Contents Quick Guides Troubleshooting Internet Connectivity Issues Troubleshooting Internet connectivity issues Connecting the Samsung Smart Remote to the TV Connecting Video Devices Using Smart Hub Connecting with an HDMI cable Connecting with a component cable (Only for models with Using the Ambient mode...
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Managing purchased or installed apps Rating apps About the Samsung Smart Remote (THE FRAME) Using the Gallery App Connecting the Samsung Smart Remote to the TV Using the Universal Guide App Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote...
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100 Selecting the broadcasting audio option Listening to the TV through Bluetooth devices 100 Using Programme Rating Lock Listening to the TV through a Samsung audio device that 100 Configuring advanced broadcasting settings supports the Wi-Fi function 101 Selecting the broadcast audio language...
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My File Won't Play HbbTV I Want to Reset the TV Teletext Feature Other Issues 125 On the Samsung Smart Remote On the standard remote control Precautions and Notes 128 Typical Teletext page Before Using the Recording and Timeshift Functions...
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149 Supported internal subtitles Using the Remote control 150 Supported image formats and resolutions 167 Orientation of the Samsung Smart Remote 150 Supported music formats and codecs 167 Description of the Samsung Smart Remote Video codecs supported by NU7100 model series or higher...
Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.
Using Smart Hub Connect to Smart Hub for apps, games, movies, and more. Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen. Sources Connection Universal HDMI 1 HDMI 2 USB 1 USB 2 Guide Remote Source "...
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TV is turned off, the TV turns on in Ambient mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
TV is turned off, the TV turns on in Ambient mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
Black screen state ● Ambient mode, if the surroundings get to a specific level of darkness, the TV turns soft-off. To turn the screen back on in Ambient mode, press the button on the remote control. " You can change the auto brightness setting for Ambient mode by using in the...
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Setting up the content for Ambient mode Ambient mode browser screen displays content at the top and categories at the bottom. Use the left or right directional buttons in the content list at the top to move the focus to content you want, and then press the Select button.
Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV. " This function may not be supported depending on the model or geographical area. " The supported language may differ depending on the geographical area.
Learning about Voice Command Guide Voice Command Guide Here are some of the things I can do for you. " The image on your TV may differ from the image above depending on the model and geographical area. Voice Command Guide You can learn the voice commands to use the Voice Interaction in various situations.
Read Before Using Voice Interaction Precautions for Voice Interaction The supported voice interaction languages and features may differ depending on the geographical area. ● If the language set differs from the language of your country, some features are not available. ●...
Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.
Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.
Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices. Connection Guide You can view detailed information about external devices that can be connected to the TV.
Connecting an Antenna (Aerial) You can connect an antenna cable to your TV. " An antenna connection is not necessary if you connect a cable box or satellite box. " Depending on the model or geographical area. - 20 -...
Connecting to the Internet You can get access to the Internet through your TV. Connecting to your Internet network Settings General Network Open Network Settings Try Now Connect to an available network. Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable, the TV automatically accesses the Internet.
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Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless router's configuration screen. See the wireless router's user manual for more information.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorised third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.
Setting up an Internet connection over IPv6 Configuring the IPv6 connection settings Settings General Network Expert Settings IPv6 " This function may not be supported depending on the model or geographical area. Checking an Internet connection set up over IPv6 Settings General Network...
Connecting to a Network via a Mobile Dongle (For India Only) Make network connection by connecting a mobile dongle to the TV. You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect the mobile dongle to the USB port that are marked as Dongle in the TV.
Troubleshooting Internet Connectivity Issues If your TV won't connect to the Internet, try the solutions below. Troubleshooting Internet connectivity issues Try Now After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the LAN cable is plugged in on both ends.
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Unable to connect to a wireless router Check if the router is turned on. If it is, turn it off and then on. Enter the correct password if required. IP auto setting failed Configure the settings in Settings. Settings General Network Network Status IP Settings...
Connecting with a component cable (Only for models with COMPONENT IN / AV IN) A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection. Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors.
Connecting with a composite cable (Only for models with COMPONENT IN / AV IN) Through the AV connection, you can enjoy the resolution up to 576i. Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device by using the provided composite cable and AV adaptor.
Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network. The two devices must be connected to the same network. For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual.
