Acer TravelMate C310 Series User Manual
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Acer TravelMate C310 Series User Manual

Acer TravelMate C310 Series User Manual

Acer travelmate c310: users guide
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  • Page 1 TravelMate C310 Series User's Guide...
  • Page 2 Serial number: ___________________________________ Purchase date: ___________________________________ Place of purchase: ________________________________ Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.

  • Page 3: First Things First

    First things first We would like to thank you for making the TravelMate series of notebook computers your choice for meeting your mobile computing needs. Your guides To help you use your TravelMate, we have designed a set of guides: First off, the Just for Starters...

  • Page 4: Taking Care Of Your Computer

    Use the power switch • Note: You can also use the power switch to perform power management functions. See "Moving around" on page 31 of the AcerSystem User's Guide. Use the customized functions for power management • You can also shut down the computer by closing the display cover, or by pressing the sleep hotkey <Fn>...

  • Page 5: Taking Care Of Your Battery Pack

    FCC certification and your warranty. To prevent radio interference to the licensed service, this device is intended to be operated indoors, and installation outdoors is subject to licensing. For more information about our products, services, and support information, please visit our website: http://global.acer.com.

  • Page 6: Table Of Contents

    Hotkeys Special keys Ejecting the optical (CD or DVD) drive tray Using a computer security lock Audio Adjusting the volume Using the system utilities Acer eManager Launch Manager Frequently asked questions Requesting service International Travelers Warranty (ITW) Before you call...
  • Page 7 Using your computer in Tablet mode Writing in Tablet mode Acer soft button Taking your notebook PC with you Disconnecting from the desktop Moving around Preparing the computer What to take to short meetings What to take to long meetings...
  • Page 8 BIOS utility Boot sequence Enable disk-to-disk recovery Password Using software Playing DVD movies Power management Acer eRecovery Create backup Restore from backup Create factory default image CD Re-install bundled software without CD Change password Troubleshooting Troubleshooting tips Error messages Regulations and safety notices...

  • Page 9: A Travelmate Tour

    A TravelMate tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new TravelMate computer. Front view Item Description EMR stylus Electromagnetic Resonance (EMR) stylus is used to input data in tablet mode. Use only an EMR-compatible stylus to input data on the screen.

  • Page 10: Closed Front View

    Item Description Launch keys Buttons for launching frequently used programs. See "Launch keys" on page 10 for more details. Palmrest Comfortable support area for your hands when you use the computer. Click buttons The left and right buttons function like the left and (left, center right mouse buttons;...

  • Page 11: Left View

    Turns the computer on and off. Enable the computer to stay cool, even after prolonged use. Hot-swappable Acer MediaBay modules: DVD-Dual drive, DVD/CD-RW combo drive, secondary hard disk drive or weight-saver. Ejects the optical drive tray from the drive.

  • Page 12: Rear View

    Connects to audio devices (e.g., speakers, headphones). Connects to IEEE 1394 devices. Connects to Acer ezDock. network (depends on model). Connects to a phone line. Hinges the LCD screen in place when switching from PC mode to Tablet mode...

  • Page 13: Base View

    S-video out port USB 2.0 ports (2) Power jack Base view Item Description Acer MediaBay Unlatches the Acer MediaBay module for release latch removal of module. Acer MediaBay Houses an Acer MediaBay module. Cooling fan Helps keep the computer cool.

  • Page 14: Specifications

    Dual independent display support 16.7 million colors MPEG-2/DVD hardware-assisted capability S-video/TV-out (NTSC/PAL) support Storage 40/60/80/100 GB ATA/100 hard disk drive subsystem Acer MediaBay hot-swappable optical drive modules: • • 4-in-1 card reader supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick Stick PRO ®...
  • Page 15 Modem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready LAN: gigabit Ethernet; Wake-on-LAN ready WLAN: Intel (dual-band 802.11b/g) Wi-Fi supporting Acer SignalUp wireless technology WPAN: integrated Bluetooth I/O interface 124-pin Acer ezDock connector Three USB 2.0 ports IEEE 1394 port...
  • Page 16 Acer MediaBay DVD-Super Multi double layer drive module Acer MediaBay 60/80/100 GB 2 Acer MediaBay 40 W 6-cell (3600 mAH) Li-ion 2 pack 256/512 MB or 1 GB DDR2 400/533 MHz soDIMM modules External USB floppy disk drive Environment Temperature: •...

