Page 2
Introduction Thank you very much for purchasing this CASIO electronic cash register. START-UP is QUICK and EASY! For the basic settings of your cash register, please see “Quick Start Guide”. Original Carton/Package If for any reason, this product is to be returned to the store where purchased, it must be packed in the original carton/package.
Safety Precautions ........................E-4 Precautions for Use .........................E-8 Regulatory Information ......................E-10 To use the cash register’s basic function ................E-11 Getting started ..........................E-12 Getting to know your cash register ....................E-19 How to read the printouts ......................E-27 How to use your cash register ......................E-28 Before opening your store ......................E-29 Registering items in departments ....................E-30 Basic setups and registrations .....................E-34...
’ a fire or an electrical shock. • Contact the dealer or the CASIO service representative when the power cord is damaged (wire is exposed or disconnected). Using the power cord in such condition may result in fire or electrical shock.
Page 5
• Disconnect the power plug from the outlet and contact the dealer where the product was purchased or the CASIO service representative when a foreign object or water got inside the product. Using the power cord in such condition may result in fire or electrical shock.
Page 6
Safety Precautions Caution When moving the product • Always disconnect the power plug from the outlet before moving. • Always hold onto the plug when unplugging the power plug. • Pulling on the power cord may damage the cord, resulting to fire or electrical shock. •...
Page 7
Safety Precautions Caution Only use the specified batteries. • Do not disassemble, modify or short-circuit them. • Do not put them in fire or water or heat them. • Do not mix new and old batteries or different types of batteries. •...
Precautions for Use Read the following items thoroughly and use this product properly. CASIO bears no responsibility what- soever for malfunction or damage caused by handling not following below contents. Please note that it will also result in charged repair, and actual cost required for repair will be charged, even if it is within the warranty period.
Page 9
• The content of this manual may be changed without prior notice due to improvement or specification change of the product. • Please note that CASIO bears no responsibility for damage, loss of profit, or any claim from third party due to loss or change of data caused by usage, malfunction, or repair of this product.
Text der EU-Konformitätserklärung ist unter der folgenden Internetadresse verfügbar: http://www.casio-europe.com [ES] Por la presente, CASIO COMPUTER CO., LTD., declara que el tipo de equipo radioeléctrico SR-C550 es conforme con la Directiva 2014/53/UE. El texto completo de la declaración UE de conformidad está disponible en la dirección Internet siguiente: http://www.
Page 11
To use the cash register’s basic function Getting started ........................E-12 Name of Parts ..........................E-12 Loading memory protection batteries ..................E-13 Installing paper roll ........................E-14 To set the language (country), date, time, tax rates and Bluetooth pairing ......E-15 Setting paper roll as journal records ....................
To use the cash register’s basic function Getting started This chapter shows how to setup the cash register and get it ready to operate. Name of Parts 1 Drawer 6 Main display 2 SD card slot cover 7 Mode switch 3 Printer cover 8 COM port connector cover 4 Printer...
Page 13
To use the cash register’s basic function Loading memory protection batteries Important: These batteries protect information stored in your cash register’s memory when there is a power failure or when you unplug the cash register. Be sure to install these batteries first. Remove the printer cover.
Page 14
To use the cash register’s basic function Installing paper roll You can use the paper roll as receipts or journals (for business records). By default, your cash register is set as receipt printing. Please see pages E-17 and E-18 if you wish to use the paper roll for journals. The setting methods of the paper roll differ by the usage.
Page 15
To use the cash register’s basic function To set the language (country), date, time, tax rates and Bluetooth pairing Plug in the power socket into a wall outlet. Be sure to check the rating plate on the side of the cash register to make sure that its voltage matches that of the power supply in your area.
Page 16
Pass key differs depending on each cash register. 123456 Now your cash register and your smartphone are paired by Bluetooth connection. You can perform detail settings or data exchange using Bluetooth connection. Please refer to the website http://web.casio.com/ecr/app/. E-16...
Page 17
To use the cash register’s basic function Setting paper roll as journal records By default, the printer of your cash register issues receipts. If you wish to use the printouts for sales jour- nals, please follow the procedures described below. Turn the Mode switch to PGM position and select [Paper Roll Setting] then press key.
Page 18
To use the cash register’s basic function To install journal paper Repeat steps 1 through 5 of “To install receipt paper”. Remove the paper guide of the take-up reel. Slide the leading end of the paper into the groove on the spindle of the take-up reel and wind it onto the reel two or three turns.
To use the cash register’s basic function Getting to know your cash register Mode switch Use the mode keys to change the position of the mode switch and select the mode you want to use. PGM (Programming) This position is for setting your cash register to suit the needs of your store.
Page 20
To use the cash register’s basic function To adjust the main display Put in fingers in the ditch of the main display and tilt it to the angle you can see clearly. To set the customer display Lift the customer display until it stops. Rotate the display so that customers can see it.
Page 21
To use the cash register’s basic function To set the menu sheet Pull the sheet cover up and remove the old menu sheet. Put the new menu sheet and replace the sheet cover. E-21...