Connecting Bluetooth Devices For more information about how to connect and use external speakers, refer to the Connection Guide Source Connection Guide Audio device Bluetooth) and their user manuals. " This function may not be supported depending on the model or geographical area. Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content.
From the search results, select the model of your TV. Enter the PIN number displayed on the TV screen. Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV. " If your TV is not found on your mobile device, turn both of them off and on, and then try again.
Bidirectionally mirroring your TV and mobile device using the SmartThings Bidirectional mirroring refers to either outputting the same screen and sound of a mobile device on a TV or outputting the same screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV.
USB storage device or an external hard disk drive connected to the TV. You can also transfer files from the ADB (Auto Data Backup) folder to a Samsung mobile device over Wi-Fi Direct.
Switching between external devices connected to the TV You can switch between TV programmes and the content of external devices. Changing the input signal Source When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen.
" Available functions may differ depending on the port type. Universal Remote You can control external devices connected to the TV using the Samsung Smart Remote. To control external devices, register them by following the instructions on the screen. "...
" This function may not be supported depending on the model or geographical area. " For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote". Connection Notes When connecting an external device, note the following.
Use a cable shorter than 10 feet (3 m) to get the best UHD contents viewing quality. ● Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not ● support HDMI video out, connect your PC with an HDMI-DVI cable. For One Connect supported models, when the TV is connected to an external device such as a DVD/BD player ●...
Connection notes for computers For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported ● Resolutions)". As long as file sharing is activated, unauthorised access may occur. When you do not need to access data, ●...
Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use. About the Samsung Smart Remote (QLED TV) Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV.
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Button Description Runs Voice Interaction. Press and hold the button, say a command, and then release the button to run Voice Interaction. When you press the button, the Enter Voice Command Guide menu appears at the bottom of the screen. (Voice Interaction) "...
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CH (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
About the Samsung Smart Remote (UHD TV) Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV. - 44 -...
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Button Description Runs Voice Interaction. Press and hold the button, say a command, and then release the button to run Voice Interaction. When you press the button, the Enter Voice Command Guide menu appears at the bottom of the screen. (Voice Interaction) "...
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CH (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
About the Samsung Smart Remote (THE FRAME) Learn about the buttons on the Samsung Smart Remote that comes with the THE FRAME TV. - 47 -...
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Button Description When watching TV, press to switch to Art mode. In Art mode, press to switch to watching TV. Press and hold to turn off the TV completely. (POWER) " When the TV turns off and on again, display the last used mode. Runs Voice Interaction.
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CH (Channel) Press and hold the button up or down to quickly change the channel. " Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental conditions. " The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
Connect the Samsung Smart Remote to your TV to operate the TV. When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons simultaneously for 3 seconds or more.
Control the TV and connected external devices with the Samsung Smart Remote. Source Universal Remote You can control external devices connected to the TV using the Samsung Smart Remote. To control external devices, register them by following the instructions on the screen. "...
You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theatres that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote".
" Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are either in standby mode or turned on. " Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theatres. Anynet+ (HDMI-CEC) can control only one home theatre system.
Using the keyboard and mouse Button Description Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 / F2 / F3 / F4 key Colour buttons ―...
Setting up the input devices Setting up the keyboard Settings General External Device Manager Input Device Manager Keyboard Settings You can set up the keyboard with the following functions: Keyboard Language ● Keyboard type ● Setting up the mouse Settings General External Device Manager Input Device Manager...
Entering Text using the On-Screen Virtual Keyboard Use the Virtual keyboard to enter text on your TV. Recommend text Options Predict Next Character " The image on your TV may differ from the image above depending on the model and geographical area. Recommend text When you type a word you want to search for, this function shows related suggestions from which you can choose one.
When the Virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.
Smart Features You can enjoy various apps with Smart Hub. Smart Hub View descriptions of Smart Hub's basic functions. From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or listen to music stored on external storage devices, and perform more functions. "...
Displaying the Home Screen Press the button. Sources Connection Universal HDMI 1 HDMI 2 USB 1 USB 2 Guide Remote Source " The image on your TV may differ from the image above depending on the model and geographical area. On the Home Screen, you can easily run the apps you have used previously or frequently.
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Settings When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Picture Mode ● You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button.
