Samsung RF28K9380SR User Manual
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Samsung RF28K9380SR User Manual

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Refrigerator
User manual
Free Standing Appliance
Untitled-8 1
2016-09-29
7:54:18

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Summary of Contents for Samsung RF28K9380SR

  • Page 1 Refrigerator User manual Free Standing Appliance Untitled-8 1 2016-09-29 7:54:18...

  • Page 2: Table Of Contents

    This appliance is intended to be used in household and similar applications such as Instructions about the WEEE Installation Refrigerator at a glance Door removal for entrance Step-by-step installation Operations Feature panel Samsung Smart Home Special features Maintenance Handle and care Cleaning Replacement Troubleshooting General...

  • Page 3: Safety Information

    Safety information • Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. • This appliance is not intended for use by persons (including children) with reduced...

  • Page 4: Important Safety Symbols And Precautions

    Safety information Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death. CAUTION Hazards or unsafe practices that may result in severe personal injury and/or property damage.

  • Page 5: Critical Installation Warnings

    Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
  • Page 6 - Deteriorated insulation of electrical parts may cause an electric shock or fire. • If any dust or water is in the refrigerator, pull out power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire.

  • Page 7: Installation Cautions

    Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. - Keep the ventilation space in the appliance enclosure or mounting structure clear of obstructions. • Allow the appliance to stand for 2 hours before loading foods after installation and turning on.
  • Page 8 • If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung Electronics service center. • If any dust or water is in Refrigerator, pull out power plug and contact your Samsung Electronics service center. - Otherwise there is a risk of fire.
  • Page 9 • If the interior or exterior LED lamp has gone out, contact your nearest service center. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center. - Failing to do so may result in an electric or fire hazards.

  • Page 10: Usage Cautions

    - Otherwise, there is a risk of electric shock. • If you experience difficulty changing a non-LED light, contact a Samsung service center. • If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.
  • Page 11 • Service Warranty and Modification. - Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications. • Do not block the air vents inside the refrigerator.

  • Page 12: Cleaning Cautions

    Safety information Cleaning cautions CAUTION • Do not spray water directly on the inside or outside the refrigerator. - There is a risk of fire or electric shock. • Do not use a hair dryer to dry the inside of the refrigerator. •...

  • Page 13: Additional Tips For Proper Usage

    • Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure. Please contact your local authorities in regard to the environmentally safe disposal of this product. • Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.

  • Page 14: Saving Energy Tips

    Safety information Saving Energy Tips • Install the appliance in a cool, dry room with adequate ventilation. Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (a radiator, for example). •...

  • Page 15: Instructions About The Weee

    Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.

  • Page 16: Installation

    Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual. • Any servicing must be performed by a qualified technician. •...
  • Page 17 • When the door opens, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. • If the internal or external LED lamp is out of order, contact a local Samsung service center. English 17...

  • Page 18: Door Removal For Entrance

    Installation Door removal for entrance If the refrigerator cannot pass through the entrance due to its size, follow these instructions: Tools required (not provided) Philips screwdriver Flat-heat screwdriver Socket spanner (10 mm) Pliers Allen spanner (4 mm) Allen spanner (5 mm) Detach the fridge doors 1.
  • Page 19 2. Disconnect the two connectors on the left door. The position of the connectors differs with the model. CAUTION • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury.
  • Page 20 Installation 6. Open the door by 90 degrees. While holding the door, remove the top hinge. 7. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury. 8.
  • Page 21 2. Then, disconnect the connectors. 3. Locate the hinge shaft. While holding the door with one hand, use a flat-head screwdriver or wrench to press down the shaft. Make sure to hold the door to prevent the door from falling. 4.
  • Page 22 Installation Reattach the freezer doors CAUTION • Before reattaching the doors, make sure all the electrical connectors are properly connected. • The freezer door must be reattached before the fridge door. • Be careful not to damage or step on the wires during this process. 1.
  • Page 23 4. Attach the levelling foot cover using a Philips screwdriver. Use caution not to damage or step on the connectors. 5. Repeat the above steps for the other door. Reattach the fridge doors 1. While holding the door open by more than 90 degrees, reinsert it into the middle hinge.
  • Page 24 Installation 4. Draw back the clamp as shown. 5. Connect the wire connectors. CAUTION • Make sure the wire connectors are connected properly. Otherwise, the display does not operate. 6. Connect the water tube. CAUTION • To prevent water leaks, make sure the red clips tighten the coupler properly.

