Dual-channel DDR3 SDRAM support: Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules Display 17.3" HD+ 1600 x 900 resolution, high-brightness (220-nit) Acer CineCrystal™ LED-backlit TFT LCD 16:9 aspect ratio Graphics ATI Radeon™ HD 6310 Graphics with 256 MB of dedicated system memory, supporting Unified Video Decoder 3 (UVD3), OpenCL™...
48Wh 4400 mAh 6-cell Li-ion standard battery pack Battery life: 4 hours ENERGY STAR Special Keys and Controls Keyboard 103-/104-/107-key Acer Finetip keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture function, supporting two-finger scroll, pinch, rotate, flip Media keys...
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Three USB 2.0 ports ® HDMI port with HDCP support External display (VGA) port Headphone/speaker Microphone-in jack Ethernet (RJ-45) port DC-in jack for AC adapter Hardware Specifications and Configurations...
Notebook Tour This section provides an overview of the features and functions of the notebook. Top View Figure 1-1. Top View Table 1-1. Top View Icon Microphone Display screen Speakers Power button Keyboard Touchpad Hardware Specifications and Configurations Item Internal microphone for sound recording. Also called Liquid-Crystal Display (LCD), displays computer output(congiguration may vary by model).
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Table 1-1. Top View (Continued) Icon Power indicator Battery Indicator Click buttons (left, and right) Integrated webcam 1-12 Item Indicates the computer’s power status. Power on: Blue Standby: Breeze mode Blue(1sec on/3 sec off) Entering Hibernation: Blinking mode Blue(1 sec on/1 sec off) Hibernation/Power off: N/A INdicates the computer’s battery status.
Left View Figure 1-2. Left View Table 1-2. Left View Icon Kensington lock slot External display (VGA) port Ethernet (RJ-45) port HDMI port USB 2.0 port 2-in-1 card reader Hardware Specifications and Configurations Item Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle...
Right View Figure 1-3. Right View Table 1-3. Right View Icon Item Microphone Jack Headphone/speaker Jack USB 2.0 port Optical drive Optical disk access indicator Optical disk eject button Emergency eject hole DC-In Jack 1-14 Description Accepts inputs from external microphones. Connects to audio devices(eg., speakers, headphones).
Base View Figure 1-4. Base View Table 1-4. Base View Icon Item Battery bay Battery release lock Memory compartment Hard disk bay Battery lock Hardware Specifications and Configurations Description Houses the computer’s battery pack. Releases the battery for removal. Houses the computer’s main memory. Houses the computer’s hard disk (secured with screws).
Indicators The computer has several easy-to-read status indicators. The following indicators are visible even when the computer cover is closed. Table 1-5. Indicators Icon Function System state indicator Battery state Indicator Touchpad Basics Figure 1-5. Touchpad Move finger across the TouchPad (1) to move the cursor. Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions.
Table 1-6. Touchpad Function Left Button (2) Execute Quickly click twice. Select Click once. Access context menu Using the Keyboard The keyboard contains an embedded numeric keypad, a separate cursor, windows key, lock function keys, special and full sized keys. Figure 1-6.
Lock Keys The keyboard has three lock keys which the user can toggle on and off. Table 1-7. Lock Keys Lock key Caps Lock When on, all alphabetic characters are in uppercase. Num Lock Off by default. When On, internal keyboard acts as numeric key padlock. If an external keyboard or keypad is present, the Num Lock will have the following definitions: When On, the system boots with external keyboard/keypad Num Lock...
Windows Keys The keyboard has two keys that perform Windows-specific functions. Figure 1-7. Windows Keys Windows Logo key 1-19 Hardware Specifications and Configurations...
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Application key Table 1-8. Windows Keys Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions. Functions supported by Windows XP, Windows Vista, and Windows 7: <...
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Hotkeys The computer uses hotkeys or key combinations to access most computer controls. To activate hotkeys, press and hold the <Fn> key before pressing the key in the combination. Figure 1-8. Keyboard Hotkeys Table 1-9. Hotkeys Hotkey Icon <Fn> + <F3> <Fn>...
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Table 1-9. Hotkeys (Continued) Hotkey Icon <Fn> +<Pg Dn> <Fn> + <End> 1-22 Function Previous Return to the previous media file. Next Jump to the next media file. Hardware Specifications and Configurations Description...
System Board Major Chips Table 1-11. System Board Major Chips Item Core logic USB 3.0 Embedded Controller Bluetooth Wireless PCMCIA Audio codec Card reader Processor Table 1-12. Processor Item Central AMD Zacate E350 Processor Processing Unit (CPU) type CPU package FT1 BGA413 Core Logic Two execution cores...