  • Page 17: Indicators

    Indicators The computer has 8 easy-to-read status indicators on the upper-right above the keyboard, and 4 on the front panel. The power, battery, and wireless communication status indicators are visible even when the LCD display is closed. Icon Function Description Wireless LAN Indicates the status of wireless LAN communication.

  • Page 18: Launch Keys

    " and one user-programmable button. Press " " to run the Acer eManager. Please see "Acer eManager" on page 19. The mail and Web buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager.

  • Page 19: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad basics The following items show you how to use the touchpad: Move your finger across the touchpad (2) to move the cursor.
  • Page 20 Right Function Left button (1) button (4) Execute Quickly click twice. Select Click once. Drag Click and hold, then use finger on the touchpad to drag the cursor. Access Click once. context menu Scroll Note: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean.

  • Page 21: Using The Keyboard

    Using the keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and 12 function keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...

  • Page 22: Windows Keys

    Windows keys The keyboard has two keys that perform Windows-specific functions. Description Windows Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
  • Page 23 Displays help on hotkeys. Launches Acer eSettings in Acer eManager. See "Acer eManager" on page 19. Launches Acer ePowerManagement in Acer eManager. See "Acer eManager" on page 19. Puts the computer in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both.

  • Page 24: Special Keys

    Special keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.

  • Page 25: Ejecting The Optical (Cd Or Dvd) Drive Tray

    Ejecting the optical (CD or DVD) drive tray To eject the optical drive tray when the computer is turned on, press the drive eject button. When the power is off, you can eject the drive tray by using the emergency eject hole.

  • Page 26: Audio

    Audio The computer comes with 16-bit high-fidelity AC'97 stereo audio, and dual stereo speakers. Adjusting the volume Adjusting the volume on the computer is as easy as pressing some buttons. See "Hotkeys" on page 14 for more information on adjusting the speaker volume.

  • Page 27: Using The System Utilities

    For more information, open Acer eManager, click on the appropriate application and select the Help function. When recovering your system using a CD or Acer eRecovery, detach all peripherals, including your Acer ezDock, to ensure the best results. " to launch the Acer eManager user...

  • Page 28: Launch Manager

    Launch Manager Launch Manager allows you to set the four launch keys located above the keyboard. "Launch keys" on page 10 for the location of the launch keys. You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application.

  • Page 29: Frequently Asked Questions

    Frequently asked questions The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I pressed the power switch and opened the display, but the computer does not start or boot-up. Look at the power indicator: If it is not lit, no power is being supplied to the computer.
  • Page 30 No audio is heard from the computer. Check the following: The volume may be muted. In Windows, look at the volume control • (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option. The volume level may be too low.

  • Page 31: Recovery Cds

    It is important to back up all data files before using this option. Before performing a restore operation, please check the BIOS settings. Check to see if Acer disk-to-disk recovery is enabled or not. Make sure the D2D Recovery setting in Main is Enabled.

  • Page 32: Requesting Service

    Restart the system. While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process. Refer to the on-screen instructions to perform system recovery. Important: This feature occupies 2 to 3 GB in a hidden partition on your hard drive.
  • Page 33 You are required to provide the following information: Name: _____________________________________________ Address: ___________________________________________ Telephone number: _________________________________ Machine and model type: ____________________________ Serial number: ______________________________________ Date of purchase: ___________________________________...

  • Page 34: Using Your Computer In Tablet Mode

    Using your computer in Tablet mode Your computer is designed for convenience, ergonomic use and portability. Running the Windows XP Tablet PC Edition operating system, your TravelMate utilizes an EMR stylus for pen-based input. Software developed specifically for the computer allows for both handwriting recognition converted to application text, or handwriting captured as rich digital ink for manipulatio, editing and formatting.
  • Page 35 Lift the display screen to an angle of about 90 degrees. Rotate the display screen 180 degrees clockwise as shown in the illustration. With the screen facing away from the keyboard, close the display cover and slide the lock lever to properly secure the screen.

