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Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
Fridge/freezer is
over-cooling.
Interior wall is hot.
Untitled-5 75
Possible causes
• Power cord is not plugged
in properly.
• Temperature control is not
set correctly.
• Refrigerator is located near
a heat source or direct
sunlight.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• Energy Saver mode is
activated.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Temperature control is not
set correctly.
• Refrigerator has heat-proof
piping in the interior wall.
Solution
• Properly plug in the power
cord.
• Set the temperature lower.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Make sure there is a gap of
at least 5 cm between the
refrigerator back and sides
and any nearby walls or
cabinets.
• Deactivate Energy Saver
mode.
• Do not overload the
refrigerator. Do not allow
food to block vents.
• Set the temperature higher.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
English
75
2021-06-22
5:15:50
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Need help?
Do you have a question about the RF28R7351SR and is the answer not in the manual?
Questions and answers
If the ice maker isn't connected, will the freezer stop working?
No, the freezer will not stop working if the ice maker is not connected. However, the ice maker will not function properly without a connected water supply.
This answer is automatically generated
Where is water inlet valve located
Ice maker stopped working, Whats the fix
To fix the ice maker on a Samsung RF28R7351SR, follow these steps:
1. Check Water Supply – Ensure the water supply is connected and the stopcock is open.
2. Wait for Ice Production – If the refrigerator was just installed, wait 12 hours for ice production to start.
3. Adjust Freezer Temperature – Set the freezer temperature below -18°C or -20°C in warm ambient conditions.
4. Deactivate Dispenser Lock – If the dispenser panel lock is activated, deactivate it.
5. Turn On the Ice Maker – Ensure the ice maker is switched on.
6. Prevent Ice Jam – If the ice dispenser is not used for about three weeks, empty the ice bucket and turn off the ice maker.
7. Check Ice Bucket Placement – Make sure the ice bucket is properly inserted.
8. Avoid Overfilling – Do not press the Test button repeatedly when the tray is filled.
9. Empty Ice Bucket After Power Failure – If the refrigerator lost power, empty the ice bucket to prevent jams.
10. Properly Insert Ice Maker Tray – Ensure the tray is correctly centered when reinserting.
If the issue persists, contact a service center.
This answer is automatically generated
Fridge has oder even after deep cleaning it. Is the any type of filter that may need to be changed.
No, the Samsung RF28R7351SR fridge does not have a filter specifically for eliminating odors. Odors are addressed by cleaning the refrigerator and ensuring that strong-smelling food is wrapped airtight.
This answer is automatically generated