CPU Fan True Value Table Table 1-14. CPU Fan True Value Table Temperature Throttling 50%: On= 89 °C; OFF=80 °C OS shut down at 89°C after countdown time 30 seconds; H/W shut down at 67.5 °C System Memory Table 1-15. System Memory Item Memory controller Memory size...
Atheros AR8158 PCI-E Fast Ethernet Controller RJ45 RJ45 at the left side Supports 10/100Mbps Fast Ethernet Specification 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support 103-/104-/107-keys Plug USB keyboard to the USB port directly: Yes Overlay numeric keypad...
Hard Disk Drive Table 1-22. Hard Disk Drive (AVL components) Item Vendor & Model Hitachi: Name HTS543232A7A Toshiba: MK3259GSXP Seagate: ST320LT020/9Y G142-900 WD3200BPVT- 22ZEST0 Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits/s, max)
Item Features Amplifier Audio Interface Table 1-31. Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate 1-34 Specification Four channels stereo ADC support 16/20/24-bit PCM format All DAC/ ADC support independent 44.1k/ 48k/ 96k/ 192 kHz sample rate All analog jack ports except MONO, BEEP-IN and HP-OUT are stereo input and output re-tasking...
USB Port Table 1-35. USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current HDMI Port Table 1-36. HDMI Port Item Compliance level Data throughput Number of HDMI port(s) Location AC Adapter Table 1-37. AC Adapter Item Input rating Maximum input AC current...
Item Suspend to RAM (S3) Save to Disk (S4) Card Reader Table 1-39. Card Reader Item Chipset Package Maximum supported size Features System LED Indicator Table 1-40. System LED Indicator Item Power indicator Battery state System DMA Specification Table 1-41. System DMA Specification Hardware DMA DMA0 DMA1...
Hardware DMA DMA3 DMA4 DMA5 DMA6 DMA7 System Interrupt Specification Table 1-42. System Interrupt Specification Hardware IRQ IRQ00 System timer IRQ01 Standard PS/2 Keyboard IRQ08 System CMOS/real time clock IRQ12 Synaptics PS/2 Port TouchPad IRQ13 Numeric data processor IRQ81 - IRQ190 Microsoft ACPI-Compliant System IRQ10 Intel(R) 6 Series/C200 Series Chipset Family SMBUS Controller - 1C22...
System IO Address Map Table 1-43. System IO Address Map I/O address (hex) 000 - CF7 0D00 - FFFF Hardware Specifications and Configurations System Function (shipping configuration) PCI bus PCI bus 1-39...
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1-40 Hardware Specifications and Configurations...
System Utilities BIOS Setup Utility A hardware configuration program built into a computer’s BIOS (Basic Input/Output System). Preconfigured and optimized so users do not need to run this utility. If configuration problems occur, users may need to run Setup. Refer to Chapter 4, Troubleshooting when problem arises.
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BIOS The following is a description of the tabs found on the InsydeH20 Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Actual values may differ by model. Information This tab shows a summary of computer hardware information. Figure 2-1.
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Table 2-1 describes the parameters shown in Figure 2-1 Table 2-1. Parameters Parameter CPU Type The CPU type and speed of the system. CPU Speed The speed of the CPU. IDE0 Model Name The model name of HDD installed on primary IDE master. IDE0 Serial Number The serial number of HDD installed on primary IDE master.
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Main This tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. Table 2-2. BIOS Main Parameter System Sets the system time.
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Table 2-2. (Continued)BIOS Main Parameter Quiet Boot The notebook shows an illustration called the OEM screen during system boot instead of the traditional POST screen that shows the normal diagnostic messages. Network Enables, disables the system boot from LAN (remote Boot server).
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Security This tab shows parameters that safeguard and protect the computer from unauthorized use. Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Security Parameter Supervisor Shows the setting of the supervisor password Password Is User Password Is Shows the setting of the user password.
Setting a Password Perform the following to set the user or supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press Enter key. The Set Supervisor Password box appears. Figure 2-4. Set Supervisor Password 2.
Changing a Password 1. Use the ↑ and ↓ keys to highlight Set Supervisor Password and press the Enter. The Set Supervisor Password box appears. Figure 2-6. Set Supervisor Password 2. Type the current password in the Enter Current Password field and press Enter. 3.
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Figure 2-9. Setup Warning 2-11 System Utilities...
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Boot This tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use ↑ and ↓ keys to select a device and press F5 or F6 to move it up or down the list. Figure 2-10.
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Exit The Exit tab allows users to save or discard changes and quit the BIOS Utility. Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Table 2-4. Exit Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes System Utilities...
BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: Create a Crisis Recovery Disc, if one is not available, before the Flash utility is used.
DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Figure 2-12.
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Figure 2-13. DOS Flash 4. In flash BIOS, the message Please do not remove AC Power Source is shown. NOTE: NOTE: If AC power is not connected, the following message (Figure 2-14) is shown. Figure 2-14. AC Power Warning NOTE: NOTE: Plug in the AC power to continue.
WinFlash Utility Perform the following to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen is shown (Figure 2-15). Figure 2-15. InsydeFlash 2-17 System Utilities...
Remove HDD Password Utilities This section provides details for removing HDD passwords. Remove HDD Password as follows: NOTE: NOTE: If the HDD password is incorrectly entered three times, an error is generated, you will see below menu (Figure 2-16). Figure 2-16. HDD Security To reset the HDD password, perform the followings: 1.
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Enter the password from the Step 1 to unlock the HDD (Figure 2-19). Figure 2-19. Unlock Password NOTE: NOTE: After customer clearing the HDD password, HDD maybe in “Frozen” state. Please power off system. Then, power on to Win system, HDD Password will be in normal. Figure 2-20.
Removing BIOS Passwords To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to short the RTCRST# point. Figure 2-21. CMOS Jumper Figure 2-22. CMOS Jumper 2-20 System Utilities...
Cleaning BIOS Passwords When customer forgets the BIOS supervisor/user password, he could clear the passwords, perform the following steps: 1. If system can not boot to DOS mode (Password on Boot is Enabled), follow the below procedure, Step 1: To remove HDD device. Step 2: Creating a USB bootable flash disk and copy unlockpw.exe file to it.
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DMI Utilities The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used in the DMI pool for hardware management. 1. Execute < MN.bat > to update SMBIOS Type 1 Manufacturer Name(Figure 2-23). Figure 2-24. Manufacture Name 2-22 System Utilities...
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2. Execute < PN.bat > to update SMBIOS Type 1 Product Name(Figure 2-24). Figure 2-25. Update Product Name 3. Execute < SN.bat > to update SMBIOS Type 1 Serial Number(Figure 2-25). 2-23 System Utilities...
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Figure 2-26. Update Serial Number 4. Execute < AT.bat > to update SMBIOS Type 3 Asset Tag Number(Figure 2-26). Figure 2-27. Update Asset Tag 2-24 System Utilities...
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5. Execute < RU.bat > to read SMBIOS Type 1 UUID(Figure 2-27). Figure 2-28. Read UUID 2-25 System Utilities...
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6. Execute < WU.bat > to write SMBIOS Type 1 UUID(Figure 2-28). Figure 2-29. Write UUID 2-26 System Utilities...
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7. Execute < GU.bat > to generate and write SMBIOS Type 1 UUID (Figure 2-29). Figure 2-30. Generate and write UUID 2-27 System Utilities...
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LAN EEPROM Utilities LAN EEPROM Utility enables to check and change the MAC address. Perform the following steps to use the LAN EEPROM Utility: To read the Mac address, 1. Create a DOS bootable USB HDD. 2. Copy the contents of the MAC folder to the HDD and remove the HDD form the computer. 3.
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To write the MAC address, 1. Create a DOS bootable USB HDD. 2. Copy the contents of the MAC folder to the HDD and remove the HDD form the computer. 3. Reboot the computer and press F2 during the boot sequence to enter the setup menu. 4.
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.
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Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. Figure 3-1. AC Adapter 3.
For example, when removing the mainboard, remove first the keyboard, and LCD module then disassemble the inside assembly frame in that order. MAIN SCREW LIST Table 3-1. Screw M3*4L M2*3L M2*5L M2.5*5L M2*6L M2.5*3L M2.5*6L Quantity 86.RN60U.001 86.B110U.003 86.RN60U.005 86.B050U.001 86.RN60U.002 86.RN60U.003 86.RN60U.004 Acer Part Number...
Removing the Battery Pack 1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. Figure 3-3. Battery Pack 3. Slide and hold the battery release latch to the release position , then slide out the battery pack from the main unit .
Removing the HDD Module 1. Remove 2 screws (M2*6L) on HDD door and remove the HDD cover. Figure 3-5. HDD Module Figure 3-6. HDD Module 2. Remove 6(M3*4LX4 M2.5*6X2)screws on HDD housing and remove the housing. 3-10...
Removing the WLAN Module 1. Refer to Removing the HDD Module 2. First Remove the antenna connect,then remove 1(M2*3L) screw. Figure 3-11. WLAN Module 3. Take out Wlan Module follow the arrowhead. Figure 3-12. WLAN Module 3-13...
