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Summary of Contents for Acer TravelMate 2460
- Page 1 TravelMate 2460 Series User's Guide...
- Page 2 Serial number: ___________________________________ Date of purchase: ________________________________ Place of purchase: ________________________________ Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.
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Page 3: Safety Instructions
Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. - Page 4 This product's AC adapter is equipped with a three-wire grounded plug. • The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the AC adapter plug. Do not insert the plug into a non-grounded power outlet. Contact your electrician for details.
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Page 5: Replacing The Battery Pack
To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://global.acer.com/about/environmental.htm. Mercury advisory For projectors or electronic products containing an LCD/CRT monitor or display: Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state or federal laws. -
Page 6: Tips And Information For Comfortable Use
Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury. - Page 7 Eyes Rest your eyes frequently. • Give your eyes regular breaks by looking away from the monitor and • focusing on a distant point. Blink frequently to keep your eyes from drying out. • Display Keep your display clean. • Keep your head at a higher level than the top edge of the display so your •...
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Page 8: First Things First
First things first We would like to thank you for making an Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: First off, the Just for Starters... poster helps you get started with setting up your computer. -
Page 9: Taking Care Of Your Computer
To turn the power off, do any of the following: Use the Windows shutdown command • Click on Start, Turn Off Computer, then click on Turn Off. Use the power button • You can also shut down the computer by closing the display cover, or by pressing the sleep hotkey <Fn>... -
Page 10: Taking Care Of Your Battery Pack
Taking care of your battery pack Here are some ways to take care of your battery pack: Use only batteries of the same kind as replacements. Turn the power off • before removing or replacing batteries. Do not tamper with batteries. Keep them away from children. •... -
Page 11: Table Of Contents
Cleaning and servicing Acer Empowering Technology Acer eDataSecurity Management (for selected models) Acer eLock Management Acer ePerformance Management Acer eRecovery Management Acer eSettings Managemen t Acer ePower Management Acer ePresentation Management Your Acer notebook tour Front view Closed front view Left view... - Page 12 Audio Adjusting the volume Acer OrbiCam Launching the Acer OrbiCam Changing the Acer OrbiCam settings Capturing photos/videos Using the Acer OrbiCam as webcam Enabling the Acer VisageON Using the system utilities Acer GridVista (dual-display compatible) Launch Manager Norton AntiVirus Frequently asked questions...
- Page 13 Installing memory BIOS utility Boot sequence Enable disk-to-disk recovery Password Using software Playing DVD movies Power management Acer eRecovery Management Create backup Restore from backup Create factory default image CD Re-install bundled software without CD Change password Troubleshooting Troubleshooting tips...
- Page 14 Canada — Low-power license-exempt radio communication devices (RSS-210) Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking 73 Index...
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Page 15: Acer Empowering Technology
Acer Empowering Technology Acer's innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer computer. It features the following handy utilities: Acer eDataSecurity Management (for selected models) protects data with • passwords and advanced encryption algorithms. -
Page 16: Acer Edatasecurity Management (For Selected Models)
Acer eDataSecurity Management (for selected models) Acer eDataSecurity Management is a handy file encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. -
Page 17: Acer Elock Management
Interfaces — includes serial port, parallel port, infrared (IR), and Bluetooth. • To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the devices types. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,... - Page 18 Note: If you lose your password, there is no method to reset it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center. Be sure to remember or write down your password.
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Page 19: Acer Eperformance Management
Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer computer. It provides an express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following options: Memory optimization —... -
Page 20: Acer Erecovery Management
Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system's hard drive. By default, user-created backups are stored on the D:\ drive. - Page 21 For more information, please refer to "Acer eRecovery Management" on page 56 in the AcerSystem User's Guide. Note: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's "System backup to optical disk" feature to burn a backup image to CD or DVD.
