. Then remove the two screws fastening the keyboard. Turn over the keyboard as shown. Disconnect the keyboard cable from the main board then remove the keyboard. Remove the screw that fastens the ODD module.
  • Page 48 Remove the two screws that secure the keyboard as shown. Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard. Pull out the antenna set with a tweezers then take out the antenna set from the main unit. Disconnect the LCD coaxial cable.

  • Page 49: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Remove the two screws holding the switch board. Remove the switch board. Disconnect the touchpad FFC from the main board. Disconnect the bluetooth cable. Remove the five screws that secure the upper case.

  • Page 50: Disassembling The Lower Case Assembly

    Remove the three screws that secure the touchpad board. Remove the touchpad board from the upper case. Disconnect the touchpad board to touchpad FFC. Remove the touchpad board to touchpad FFC from the uppwer case assembly. Remove the four screws holding the touchpad bracket. Detach the touchpad bracket from the upper case assembly.
  • Page 51 Detach the MDC cable from the main board. Remove the two screws holding the modem board then disconnect the modem board from the main board. Disconnect the speaker cable from the main board. Remove the screw that secure the main board. Remove the two screw nuts as shown.
  • Page 52 IMPORTANT:When assembling/disassembling the main board, whenever there is a mylar on the main board (see the highlighted with red below; the mylar is sami-transparent, film-like stuff ), it should be transferred “if necessary” to the replacement main board. Because the main board mylar should be stuck to the main board to prevent the antenna cable and the main board components short circuit.

  • Page 53: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Disconnect the inverter board then remove it. Remove the three screws holding the right hinge. Then remove the three screws that secure the left hinge.
  • Page 54 13. Remove the left bracket as the picture shows. 14. Tear off the tape fastening the LCD cable. 15. Tear off the the LCD cable fastening the LCD cable, then remove it.. Chapter 3...

  • Page 55: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the two screws holding the HDD bracket on one side. Remove another two screws holding the HDD bracket on the other side. Then take the hard disc drive out from the HDD bracket. Disassembling the Optical Drive Module Remove the four screws as the picture shows.

  • Page 56: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 57: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 58: Memory Check

    Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.

  • Page 59: Check The Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 60: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 61: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 62: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
  • Page 63 Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
  • Page 64 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

  • Page 65: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 66 Code Chapter 4 Beeps Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled 2-2-3-1 Test for unexpected interrupts...
  • Page 67 Code Beeps Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure.
  • Page 68 Code Chapter 4 Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size...

  • Page 69: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 70 PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.

  • Page 71: Peripheral-Related Symptoms

    Power Management-Related Symptoms Symptom / Error System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work.

  • Page 72: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 73: Undetermined Problems

    System Check” on page 68): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 74: Jumper And Connector Locations

    Jumper and Connector Locations Top View 13 (PJ1) Power Jack 15 (CN14) Battery Connector 17 (U18) 302ELV LVDS Encoder 19 (CN17) MINI PCI 21 (U21) CPU Socket 23 (CN19) USB Connector Chapter 5 14 (CN12) CRT Connector 16 (CN15) ODD Connector 18 (CN16) RJ45 &...
  • Page 75 25 (U23) EC PC97551 27 (CN20) DDR SO-DIMM Socket1 29 (CN21) DDR SO-DIMM Socket2 31 (CN22) PCMCIA Connector 33 (CN24) USB Connector 35 (CN25) Microphone Jack 37 (SW2) WLAN Button 39 (LED2) Battery LED 41 (U30) Audio Codec ALC203 26 (BT1) RTC Battery 28 (U25) LAN PHY RTL8201CP...
  • Page 76 Bottom View 1 (SW1) Lid Switch 3 (CN2) LED Board Connector 5 (CN4) Keyboard Connector 7 (CN6) Touchpad Board Connector 9 (U12) Clock Generator 11 (CN9) MDC Connector Chapter 5 2 (CN1) Panel Connector 4 (CN3) Modem Connector 6 (CN5) Bluetooth Module Connector 8 (CN7) Internal Microphone Connector...
  • Page 77 Chapter 5...