Page 22
To use the cash register’s basic function Display Actual display shows characters in white on blue background. Main display During a registration 000004 1 PLU001 1.00 • 3 DEPT001 6.00 • SUBTOTAL •7.00 6.00 After finalization 000004 1 PLU001 1.00 •...
Page 23
To use the cash register’s basic function Keyboard MENU FEED HELP SHIFT GUEST/ ERR.CORR SIGN — CLK # POST CANCEL RECEIPT RECEIPT % – ON/OFF /OLD DATE TIME PRICE SUBTOTAL 0 00 TEND Hold this key down to feed paper from the printer. Non-add key: Use this key to print reference number (to identify a personal check, credit card, etc.) during a transaction.
Page 24
To use the cash register’s basic function Use this key following a numeric entry to register money received for non-sale trans- actions. Use this key following a numeric entry to register money paid out from the drawer. Use this key for adding the latest registered total amount to the previous balance to obtain a new balance.
Page 25
To use the cash register’s basic function Allocatable functions You can allocate the following functions on the keyboard to suit your purpose of register. The keys shown in < > in this manual are function allocated keys. To set these functions on the keyboard, please see page E-119 “Key allocation”.
Page 26
To use the cash register’s basic function <Sign off> <Non-add> Use this key to sign clerk off the register. Use this key to print reference numbers (personal check number, card number, etc.) <Subtotal> <Non-add / No sale> Use this key to display and print the current subto- Non-add: Use this key to print reference number tal (includes add-on tax) amount.
To use the cash register’s basic function How to read the printouts • The journal/receipts are records of all transactions and operations. • The contents printed on receipts and journal are almost identical. • You can choose the journal skip function. If the journal skip function is selected, the cash register will print the total amount of each transaction, and the details of premium, discount and reduction operations only, without printing department and PLU item registrations on the journal.
To use the cash register’s basic function How to use your cash register The following describes the general procedure you should use in order to get the most out of your cash register. Before opening your store • Plugged in? (page E-15) •...
Page 29
To use the cash register’s basic function Before opening your store Checking the time and date You can check the time or date on the display whenever there is no registration being made. Step Operation Display Press key to show the date and time on the display.
To use the cash register’s basic function Registering items in departments The following examples show how you can use the department keys in various types of registrations. Departments are used for categorizing items for example, department 01 for veg- etables, department 02 for fruits, and department 03 for canned foods etc. ...
Page 31
To use the cash register’s basic function Repeat registration Sample Operation Unit Price •1.50 Item Quantity Same priced multiple items are sold. Dept. Payment Cash •10.00 Step Operation Printout Enter the unit price. 1 DEPT001 •1.50 Press corresponding department 1 DEPT001 •1.50 key repeatedly for the purchased...
Page 32
To use the cash register’s basic function Split sales of packaged items By using allocated <X/For/Date Time> key, you the register allows you split sales of packaged items. Please see page E-119 “Key allocation”. Sample Operation Unit Price 4 for •10.00 Item Quantity Three pieces of an item that price is •10.00 for four...
Page 33
To use the cash register’s basic function Department number entry If you allocate <Dept. no./Dept. shift> function to a key, you can register items without using Department key. Sample Operation Unit Price •13.00 Item Quantity Registering an item in Dept. 31 without using Department key.
To use the cash register’s basic function Basic setups and registrations To program basic settings You can program basic settings in the PGM mode of the Mode switch. Step Display By turning the Mode switch to PGM position, the display indicates the programming top menu.
Page 35
To use the cash register’s basic function Top menu Sub menu What is to be set [Key Setting] Sets name, taxable status, and whether to use taxable status or not in each function key. [Date Setting] TIME (24 HOUR) [19:56] Sets date and time.
Page 36
To use the cash register’s basic function Top menu Sub menu What is to be set [SD card] Backup → SD Exchanges sales data, program data, and receipt’s message data between Restore← SD the register and an SD card. Program→ SD See page E-136.
Page 37
To use the cash register’s basic function Programming departments This section explains how you can set unit prices, taxable statuses, and item groups. You can program each department linking to a certain group. For ex- ample, department 01 is for packed milk, department 02 is for cheese and both belong to group 03 (dairy goods).
Page 38
To use the cash register’s basic function Registering departments’ preset data The following examples explain the operations using preset department data programmed in the previous section. Using preset prices Sample Operation Unit Price •2.50 Item Quantity Unit price •2.50 is preset in Dept. 02. Dept.
Page 39
To use the cash register’s basic function Programming PLUs Like departments, you can program unit price, taxable status, and linking item group in a PLU (Price Look Up). Using PLUs allow you to register items quickly and accurately. You can use up to 3,000 PLUs. Sample Operation Unit Price •2.50...
Page 40
To use the cash register’s basic function Registering PLUs’ preset data The following examples explain the operations using preset PLU data pro- grammed in the previous section. Single item sales using PLU Sample Operation Unit Price •2.50 Item Quantity One piece of PLU number 14 (preset unit price •2.50) is sold.