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Subtitle ● You can watch TV broadcasts with subtitles. To activate/deactivate the Subtitle function, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts. Sleep Timer ● You can automatically shut off the TV after a pre-set period of time. To set the sleep time to up to 180 minutes, press the select button.
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TV is turned off, the TV turns on in Ambient mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
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Move Remove " The image on your TV may differ from the image above depending on the model and geographical area. Moving an item on the Home Screen Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move.
Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub Try Now When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on. You can also turn on or off this function, use the Select button. Launching the last used app automatically Settings General...
Terms & Conditions, Privacy Policy after logging in to your Samsung account. " You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same ID on both the TV and the Samsung website. "...
System Manager Samsung Account My Account Sync Internet Once you sign in to your Samsung account and configure the sync Internet settings, you can share your favourites that you registered using other devices. " To configure the Sync Internet settings, you must be logged in to your Samsung account.
TV is turned off, the TV turns on in Ambient mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
Screen states related to Ambient mode Ambient mode ● Ambient mode, you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor. Getting dark state ●...
Changing the content and settings for Ambient mode Décor Info Photo " The image on your TV may differ from the image above depending on the model and geographical area. When you press the button in Ambient mode, the Ambient mode browser screen appears.
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Setting up the Ambient mode details In the Ambient mode browser screen, move the focus to , and then press the Select button. You can change the following settings: Brightness: Adjust the screen brightness for Ambient mode. ● Colour Tone: Adjust the colours of the screen for Ambient mode.
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Using the Remote Access Use the TV to access your PC via remote PC or Screen Sharing (Wireless). Source Remote Access You can use the TV to access your PC via remote PC or Screen Sharing (Wireless). " Before running this function, connect your keyboard and mouse to the TV. "...
The image on your TV may differ from the image above depending on the model and geographical area. Sign In Go to the Samsung Account screen to create a new account or sign in to your account. App Search You can search for available apps.
Installing and running an app Installing an app Move to the app you want to install, and then press the Select button. The detailed information screen appears. Select Install. When the installation is completed, the Open menu appears. Select Open to run the app immediately.
Managing purchased or installed apps Select Settings on APPS. You can manage installed apps. Settings Auto update : ON Delete Add to Home Lock/Unlock Move Reinstall View Details " The image on your TV may differ from the image above depending on the model and geographical area. Removing an app Move the focus to an app to delete.
Locking and unlocking apps Move the focus to an app to lock or unlock. Select Lock/Unlock. The selected app is locked or unlocked. " To lock or unlock an app, enter the PIN. The default PIN is "0000". You can set the PIN in Settings General System Manager...
The image on your TV may differ from the image above depending on the model and geographical area. You can enjoy various content synchronised with a mobile device that supports the Samsung Cloud. The available content types are photos, videos, stories, and other content shared through your groups.
You can use this feature on your mobile with Samsung SmartThings app. " To enjoy the content from these apps on your TV, they must be installed on the TV.
SmartThings app installed on them. You can receive notifications about the statuses of your smart devices. " To use this function, you must be logged in to your Samsung account. " This function may not be supported depending on the model or geographical area.
Support Open e-Manual You can view the embedded e-Manual that contains information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.
Using the buttons in the e-Manual (Search): Select an item from the search results to load the corresponding page. ● (Index): Select a keyword to navigate to the relevant page. ● " The menus may not appear depending on the geographical area. (Recent pages): Select a topic from the list of recently viewed topics.
"Read Before Playing Photo, Video, or Music Files". " Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. You can use the following functions on the media content list screen of a storage device.
Options Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded. " You can delete only the recorded content. To delete content, change the Filter By option to Recorded. Playing media content Playing multimedia content on PC or mobile device Select a device with media content in...
Tune Station (MusicTV) functions Tune Station is an all-purpose dashboard to simplify the entire musical experience when user wants to play music file from USB source. It provides feature to user like themes, concert mode control, external speakers indicator - all from single display interface.
Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV. " This function may not be supported depending on the model or geographical area. " The supported language may differ depending on the geographical area.
Learning about Voice Command Guide Voice Command Guide Here are some of the things I can do for you. " The image on your TV may differ from the image above depending on the model and geographical area. Voice Command Guide You can learn the voice commands to use the Voice Interaction in various situations.