  • Page 78: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 79 TravelMate 2310 Exploded Diagram TravelMate 2310 FRU List Adapter Battery ADAPTER 65W 3 PIN DELTA SADP- 65KB BF 19V ADAPTER 65W 3 PIN LITE-ON PA- 1650-02 Q2 19V ADAPTER 65W 3 PIN HIPRO HP- OK066B13QT AP.06501.005 AP.06503.006 AP.06506.001 Chapter 6...
  • Page 80 TravelMate 2310 FRU List Board Cable Chapter 6 BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BATTERY SANYO LI-ION 4S1P 2.2A 4UR18650F-2-QC141 BATTERY SIMPPLO PACK LI-ION 4S1P 2.0A MODEM BOARD 56K(MDC) T60M893.03 S.P. BLUETOOTH MODULE W/ANTENNA...
  • Page 81 TravelMate 2310 FRU List Case/Cover/Bracket Assembly POWER CORD US (3 PIN) POWER CORD PRC (3 PIN) POWER CORD KOERA ( Pin) POWER CORD EU (3 PIN) POWER CORD UK (3 PIN) POWER CORD ITALIAN (3 PIN) POWER CORD- SWISS POWER CORD AU (3 PIN)
  • Page 82 TravelMate 2310 FRU List Communication Module CPU/Processor Optical Disk Drive Module Chapter 6 HDD COVER 3 IN 1 DUMMY COVER HDD BRACKET WIRELESS LAN ANTENNA AMD MOBILE SEMPRON 2800+ 25WD AMD MOBILE SEMPRON 3000+ 25WD AMD MOBILE TURION 64 ML28...
  • Page 83 TravelMate 2310 FRU List HDD/Hard Disk Drive DVD/CDRW COMBO DRIVE 24X QSI SBW-242C OPTICAL DEVICE HOLDER-FIX DVD/CDRW BEZEL FOR G BASE DVD/CDRW COMBO MODULE KME UIDA-760 DVD/CDRW COMBO DRIVE 24X KME UIDA-760 OPTICAL DEVICE HOLDER-FIX DVD/CDRW BEZEL FOR KME DVD DUAL MODULE PIONEER DVR-...
  • Page 84 TravelMate 2310 FRU List Keyboard Chapter 6 SEAGATE N2 (50) 60GB 4200RPM, ST960821A HGST MORAGA 80GB 4200RPM, IC25N080ATMR04-0 08K635 SEAGATE N2 (50) 80GB 4200RPM, ST9808210A AS1680/AS1410 KEYBOARD DARFON US International AS1680/AS1410 KEYBOARD DARFON Chinese AS1680/AS1410 KEYBOARD DARFON Spanish AS1680/AS1410 KEYBOARD...
  • Page 85 TravelMate 2310 FRU List LCD Module AS1680/AS1410 KEYBOARD DARFON Japanese AS1680/AS1410 KEYBOARD DARFON Greek AS1680/AS1410 KEYBOARD DARFON Hebrew AS1680/AS1410 KEYBOARD DARFON Russian 6M.A51V7.011 LCD 15 IN. TFT XGA CMO N150X3- L07 REV.C LCD INVERTER BOARD LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN.
  • Page 86 TravelMate 2310 FRU List Chapter 6 LCD PANEL W/LOGO ANTENNA 14/ 15 IN. LCD BEZEL W/RUBBER PAD 15 IN. LCD MODULE 15 IN. XGA SAMSUNG LTN150XB-L03-C00 LCD 15 IN. XGA SAMSUNG LTN150XB-L03-C00 (MADE IN CHINA) LCD INVERTER BOARD LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN.
  • Page 87 TravelMate 2310 FRU List LCD BRACKET W/HINGE 15.4 IN. - L LCD BRACKET W/HINGE 15.4 IN. - R LCD PANEL W/LOGO ANTENNA 14/ 15 IN. LCD BEZEL W/RUBBER PAD 15.4 IN. LCD MODULE 15.4 IN. WXGA QDI QD15TL02-02 (GLARE) LCD 15.4 IN. WXGA QDI QD15TL02-...
  • Page 88 TravelMate 2310 FRU List Main Board Chapter 6 LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN. - L LCD BRACKET W/HINGE 15 IN. - R LCD PANEL W/LOGO W/O ANTENNA 14/15 IN. LCD BEZEL W/RUBBER PAD 15 IN.
  • Page 89 TravelMate 2310 FRU List Memory Speaker Heatsink Miscellaneous MAINBOARD SIS M760 W/PCMCIA SLOT W/O CPU MEMORY MEMORY DDR333 256MB INFINEON HYS64D32020HDL-6-C (.11u) MEMORY DDR333 256MB NANYA NT256D64SH8C0GM-6K MEMORY DDR333 256MB SAMSUNG M470L3224FT0-CB3 MEMORY DDR333 256MB HYNIX HYMD232M646D6-J MEMORY DDR333 512MB INFINEON HYS64D64020HBDL-6-C (.11u)
  • Page 90 TravelMate 2310 FRU List Screw Chapter 6 SCREW M2.0X3.0-I-NI-NYLOK SCREW I2.5*3M-BNIH(M2.5L3) SCREW M2.5*4L-BZN-NYLOK SCREW M2.0X5-I-NI-NYLOK SCREW MM25060IL69 SCREW M2.0*5-I(NI)(NYLOK) SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M1.7*3.0-I (BK) SCREW I3*3.5M-NIH(M3L3.5) 86.A03V7.012 86.T25V7.012 86.A03V7.006 86.T23V7.006 86.A08V7.004 86.T23V7.010 86.A03V7.007 86.T25V7.008 86.T50V7.001 86.A03V7.011...

  • Page 91: Model Definition And Configuration

    Model Definition and Configuration TravelMate 2310 Series Model Number TM2311LC CM350 TM2311LM CM350 TM2311NLC CM350 (LINPUS) TM2311LMi CM350 TM2311WL CM350 TM2311LCi CM350 TM2311NLC CM350 i (LINPUS) TM2312LM CM360 TM2312LC CM360 TM2312NLC CM360 (LINPUS) TM2312NLC CM360 (LINPUS) TM2312LMi CM360 TM2312WL CM360...

  • Page 92: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 93: Microsoft Windows Xp Environment Test

    Microsoft Windows XP Environment Test Item Processor Memory Hard Disk Drive Specifications Aspire 3000: MOBILE SEMPRON 2800+ 25W D MOBILE SEMPRON 3000+ 25W D Aspire 5000 MOBILE TURION 64 ML28 MOBILE TURION 64 ML30 MOBILE TURION 64 ML32 MOBILE TURION 64 ML34 MOBILE TURION 64 ML37 SO-DIMM DDR333 1GB EBD11UD8ADD A SO-DIMM DDR333 256MB HYS64D320 20HDL-6-C 32X64 (.11U)
  • Page 94 US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI)
  • Page 95 HP LaserJet 6MP use IR HP LaserJet 2200 use IR Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface...
  • Page 96 Item I/O Acess Point (802.11a/b) I/O Acess Point (802.11a) PCMCIA PCMCIA - ATA PCMCIA - USB 2.0 PCMCIA - 1394 PCMCIA-SCSI PCMCIA - Bluetooth Appendix B Specifications Intel Dual Pro/Wireless 5000 Intel Pro/Wireless 5000 IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB...
  • Page 97 Appendix B...

  • Page 98: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 99 Appendix C...

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