Page 41
To use the cash register’s basic function PLU registration with multiplication key Sample Operation Unit Price •2.00 Item Quantity Ten pieces of PLU number 7 item (preset unit price •2.00) are sold. PLU No. Payment Cash •20.00 Step Operation Printout Enter the quantity sold then press key.
Page 42
To use the cash register’s basic function Open PLU Although unit price is preset in a PLU, you can enter price manually if the PLU is programmed as “Open PLU”. To program open PLU, see page E-34. Sample Operation Unit Price •32.80 Item 1...
To use the cash register’s basic function Other registrations Discount The following example shows how you can use the key for discount registra- tions. Discounts on items and subtotals Sample Operation Dept. 01 •5.00 Item 1 Quantity Taxable 1 (preset) PLU 16 •10.00 (preset) Five percent (preset in...
Page 44
To use the cash register’s basic function Reduction Using the reduction feature, you can subtract a certain amount from an item’s unit price or from a subtotal amount. Sample Operation Dept. 01 •5.00 Quantity Item 1 Taxable 1 (preset) Reduction •0.25 •...
Page 45
To use the cash register’s basic function Registering various payment methods Other than cash payments, you can register transactions made by checks, charges, credits, or even mixed tendering. Check sale Sample Operation Unit Price •11.00 Item Quantity A •11.00 item is sold and customer paid by •20.00 check (check number 1234).
Page 46
To use the cash register’s basic function Credit sale Sample Operation Dept. 03 •10.00 Item Quantity A purchased item is paid by a credit card. Payment Credit •10.00 Step Operation Printout 10'#o Register the item purchased and press key. 1 DEPT003 •10.00 Press...
Page 47
To use the cash register’s basic function Registering returned goods Registering returned goods in the REG mode The following example shows how to operate for registering goods returned by customer in the REG mode. Sample Operation Dept. 01 •2.35 Item 1 Quantity Dept.
Page 48
To use the cash register’s basic function Registering returned goods in the RF mode When a customer returns goods after the transaction has been completed, use RF mode for the refund operation. Sample Operation Dept. 03 •4.00 Refunded Item 1 Quantity A customer returned two items.
Page 49
To use the cash register’s basic function Registrations without transactions The followings are the operations other than normal sales transactions. Please do not perform these operations during a sales transaction. Registering money received on account Use this operation when you put money in the drawer without any sales transac- tions such case as preparing change.
Page 50
To use the cash register’s basic function Corrections There are three ways to correct erroneous operations that are; • Correcting erroneous item not registered • Correcting erroneous item already registered • Cancelling all the items registered in a transaction Correcting erroneously entered item not registered Step Operation Printout...
Page 51
To use the cash register’s basic function Correcting items immediately after the registration Step Operation Printout Registering an item. 1 DEPT001 •1.00 2'"" By mistake, Dept. key has been 1 DEPT002 •2.00 pressed twice so cancelling the 1 DEPT002 •2.00 preceding registration by key.
Page 52
To use the cash register’s basic function Voiding an item which has been already registered Step Display During a registration. > Using keys, select the item you have mis- registered. Press key. The selected item is voided. E-52...
Page 53
To use the cash register’s basic function Cancelling all items in a transaction Step Display Press key after items have been registered then press key. Select [YES] on the pop up display. 000011 CANCEL OPEARTION Please select :<CA/AMT TEND> :<C>...
To use the cash register’s basic function Daily sales reports At the end of the business day, you can print categorized and summarized results of the day. Reset report (Z) clears all the sales data whereas the data remains in memory by Read report (X).
Page 55
To use the cash register’s basic function Print out of daily sales report Date/time Machine No./consecutive No. 20−06−2018 17:00 Report title 0001 000231 Department report title/reset counter −−−−−−−−−−−−−−−−−−−−−−−− Report code DAILY Z Department count/amount −−−−−−−−−−−−−−−−−−−−−−−− Department total count/total amount DEPT 0001 Fixed total report title/reset counter 0001015...
Page 56
To use the cash register’s basic function 26 Taxable 1 amount 27 Tax 1 amount 28 Taxable 2 amount •2,369.69 29 Tax 2 amount •128.86 30 Grand total •2,172.96 31 Function key report title/reset counter •217.33 32 Report code −−−−−−−−−−−−−−−−−−−−−−−− 33 Function key count/amount •00000000125478.96 −−−−−−−−−−−−−−−−−−−−−−−−...
Page 57
Advanced programmings and registrations Advanced registrations......................E-59 Enabling clerk assignment ......................E-59 Registrations with clerk assignment ....................E-60 Attendance management .......................E-61 To print attendance status ......................E-62 Single item cash sales ........................E-63 Other operations ..........................E-65 Character settings .........................E-80 Using character keyboard......................E-80 Using ten key pad ...........................E-81 Setting characters ..........................E-83 Setting symbol characters ......................E-84 Advanced programmings .....................E-88...