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Page 22: Acer Esettings Management
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, change BIOS passwords or other Windows settings, and to monitor the system health status. Acer eSettings Management also: Provides a simple graphical user interface for navigation. • Displays general system status and advanced monitoring for power users •... -
Page 23: Acer Epower Management
Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC mode (Adapter mode) The default setting is "Maximum Performance." You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire(1394), Wired LAN and Optical Device if supported. -
Page 24: Battery Status
Re-load factory defaults. • Select what actions to be taken when the cover is closed or the power • button is pressed. Set passwords for accessing the system after Hibernation or Standby. • View information about Acer ePower Management. •... -
Page 26: Acer Epresentation Management
Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external device or projector using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will be automatically switched out when an external display is connected to the system. -
Page 27: Your Acer Notebook Tour
Your Acer notebook tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new Acer notebook. Front view Item Description Built-in 0.31 megapixel web camera for video communication camera (for selected models). -
Page 28: Closed Front View
Item Description Keyboard For entering data into your computer. Touchpad Touch-sensitive pointing device which functions like a computer mouse. Click buttons The left and right buttons function like the left and (left, center right mouse buttons; the center button serves as a and right) 4-way scroll button. -
Page 29: Left View
Icon Item 5-in-1 card reader (for selected models) Bluetooth communication switch/indicator Wireless communication switch/indicator Latch Left view Item Description Optical drive Internal optical drive; accepts CDs or DVDs Optical disk Lights up when the optical drive is active. access indicator Optical drive Ejects the optical disk from the drive. -
Page 30: Right View
Right view Icon Item PC Card slot eject button PC Card slot Two USB 2.0 ports Ventilation slots External display (VGA) port Rear view Icon Item DC-in jack USB 2.0 port Ethernet (RJ-45) port Modem (RJ-11) port Battery Kensington lock slot Description Ejects the PC Card from the slot. -
Page 31: Base View
Base view Item Battery release latch Cooling fan Memory compartment Hard disk bay Battery lock Battery bay Description Releases the battery for removal. Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. Houses the computer's main memory. Houses the computer's hard disk (secured with screws). -
Page 32: Specifications
Simultaneous LCD and CRT display, with LCD panel • refresh rate at 70 Hz Up to 2048 x 1536 resolution via non-interlaced • CRT display Storage 40/60/80/100/120 GB PATA hard disk drive with Acer • subsystem Disk Anti-Shock Protection (DASP) Optical drive options: • •... - Page 33 LAN: Fast Ethernet; Wake-on-LAN ready • WLAN: integrated Acer InviLink • CERTIFIED wireless technology WPAN: Bluetooth • Acer Orbicam 0.31 megapixel CMOS camera (LCD • panel-mounted) featuring (for selected models): • 225-degree ergonomic rotation • Acer VisageOn technology (for selected models) •...
- Page 34 Security Acer Disk Anti-Shock Protection (DASP) • Kensington lock slot • BIOS user and supervisor passwords • Software Acer Empowering Technology (eDataSecurity (for • selected models) / eLock / ePerformance / eRecovery / eSettings / ePower / ePresentation Management) Acer GridVista •...
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Page 35: Indicators
Indicators The computer has seven easy-to-read status indicators, including four on the front panel. The power, battery and wireless communication status indicators are visible even when the LCD display is closed. Icon Function Description Caps Lock Lights up when Caps Lock is activated. Num Lock Lights up when Num Lock is activated. -
Page 36: Easy-Launch Buttons
Empowering Technology" on page 1. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. See "Launch Manager" on page 39. -
Page 37: Touchpad
Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad basics The following items show you how to use the touchpad:... - Page 38 Move your finger across the touchpad (2) to move the cursor. • Press the left (1) and right (4) buttons located beneath the touchpad to • perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.
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Page 39: Using The Keyboard
Using the keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock... -
Page 40: Windows Keys
Windows keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <... - Page 41 <Fn> + <→> Brightness up <Fn> + < ← > Brightness down Description Displays help on hotkeys. Launches Acer eSettings in Acer Empowering Technology. See "Acer Empowering Technology" on page 1. Launches Acer ePower Management in Acer Empowering Technology. See "Acer Empowering Technology"...