Removing the ODD Module 1. Refer to Removing the HDD 2. Remove 1(M2.5*6L) screws on bottom case . Figure 3-14. ODD Module 3. Take out ODD Module follow the arrowhead. Figure 3-15. ODD Module Figure 3-16. ODD Module Module. 3-15...
Removing the Memory Module 1. Refer to Removing the HDD 2. Pull two latches here to pop the memory module up at 45? angle, and then pull out the module at that angle. . Figure 3-17. Memory Module Figure 3-18. Memory Module 3-16 Module.
Main Unit Disassembly Process Main Unit Disassembly Flowchart Figure 3-23. Main Unit DIsassembly Flowchart Table 3-3. Screws Step TOP CASE Disassembly ODD AND IO BD ODD AND IO BD Main board module Screw M2.5*3L M2*2L M2.5*5L M2*5L M2*5L M2.5*5L Quantity Part No.
Table 3-3. Screws (Continued) Step Thermal module Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing. 1. .Open 8 latches (ESC,F4, F8, F12, Del END TAB +) on keyboard module by a pair of tweezers.
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Figure 3-26. Keyboard Figure 3-27. Keyboard NOTE: NOTE: Remove keyboard cable 1. Use a flexible connector tool to unlock the cable connector on both ends (no. 1). 2. Carefully pull out the keyboard cable (no. 2) with a pair of tweezers. 3.
Removing the TOP CASE Module 1. Refer to Removing the 2. Disconnect Speaker Cable,Power Switch BD,TP BD FFC. Figure 3-28. TOP Case Figure 3-29. TOP Case 3-22 Keyboard.
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Figure 3-30. TOP Case 3. Remove 2 screws(M2.5*3L) on Touch pad button board in top case. then take it away! Figure 3-31. TOP Case Figure 3-32. TOP Case 3-23...
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Remove 2 screws(M2.5*3L) and take the Power Board away Figure 3-33. TOP Case Figure 3-34. TOP Case 5. Remove 4 screws(M2*2L) on speaker module in top case and then take it away! 3-24...
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Figure 3-35. TOP Case Figure 3-36. TOP Case 3-25...
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Removing ODD B/D&I/O B/D MODULE 1. Disconnect the ODD B/D FFC CONN, Remove 3(M2.5*5LX1 M2*5L*2X2) screws on ODD B/D then take it away. Figure 3-37. ODD B/D Figure 3-38. ODD B/D 3-26...
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Figure 3-39. ODD BD 2. Disconnect the I/O B/D FFC CONN, remove 1(M2.5*5L) screws on I/O BD in bottom case then take it way. Figure 3-40. I/O BD Figure 3-41. I/O BD 3-27...
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Removing Thermal module 1. Remove 6 (M2*3l) screws on thermal module on the MB. Figure 3-50. Thermal 2. Disconnect fan cable from the fan conn. then take thermal module away! 3-32...
LCD Module Disassembly Process LCD Module Disassembly process Flowchart Figure 3-53. Lcd module disassembly process Flowchart Table 3-4. screw list Step Hinge Module Disassembly Bezel module Panel Disassembly Panel Disassembly 3-34 Screw Quantity M2.5*5L M2.5*5L M2.5*5L M2*3 Part No. 86.B050U.001 86.B050U.001 86.B050U.001 86.B110U.003...
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Removing Hinge Module 1. Remove 4 screws (M2.5*5L) take the LCD Module from Base Module. Figure 3-54. Lcd Module Figure 3-55. Lcd Module Figure 3-56. Lcd Module 3-35...
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Removing Bezel Module 1. Take 2pcs Mylar on LCD front bezel. Remove 2 screws (M2.5*5L) Figure 3-57. LCD Module 2. Pry the inside edges softly to separate LCD bezel from LCD panel and take it away. Figure 3-58. LCD Module 3-36...
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Removing Panel Module 1. Remove 14 screws(M2.5*5L*6 M2*3*8)on LCD panel bracket, then take the LCD panel away Figure 3-59. LCD Module Figure 3-60. LCD Module 2. Take out the camera and MIC. 3-37...
LCD Reassembly Procedure Replacing the LCD PANEL Module 1. Install the camera. Connect the camera cable with camera module Figure 3-66. CAMERA 2. Install the LVDS cable and connect it with LCD panel. Figure 3-67. LCD Panel 3. Install the hinge on lcd panel and secure 14 screws (M2.5*5LX6 M2*3X8) on LCD panel.. 3-40...
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Figure 3-68. LCD Panel Figure 3-69. LCD Panel 3. Put camera and MIC in the right place. 3-41...