Page 58
Advanced programmings and registrations Before you consider it as a problem ................. E-142 Error code table ..........................E-142 About HELP guidance ........................E-145 When “EJ FULL” sign appears on the display ................E-146 In case of power failure ........................ E-146 In case the register is locked up ....................
Advanced programmings and registrations Advanced registrations Enabling clerk assignment By assigning a clerk, clerk number or name will be printed on receipts. The fol- lowing operation enables the register to use the clerk assignment. Step Operation Turn the Mode switch to PGM position. The display shows programming top menu.
Advanced programmings and registrations Registrations with clerk assignment By signing a clerk on, the clerk name will be printed on receipts and sales re- ports. Step Operation Printout Enter the clerk number and press key. commercial message Perform registration operations. The clerk name is printed on 20−06−2018 11:58 0001...
Advanced programmings and registrations Attendance management Using <Clock-In/Out> allocated key, attending time and clock-out time of employ- ees can be printed. Please refer to E-119 “Key allocation”. Step Display Turn the Mode switch to REG position and press <Clock-In/ Out> allocated key. After then, enter the employee number and press key.
Advanced programmings and registrations To print attendance status The followings explain the procedures to print attendance status of an employee. Step Printout Turn the Mode switch to X or Z positions. Time/Attend > Using keys, select [Time/Attend] and press 0000029 key.
Advanced programmings and registrations Single item cash sales A department key or a PLU programmed as single item sale status finalizes the transaction as soon as it is registered. This feature can be used only in cash sales. To program single item sales status see page E-34. Sample operation 1: Simple single item sale Dept.
Page 64
Advanced programmings and registrations Sample operation 3: Single item sale with another item Dept. 03 •2.00 Item 1 Quantity Preset Normal Dept. 03 is a normal department while dept. 01 is Dept. 01 •1.00 programmed as unit price •1.00 and single item sale status.
Advanced programmings and registrations Other operations Transactions with coupons If <Coupon> function is allocated on a key, you can register items with coupons. To allocate <Coupon> function on a key, please see page E-119. Sample operation Dept. 01 •3.00 Item 1 Quantity Customer paid two •0.50 coupons for...
Page 66
Advanced programmings and registrations Transactions with premium If <Premium> function is allocated on a key, you can add premiums on items or on the subtotal. To al- locate <Premium> function on a key, please see page E-119. Sample operation Dept.
Page 67
Advanced programmings and registrations VAT breakdown printing You can force printing of VAT breakdown at the finalize stage, regardless of whether the cash register is programmed to print or skip printing of the VAT breakdown. Please note that you need to allocate <VAT> function to a key. See page E-119. Sample operation Dept.
Page 68
Advanced programmings and registrations Age verification This function prohibits to register items if the customer is under the preprogrammed age. Please note that you need to allocate <Age verification> function to a key. See page E-119. Sample operation Dept. 01 •1.00 Item 1 Quantity...
Page 69
Advanced programmings and registrations Check tracking system Check tracking system holds (temporarily finalize) a check and you can add orders later on. Held check is cleared when the guest check receipt is finalized and printed, when new/old check opera- tion is performed, or when the same check number is assigned.
Page 70
Advanced programmings and registrations Adding orders to a held check Sample operation Check number 1234 Dept. 01 •30.00 Item 1 Taking additional orders on the check Quantity number 1234. Dept. 02 •10.00 Item 2 Quantity Step Operation Printout 1234 Input the check number and press <Old check>...
Page 71
Advanced programmings and registrations Closing a held check Step Operation Printout 1234 Input the check number and press <Old check> key. <Old check> 150'F Enter tendered amount and CHECK No.1234 press key to close the •130.00 check. •130.00 CASH •150.00 •20.00 ...
Page 72
Advanced programmings and registrations About Flat PLU If <Flat PLU> keys are allocated on the keyboard, you can use them as the same function as department keys. Instead of using department keys !".., use flat PLU keys ()..and use key instead of <Dept.
Page 73
Advanced programmings and registrations About clerk interrupt function There are two types of clerk interrupt function, PROCEDURE 1 and PROCEDURE 2 illustrated below. In PROCEDURE 1, each clerk has a unique clerk interrupt buffer (memory), and the clerk interrupt func- tion gives each individual clerk the ability to perform an independent registration operations.
Page 74
Advanced programmings and registrations Condiment/preparation PLUs By programming, you can force the register to input condiment PLU or preparation PLU together with main PLU. For the programming, please see pages E-107 and E-108. Sample operation 1 Main PLU PLU0001 •10.00 PLU0011 •0.10...
Page 75
Advanced programmings and registrations Set menu When a set menu is registered, the register stores the sales data of the menu but also stores sales data (amount, quantity) of items in the set in respective PLU memory. Sample operation Set menu PLU0035 •5.00...
