Samsung SUR40 User Manual
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Samsung SUR40 User Manual

Samsung SUR40 User Manual

Monitor for microsoft surface
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Samsung SUR40 for Microsoft
Surface
®
®

User Manual

The color and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
BN46-00030A-04

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Summary of Contents for Samsung SUR40

  • Page 1: User Manual

    Samsung SUR40 for Microsoft Surface ® ® User Manual The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. BN46-00030A-04...

  • Page 2: Copyright

    © 2011 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. The SAMSUNG and SyncMaster logos are registered trademarks of Samsung Electronics.

  • Page 3: Table Of Contents

    Checking the Contents Removing the Packaging Checking the Components Parts Side View Rear View Tidy-up the Wires Samsung SUR40 for Microsoft® Surface® Venue Readiness Guide Introduction Technical specifications Unit placement Location optimization Preparing for delivery Checklist: Before your unit arrives...
  • Page 4 Chapter. 6 TROUBLESHOOTING GUIDE Requirements Before Contacting Samsung Customer Service Center Check the following. Chapter. 7 SPECIFICATIONS General Power Consumption Screen Water Ingress Conditions Dimensions Chapter. 8 APPENDIX Contact SAMSUNG WORLDWIDE Correct Disposal Responsibility for the Pay Service (Cost to Customers)

  • Page 5: Safety Precautions

    Safety Precautions Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL. Symbols Warning A serious or fatal injury may result if instructions are not followed. Personal injury or damage to properties may result if instructions are not Caution followed.

  • Page 6: Installation And Safety

    Do not disconnect the power cable while the product is being used. - The product may become damaged by an electric shock. Only use the power cable provided with your product by Samsung. Do not use the power cord with other products.

  • Page 7: Operation And Safety

    SAMSUNG affect its performance. - Be sure to consult Samsung Customer Service Center if you want to install the product at such a place. Operation and Safety The following images are for reference only. Real-life situations may differ from what is shown in the images.
  • Page 8 If the product is dropped or the outer case is damaged, turn off the power switch and disconnect the power cable. Then contact Samsung Customer Service Center. - Continued use can result in a fire or electric shock. Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.

  • Page 9: Cleaning

    Ensure at least two persons help when moving the product as a safety precaution. - The product is heavy and may cause personal injury. Caution Disconnect the power cable from the power socket if you do not plan on using the product for an extended period of time (vacation, etc.). - Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.

  • Page 10: Preparation

    Chapter. 2 Preparation Checking the Contents Removing the Packaging NOTE The appearance of actual components may differ from the images shown. 1. Remove the black locking device at the bottom of the box. 2. Using the grooves in the box, lift and remove the top of the box. 3.

  • Page 11: Checking The Components

    Preparation Checking the Components NOTE • Contact the vendor where you purchased the product if any components are missing. • The appearance of the components and items sold separately may differ from the image shown. Components NOTE Components may vary depending on the country. Quick setup guide Warranty card User manual and...

  • Page 12: Rear View

    Preparation Rear View NOTE The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. AUDIO OUT DIGITAL HDMI IN - AUDIO - AUDIO OUT (OPTICAL) PORTS FUNCTIONS [POWER IN] Connect to the power cable.

  • Page 13: Samsung Sur40 For Microsoft® Surface® Venue Readiness Guide

    Samsung and Microsoft Surface websites. Technical specifications Make sure that you have the right people and enough space to move a SUR40 unit around your venue (for example, from a moving truck or loading dock through hallways, doorways, and elevators to its final location).

  • Page 14: Unit Placement

    8.38 inches Unit placement As you prepare your venue for a SUR40 unit, you should choose an indoor area that provides the best experience for people and enables the unit to operate safely and reliably. The area should meet the following qualifications: •...
  • Page 15 Lighting considerations You should set up the proper type and level of lighting around the unit because lighting can affect how well the unit can detect input and how well people can see images on the SUR40 screen. NOTE Evaluate and plan the environment lighting for your Samsung SUR40 for Microsoft Surface deployment.
  • Page 16 Preparation 2. Ensure the SUR40 display does not have a direct line of sight to exterior windows. Sunlight can be several thousand times brighter than indoor lighting and can easily overpower a room, making electronic displays difficult to read. The Sun’s position and intensity changes throughout the year, day, and often minute to minute –...
  • Page 17 1. Always take the light readings from the same position, angle, and height as where the SUR40 will be placed. Light readings can vary greatly based on where the measurement is taken. A slight change in position can sometimes produce very different results.
  • Page 18 SUR40 includes a power cord, but it does not include any other connection cables. Electrical power SUR40 includes an AC power cord that is 300 cm / 118.1 in. Choose a location for your unit that is close enough for this cord to plug in to an electrical outlet.