Read Before Using Voice Interaction Precautions for Voice Interaction The supported voice interaction languages and features may differ depending on the geographical area. ● If the language set differs from the language of your country, some features are not available. ●...
TV Viewing You can use convenient features while watching TV. Additionally, you can edit the channel list or create favourite channel lists. Viewing Digital Broadcast Information at a Glance See an overview of each channel's programme lineup. Using the guide Live TV Guide Try Now...
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To start schedule viewing, schedule recording, and other function for a programme listed in the Guide, first move the cursor to it and then press and hold Select button on the remote control to use follows functions: Record: You can record the programme that you are currently watching or a programme on another channel. ●...
Recording Programmes Record a current or upcoming programme using a USB device instead of a video recorder. " Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for more information. " You can record only the programmes that have been received through an aerial. "...
Scheduling a video recording after entering the date and time Live TV Schedule Manager Recordings Schedules Add Recording To schedule a recording, set the values for Aerial, Channel, Repeat, Date, Start Time, and End Time of the broadcast programme to record, and then select Save. "...
Viewing recorded programmes Live TV Schedule Manager Recordings Recordings Select a file containing a recording from the list. The file is played back. " Buttons that appear may differ depending on the file being played. For more information about control buttons, refer to "Buttons and functions available while recording a programme or Timeshift".
Using the schedule viewing options in the programme info window Press the Select button while watching TV. The Programme Info window appears. Select a programme that will be broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing schedule viewing of that programme.
Using Timeshift Play, pause, or rewind live TV. You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try Now To activate the Timeshift function while watching TV, press the button, press the Select button and then select Timeshift, or press the button.
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Go to Live TV ● Select to return to the current scenes of the programme when the recording or Timeshift function is playing its past scenes. Stop Recording Stop Timeshift ● Ends the recording or Timeshift function. Info ● Displays the programme info window about the programme on which the recording or Timeshift function is working.
Using the Channel List Change the channel or check programmes on other digital channels. Live TV Channel List Using the Channel List, you can change the channel or check programmes on other digital channels while watching TV. On standard remote control, press the CH LIST button. Channel List screen contains the following icons: : A favourite channel...
Editing channels Edit the channels stored on your TV. Live TV Channel List Edit Channels Edit Channels screen icons indicate the following: : A favourite channel ● : A locked channel. ● Removing registered channels To remove a channel, select it from the Edit Channels screen, and then select Delete.
Restore TV PLUS ● You can re-scan and store TV PLUS channels that have been received. " If there are TV PLUS channels on the TV, after deleting the stored channels, the system stores the newly scanned channels. " If the TV has saved TV PLUS channels, Restore TV PLUS...
Editing a Favourites List Use the functions that are available while watching TV. Live TV Channel List After pressing the right directional button on your remote control, select Favourites Favourites 1 Favourites 5 Edit Favourites. The Edit Favourites screen appears. Adding channels to favourites list Select channels to add and select the icon.
TV-Viewing Support Functions Use the functions that are supported by digital or analogue channels. Changing the broadcast signal Live TV Channel List After pressing the right directional button on your remote control, and then move the focus to Terrestrial or Cable, press the Select button.
Restricting Viewing to Specific Channels Settings Broadcasting Apply Channel Lock Try Now By selecting the menu, you can turn on or off the Apply Channel Lock function. Selecting the broadcasting audio option Settings Broadcasting Dual Sound Try Now Set audio options for stereo or bilingual broadcasts. For more information, refer to "Supported broadcasting audio options".
Selecting the broadcast audio language Settings Broadcasting Expert Settings Audio Options Try Now This is the language you will hear while watching TV if the language is included in the broadcast signal. Audio Options functions differently for analogue and digital channels. "...
Tuning analogue channels Settings Broadcasting Expert Settings Manual Tuning Analogue Channel Tuning Select and configure Programme, Colour System, Sound System, Channel, and Search to scan for analogue channels. Then, select Store to store the scanned channels in the TV. " This function is only available for analogue broadcasts.
Enabling/Disabling Edit Channel Numbers Settings Broadcasting Expert Settings Edit Channel Numbers Use this to change channel number. When channel number is changed, channel information is not updated automatically. " This function may not be supported depending on the model or geographical area. Changing teletext language Settings Broadcasting...
