Panasonic BY-HPE11KTCE Operating Instructions Manual
Panasonic BY-HPE11KTCE Operating Instructions Manual

Panasonic BY-HPE11KTCE Operating Instructions Manual

Coaxial - lan converter with poe function

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Operating Instructions
Coaxial - LAN Converter with PoE function
Indoor Use Only
BY-HPE11KTCE
Model No.
BY-HPE11R
BY-HPE11H
Attached Installation Guide
Before attempting to connect or operate this product, please read these instructions carefully and
save this manual for future use.

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Summary of Contents for Panasonic BY-HPE11KTCE

  • Page 1 Operating Instructions Coaxial - LAN Converter with PoE function Indoor Use Only BY-HPE11KTCE Model No. BY-HPE11R BY-HPE11H Attached Installation Guide Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
  • Page 2 Introduction Introduction About the user manuals • There are 2 sets of operating instructions for this unit as follows. – Installation Guide: Explains how to install and connect devices. – Operating Instructions (PDF): Explains how to perform the settings and how to operate this unit.
  • Page 3 For Your Safety For Your Safety To prevent severe injury and loss of life/property, read this section carefully before using the unit to ensure proper and safe operation of your unit. WARNING Consult an authorized dealer for mounting • Experience and knowledge are required to perform mounting of the unit. Incorrect mounting can cause damage to the unit, fire, electric shock, or injury.
  • Page 4 For Your Safety Do not touch the unit, LAN cable, coaxial cable, AC cord, or power plug during thunderstorms • This may result in electric shock. Do not use the included AC cord with other devices • This may result in electric shock or fire. Only use the included AC cord •...
  • Page 5 For Your Safety Turn the power off before performing wiring • This may result in electric shock, or result in fire from wiring shorts or incorrect wiring. Only use mounting brackets made for the unit • Serious damage and/or injury may result if the unit falls. Do not damage coaxial cables, insert objects into the conductor, or connect coaxial cables with incomplete relays •...
  • Page 6 For Your Safety Do not mount the unit to ceilings or walls made of soft materials • Do not mount the unit to soft ceilings or walls such as plasterboard, ALC (aerated light-weight concrete), concrete blocks, or any surfaces under 25 mm thickness. Injury may result if the unit falls.
  • Page 7 Important Safety Instructions Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Do not use this unit near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
  • Page 8 General Precautions General Precautions Follow the instructions written in For Your Safety (see page 3) and Important Safety Instructions (see page 7) together with the instructions written below. 1. The unit is intended for indoor use only and should not be mounted outdoors. 2.
  • Page 9: Table Of Contents

    Table of Contents Table of Contents Main Unit ....................10 Camera Adaptor (BY-HPE11R) ..............10 Center Adaptor (BY-HPE11H) ................12 Understanding the Indicators ...............13 Resetting the Unit ..................14 Resetting Camera Adaptors ................14 Resetting Center Adaptors ................15 Adaptor Maintenance Screen ..............16 Accessing the Maintenance Screen .............17 3.1.1 Temporarily Changing the Computer’s IP Address ........17 3.1.2...
  • Page 10: Main Unit

    1 Main Unit 1 Main Unit 1.1 Camera Adaptor (BY-HPE11R) Front view A Indicator Displays the status of the camera adaptor (see page 13). B PoE switch Turns the PoE function ON/OFF. The default setting is [ON]. IMPORTANT • When using the camera adaptor’s PoE function to supply power to a network camera, set the PoE switch to [ON].
  • Page 11 1 Main Unit Rear view A Used when attaching the camera adaptor to a ceiling or wall with screws (see 2.1 Mounting the Camera Adaptor in the Installation Guide). B Used when attaching the safety wire (see 2.1 Mounting the Camera Adaptor in the Installation Guide).
  • Page 12: Center Adaptor (By-Hpe11H)