  • Page 25: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a site Site requirements: • Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • Adequate room for opening and closing the door • Away from a heat source •...
  • Page 26 Installation Clearance See the pictures and table below for space requirements for installation. Depth “A” Width “B” Height “C” 1797 Overall Height “D” 1825 (unit: mm) 01 50 mm 02 125° 03 1515 mm 04 303 mm 05 305 mm 06 908 mm 07 748 mm 08 70 mm...
  • Page 27 CAUTION • The Samsung Smart Home Dongle comes in two types: one that is dedicated to Samsung smart TVs, and the other one that is dedicated to Samsung home appliances. • You must purchase the Samsung Smart Home Dongle dedicated to home appliances.
  • Page 28 Installation STEP 3 Flooring • The surface to install the refrigerator must support a fully loaded refrigerator. • To protect the floor, put a large piece of cardboard on each leg of the refrigerator. • Once the refrigerator is in its final position, do not move it unless necessary to protect the floor.
  • Page 29 STEP 5 Adjust the door height as well as the door gap Snap ring The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm). To adjust the height of a door 1.
  • Page 30 • Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
  • Page 31 CAUTION The waterline must be repaired by a qualified professional. If you encounter a water leak, contact a local Samsung service centre or the installer of the waterline. STEP 7 Initial settings By completing the following steps, the refrigerator should be fully functioning.

  • Page 32: Operations

    Operations Feature panel 01 Freezer / Power Freeze 02 Fridge / Power Cool 03 Cool Select+ 04 Door Alarm / °C  °F 05 Control Lock 06 Lighting 08 Crushed Ice / Ice Maker 07 Cubed Ice / Filter Reset 09 Network connection English Untitled-8 32...
  • Page 33 01 Freezer / Power Freeze (3 sec) The Freezer button can be used to set the freezer temperature, or to Freezer activate Power Freeze. Available temperatures are between -15 °C and -23 °C. Power Freeze speeds up the freezing process at maximum fan speed. The freezer keeps running at full speed for several hours and then returns to the previous temperature.
  • Page 34 Operations 03 Cool Select+ With the Cool Select function, you can arrange food items in the Cool Select Room in an organized manner, which is located on the bottom right of the refrigerator. Press and hold Cool Select+ for 3 seconds, and then press to cycle through the modes. When a desired mode is selected, release the button.
  • Page 35 To deactivate, press and hold again for 3 seconds. The controls will be enabled as normal. When connecting the refrigerator to Samsung Smart Home App or Samsung smart devices such as Samsung Smart TVs, follow the app's Device or device's onscreen instructions and press and hold Control Lock for authentication 5 seconds.
  • Page 36 Operations 07 Cubed Ice / Filter Reset (3 sec) You can select an ice type. Cubed Ice Press Cubed Ice to dispense cubed ice. The corresponding indicator turns on. After about 6 months (approximately 1200 L) of using the original water filter, the Filter indicator blinks red to remind you that the filter needs to be replaced.

  • Page 37: Samsung Smart Home

    Electronics to your smart device. NOTE • The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 7.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series). • For improved performance, the Samsung Smart Home app is subject to change without notice, or discontinued support according to the manufacturer’s policy.
  • Page 38 Operations 2. Run the Samsung Smart Home app and log in with your Samsung account. iPhone users are required to provide the login information each time they access the app. 3. Access Devices > the + icon, and then tap Refrigerator.
  • Page 39 Key features Register Samsung smart home appliances to the Samsung Smart Home server for remote access. Menu overview • Tap Refrigerator to open the settings page of the refrigerator. • Swipe to move to the next page. You can control your Samsung smart home appliances remotely, Chat control or check the operating status.
  • Page 40 Operations Refrigerator settings A : Disabled (black) B : Enabled (blue) 01 Displays the currently set fridge temperature. Fridge 02 You can turn on or off Power Cool, and check the current settings. 03 Displays the currently set freezer temperature. 04 You can turn on or off Power Freeze, and check the current Freezer settings.
  • Page 41 07 On the Settings screen, you can monitor the energy usage status of your refrigerator in a preferred format. Supported Settings formats are daily, weekly, or monthly cumulative energy consumption reports covering a max of the last 180 days. 08 Displays the product information including the current version, tutorial, Self Check, and Help Desk.