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Replacing Bezel Module 1. Install LCD bezel, and press the four sides to fix it Figure 3-72. Bezel Module 2. Secure 2 screws (M2.5*5L)and install 2 pcs Mylar on LCD front bezel Figure 3-73. Bezel Module 3-43...
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Replacing Hinge Module 1. Assemble the LCD Module to Base Module and secure 4 screws(M2.5*5L) to fix them Figure 3-74. Hinge Figure 3-75. Hinge 3-44...
Main Unit Reassembly Process Replacing Thermal Module 1. Install the thermal module in Main Board and secure 6 screws(M2*3L) to fix it then Install fan cable in fan conn.. Figure 3-77. Thermal Module Figure 3-78. Thermal Module. 3-46...
Replacing the Mainboard 1. Install the RTC Battery Figure 3-79. Main board Figure 3-80. Main board 2. Place motherboard on the bottom case and secure 7(M2*5X5 M2.5*5LX2)screws on it.. 3-47...
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Figure 3-81. Main board Figure 3-82. Main board 3-48...
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Replacing ODD BD and IO BD Module on the bottom case 1. Install ODD BD and IO BD module on the bottom case,.secure 1 screw(M2.5*5L) on IO BOARD and secure 3 screws(m2.5*5Lx1 m2*5Lx2) on ODD board. Figure 3-83. IO BD Figure 3-84.
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Replacing the Top case Module 1. Install the Power Board and secure 2 screws (M2.5*3) to fix it. Figure 3-89. Top case Figure 3-90. Top case 3-52...
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2. Install touch pad button BD in top case and secure 2 screws(M2.5*3L) to fix it Figure 3-91. Top case Figure 3-92. Top case 3. Install speaker in top case and secure 4 (M2*2L)screws to fix it. 3-53...
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Figure 3-93. Top case Figure 3-94. Top case 3-54...
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4. Install the top case on bottom case . Figure 3-95. Top case 5. Connect Power Switch BD,TP BD FFC Speaker Cable Figure 3-96. Top case 3-55...
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Figure 3-97. Top case Figure 3-98. Top case Figure 3-99. Top case 3-56...
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Replacing Key board module 1. Connect the keyboard FPC and install the keyboard on the top case. Then press the four sides of keyboard to fix it on the top case. Figure 3-100. Key board Figure 3-101. Key board 3-57...
External Modules Reassembly Process Replacing memory Module Insert memory at the same 45? angle and press down until it clicks into the latches. Figure 3-102. Memory Figure 3-103. Memory 3-58...
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Replacing ODD Module 1. Install ODD module and secure 1 screw(M2.5*6L) to fix it. . Figure 3-104. ODD Module Figure 3-105. ODD Module 3-59...
Replacing the WLAN Module 1. Insert the wireless LAN card to the slot and secure 1 screw(M2*3) on it. Then connect the antennas with wireless LAN card. Figure 3-106. WLAN Module Figure 3-107. WLAN Module 3-60...
NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.
Power On Issues If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a non-defective FRU: Start Check AC/Battery Power on Check Daughter BD & Swap MB Figure 4-1. Power On Issue Please wait for 3 min.
No Display Issues If the Display does not work, perform the following, one at a time. Do not replace a non-defective FRU: LCD Moduel Replace LCD Panel/LCD Cable Replace MB Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following, one at a time. 1.
5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to 7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs.
LCD Failure If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU: START Check LCD Module Check LCD Connector/ Cable Swap MB Figure 4-3. LCD Failure Troubleshooting Swap LCD Module/LCD Panel Reassemble/Re- plug LCD Cable...
Keyboard Failure If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: START Keyboard FFC Connect it Well Well Connected? Keyboard Ok? Replace Keyboard Replace M/B Figure 4-4. Keyboard Failure Troubleshooting...
Touchpad Failure If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: START Check MB T/P Reassemble the T/P FFC to MB Swap/Reassemble Check the T/P Pad or T/P Touchpad Swap MB Figure 4-5. Touchpad Failure Troubleshooting...
Internal & External Speaker Failure If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective FRU: S TA R T C heck M B S P K cable C heck S P K m odule S w ap M B Figure 4-6.
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6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm that Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers do not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7.
Microphone Failure If internal or external Microphones fail, perform the following, one at a time. Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start-> Control Panel->Hardware and Sound-> Sound and select the Recording tab. 2. Right click on the Recording tab and select microphone appears on the Recording tab.
USB Failure If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: S t a r t C h e c k U S B b o a r d t o R e - a s s e m b le U S B M B c a b le b o a r d c a b le t o M B S w a p U S B b o a r d...
WLAN Failure If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: S ta r t T u r n o n W L A N d e v ic e W L A N d e v ic e t u r n o n ? fr o m A c e r R in g D e v ic e C o n tr o l C h e c k W L A N a n te n n a w e ll...