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Page 42: Special Keys
Special keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5>... -
Page 43: Ejecting The Optical (Cd Or Dvd) Drive Tray
Ejecting the optical (CD or DVD) drive tray Press the drive eject button to eject the optical drive tray when the computer is on. Insert a clip to the emergency eject hole to eject the optical drive tray when the computer is off. -
Page 44: Audio
Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. Audio The computer comes with 32-bit Intel High-Definition audio, and built-in stereo speakers. -
Page 45: Acer Orbicam
Acer OrbiCam (for selected models) The Acer OrbiCam is a 0.31 megapixel CMOS camera appropriately mounted on top of the LCD panel. The camera's 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. -
Page 46: Launching The Acer Orbicam
Launching the Acer OrbiCam To launch the Acer OrbiCam, double-click on the Acer OrbiCam logo in the desktop. Click Start > All Programs > Acer > Acer OrbiCam. The Acer OrbiCam capture window appears. Changing the Acer OrbiCam settings Resolution To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution. -
Page 47: Camera Settings
Options Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture window size, preview settings, and the folder for captured photos or videos. Camera Settings Basic settings Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu. -
Page 48: Capturing Photos/Videos
Capturing photos/videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display/play a preview of the photo/video clip. -
Page 49: Enabling The Acer Visageon
Enabling the Acer VisageON (for selected models) The Acer VisageON technology comes with two features: Face tracking and Video effects (selected models only). The face tracking feature tracks your head movement and automatically centers your face in the capture window. The video effects feature allows you to select and apply an effect to your video transmissions. - Page 50 Using the face tracking feature To use the face tracking feature: Click the left icon down arrow button, then select Single User or Multiple Users from the pop-up menu. For multiple users, the face tracking feature automatically centers all the users' face in the capture window, otherwise the utility centers the face of the user closest to the camera.
- Page 51 Using video effects The Video Settings section allows you to select an avatar or accessory video effect from the list. To select an effect: Click the encircled icon to display the available video effects. The Video Effect Selection window appears. Click on a video effect to use.
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Page 52: Using The System Utilities
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below:... -
Page 53: Launch Manager
Acer GridVista is simple to set up: Run Acer GridVista and select your preferred screen configuration for each display from the taskbar. Drag and drop each window into the appropriate grid. Enjoy the convenience of a well-organized desktop. Note: Please ensure that the resolution setting of your second monitor is set to the manufacturer's recommended value. -
Page 54: Norton Antivirus
You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application. Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep your computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. -
Page 55: Frequently Asked Questions
Frequently asked questions The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Look at the power indicator: If it is not lit, no power is being supplied to the computer. - Page 56 No audio is heard from the computer. Check the following: The volume may be muted. In Windows, look at the volume control • (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute all option. The volume level may be too low.
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Page 57: Recovery Cds
It is important to back up all data files before using this option. Before performing a restore operation, please check the BIOS settings. Check to see if Acer disk-to-disk recovery is enabled or not. Make sure the D2D Recovery setting in Main is Enabled. -
Page 58: Requesting Service
To start the recovery process: Restart the system. While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process. Refer to the onscreen instructions to perform system recovery. Important! This feature occupies 4 to 5 GB in a hidden partition on your hard disk. -
Page 59: Taking Your Notebook Pc With You
Taking your notebook PC with you This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: Save any open files. Remove any media, floppy disks or compact disks from the drive(s). -
Page 60: What To Bring To Meetings
Note: If the Sleep indicator is off, the computer has entered Hibernation mode and is turned off. If the power indicator is off but the Sleep indicator is on, the computer has entered Sleep mode. In both cases, press and release the power button to turn the computer back on. -
Page 61: Special Considerations
Special considerations Follow these guidelines to protect your computer while traveling to and from work: Minimize the effects of temperature changes by keeping the computer • with you. If you need to stop for an extended period of time and cannot carry the •... -
Page 62: Special Considerations
Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling: Always take the computer as carry-on luggage. • If possible, have the computer inspected by hand. Airport security X-ray •... -
Page 63: Securing Your Computer
Securing your computer Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords. Using a computer security lock The notebook comes with a Kensington-compatible security slot for a security lock. -
Page 64: Entering Passwords
Entering passwords When a password is set, a password prompt appears in the center of the display screen. When the Supervisor Password is set, a prompt appears when you press • <F2> to enter the BIOS utility at boot-up. Type the Supervisor Password and press <Enter> to access the BIOS utility. •... -
Page 65: Expanding Through Options
Expanding through options Your notebook PC offers you a complete mobile computing experience. Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer, read the following section. -