  • Page 42: Special Features

    Operations Special features The refrigerator has features convenient for you. Water dispenser With the water dispenser, you can dispense water without opening the fridge door. The water dispenser offers 3 options: chilled water, cubed ice, and crushed ice. If you do not want to dispense ice, simply press water lever (B).
  • Page 43 CAUTION • If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center. • Do not press the button repeatedly after the ice tray is filled with ice or water. Water may overflow or ice may jam.
  • Page 44 Operations • When reinserting the ice maker tray, make sure that the tray is properly centered at the entrance. Otherwise, the tray may be stuck. Ice Maker Off If you press Ice Maker to turn the ice maker off, make sure to remove all ice cubes from the ice bucket.
  • Page 45 Water clouding Water supplied to the refrigerator flows through a core alkaline filter of any kind. During this filtering process, the water that has flowed through the filter increases in the water pressure and becomes saturated with oxygen and nitrogen. This causes the water to look misty or cloudy temporarily when dispensed.
  • Page 46 Operations On the sliding shelf Insert the wine rack on top of the sliding shelf of the Cool select room, normally below the partition guide. CAUTION • Do not store wine bottles in the freezer. The bottles freeze and break, causing physical injury.

  • Page 47: Maintenance

    Maintenance Handle and care Icemaker bucket If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the icemaker bucket. 1. To remove the ice maker bucket, gently lift it up and pull out slowly while holding the bottom of the bucket with one hand and the side with the other...
  • Page 48 Maintenance Tempered glass shelves (fridge) • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out. • To reinsert, lower the rear side of the shelf and insert into the shelf hooks. Then, lower the front side to slide in to the end.
  • Page 49 Vegetable & fruit drawers Gently lift up the front of the drawer and slide out. It is recommended to remove the door bins before removing the drawer. This is to prevent damage to the door bins. Vegetable shelf 1. Slide out the left-sided vegetable drawer.
  • Page 50 Maintenance 3. While supporting the vegetable shelf with one hand, slide out with the other hand. NOTE Using the space that is revealed after removing the foldable shelf, take out the vegetable shelf. To reinsert, follow the steps above in the reverse order.

  • Page 51: Cleaning

    • Do not use third-party water filters. Use only Samsung-provided or -approved filters. • Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung holds no responsibility for any damage that may occur from use of third- party water filters.
  • Page 52 - To prevent water leaks from the opening, keep the cartridge in line while removing it. NOTE To prevent overflow, empty and dry the water filter tray. 4. Insert a new filter cartridge. Use only Samsung-provided or -approved filters. English Untitled-8 52 2016-09-29 7:54:29...
  • Page 53 To purchase a new water filter, contact a local Samsung service center. LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service centre. WARNING The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock.

  • Page 54: Troubleshooting

    Troubleshooting If you encounter an abnormal situation with the refrigerator, first check the table below and try the suggestions. General Symptom Action • Make sure the power cord is connected properly. • Make sure the temperature control is set correctly. Try setting to a lower temperature.
  • Page 55 Symptom Action • To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. The front corners This is not a system failure. and sides become •...

  • Page 56: Samsung Smart Home

    • The old Samsung Smart Refrigerator app cannot connect with operate. Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. • Make sure that the Smart Home Dongle is inserted properly.
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  • Page 60 Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country Contact Center Web Site SOUTH AFRICA 0860 SAMSUNG (726 7864) BOTSWANA 8007260000 NAMIBIA 08 197 267 864...

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