Card Reader Failure If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: S t a r t C h e c k C a r d R e a d e r R e - i n s t a l l C a r d d e v i c e O K ? R e a d e r d r i v e r...
Thermal Unit Failure If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Start Fan power wire well Check Connect connected? Replace thermal Fan OK? module Heatsink well Seat it well seated? Replace M/B Figure 4-11.
HDMI and CRT Failure If the HDMI or CRT function fails, perform the following, one at a time. Do not replace a non-defective FRU: START CRT/HDMI connection check Check Drivers install OK or not in Device manager Swap MB Figure 4-12. HDMI and CRT Failure Troubleshooting Reinsert CRT/HDMI...
CD-ROM/DVD Failure If the CD-ROM/DVD function fail, perform the following, one at a time. Do not replace a non-defective FRU: START ODD Device with ODD/B connection check ODD/B with M/B connection check ODD/B function check Swap MB Figure 4-13. CD-ROM/DVD Failure 4-18 Reassemble ODD Device...
1. Remove power from the computer. 2. Visually check the components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack...
Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. POST Code Range Table 4-2. POST Code Range Phase PostBDS InsydeH2ODDT™...
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Table 4-3. SEC Phase POST Code Table (Continued) Functionality Name (Include\ PostCode.h) SEC_SETUP_CAR_OK SEC_FORCE_MAX_RATIO* SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE * 3rd party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\ PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT* PEI_CPU_HT_RESET* PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING*...
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Table 4-4. PEI Phase POST Code Table (Continued) Functionality Name (Include\ PostCode.h) PEI_RECOVERY_MEDIA_FOUND PEI_RECOVERY_MEDIA_NOT_FOUND PEI_RECOVERY_LOAD_FILE_DONE PEI_RECOVERY_START_FLASH PEI_ENTER_DXEIPL PEI_FINDING_DXE_CORE PEI_GO_TO_DXE_CORE * 3rd party relate functions – Platform dependence. Table 4-5. DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) DXE_TCGDXE* DXE_SB_SPI_INIT* DXE_CF9_RESET* DXE_SB_SERIAL_GPIO_INIT* DXE_SMMACCESS*...
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Table 4-5. DXE Phase POST Code Table (Continued) Functionality Name (Include\ PostCode.h) DXE_PCRTC_INIT DXE_SATA_INIT* DXE_SMM_CONTROLER_INIT* DXE_LEGACY_INTERRUPT* DXE_RELOCATE_SMBASE DXE_FIRST_SMI DXE_VTD_INIT* DXE_BEFORE_CSM16_INIT DXE_AFTER_CSM16_INIT DXE_LOAD_ACPI_TABLE DXE_SB_DISPATCH* DXE_SB_IOTRAP_INIT* DXE_SUBCLASS_DRIVER* DXE_PPM_INIT* DXE_HECIDRV_INIT* * 3rd party relate functions – Platform dependence. Table 4-6. BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_ENTER_BDS BDS_INSTALL_HOTKEY...
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Table 4-6. BDS Phase POST Code Table (Continued) Functionality Name (Include\ PostCode.h) BDS_ACPI_S3SAVE BDS_READY_TO_BOOT_EVENT BDS_GO_LEGACY_BOOT BDS_GO_UEFI_BOOT BDS_LEGACY16_PREPARE_TO_BOOT BDS_EXIT_BOOT_SERVICES* BDS_LEGACY_BOOT_EVENT BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH * 3rd party relate functions – Platform dependence. Table 4-7. S3 Functions POST Code Table Functionality Name (Include\ PostCode.h) S3_RESTORE_MEMORY_CONTROLLER S3_INSTALL_S3_MEMORY S3_SWITCH_STACK...
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Table 4-7. (Continued)S3 Functions POST Code Table Functionality Name (Include\ PostCode.h) S3_BEFORE_MP_INIT S3_BEFORE_RESTORE_ACPI_CALLBACK S3_AFTER_RESTORE_ACPI_CALLBACK S3_GO_TO_FACS_WAKING_VECTOR Table 4-8. ACPI Functions POST Code Table Functionality Name (Include\ PostCode.h) ASL_ENTER_S1 ASL_ENTER_S3 ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Table 4-9. SMM Functions POST Code Table Functionality Name (Include\ PostCode.h) SMM_IDENTIFY_FLASH_DEVICE...
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Table 4-10. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.h) Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Troubleshooting Post Code...