  • Page 36: Acer Soft Button

    Remove the EMR stylus from the pen slot to begin pen-based input. Acer soft button The Acer soft button is a radial control on the screen that manages program icons, system settings/utilities, file folders and network locations. Surrounding the central Acer logo are three levels of functionality (levels 1, 2...
  • Page 37 When the EMR stylus is moved near the Acer soft button, the Acer logo fades and is replaced by a number of arrows. You may drag the Acer soft button wherever you want it on the screen. • Simply press and hold the EMR stylus to the Acer soft button and drag it.
  • Page 38 The right arrow (3 o'clock position) rotates the display output 90 degrees • clockwise. This changes the output from landscape to portrait or vice versa. Press the icon as shown. Note: If the Sleep indicator is off, the computer has entered Hibernation mode and is turned off.

  • Page 39: Taking Your Notebook Pc With You

    Taking your notebook PC with you This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: Save any open files. Remove any media, floppy disks or compact disks, from the drive(s).

  • Page 40: What To Take To Short Meetings

    Note: If the Sleep indicator is off, the computer has entered Hibernation mode and is turned off. If the power indicator is off but the Sleep indicator is on, the computer has entered Sleep mode. In both cases, press and release the power switch to turn the computer back on.

  • Page 41: What To Take With You

    What to take with you Unless you have some items at home, take the following items with you: AC adaptor and power cord • The printed User's Guide • Special considerations Follow these guidelines to protect your computer while traveling to and from work: Minimize the effects of temperature changes by keeping the computer •...

  • Page 42: What To Take With You

    What to take with you Take the following items with you: AC adaptor • Spare, fully-charged battery pack(s) • Additional printer driver files if you plan to use another printer • Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling: Always take the computer as carry-on luggage.

  • Page 43: Special Considerations

    Special considerations Follow the same special considerations as when traveling with the computer. In addition, these tips are useful when traveling internationally: When traveling in another country, check that the local AC voltage and the • AC adaptor power cord specifications are compatible. If not, purchase a power cord that is compatible with the local AC voltage.

  • Page 44: Entering Passwords

    Password on Boot secures your computer against unauthorized use. • Combine the use of this password with password checkpoints on boot-up and resume from Hibernation for maximum security. Important! Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center.

  • Page 45: Expanding Through Options

    Expanding through options Your notebook PC offers you a complete mobile computing experience. Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer, read the following section.

  • Page 46: Built-In Network Feature

    Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based network. To use the network feature, connect an Ethernet cable from the network jack on the left hand side of the computer to a network jack or hub on your network.

  • Page 47: Universal Serial Bus (Usb)

    Universal Serial Bus (USB) The USB 2.0 port is a high-speed serial bus which allows you to connect USB peripherals without taking up precious system resources. IEEE 1394 port The computer's IEEE 1394 port allows you to connect to an IEEE 1394- compatible device like a video camera or digital camera.

  • Page 48: Pc Card Slot

    PC Card slot The Type II PC Card slot of the computer accepts PC Cards that enhance the usability and expandability of the computer. These cards should have a PC Card logo on them. PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving you expansion possibilities long afforded by desktop PCs.

  • Page 49: Bios Utility

    Reinstall the battery pack, and reconnect the AC adaptor. Turn on the computer. The computer automatically detects and reconfigures the total memory size. Please consult a qualified technician or contact your local Acer dealer. BIOS utility The BIOS utility is a hardware configuration program built into your computer's BIOS.

  • Page 50: Enable Disk-To-Disk Recovery

    Enable disk-to-disk recovery To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of the screen. Find D2D Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this value to Enabled.

  • Page 51: Power Management

    Note: To change the region code, insert a DVD movie of a different region into the DVD drive. Please refer to the online help for more information. Power management This computer has a built-in power management unit that monitors system activity.

  • Page 52: Acer Erecovery

    Acer eRecovery Acer eRecovery is a tool to quickly backup and restore the system. You can create and save a backup of the current system configuration to hard drive, CD or DVD. Acer eRecovery consists of the following functions: Create backup...