Page 66: Built-In Network Feature
Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based network. To use the network feature, connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network. -
Page 67: Pc Card Slot
PC Card slot The Type II PC Card slot of the computer accepts PC Cards that enhance the usability and expandability of the computer. These cards should have a PC Card logo on them. PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving you expansion possibilities long afforded by desktop PCs. -
Page 68: Installing Memory
Reinstall the battery pack, and reconnect the AC adapter. Turn on the computer. The computer automatically detects and reconfigures the total memory size. Please consult a qualified technician or contact your local Acer dealer. BIOS utility The BIOS utility is a hardware configuration program built into your computer's BIOS. -
Page 69: Enable Disk-To-Disk Recovery
Enable disk-to-disk recovery To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of the screen. Find D2D Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this value to Enabled. -
Page 70: Power Management
Acer eRecovery Management Acer eRecovery Management is a tool to quickly backup and restore the system. You can create and save a backup of the current system configuration to hard disk, CD or DVD. -
Page 71: Create Backup
You can create and save backup images to hard disk, CD or DVD. Boot to Windows XP Press <Alt> + <F10> to open the Acer eRecovery Management utility. Enter the password to proceed. The default password is six zeros. In the Acer eRecovery Management window, select Recovery settings and click Next. -
Page 72: Create Factory Default Image Cd
When the System CD and Recovery CD are not available, you can create them by using this feature. Boot to Windows XP. Press <Alt> + <F10> to open the Acer eRecovery Management utility. Enter the password to proceed. The default password is six zeros. In the Acer eRecovery Management window, select Recovery settings and click Next. -
Page 73: Change Password
Change password Acer eRecovery Management and Acer disk-to-disk recovery are protected by a password that can be changed by the user. Follow the steps below to change the password in Acer eRecovery Management. Boot to Windows XP. Press <Alt> + <F10> to open the Acer eRecovery Management utility. -
Page 74: Troubleshooting
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. - Page 75 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS utility.
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Page 76: Regulations And Safety Notices
Regulations and safety notices ENERGY STAR guidelines compliance As an ENERGY STAR partner, Acer Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. -
Page 77: Modem Notices
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity for EU countries Hereby, Acer, declares that this notebook PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. (Please visit http://global.acer.com/products/notebook/reg-nb/index.htm for complete documents.) -
Page 78: Notice For Australia
Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If this equipment should fail to operate properly, disconnect the equipment from the phone line to determine if it is causing the problem. -
Page 79: Notice For New Zealand
Notice for New Zealand For modem with approval number PTC 211/03/008 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. -
Page 80: Important Safety Instructions
This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. - Page 81 If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
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Page 82: Laser Compliance Statement
Laser compliance statement The CD or DVD drive used with this computer is a laser product. The CD or DVD drive's classification label (shown below) is located on the drive. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM. -
Page 83: Radio Device Regulatory Notice
Radio device regulatory notice Note: Below regulatory information is for models with wireless LAN and/or Bluetooth only. General This product complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. Depending on configurations, this product may or may not contain wireless radio devices (such as wireless LAN and/or Bluetooth modules). -
Page 84: The Fcc Rf Safety Requirement
LAN Mini PCI Card built in to the screen section and all persons. Note: The Acer wireless Mini PCI adapter implements a transmission diversity function. The function does not emit radio frequencies simultaneously from both antennas. One of the antennas is selected automatically or manually (by users) to ensure good quality radiocommunication. -
Page 85: Canada — Low-Power License-Exempt Radio
This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz frequency range. FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. -
Page 86: Federal Communications Comission Declaration Of Conformity
Name of responsible party: Address of responsible party: Contact person: Tel: Fax: Notebook PC TravelMate 2460 TravelMate 246xxx ("x" = 0 - 9, a - z, or A - Z) Acer America Corporation 2641 Orchard Parkway San Jose, CA 95134 Mr. -
Page 87: Declaration Of Conformity For Ce Marking
Declaration of Conformity for CE Marking Name of manufacturer: Beijing Acer Information Co., Ltd. Address of Huade Building, No.18, ChuangYe Rd. manufacturer: ShangDi Zone, HaiDian District Beijing PRCE marking Contact person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3000 E-mail: easy_lai@acer.com.tw... -
Page 88: Index
Index AC adapter caring for audio adjusting the volume troubleshooting battery pack caring for BIOS utility brightness hotkeys caps lock on indicator care AC adapter battery pack computer CD-ROM ejecting manually troubleshooting cleaning computer computer caring for cleaning disconnecting features indicators keyboards moving around... - Page 89 password types PC Card ejecting inserting ports printer troubleshooting problems CD-ROM display keyboard printer startup troubleshooting questions setting location for modem use safety CD or DVD FCC notice general instructions modem notices scroll lock security keylock passwords speakers hotkey troubleshooting support information touchpad...
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