Samsung Wireless Audio Radiant 360 R5 User Manual page 18

Symptom
The HUB doesn't work properly. • Is the HUB plugged in?
The WAM speaker doesn't work
properly.
NOTE
9 If the problem persists, contact the Samsung Call Center for troubleshooting.
Check
• Is the LAN cable connected to
the wireless router and the HUB
properly?
• When the Hub is plugged in, do
the HUB's front indicators show
it's operating properly?
• Is the speaker plugged in?
4444 18
Remedy
• Plug in the HUB.
• Connect a LAN cable to an
ETHERNET SWITCH
port on
the back of the HUB and to your
wireless router.
• Reset the HUB. (Refer to the HUB's
user manual for details.)
• If you experience problems
connecting the HUB and WAM
speaker, try relocating the WAM
speaker so that it is closer to the
wireless router or HUB.
• Plug in the speaker.
• Unplug the speaker, plug it back
in, and then reconnect it to the
router.
• Reset the WAM speaker. (see page
4)
Click here.
• If used with a HUB
- Make sure your smart device
and the HUB are connected to
the same Wi-Fi network.
- Make sure the HUB's indicator
LED's show that it is working
correctly.
- If the problem persists, reset the
HUB. (Refer to the HUB's user
manual for details.)
- Unplug, then plug in the HUB.
Then, unplug and plug in the
WAM speaker.
- If you experience problems
connecting the HUB and WAM
speaker, try relocating the
speaker so that it is closer to
the wireless router or HUB.