Page 76
Advanced programmings and registrations Registrations with <Arrangement> key By using allocated <Arrangement> key, the register performs programmed functions automatically. Sample operation 1 Arrangement 1 PLU0001 •8.00 (preset) Arrangement 1 is programmed as Item 1 Quantity selling one PLU0001 (•8.00 preset) and PLU0002 (•5.00 preset) and paid PLU0002 •5.00 (preset)
Page 77
Advanced programmings and registrations To add a certain amount By using allocated <Addition (plus)> key, you can add a certain amount on a transaction. Sample operation Dept. 01 •1.00 Item 1 Quantity •0.10 • Adding •0.10 to the item 1. Dept.
Page 78
Advanced programmings and registrations To transact in Euro By using key, the register allows you to register items in the local currency and transact in Euro or vice versa. To set the currency rate between Euro and local currency, please see page E-100. Sample Operation 1 Unit price •6.00...
Page 79
Advanced programmings and registrations Sample Operation 2 Unit price €12.00 Main currency: Euro Item Quantity Sub currency: Local Dept. A €12.00 item is sold and the customer Exchange rate •1.00 = €2.00 paid in local currency. Payment •10.00 Step Operation Printout 12'! Register the item in Euro.
Advanced programmings and registrations Character settings This chapter explains how you can program department or PLU descriptions, store messages, key de- scriptions, report title, total descriptions (such as gross total, net total etc.) and clerk names. There are two ways to program characters which are using character keyboard and using multi typing of ten key.
Advanced programmings and registrations Using ten key pad To set characters by using ten key, you need to press one of the ten key repeatedly until desired charac- ter appears on the display. Multi typing keyboard SPACE SIZE SUBTOTAL PQRS WXYZ CA/AMT...
Page 82
Advanced programmings and registrations 2 Double size letter key Assigns the next input character to be double sized. After setting a double sized character, press this key again for normal size. 3 Space key Sets a space. 4 Clear key Clears all the characters.
Advanced programmings and registrations Setting characters The following explanation shows how you can set a name in a PLU. You can also set names to departments, function keys ( ), and clerks by the same method. Sample Operation To set “MILK” to PLU0001 by using ten key pad. Step Display Turn the Mode switch to PGM position.
Advanced programmings and registrations Setting symbol characters You can change the symbols or titles of sales reports for example, printing “CASH IN DRW” on the sales reports instead of “CAID” for cash amount in drawer. Step Operation > > Turn the Mode switch to PGM position and select [System ▪▪▪▪▪...
Page 85
Advanced programmings and registrations Sales report symbols Memory No. Program code Contents Default character Memo for your settings Gross total GROSS Net total Cash in drawer CAID Charge in drawer CHID Check in drawer CKID Credit 1 in drawer CRID(1) Credit 2 in drawer CRID(2) Credit 3 in drawer...
Page 86
Advanced programmings and registrations Memory No. Program code Contents Default character Memo for your settings Tax total TAX TOTAL Non taxable amount NON TAX E-86...
Page 87
Advanced programmings and registrations Other symbols Numbers in ( ) are digits to be used. Memory No. Program code Contents Default character main currency symbol (2), @ (2), No.(2), split pricing (2), not used (4), sub currency symbol • @ N o / No.
Advanced programmings and registrations Advanced programmings This section explains how you can program detail settings of the register such as setting register’s spe- cific number, whether to reset consecutive number on the receipt after a Reset (Z) report or not, whether to print taxable amounts on receipts or not, etc.
Advanced programmings and registrations Programming detail settings To program the detail settings of the register, please follow the operations shown below. Step Operation > > Turn the Mode switch to PGM position and select [System ▪▪▪▪▪ Setting] then press key. [System Setting] is the last column on the programming top menu and is not shown on the first screen.
Page 90
Advanced programmings and registrations Set code 04 (Tax and rounding systems) Description Selection Program code Initial value Apply rounding for registration: No rounding = 0, IF1 = 1, IF2 = 2, Danish = 3, Norwegian = 4, Singaporean = 5, Finnish = 6, Austra- º...
Page 91
Advanced programmings and registrations Set code 05 (Receipt printing selections) Description Selection Program code Default value Print total line during finalization. Yes = 0 º No = 1 (a+b) D10 (a+b) D10 24- hour system (0) or 12 -hour system (2) b Select 0 or 2 Buffered receipt print (enables key operations during printing) No = 0...
Page 92
Advanced programmings and registrations Set code 06 (Calculation and operation methods) Description Selection Program code Default value Succeeds the taxable status and commission status of previ- Yes = 0 ous item when +/ - operation is performed. No = 1 º...
Page 93
Advanced programmings and registrations Set code 08 (Fixed total print control) Description Selection Program code Default value Print gross sales total (GROSS) on fixed total report. Yes = 0 No = 1 Print net sales total (NET) on fixed total report. Yes = 0 º...
Page 94
Advanced programmings and registrations Example: • On the fixed total report, not printing gross sales total (a = 1), not printing net sales total (b = 2), not printing cash in drawer. (c = 4): D10 = 7 (1 + 2 +4 ). •...