Clearing Password Check and BIOS Recovery This section provides procedures for: Clearing Passwords BIOS Recovery. This Machine has one Hardware Open Gap on the main board for clearing password check and one Hotkey for enabling BIOS Recovery. Clearing Password Check NOTE: NOTE: The following procedure is only for clearing BIOS Password (Supervisor Password and...
Figure 5-3. RTC Battery 4. Locate the RTCRST# jumper. 5. Use an electric conductivity tool to short the two points of the RTCRST# jumper. 6. Plug in AC, keeping the RTCRST# jumper shorted. 7. Press Power Button until BIOS POST is finished, then remove the conductivity tool from the RTCRST# jumper.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS, used to boot the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware once the previous BIOS flashing process failed.
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
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AS7250 Exploded Diagrams Top-Case Assembly Exploded Diagram Figure 6-1. Top-Case Assembly Exploded Diagram Table 6-1. AIC70-1A Top-Case Assembly Exploded Diagram [13N0-YQA0401] Item Description AIC70-1A TOP CASE ASSY AIC70-1A TOP CASE AIC70 TOP CASE LED LIGHT PIPE AIC70-1A POWER BUTTON AIC70 KEYBOARD HOOK AIC70-1A TOUCHPAD BUTTON AIC70 TOUCHPAD BUTTON RUBBER SPEAKER SET AIC70...
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Table 6-1. AIC70-1A Top-Case Assembly Exploded Diagram [13N0-YQA0401] Item Description AIC70-1A SPEKAER MESH AIC70 TOUCHPAD AL FOIL TK GASKET TOP USB TK GASKET TOP JACK AIC70 DC-IN GASKET AIC70 KEYBOARD GASKET AIC70 CARD READER GASKET AIC70 THERMAL AL FOIL AIC70 POWER BUTTON SPONGE AIC70 TOP CASE PROTECT FILM Table 6-2.
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Table 6-2. AIC70-1BTop-Case Assembly Exploded Diagram [13N0-YQA0E01] Item Description AIC70 DC-IN GASKET AIC70 KEYBOARD GASKET AIC70 CARD READER GASKET AIC70 THERMAL AL FOIL AIC70 POWER BUTTON SPONGE AIC70 TOP CASE PROTECT FILM Part Number 13N0-YQU0601 13N0-YQU0701 13N0-YQU0801 13N0-YQN0401/13N0- YQN0402/13N0-YQN04 Removed 13N0-YQU0U01 FRU (Field Replaceable Unit) List...
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Bottom-Case Assembly Exploded Diagram Figure 6-2. Bottom-Case Assembly Exploded Diagram Table 6-3. AIC70-1A Bottom Case Assembly Exploded Diagram 13N0-YQA0201 Item Description AIC70-1A BOTTOM CASE ASSY AIC70-1A BOTTOM CASE AIC70 BATTERY LATCH L AIC70 BATTERY LATCH R H36 BATTERY LATCH SPRING AIC70-1A BATTERY LATCH KNOB L AIC70-1A BATTERY LATCH KNOB R AIC70 BATTERY LATCH MYLAR...
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Table 6-5. AIC70-1A LCD BEZEL Acer Assembly Exploded Diagram 13N0-YQA0801 Item Description AIC70 BEZEL MIC AL FOIL T12ER-5M HDD GASKET S151 LCD HALL SENSOR MAGNET FRU (Field Replaceable Unit) List Part Number 13N0-YQN0501/13N0-Y QN0502/13N0-YQN050 13N0-5PU0601 13N4-01U0V01 6-11...
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FRU List Table 6-6. System FRU-List CATEGORY Photo ADPATER BATTERY 6-12 Acer Part Name Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow PA-1650-22AC LV5 LED LF Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF Adapter HIPRO 65W 19V 1.7x5.5x11 Yellow HP-A0652R3B...
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Table 6-6. System FRU-List CATEGORY Photo BOARD FRU (Field Replaceable Unit) List Acer Part Name Foxconn Wirelss LAN Atheros HB95 1x1 BGN (HM) T77H121.01 Foxconn Wirelss LAN Broadcom 4313 IPA 1x1 BGN Liteon Wireless LAN Atheros HB125 1x1 BGN Foxconn Wirelss LAN Atheros...
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Table 6-6. System FRU-List CATEGORY Photo BOARD CABLE 6-14 Acer Part Name TOUCHPAD BUTTON BOARD POWER CORD 1.8M BLACK 3 PIN UK POWER CORD 1.8M BLACK 3 PIN US POWER CORD 1.8M BLACK 3 PIN EU POWER CORD 1.8M BLACK 3 PIN DANISH POWER CORD 1.8M BLACK 3...