Picture and Sound You can change the settings for the picture and the sound according to your preference. Adjusting the Picture Quality Change the Picture Mode and adjust Expert Settings. Choosing a picture mode Settings Picture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience.
Configuring advanced picture settings Settings Picture Expert Settings Try Now Configure the screen settings to your taste by using the following functions: Backlight ● Try Now Brightness ● Try Now Contrast ● Try Now Sharpness ● Try Now Colour ● Try Now Tint (G/R) ●...
Film Mode ● Try Now " This function is only available when the input signal is TV, AV, Component (480i, 576i, 1080i), or HDMI (1080i). Colour Tone ● Try Now White Balance ● Try Now Gamma ● Try Now RGB Only Mode ●...
Configuring game mode details Configuring Game Motion Plus Settings General External Device Manager Game Mode Settings Game Motion Plus Settings You can configure the Game Motion Plus settings. " This function may not be supported depending on the model or geographical area. Setting the FreeSync function Settings General...
Viewing UHD videos Settings General External Device Manager HDMI UHD Color Try Now If an external UHD player is connected to the TV, use the HDMI UHD Color function to convert the TV's HDMI connector to a mode optimised for the UHD 50P/60P signals. "...
Picture Support Functions Configure the picture settings for your TV. Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the size of the picture displayed on the TV screen. 16:9 Standard ● Custom ●...
Fitting the picture to the screen Settings Picture Picture Size Settings Fit to screen Try Now " This function may not be supported depending on the Picture Size setting. " This function may not be supported depending on broadcasting signals. Adjusting the picture size and/or position Settings Picture...
Configuring advanced sound settings Settings Sound Expert Settings Try Now You can personalise the sound quality by adjusting the following settings. Balance ● Try Now Equaliser ● Try Now HDMI Input Audio Format ● Try Now Digital Output Audio Format ●...
You can select which speakers the TV uses for audio output. " External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some sound menus are not supported. Listening to the TV through Bluetooth devices...
Try Now If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.
System and Support You can configure system and support settings such as clock, timers, energy usage and software updates. Using the Time Functions and the Timers Set the current time and use the timer function. Setting the current time Settings General System Manager Time...
Adjusting the clock for time zone Settings General System Manager Time Clock Time Zone Selects your time zone. " This function is only available when the Clock Mode is set to Auto. " This function may not be supported depending on the geographical area. Changing the current time Settings General...
Using the Auto Protection Time and Energy Saving Functions Setting the Auto Protection Time and reduce the TV's energy consumption. Setting the Auto Protection Time Settings General System Manager Auto Protection Time Try Now Activate a screensaver when your TV displays a still image for two hours or more. "...
Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update. " To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder.
Protecting the TV from Hacking and Malicious Code Protect your TV from hacking attempts and malicious code. Settings General System Manager Smart Security Try Now You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet. Scanning the TV and connected storage for malicious code Settings General...
Enabling voice guides for the visually impaired Settings General Accessibility Voice Guide Settings Try Now You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust, information on current and upcoming programmes, schedule viewing, other TV functions, various content in the...
White text on black background (high contrast) Settings General Accessibility High Contrast Try Now You can change Smart Hub and setting menu screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
Learning about the TV menu Settings General Accessibility Menu Learning Screen Try Now Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you select. " This function is only available when Voice Guide is enabled.
If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the remote control in the order shown to reset the PIN to "0000". On the Samsung Smart Remote: Select VOL button. Volume Up...
Selecting Usage or Retail Mode Settings General System Manager Usage Mode Try Now You can using the TV for retail environments by setting Usage Mode Retail Mode. " For all other uses, select Home Mode. " With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time. Restoring the TV to the factory settings Settings Support...
Some channels may not include the HbbTV service. In some countries, HbbTV is disabled by default. In this case, HbbTV can be used by installing the HbbTV application (the HbbTV Installer Application) from Samsung APPS. To set the HbbTV automatic start to on or off, access...
" This function may not be supported depending on the model or geographical area. " To enter the Teletext feature, On the Samsung Smart Remote: Press the button and then select TTX/MIX on the pop-up list. On the standard remote control: Press the / TTX/MIX button.