    1 Main Unit 1.2 Center Adaptor (BY-HPE11H) Front view A Indicators Displays the status of the center adaptor (see page 13). B SPEED button Used when measuring the speed between adaptors (see 3.2 Connections in the Installation Guide). C INITIAL SET button Used to reset the center adaptor to its factory default settings (see page 15).
  • Page 13: Understanding The Indicators

    1 Main Unit 1.3 Understanding the Indicators The light indicators change depending on the operating status of the camera and center adaptors. Camera adaptor Indicator Light Status Meaning Green (lit) The camera adaptor is connected to the center adaptor. Orange (lit) The camera adaptor is activating.
  • Page 14: Resetting The Unit

    2 Resetting the Unit 2 Resetting the Unit Reset the unit when reselling, disposing, or sending it for repairs. 2.1 Resetting Camera Adaptors Reset the camera adaptor when it is connected to the center adaptor with a coaxial cable, and the center adaptor is connected to the power outlet. 1.
  • Page 15: Resetting Center Adaptors

    2 Resetting the Unit 2.2 Resetting Center Adaptors 1. Press the center adaptor’s INITIAL SET button (A) for about 3 seconds with a pointed object. • All the indicators (B) will start flashing green. 2. All of the center adaptor’s indicators (B) are lit green. •...
  • Page 16: Adaptor Maintenance Screen

    IP address and network settings to their original values. • If you plan to update the adaptor’s firmware, download the latest version of the adaptor’s firmware from the Panasonic support site (http://panasonic.net/pss/security/products/coax/index.html) and save it on the computer before you change the IP address of the computer.
  • Page 17: Accessing The Maintenance Screen

    3 Adaptor Maintenance Screen 3.1 Accessing the Maintenance Screen 3.1.1 Temporarily Changing the Computer’s IP Address Temporarily change the IP address assigned to your computer to access the adaptor’s maintenance screen. The procedure for changing the IP address differs depending on the operating system used.
  • Page 18 3 Adaptor Maintenance Screen 5. Select [Use the following IP address], then click [OK] after entering the IP address (192.168.249.***) and Subnet mask (255.255.255.0). For the IP address, ***=1-254. However, 249 cannot be used. 6. Click [Close] to exit the [Local Area Connection Properties] screen. IMPORTANT •...
  • Page 19: Accessing The Maintenance Screen

    3 Adaptor Maintenance Screen 3.1.2 Accessing the Maintenance Screen Follow the procedure below after you have changed the IP address of the computer. 1. Connect the adaptor (A: camera adaptor or center adaptor) and computer (C) using a LAN cable (B). When accessing the camera adaptor, make sure it is connected to the center adaptor with a coaxial cable, and that the center adaptor is connected to the power outlet.
  • Page 20 3 Adaptor Maintenance Screen 5. Click [OK]. • The maintenance screen is displayed. IMPORTANT • The screen shown here depicts the screen shown when accessing a center adaptor. The screen displayed for the center adaptor and camera adaptor is different. •...
  • Page 21: Maintenance Screen Overview

    3 Adaptor Maintenance Screen 3.1.3 Maintenance Screen Overview Model name Name of current screen Click to jump to the corresponding page Click to restart the adaptor Click to view the copyright information Contents of the current screen Click to update the displayed information IMPORTANT •...
  • Page 22: System Requirements

    3 Adaptor Maintenance Screen 3.1.4 System Requirements Operating System Web Browser Microsoft Windows Internet Explorer (version 8.0 or later) ® ® ® Microsoft Windows Vista Internet Explorer (version 7.0 or later) ® ® ® Microsoft Windows Internet Explorer (version 6.0 or later) ®...
  • Page 23: Using The Maintenance Screen

    3.2 Using the Maintenance Screen 3.2.1 Updating the Adaptor’s Firmware Make sure you download the latest version of the adaptor’s firmware from the Panasonic support site (http://panasonic.net/pss/security/products/coax/index.html) and save it to the computer before changing the computer's IP address and accessing the maintenance screen.
  • Page 24: Confirming The Adaptor's Status

