4.0 Introduction ............................. 6 5.0 Warranty Information ..........................6 6.0 Technical Data ............................7 7.0 Burco boiler Installation ........................... 8 7.1 Before connecting to the power supply .................... 8 7.2 Connecting to the water supply ......................8 7.3 Electrical Connection ......................... 9 7.4 Fitting or replacing a plug (3kW models).
1.0 About my product Please take some time to complete the information below, it may save time if you need to contact us for any reason. Model Number Serial Number (this can be found on the data badge on the back of the product) Date of purchase Purchased from...
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• LOCAL AND NATIONAL BUILDING REGULATIONS • LOCAL AND NATIONAL WATER REGULATIONS THIS APPLIANCE MUST BE INSTALLED: • IN LOCATIONS OVERSEEN BY TRAINED PERSONNEL • ON A FLAT, HORIZONTAL SURFACE THIS APPLIANCE CAN BE USED BY CHILDREN AGED FROM 8 YEARS AND ABOVE AND PERSONS WITH REDUCED PHYSICAL SENSORY OR MENTAL CAPABILITIES OR LACK OF EXPERIENCE AND KNOWLEDGE IF THEY HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING USE OF THE APPLIANCE IN A SAFE WAY AND...
5.0 Warranty Information Non-Filtered Burco boilers come with a comprehensive 1-year parts and labour warranty (069825 & 069832). If you have purchased a Burco boiler with a water filter, then the warranty is 2 years parts and labour. (Please see page 17 &18 for full warranty information) The warranty does not cover: •...
• In hard water areas, it is always advisable to fit an inline filtration unit to limit scale build-up. If you have purchased a Burco boiler that does not have a water filter system included, we recommend you fit a separate water filter between the boiler and the mains supply.
Brown Wire Live The supply cord on the 3kW appliance is of a special type. If replaced, only a Burco supply cord must be used. Note: the supply cord may become warm when the appliance is in use. Make sure the connections are tight and there are no loose strands of wire and no insulation trapped under the terminals.
The appliance is supplied with a terminal block suitable for flexible wires up to 6mm². Always destroy a plug that has been removed from the mains lead as a plug with bared flexible cord is hazardous, if plugged into a live socket outlet. 7.5 6kW Twin Tap Model The 6kW appliance is supplied with an internal terminal block for connection to the main power supply.
8.0 Operating Instructions Burco boilers are designed for continuous operation and should only be switched off for the purpose of maintenance or emergency. 8.1 Boiler Overview On/Off Switch Lift off lid for...
8.2 Controller Overview Before general use, please follow these important commissioning steps: • Ensure boiler is connected to the mains water supply. • Turn on the mains power and press and hold the power button for 10 seconds. The boiler should begin filling and heating.
The LCD screen STANDBY STANDBY will illuminate with the Burco logo. The default temperature and the time will flash waiting to be set. The hour figure will flash. Use the scroll buttons and press MENU to set when the correct time is shown. To change default temperature, press UP/DOWN SCROLL buttons to adjust to required temp.
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Set Temperature: Use the UP and DOWN buttons to adjust the temperature. Press and hold the UP or Down button for 3 seconds before setting desired temperature. Screen Settings: Press MENU and navigate down using the SCROLL button until SCREEN SETTINGS is highlighted, and then press MENU.
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When no water is drawn from the boiler in 2 hours, the eco mode is engaged. The backlight turns off and the only data displayed is the Burco logo along with the time and the status indicator. Water should be drawn off to resume normal operation.
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Filter Life (Filtration models only): During operation, the bars fill to represent filter usage. Once exhausted, all the bars are solid and the fault code for changing the filter is displayed. The unit should be powered down. Filters replaced and filter counter reset (refer to replacement parts).
9.0 Descaling & Cleaning advice and information 9.1 Descaling The descaling procedure must be performed by suitable personnel as it requires the removal of panels from the boiler and access to live electrical components. Always use a descaling agent suitable for stainless steel. 1.
The boiler should be descaled in conjunction with the filer change, see page 17 of instructions. The water filter cartridge is unique to Burco. Only Burco “BC02” replacement filter (Part No. 01/74334/0) will fit these models. Please either purchase a replacement from your catering...
4. Twist cartridge 5. Twist new cartridge 6. Press & hold the UP & anticlockwise to remove clockwise until locked in DOWN buttons for 3 (some residual water may position seconds to reset filter alarm be present). on controller. Failure to use the correct filter cartridge will affect performance and invalidate the boilers warranty.
QR codes that appear on the screen can be scanned using an iPhone, Android and Windows device, which will take you to the Burco website. If you believe your Burco Boiler isn’t working correctly, please contact our Aftersales Team on +44 [0]344 879 3588.
14.2 Slimline Countertop Version For further information or to purchase spare parts, please contact our Aftersales team on +44 [0]344 879 3588. Please ensure you have the details of the model and serial numbers to hand. These can be found in the “About my product” section on page 2. These can also be found on the data label at on the back of the appliance.
Q. What Warranty does my water boiler have? A. Your Burco boiler will come with a 1-year parts and labour warranty. If you have purchased a boiler with a water filter, it will come with a 2 years parts and labour warranty. Please see the ‘Warranty’ section on page 6 for details.
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A. It could be that your boiler requires descaling. Follow the instructions on page 17 to do this. Regular descaling is the responsibility of the site. If the boiler has not been descaled when our Service Engineer visits, the service call will be chargeable. Q.
If your Burco product is not covered by this Burco Warranty, there may be a charge to repair your product. However, we will contact you for agreement to any charges before any chargeable service is carried out.
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• Caused by any misuse, abuse or negligent use of the Burco product, including but not limited to any failure to use it in accordance with the Operating Instructions supplied with the product. • Caused by any failure to assemble, install clean and maintain your Burco product in accordance with the Operating Instructions supplied with the product unless this was carried out by Burco or its authorised dealers.
• You must provide to Burco or its authorised agents on request the original receipt as proof of purchase and - if required by Burco - proof of delivery. If you are unable to provide this documentation, you will be required to pay for any repair work required.
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Disregarding the instructions given in this manual in its entirety and any relevant regulations, standards and code of practice will void the guarantee of this product. Glen Dimplex reserve the right to revise products, literature and guarantee terms without prior notice due to a policy of continuous improvement To speak to customer services please contact: Glen Dimplex UK LTD.
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