  • Page 19: Location Optimization

    (such as different levels of complexity in the environment or different decor styles) can help draw attention to the device. Publicity is a common reason for people to want to interact with a SUR40 for the first time. Consider adding descriptive signs to help attract first-time users.

  • Page 20: Preparing For Delivery

    Also, make sure that the SUR40 is near people traffic without impeding the people. If a unit is placed far away from where people typically walk, they are less likely to notice the device and less likely to approach it.

  • Page 21: Checklist: Before Your Unit Arrives

    Software License Agreement. Locations • Choose a final destination for the SUR40 that can support the device and that provides enough room for people to interact with device from all sides. • Finish any optimizations to the area around the SUR40 (such as staging or seating).

  • Page 22: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

  • Page 23: Connecting And Using Asource Device

    Chapter. 3 Connecting and Using a Source Device Checklist before Connecting to Source Devices Check the following before you connect this product with other devices. The product can connect to a camcorder, audio player, set-top box, DVD player, etc. (Note that the optimal performance can be achieved when the resolution of the source device is Full HD 1080p.) Pre-connection Checkpoints - Check the available ports on the back of the source device.

  • Page 24: Before Using The Product

    Connecting and Using a Source Device Before using the product Connecting the Power POWER S/W POWER IN 1. Connect the power cable to the product and power outlet. Next, turn on the power switch. Connecting USB Devices 1. Connect a USB device (keyboard, mouse, etc.) to a [USB NOTE USB 2.0 devices are supported.

  • Page 25: Connecting To An External Display

    Connecting and Using a Source Device Connecting to an External Display Connection Using an HDMI-HDMI Cable HDMI OUT HDMI IN 1. Connect the HDMI cable to [HDMI OUT] on the product and HDMI IN on the external display. 2. Connect the power cable to the product, and turn on the power switch. Next, power on the external display.

  • Page 26: Connecting To A Source Device

    Connecting and Using a Source Device Connecting to a Source Device Choose an appropriate connection method to connect to the source device. Connection Using an HDMI-HDMI Cable HDMI IN HDMI OUT 1. Connect the HDMI cable to [HDMI IN] on the product and HDMI OUT on the source device.
  • Page 27 Connecting and Using a Source Device Connecting to Headphones or a Microphone 1. Connect the headphones and microphone to [ ] and [ SD (HC) Card Slot Connection 1. Insert the memory card into [ ] on the product. NOTE The maximum external memory capacity may vary depending on the memory card.

  • Page 28: Using The Product

    Chapter. 4 Using the Product About the Product The Samsung SUR40 for Microsoft ® Surface ® includes the Windows 7 operating system, Surface 2.0 with PixelSense™ technology, and the Bing™ for Microsoft Other applications and custom solutions come from the many, worldwide Surface development partners.

  • Page 29: Configuring The System

    Using the product Closing an Application Touch and drag an Access Point in the corner diagonally towards the center of the screen. The display will return to the screen showing the applications available. Exiting the Surface Mode NOTE To close the product, you must close Surface mode to return to Windows mode. Exiting the mode using the OSD menu 1.

  • Page 30: Selecting The System Language

    Using the product Selecting the system language Ensure you set the language for Windows properly when using the product for the first time after purchase. NOTE The Windows language cannot be changed after initial settings are configured. Surface language can be changed in the Surface Configuration Editor. 1.

  • Page 31: Using Bing™ For Microsoft ® Surface

    Using the product Using Bing™ for Microsoft Surface ® You can use the Bing™ for Microsoft ® Surface ® application to search for images and maps with local category information (where available). As an administrator, you can modify some of the settings of the application using the Bing Configuration To open the application, on the Start...
  • Page 32 Using the product Location Categories You can use the configuration tool to modify the categories shown in the section. You can also use the configuration tool to remove, edit, and add new categories. To add a new category, click Add a new category.

  • Page 33: Re-Installing Windows 7

    Using the product Re-installing Windows 7 If the need arises, you can reinstall the Windows 7 operating system using the restore function. NOTE Ensure you back up important data to a memory device (USB memory or external hard drive) before initializing Windows 7. 1.

  • Page 34: Using The On Screen Display (Osd) Menu

    Using the product Using the On Screen Display (OSD) Menu NOTE The OSD menu of this product can only be controlled by touch input. 1. Press the button on the product. 2. Select a language and menu. Configuring the OSD Menu Settings English Brightness Français...