  • Page 53: Restore From Backup

    Press <Alt> + <F10> to open the Acer eRecovery utility. Enter the password to proceed. The default password is six zeros. In the Acer eRecovery window, select Recovery actions and click Next. Select the desired restore action and follow the onscreen instructions to complete the restore process.

  • Page 54: Change Password

    Select the desired driver/application and follow the instructions on screen to re-install. At first launch, Acer eRecovery prepares all the needed software and may take few seconds to bring up the software content window. Change password Acer eRecovery and Acer disk-to-disk recovery are protected by a password that can be changed by the user.

  • Page 55: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
  • Page 56 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS utility.

  • Page 58: Regulations And Safety Notices

    Regulations and safety notices ENERGY STAR guidelines compliance As an ENERGY STAR partner, Acer Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules.

  • Page 59: Declaration Of Conformity For Eu Countries

    Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity for EU countries Hereby, Acer, declares that this notebook PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. (Please visit http://global.acer.com/products/notebook/reg-nb/index.htm for complete documents.)

  • Page 60: Modem Notices

    Modem notices Notice for USA This equipment complies with Part 68 of the FCC rules. Located on the modem is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company.

  • Page 61: Notice For Australia

    List of applicable countries EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal, Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in the countries of European Union, as well as Norway, Switzerland, Iceland and Liechtenstein.
  • Page 62 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.

  • Page 63: Important Safety Instructions

    Important safety instructions Read these instructions carefully. Save them for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.

  • Page 64: Laser Compliance Statement

    If the product exhibits a distinct change in performance, indicating a need for service. The notebook PC series uses lithium batteries. Replace the battery with the same type as the product's battery we recommend in the product specification list. Use of another battery may present a risk of fire or explosion.

  • Page 65: Lcd Pixel Statement

    LCD pixel statement The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction. Macrovision copyright protection notice This product incorporates copyright protection technology that is protected by U.S.
  • Page 66 European Union (EU) This device complies with the essential requirements of the European Council Directives listed below: 73/23/EEC Low Voltage Directive EN 60950 • 89/336/EEC Electromagnetic Compatibility (EMC) Directive • EN 55022 • EN 55024 EN 61000-3-2/-3 • 99/5/EC Radio & Telecommunications Terminal Equipment (R&TTE) Directive Art.3.1a) EN 60950 •...

  • Page 67: The Fcc Rf Safety Requirement

    LAN Mini PCI Card built in to the screen section and all persons. Note: The Acer wireless Mini PCI adaptor implements a transmission diversity function. The function does not emit radio frequencies simultaneously from both antennas. One of the antennas is selected automatically or manually (by users) to ensure good quality radiocommunication.
  • Page 68 An improper installation or unauthorized use may cause harmful interference to radio communications. Also any tampering of the internal antenna will void the FCC certification and your warranty. Canada - Low power license-exempt radio communication devices (RSS-210) Common information Operation is subject to the following two conditions: 1.

  • Page 69: Declaration Of Conformity

    Address of responsible party: Contact person: Tel: Fax: Notebook personal computer MS2161 TravelMate C31xxx TravelMate C31xxx ("x" = 0 - 9, a - z, or A - Z) Acer America Corporation 2641 Orchard Parkway San Jose, CA 95134 Mr. Young Kim 408-922-2909 408-922-2606...

  • Page 70: Declaration Of Conformity For Ce Marking

    Declaration of Conformity for CE Marking Name of manufacturer: Beijing Acer Information Co., Ltd. Address of Huade Building, No.18, ChuangYe Rd. manufacturer: ShangDi Zone, HaiDian District Beijing PRCE marking Contact person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3000 E-mail: easy_lai@acer.com.tw...
  • Page 71 Index AC adapter caring for audio adjusting the volume troubleshooting battery pack caring for BIOS utility brightness hotkeys caps lock on indicator care AC adapter battery pack computer CD-ROM ejecting ejecting manually troubleshooting cleaning computer computer bringing to meetings caring for cleaning disconnecting 26, 31...
  • Page 72 network Notebook Manager hotkey num lock on indicator numeric keypad embedded password types PC Card ejecting inserting ports printer troubleshooting problems CD-ROM display keyboard printer startup troubleshooting questions setting location for modem use safety CD or DVD FCC notice general instructions modem notices scroll lock security...

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