Page 95
Advanced programmings and registrations Set code 09 (Fixed total print control 2) Description Selection Program code Default value Print taxable amount 1 total on fixed total report. (TA1) Yes = 0 No = 1 ¢ (a+b) D10 Print tax 1 total on fixed total report. (TX1) Yes = 0 No = 2 Print taxable amount 2 total on fixed total report.
Page 96
Advanced programmings and registrations Set code 10 (Print control of taxable amount) Description Selection Program code Default value Print taxable amount 1 on receipt/journal. Yes = 0 No = 1 Print taxable amount 2 on receipt/journal. Yes = 0 º No = 2 (a+b+c) D10 Print taxable amount 3 on receipt/journal.
Page 97
Advanced programmings and registrations Set code 15 (Printing methods of sales reports) Description Selection Program code Default value Department zero skip (Departments of sales amount zero are Yes = 0 not printed on sales reports.) No = 1 º (a+b) D10 (a+b) D10 Clerk zero skip (Zero amounted clerks are not printed on sales Yes = 0...
Page 98
Advanced programmings and registrations Set code 17 (Date/time printing on journals/receipts) Description Selection Program code Default value Print date on journal. Yes = 0 No = 2 º (a+b) D4 (a+b) D4 Print consecutive number on receipt/journal. Yes = 0 No = 4 Print time on receipt.
Page 99
Advanced programmings and registrations Set code 21 (Printing methods of messages) Description Selection Program code Default value Print graphic type logo. No = 0 ™ (If “No” is selected, character logo will be printed.) Yes = 2 Print commercial message on guest receipts. No = 0 Yes = 1 º...
Page 100
Advanced programmings and registrations Set code 27 (Clerk operation selections) Description Selection Program code Default value Allow clerk interruption. No = 0 º Yes = 1 Allow clerk functions. No = 0 º Yes = 4 Must be “00000000” º º...
Page 101
Advanced programmings and registrations Set code 29 (Euro 2) Description Selection Program code Default value ADD mode of sub currency: ™ 0 to 3 0. = 0, 0.0 = 1, 0.00 = 2, 0.000 = 3 Apply rounding for sub currency. * º...
Page 102
Advanced programmings and registrations Set code 30 (Thermal printer control) Description Selection Program code Default value Select POP image: Image1 = 1 Effective when D5 is 1; always print same image. Image2 = 2 º Image3 = 3 Image4 = 4 Image5 = 5 Print condition of POP message.
Advanced programmings and registrations Programming functions of departments and PLUs in a lump There are two methods to set functions of departments or PLUs which are programming at once and programming individual functions. Programming department and flat PLU functions in a lump This method programs function of a department at one time.
Page 104
Advanced programmings and registrations Department and PLU lump set code Description Selection Program code Default value Age limitation ºº 00 to 99 00: No limitation D14 D13 D14 D13 Single item sales: º 0 or 3 Normal item = 0, Single item = 3 Must be “0”...
Advanced programmings and registrations Programming PLU functions in a lump This method programs functions of a PLU at one time. Step Operation > > Turn the Mode switch to PGM position and select [System ▪▪▪▪▪ Setting] then press key. Enter and press key to set the register in the programming mode.
Advanced programmings and registrations Programming functions of departments and PLUs individually Programming functions of departments individually This part explains programming methods of each function of departments indi- vidually. Step Operation > > Turn the Mode switch to PGM position and select [System ▪▪▪▪▪...
Page 107
Advanced programmings and registrations Set code table Set code Description Selection Program code Normal item /condiment item /preparation item 0,1 or 2 Normal item = 0, Condiment item = 1, Preparation item = 2 D2 must be 0 º Taxable status 1 No = 0 Yes = 1 For Singapore...
Advanced programmings and registrations Programming functions of PLUs individually This part explains programming methods of each function of PLUs individually. Step Operation > > Turn the Mode switch to PGM position and select [System ▪▪▪▪▪ Setting] then press key. Enter and press key to set the register in the programming mode.
Advanced programmings and registrations Programming functions of transaction keys This section explains how you can program functions in each transaction keys such as F, keys. For example, programming key to force entry of tendered amount. Step Operation > > Turn the Mode switch to PGM position and select [System ▪▪▪▪▪...
Page 110
Advanced programmings and registrations Program code tables Default value of all the program codes are “0”. Program code for F, <Charge> and keys. Description Selection Program code Restrict to 00/50 on last two digits for amount tendered (only for No = 0 in Danish rounding) Yes = 4 Must be “00”.
Page 111
Advanced programmings and registrations Program code for and ] keys Description Selection Program code Maximum amount. Maximum value (0 ~ 9) e.g.) •100.00; D4 = 1, D3 = 4. D4 D3 Number of zeros (0 ~ 9) Must be “00” ºº...
Page 112
Advanced programmings and registrations Program code for Description Selection Program code D8 must be 0 º Taxable status 1 No = 0 Yes = 1 For Singapore Taxable status 2 No = 0 Yes = 2 (a+b+c) D7 Taxable status 3 No = 0 Taxable Yes = 4...