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Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting company, the different topics on a Teletext page are colour-coded and can be selected by coloured buttons. Press the colour corresponding to the topic of your choice. A new colour coded page appears. Items can be selected in the same way. To display the previous or next page, select corresponding coloured button.
On the standard remote control " On the standard remote control, the Teletext function icons are printed on some remote control buttons. To run a Teletext function, find its icon printed on a remote control button, and then press the found button. / TTX/MIX Full TTX / Double TTX / Mix / Live TV: The teletext mode is activated in the channel that is being watched.
5 INFO Reveal/Conceal: Displays or hides the hidden text (answers to quiz games, for example). To display the normal screen, press it again. 4 E-MANUAL / REC " Depending on the model or geographical area. Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower half of the screen, press it again.
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.
Try Now You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's software version, Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website.
Pb, Pr, and Y jacks are plugged into their proper connectors. If the colours on your Samsung TV are correct but just a little too dark or bright, try adjusting the following settings first.
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The problem Try this! If you notice blurring or juddering on the screen, use the Auto Motion Plus Settings function to resolve the issue. Blurring, or Juddering ● Settings Picture Expert Settings Auto Motion Plus Settings If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
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Accessibility Greyscale " If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre for assistance. " If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test Try Now If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.
There Is a Problem with the Broadcast When the TV has difficulties receiving broadcasts, these steps may help resolve the problem. The problem Try this! Make sure the antenna cable is connected securely to the TV. Select Source to confirm that the correct input source has been selected. If the TV is not connected to a cable box or satellite box, run Auto Tuning to search for...
My Computer / Game Console Won't Connect When the TV has difficulties connecting to a PC or game console, these steps may help resolve the problem. The problem Try this! The "Mode Not Supported" Set output resolution of your PC or game console so it matches a resolution supported by message appears.
The Schedule Recording/Timeshift Function Isn't Working When Timeshift or Schedule recording aren't working, these steps may help resolve the problem. The problem Try this! Check if there is a USB device connected to the TV. Schedule Recording cannot be Recording will automatically stop if the signal becomes too weak. used.
The problem Try this! The message "Connecting to Anynet+ device..." or You cannot use the remote control when the TV is configuring Anynet+ or switching to a "Disconnecting from viewing mode. Use the remote control after the TV has completed the Anynet+ configuration or Anynet+ device"...
Reset Resets all Smart Hub settings to their factory defaults and Settings deletes all information related to Samsung accounts, linked Reset Smart Hub Support Self Diagnosis service accounts, Smart Hub service agreements, and Smart Hub Reset Smart Hub applications.
Other Issues Use these procedures to resolve other issues that may occur. The problem Try this! Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The The TV is hot.
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The problem Try this! Broadcasting is only available when the Source is set to TV. Broadcasting function Broadcasting cannot be accessed while you watch TV using a cable box or satellite box. has been deactivated. Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.
Precautions and Notes You can get instructions and information that you must read after installation. Before Using the Recording and Timeshift Functions Read these instructions before using Recording and Timeshift. " This function may not be supported depending on the model or geographical area. Before using the recording and schedule recording functions "...
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Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if ● the available storage space falls below 50 MB while recording is in progress. If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions ●...
Before using the timeshift function " Timeshift may not be supported depending on the model or geographical area. A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives ● are not supported. USB memory sticks or flash drives are not supported.
Read Before Using Apps Read this information before using Apps. Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content, ● certain features, applications, and services may not be available on all devices or in all territories. Visit http:// www.samsung.com for more information on specific device information and content availability.
Read Before Using the Internet Read this information before using the Internet. Internet is not compatible with Java applications. ● File download is not supported. ● Internet may not be able to access certain websites. ● The TV does not support playback of flash videos. ●...
Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE ● 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.
Certain files are not supported on all models. ● The UHD Video Pack content is not supported by the Samsung UHD TVs produced in 2017 or later. ● DivX and DTS codecs are not supported by the Samsung TV models released in 2018.
Supported image formats and resolutions File extension Format Resolution *.jpg JPEG 15360 x 9024 *.jpeg *.png 4096 x 4096 *.bmp 4096 x 4096 *.mpo 15360 x 8640 " The MPO format is supported partly. Supported music formats and codecs File extension Format Codec Note...