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Table 6-6. System FRU-List CATEGORY Photo CABLE FRU (Field Replaceable Unit) List Acer Part Name FFC CABLE - TP TO MB FFC CABLE - ODD/B TO MB FFC CABLE - IO/B TO MB ACER Part No. 50.RN60U.002 50.RN60U.003 50.RN60U.004 6-15...
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Table 6-6. System FRU-List CATEGORY Photo CABLE CASE/COVE R/BRACKET ASSEMBLY 6-16 Acer Part Name DC-IN CABLE UPPER CASE ASSY BLACK W/TP, SPEAKER UPPER CASE ASSY GRAY W/TP, SPEAKER LOWER CASE ASSY FRU (Field Replaceable Unit) List ACER Part No. 50.RN60U.005 60.RN60U.001...
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CASE/COVE R/BRACKET ASSEMBLY DVD RW DRIVE DVD RW DRIVE FRU (Field Replaceable Unit) List Acer Part Name HDD BRACKET MAIN/RAM COVER SD DUMMY CARD ODD SUPER MULTI MODULE ASSY ODD PLDS Super-Multi DRIVE 12.7mm Tray DL 8X DS-8A5SH LF+HF W/O bezel SATA With TI +...
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Table 6-6. System FRU-List CATEGORY Photo CASE/COVE R/BRACKET ASSEMBLY CASE/COVE R/BRACKET ASSEMBLY 6-18 Acer Part Name ODD BRACKET ODD BEZEL FRU (Field Replaceable Unit) List ACER Part No. 33.RGV0U.002 42.RN60U.003...
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Table 6-6. System FRU-List CATEGORY Photo FRU (Field Replaceable Unit) List Acer Part Name HDD WD 2.5" 5400RPM 320GB WD3200BPVT-22ZEST0, ML320S, 4K DRIVE SATA 8MB LF F/W: 01.01A01 HDD TOSHIBA 2.5" 5400rpm 320GB MK3259GSXP, Capricorn 3BS, 375G/P, 4K drive SATA 8MB LF+HF F/W:GN003J 4K HDD SEAGATE 2.5"...
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Table 6-6. System FRU-List CATEGORY Photo KEYBOARD 6-20 Acer Part Name HDD HGST 2.5" 5400rpm 750GB HTS547575A9E384, Jet B, 375G/P SATA 8MB LF F/W:DA3872 Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS...
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Table 6-6. System FRU-List CATEGORY Photo KEYBOARD FRU (Field Replaceable Unit) List Acer Part Name Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Italian Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 107KS Black Japanese Texture Keyboard ACER AC7T_A10B...
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Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black US w/ Canadian French Texture LED LCD 17.3" WXGA+ Glare MOUDLE ASSY ACER FOR GRAY LED LCD LPL 17.3" WXGA+ Glare LP173WD1-TLA3 LF 220nit 8ms 600:1 LED LCD SAMSUNG 17.3''...
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R/BRACKET ASSEMBLY CASE/COVE R/BRACKET ASSEMBLY CASE/COVE R/BRACKET ASSEMBLY FRU (Field Replaceable Unit) List Acer Part Name LCD CVOER ASSY GRAY FOR ACER W/ANTENNA LCD BEZEL BLACK FOR ACER LCD BRACKET W/HIGNE - L ACER Part No. 60.RL60U.001 60.RN60U.004 33.RN60U.002 6-23...
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Table 6-6. System FRU-List CATEGORY Photo CASE/COVE R/BRACKET ASSEMBLY CAMERA MAINBOARD 6-24 Acer Part Name LCD BRACKET W/HIGNE - R Liteon 0.3M LT7675AL Suyin Camera Rose_3G Mainboard AS7250/eMG443 ATI LF E350 and UMA Mainboard AS7250G/eMG443G ATI LF E350 and Semour XT W/CARD READER FRU (Field Replaceable Unit) List ACER Part No.
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Table 6-6. System FRU-List CATEGORY Photo SPEAKER SCREW 6-26 Acer Part Name SPEAKER SET SCREW M3*4L (K) B-NI,NY SCREW M2*3L ?4.5mm(K) B-NI,NY SCREW M2.5*5L(K)B-NI,NY SCREW M2*6L (K) B-ZN #1 NY SCREW M2.5*3L (K) B-ZN NY #1 FRU (Field Replaceable Unit) List ACER Part No.
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Table 6-6. System FRU-List CATEGORY Photo SCREW FRU (Field Replaceable Unit) List Acer Part Name SCREW M2.5*6L K B-ZN #1 NY SCREW M2*5L (K) B-NI,NY ARID SCREW M2×2L (K) B-NI NY ACER Part No. 86.RN60U.004 86.RN60U.005 86.RN60U.006 6-27...
Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All ® of its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.
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