Page 113
Advanced programmings and registrations Program code for <Currency exchange> key. Description Selection Program code Define foreign currency symbol (0, 1, 2, 3, or 4). See “Setting symbol 0 to 4 characters” on page E-87. Setting “0” defines the local currency. Define foreign currency totalizer number.
Page 114
Advanced programmings and registrations Program code for <Credit> key. Description Selection Program code Prohibit partial payment. No = 0 Yes = 1 Prohibit tendered amount entry No = 0 Yes = 2 (a+b+c) D7 Force to enter tendered amount. No = 0 Yes = 4 Print breakdown of VAT.
Advanced programmings and registrations Programming further clerk functions This section explains how you can set further programming for clerks such as setting clerks’ secret number, setting the register in training mode or setting com- mission rates given to clerks. In the training mode, the register operates normally but the results will not be stored in the memory.
Page 116
Advanced programmings and registrations Other clerk settings Step Operation > > Turn the Mode switch to PGM position and select [System ▪▪▪▪▪ Setting] then press key. Enter and press key to set the register in the programming mode. 1007o Enter 2 -digit clerk number followed by 07.
Page 117
Advanced programmings and registrations Programming set menu This program sets the menu number and sub items’ (included in the menu) PLU number. You can set up to 15 items in a set menu. Step Operation > > Turn the Mode switch to PGM position and select [System ▪▪▪▪▪...
Advanced programmings and registrations Programming auto operation of <Arrangement> By using allocated <Arrangement> key, programmed operations are performed automatically just by pressing <Arrangement> key. The following explains to set the automatic operations. Step Operation > > Turn the Mode switch to PGM position and select [System ▪▪▪▪▪...
Page 119
Advanced programmings and registrations Key allocation This section explains how you can allocate various functions on the keyboard. Before you allocate functions on the keyboard, please execute daily and periodic reset (Z) report. Allocatable keys FEED SUBTOTAL Step Operation >...
Page 120
Advanced programmings and registrations Function Code Function Code Function Code Cash/amount tendered Non-add Multiplication Charge Non-add/no sale Multiplication / For Check tendered No sale New check Credit Customer number Old check New balance Arrangement New/old check Text recall Currency exchange Add check Age verification Received on account...
Advanced programmings and registrations Printing programmed data After programs have been set, you can print the programmed data. To print programmed unit price or percentage (other than PLU) Step Turn the Mode switch to PGM position and select [System Setting] then press key.
Advanced programmings and registrations To print programmed characters (except PLUs) Step Turn the Mode switch to PGM position and select [System Setting] then press key. Enter and press key. Press key again. The printer starts to print preset data. Printout 1: Program read symbol 2: Fix total character P02 ....
Advanced programmings and registrations To print general programming (except PLUs) Step Turn the Mode switch to PGM position and select [System Setting] then press key. Enter and press key. Press key again. The printer starts to print preset data. Printout 1: Program read symbol 2: Transaction key program P03 ....
Advanced programmings and registrations To print preset characters of PLU Step Printout Turn the Mode switch to PGM position and select [System Setting] then press key. P02 ....Enter and press key to set the register in the programming mode. #0001 −...
Advanced programmings and registrations Printing various sales reports You can print categorized sales reports such as PLU sales report, item group sales report, hourly sales report etc. • Please do not perform the reset (Z) report during the business hour as it clears stored sales data from the memory.
Page 127
Advanced programmings and registrations PLU sales report Read symbol/report title Report code PLU name/Quantity 0000014 Sales ratio/PLU amount PLU code PLU0001 Total Quantity 0.53% •17.00 Total amount #0001 PLU0100 4.03% •69.00 #0100 −−−−−−−−−−−−−−−−−−−−−−−− 188.61 •516.10 Item group sales report Read symbol/report title Report code GROUP...
Page 128
Advanced programmings and registrations Monthly sales report Read symbol/report title Report code MONTHLY Date of month 0000020 Gross symbol/Quantity Gross sales amount 1..GROSS 1236.76 Net symbol/No. of customers •12,202.57 Net sales amount Total symbol •12,202.57 Gross symbol/Quantity 31..Gross sales amount GROSS 2132...
Page 129
Advanced programmings and registrations Open check report Report header/title Report code OPEN CHECK Mode symbol/date/time 0001025 Clerk descriptor/Mc- No./consecutive No. Table No./No. of customer 06−20−2018 11:58 0001 000004 Check No. TABLE No.123456 Subtotal amount CHECK No.123 Print “BUSY”, if the check is currently opened. •250.00 No.
Advanced programmings and registrations To print individual department, PLU, and Flat PLU Instead of printing sales reports in a lump, you can obtain reports of specific departments, PLUs, or Flat PLUs. Step Printout Turn the Mode switch to X position. INDIVIDUAL Just press department keys or enter PLU numbers.