  • Page 35: Using The Calibration Tool

    To run calibration 1. Preparing Samsung SUR40 for calibration: - To ensure optimal calibration, allow Samsung SUR40 to be powered on for at least one hour, allowing the device to warm to normal operating temperatures. - Clean the screen of the device. Follow the user manual for cleaning instructions. (p.09) - Be sure to have the calibration board ready that you receive when You purchase SUR40.

  • Page 36: Troubleshooting Guide

    Chapter. 6 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Check the following. Screen issue TROUBLESHOOTING GUIDE The Power LED is turned Make sure that the power cord is connected.
  • Page 37 Troubleshooting Guide Touch input issues TROUBLESHOOTING GUIDE Touch input is not Adjust the light intensity to be as dark as possible in the area working properly. where you are using the product. In Windows mode, use the Environmental Lighting Optimizer (ELO) tool to see if lighting is affecting product performance.

  • Page 38: Specifications

    Chapter. 7 Specifications General Model Name SUR40 Size 40 inches (101 cm) Panel Display area 885.6 mm (H) x 498.15 mm (V) Horizontal: VESA timing is not supported Synchronization HDMI Input Vertical: VESA timing is not supported Display Color 16.7 M...

  • Page 39: Power Consumption

    Directive 1999/5/EC. The official Declaration of Conformity may be found at http://www. samsung.com, go to Support > Search Product Support and enter the model name. In France, this equipment may only be used indoors.

  • Page 40: Dimensions

    Specifications Dimensions 1095.0 mm 887.7 mm 500.2 mm 707.4 mm NOTE All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your product. Not responsible for typographical or printed errors. 103.0 mm...

  • Page 41: Appendix

    Chapter. 8 Appendix Contact SAMSUNG WORLDWIDE NOTE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Center. NORTH AMERICA 1-800-SAMSUNG (726-7864) http://www.samsung.com U.S.A 1-866-SAM4BIZ (726-4249) 1-800-313-8513 http://www.samsung.com/ca CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com/ca_fr (French)
  • Page 42 07001 33 11 http://www.samsung.com CROATIA 062 SAMSUNG (062 726 7864) http://www.samsung.com 800-SAMSUNG(800-726786) http://www.samsung.com CZECH Samsung Electronics Czech and Slovak, s.r.o., Oasis Florenc, Sokolovská 394/17, 180 00, Praha 8 DENMARK 70 70 19 70 http://www.samsung.com FINLAND 030 - 6227 515 http://www.samsung.com...
  • Page 43 BELARUS 810-800-500-55-500 http://www.samsung.com MOLDOVA 00-800-500-55-500 http://www.samsung.com ASIA PACIFIC AUSTRALIA 1300 362 603 http://www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com CHINA 400-810-5858 http://www.samsung.com http://www.samsung.com/hk HONG KONG (852) 3698 - 4698 http://www.samsung.com/hk_en/ 1800 1100 11 3030 8282 INDIA http://www.samsung.com...

  • Page 44: Correct Disposal

    Appendix MIDDLE EAST IRAN 021-8255 http://www.samsung.com OMAN 800-SAMSUNG (726-7864) http://www.samsung.com KUWAIT 183-2255 http://www.samsung.com BAHRAIN 8000-4726 http://www.samsung.com EGYPT 08000-726786 http://www.samsung.com JORDAN 800-22273 http://www.samsung.com MOROCCO 080 100 2255 http://www.samsung.com SAUDI ARABIA 9200-21230 http://www.samsung.com U.A.E 800-SAMSUNG (726-7864) http://www.samsung.com AFRICA CAMEROON 7095- 0077 http://www.samsung.com COTE D’LVOIRE...

  • Page 45: Responsibility For The Pay Service (Cost To Customers)

    If a product damage is caused by; - external impact or drop. - use of supplies or separatly sold product unspecified by Samsung. - repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

  • Page 46: Optimum Picture Quality And Afterimage Burn-In Prevention

    Appendix Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture Quality - To enjoy the optimum picture quality, go to the Control Panel in Windows Mode and adjust the resolution and refresh rate as shown below. The picture quality of TFT-LCDs may degrade if the optimum resolution is not selected.
  • Page 47 Appendix - Powering Off, Screen Saver and Power Saving Mode Ensure the product is powered off for 16 hours after it is used for 8 hours. Set the product to power off according to the power supply specifications in the display properties of the product.
  • Page 48 Index Afterimage Brightness Components Creating a Windows user account Items sold separately Input source Memory card On Screen Display Menu Rear View Re-installing Windows 7 Reset (menu properties) Screen resolution Size Sound Surface Mode Troubleshooting Touch Volume...

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