Video codecs supported by NU7100 model series or higher File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 3840 x 2160: 60 4096 x 2160 HEVC (H.265 - Main, Main10) *.avi Motion JPEG 3840 x 2160...
Video codecs supported by NU7090 model series or lower File Frame rate Bitrate Container Video codecs Resolution Audio codecs format (fps) (Mbps) 3840 x 2160: 30 H.264 BP/MP/HP 1920 x 1080: 60 3840 x 2160 HEVC (H.265 - Main, Main10) *.avi Motion JPEG *.mkv...
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Other restrictions Codecs may not function properly if there is a problem with the content. ● Video content does not play or does not play correctly if there is an error in the content or container. ● Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings. ●...
Read After Installing the TV Read this information after installing the TV. Picture sizes and input signals Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect whenever you select that source unless you change them. Input signal Picture size Component...
Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. Resolution: 3840 x 2160p, 4096 x 2160p ● " An HDMI connection with HDMI UHD Color set to supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to...
Read Before Connecting a Computer (Supported Resolutions) Check the supported resolution for PC input signals. When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the optimal and recommended resolution is 3840 x 2160 at 60 Hz.
VESA CVT Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 2560 x 1440 120 Hz 182.996 119.998 497.750 + / - " The resolution may not be supported depending on the model. CTA-861 Horizontal Polarity...
Supported Resolutions for Video Signals Check the supported resolution for video signals. CTA-861 Horizontal Polarity Resolution Vertical frequency Clock frequency frequency Display format (horizontal / (Dots x lines) (Hz) (MHz) vertical) (KHz) 720 (1440) x 576i 50 Hz 15.625 50.000 27.000 - / - 720 (1440) x 480i...
Read Before Using Bluetooth Devices Read this information before using a Bluetooth device. " This function may not be supported depending on the model or geographical area. Restrictions on using Bluetooth You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.
Buttons and functions available while playing multimedia content Review available media playback, control, and record buttons and descriptions of how they are used. Press the Select button while playing any video, photo, or recorded content. The following buttons appear. " The provided buttons and functions may not be supported depending on the model or geographical area.
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360 Auto Rotation ● Automatically adjusts the video's viewing angle by analysing the amount of image changes during playback of a video file that provides a 360-degree view. When this function is started, the rotation starts in a short time. General –...
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Fit to screen ● Fits a photo to the screen. Zoom ● Zooms in a photo. Rotate left Rotate right ● Rotates a photo left or right. Background Music ● During a slideshow, pauses or resumes the background music. Options ●...
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Suffix : Parental Rating - Thailand only Alphabet Icon Description Allow All The broadcated rating value is not classified Preschool Content suitable for preschool aged children 3-5 years old Children Content suitable for children between 6–12 years old General Content suitable for general audiences PG 13 Content suitable for people aged 13 and above, but can be watched by those who are under the recommended age if parental guidance is provided...
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The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English. "...
Guide for the Samsung Smart Remote. " The Samsung Smart Remote may not be supported depending on the model or geographical area. Orientation of the Samsung Smart Remote Hold the remote control with the buttons facing towards you. The remote is slightly thinner towards the top and thicker towards the bottom.
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Underneath these two buttons is the directional button which consists of a large outer circle with a round ● button in the middle. Underneath the directional button are two buttons on the left and right hand sides and another button at the ●...
Using the accessibility menu View descriptions of accessibility menu functions. " This function may not be supported depending on the model or geographical area. Accessibility Shortcuts menu Press and hold the VOL button to display the Accessibility Shortcuts menu. Accessibility Shortcuts menu allows you to turn Voice Guide on or off by changing the settings.
Opening the Accessibility Shortcuts menu On the Samsung Smart Remote, there are two thin horizontal rocker buttons next to each other located slightly below the middle of the remote. The one on the left is the volume rocker button. Press and hold the volume rocker...
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Turning on Audio Description Press and hold the VOL button on the remote. The Accessibility Shortcuts menu appears. Press the up or down directional buttons on the remote to move to and highlight the Audio Description option. Press the Select button on the remote to turn Audio Description on or off.