Advanced programmings and registrations Periodic sales report Apart from daily report, you can obtain periodic sales report. The register prints total sales data from the last periodic report. Namely, if you do this operation monthly, you can obtain monthly sales reports. The cash register allows you to obtain two kinds of periodic reports so that not only monthly reports, you can also get weekly reports.
Page 132
Advanced programmings and registrations Report title Department report title/reset counter −−−−−−−−−−−−−−−−−−−−−−−− Report code PERIODIC 1Z −−−−−−−−−−−−−−−−−−−−−−−− Department Name/No. of items DEPT 0001 Sales ratio/amount 0001115 Total No. of items Total amount DEPT001 Fixed total report title/reset counter 8.13% •257.53 DEPT002 Report code 10 Gross total •1,362.26...
Page 133
Advanced programmings and registrations Function key report title/reset counter Report code −−−−−−−−−−−−−−−−−−−−−−−− Function key count/amount TRANS 0001 0001112 Clerk report title/reset counter CASH Report code •1,638.04 Clerk name CHARGE Gross total •1,174.85 Net total Clerk name •810.00 •5.00 CORR •39.55 −−−−−−−−−−−−−−−−−−−−−−−−...
Advanced programmings and registrations Bluetooth setting This setting connects the register and a smartphone by means of Bluetooth. Top menu Sub menu What is to be set [Bluetooth] System Setting OFF To stop sending X or Z data to a smart- phone, set “X data →...
Page 135
Pass key differs depending on each cash register. 123456 Cancel <SUB TOTAL> Now your cash register and your smartphone are paired by Bluetooth connection. You can perform detail settings or data exchange using Bluetooth connection. Please refer to the website http://web.casio.com/ecr/app/. E-135...
Advanced programmings and registrations Using an SD card Cautions when using optional SD memory card This cash register accepts only SD or SDHC memory cards. • The cash register supports SD cards conforming to SD standard. Capacity of the cards must be less than 2GB for SD card, between 2GB and 32GB for SDHC card.
Advanced programmings and registrations To format an SD card When you use unformatted new SD card, you must format the SD card first. It may take time to access to an SD card immediately after it is formatted. All the data stored in the SD card will be cleared if you execute formatting.
Advanced programmings and registrations To store program data in an SD card The following operation explains how you can back up all the program data in an SD card. Step Display Insert an SD card into the SD card slot. Turn the Mode switch to PGM position and select [SD card].
Advanced programmings and registrations Restoring backup data (automatically backed up setting data) from built in flash memory Other than in an SD card, setting data (except sales data) may be backed up in the built in flash memory as well as in an SD card (printer prints “Data Backup Normal End”). If AC power cord is plugged out while battery power is low, all the setting data will be cleared and the cash register needs to be initialized.
Advanced programmings and registrations Handling of the cash drawer To lock and unlock the cash drawer Turning the drawer key clockwise locks the drawer and turning counterclockwise unlocks the drawer. Unlock Lock To pull out the cash drawer Remove the bill coin tray. Lifting the front part of the drawer, pull it out.
Advanced programmings and registrations To remove coin divider (certain models) For the models with a hook on lower part of coin divider, you can move the coin partition. Pushing down the hook, lift up the coin partition. To set the partition, insert it in the groove on the coin case and push it until it is hooked.
Advanced programmings and registrations Before you consider it as a problem Error code table Error code Message Meaning Action E001 Wrong mode Mode switch position changed Return the mode switch to its before finalization. original setting and finalize the operation. E003 Wrong operator The signed on clerk differs from the...
Page 143
Advanced programmings and registrations Error code Message Meaning Action E040 Issue guest receipt Attempt to register a new transac- Issue a guest receipt. tion without issuing a guest receipt. E046 REG buffer full Registration buffer full. Finalize the transaction. E049 CHECK memory full Check tracking index memory full.
Page 144
Advanced programmings and registrations Error code Message Meaning Action E204 Check the write protect Write protect switch of the SD card Turn the write protect switch off. switch is on. E205 File already exist. Cannot write, because designated Check the operation and retry. file has already been in the SD.
Advanced programmings and registrations About HELP guidance In any Mode switch position, pressing key prints a guide menu shown below. ENTER NUMBER THEN PRESS <HELP> KEY. 01:HOW TO REPLACE PAPER ROLL? 02:WHEN AN ERROR OCCURS 03:IN THE CASE OF POWER FAILURE 04:ABOUT THE LOW - BATTERY INDICATER Enter the guidance number and press...
Advanced programmings and registrations When “EJ FULL” sign appears on the display When the register shows this sign, issue electronic journal read report (if necessary) and reset the memory immediately. In case of power failure If the power supply to the cash register is cut by a power failure or any other reason, simply wait for power to be restored.
Page 147
Advanced programmings and registrations About the low battery indicator If this indicator appears when you switch the cash register on, it can mean one of three things: • No memory backup batteries are loaded in the cash regis- ter. • The power of the batteries loaded in the unit is below a certain level.
Need help?
Do you have a question about the SR-C550 and is the answer not in the manual?
Questions and answers