    3 Adaptor Maintenance Screen 3.2.2 Confirming the Adaptor’s Status You can confirm the information in the table below, such as the firmware version and MAC address of the adaptor, on the [Status] screen. 1. Access the maintenance screen of the adaptor. 2.
  • Page 25 3 Adaptor Maintenance Screen Items Description MAC Address of Displays the MAC address of the connected camera adaptor. If no Master (only camera adaptor is connected, [Unregistered] is displayed. displayed for the center adaptor) PoE: Ethernet Link Displays the status of the connection between the camera adaptor and network device.
  • Page 26: Changing Adaptor Settings

    3 Adaptor Maintenance Screen 3.2.3 Changing Adaptor Settings The IP address and password for accessing the maintenance screen can be changed. Changing the adaptor’s IP address You may change the adaptor’s IP address and subnet mask if necessary. Change the IP address in cases such as when the adaptor is using the same IP address as another network device, or if you want to match the address used in the network.
  • Page 27 3 Adaptor Maintenance Screen Changing the adaptor’s password You may change the adaptor’s password if necessary. The password is required to access the maintenance screen. 1. Access the maintenance screen of the adaptor. 2. Click [Option], then click the [Account] tab. 3.
  • Page 28 3 Adaptor Maintenance Screen Viewing the center adaptor’s MAC address (only from the camera adaptor) You can access the camera adaptor’s maintenance screen and view the MAC address of the center adaptor. 1. Access the maintenance screen of the camera adaptor. 2.
  • Page 29: Troubleshooting

    4 Troubleshooting 4 Troubleshooting Before sending the unit in for repairs, check if the problem can be resolved by following the troubleshooting steps. If the problem cannot be solved by the steps in the troubleshooting, contact an authorized service center. 4.1 Indicator Display Issues Problem Cause and Remedy...
  • Page 30: Communication Speed Issues

    4 Troubleshooting Problem Cause and Remedy The center adaptor’s • The center adaptor is not receiving power. COAXIAL indicator is → Confirm that the AC cord is connected to the power outlet not lit. and AC IN of the center adaptor (see 3.2 Connections in the Installation Guide).
  • Page 31: Poe Issues

    4 Troubleshooting 4.3 PoE Issues Problem Cause and Remedy Network cameras • The connection distance may be too long. connected to the → The PoE function cannot supply power to devices camera adaptor do not connected at distances over 500 m. function.
  • Page 32: Specifications

    Original power system (DC 55 V from the center adaptor via the coaxial cable) Power Consumption Included in the center adaptor’s power consumption PoE Power Supply Maximum 15.4 W Capability (see page 34 for more information) Coaxial Interface Items Specifications Standard Panasonic original system Operating Instructions...
  • Page 33 Connectable Devices Center adaptor: devices equipped with 10Base-T/100Base-TX interfaces Camera adaptor: Panasonic network cameras (see http://panasonic.net/pss/security/products/coax/index.html for more information) Number of devices that A maximum of 256 center adaptors or camera adaptors can be can be connected...
  • Page 34 Maximum Without PoE function: 2 km Transmission Distance With PoE function: 500 m (when using a Panasonic network camera) / 300 m (when using a Class0 standard network camera) This value is for transmissions between the BY-HPE11H and BY-HPE11R. The transmission speed when using an RG-6/U coaxial cable may very depending on factors such as the coaxial cable condition and network environment.
  • Page 35 5 Specifications RG-6/U coaxial cable In this document coaxial cables with the following specifications are referred to as RG-6/U coaxial cables. Maximum Cable Maximum Cable Coaxial Cable DC R/300 m of Inner Length (for PoE Length (for non-PoE Type Conductor connections) connections) Less than 12 W...
  • Page 36 Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany http://panasonic.net Importer's name and address to follow EU rules: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany © Panasonic System Networks Co., Ltd. 2010 PNQX3365ZA KK1210CM0...

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