Setting accessibility settings using Voice Interaction Voice Interaction lets you control your TV with voice commands spoken into the microphone built into the Samsung Smart Remote. To use Voice Interaction, the TV must be set up and tuned and must be connected to the Internet. You can connect the TV to the Internet during the initial setup or do it later through the settings menu.
Channel List, and then press the Select button. CH button: Of the two buttons that protrude from the centre of the Samsung Smart Remote, the right one is ● the CH button. Push up or pull down the CH button to change the channel.
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Use the VOL button on the left to change the volume. Every time you change the volume, the new volume level will be announced. VOL button: Of the two buttons that protrude from the centre of the Samsung Smart Remote, the left one is ●...
See an overview of each channel's programme lineup. When you want to know the programme information for each channel while watching a broadcast programme, press the CH button on the Samsung Smart Remote. Use the directional buttons to view the programme information. "...
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When you open the Guide, a table grid of channels and programmes is displayed. The top row displays Channel Filter then the day and times. Each row has a channel name on the left and programmes on that channel on the right. In the Guide, use the up and down directional buttons to move between channels and use the left and right directional buttons move to between programmes within a channel.
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Schedule Recording ● You can schedule recording for a broadcast scheduled programme. " This function may not be supported depending on the model or geographical area. " For more information on Schedule Recording, refer to "Recording". Edit Recording Time ● You can change the start and end times of scheduled programme recordings.
Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date. icon appears next to programmes that have been configured for a schedule viewing. " To set up a schedule viewing, you must first set the TV's clock ( Settings General System Manager...
2. Cancelling a scheduled viewing from Smart Hub Live TV Schedule Manager Recordings Schedules Delete Press the button to open Smart Hub, and then press the left or right directional button to move to Live Press the up directional button to move to the top row, and then press the left or right directional button to move to Schedule Manager or Recordings.
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Press the right directional button in the Channel List to move to the Category list. Use the up and down directional buttons to move within this list. Press the Select button to choose a category you want from the Category list.
Creating a Personal Favourites List Designate frequently watched channels as favourite channels. Favourite channels are highlighted in the Edit Channel Channel List screens with the symbol Registering channels as favourites Live TV Channel List Press the right directional button to move to the Category list.
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Deleting channels from a favourites list – Detail Open the Channel List. Press the right directional button to move to the Category list. Use the up and down directional buttons to move to Favourites, and then press Select. You will see Favourites 1 Favourites 5.
Recording Recording a programme to an external hard drive connected via USB. " This function may not be supported depending on the model or geographical area. " Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and Timeshift Functions".
Using the Instant and Schedule Recording options from the programme info window Recording the programme you are watching To display a menu for recording a programme or starting the Timeshift function, press the button and then press the Select button while watching the programme. You can select the following functions on the menu: Record: Immediately starts to record the programme you are watching.
Viewing recorded programmes Live TV Schedule Manager Recordings Record Open the Smart Hub by pressing the button on the remote control. Use the left or right directional button to move the focus to Live TV. Press the up directional button to move to the top row, and then use the left or right directional button to move to Guide.
Using Smart Hub Learn how to open Smart Hub to access apps, games, movies, and more. Smart Hub After pressing the button on your remote control, you can surf the web and download apps with Smart Hub. " Some Smart Hub services are for pay services.
When you open Smart Hub, move the focus to Live TV PLUS. Press the up directional button to move to the top row. You will be on the Guide item. The items in this row are: Guide: Select to go to the screen where you can view the programme guide to multiple channels. ●...
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Settings ● When the focus is moved to the icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons. Picture Mode – You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button.
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Subtitle – You can watch TV broadcasts with subtitles. To activate/deactivate the Subtitle function, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts. Sleep Timer – You can automatically shut off the TV after a pre-set period of time. To set the sleep time to up to 180 minutes, press the select button.
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TV is turned off, the TV turns on in Ambient mode. " If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode. " Because this function is a QLED TV-specific function, it may not be supported depending on the model.
Support Open e-Manual You can view the embedded e-Manual containing information about your TV's key features. " Alternatively, you can download a copy of the e-Manual from Samsung's website. " Words in blue (e.g., Picture Mode) indicate a menu item.
Running Voice Interaction Press and hold the button on the Samsung Smart Remote. Say a command, and then release the button. The TV provides feedback on how it understands the command, and then performs the commanded task. "...
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