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Troubleshooting
If you have issues connecting the camera to the account, power cycle the camera and try again.
If issues persist, reset the camera to factory defaults by following these steps:
• Disconnect the camera from the power supply.
• Use a Phillips-head screwdriver to remove the water-tight door (see diagram) and locate the Reset button.
• Press and hold the Reset button while reconnecting power. Continue to hold the Reset button for 10 seconds.
Questions?
Visit the
Alarm.com Support
https://answers.alarm.com/Installation_and_Troubleshooting/Video_Devices/Indoor%2F%2FOutdoor_Turret_Camera_(ADC-VC836)/Indo
Center.
Updated: Fri, 31 Aug 2018 18:59:33 GMT
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