Summary of Contents for Garland CFA Garland Grill 2.0
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CFA Garland Grill 2.0 Electric Dual Side Clamshell Grill Installation, Operation and Maintenance Manual model Garland CFA Hot-Line: 1-800-379-7278 CXPB12 Document Number: GAR_IOM_CFABROILER_4603091 rev 00 (08/21/2017)
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Serial Number SHIPPING DAMAGE CLAIM PROCEDURE Please note that the Garland equipment was carefully Date of Installation inspected and packed by skilled personnel before leaving the factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the equipment.
Safety Notices DEFINITIONS DANGER DANGER KEEP APPLIANCE AREA FREE AND CLEAR OF COMBUSTIBLES. Indicates a hazardous situation that, if not avoided, will result in death or serious injury. This applies to the most extreme situations. DANGER It is the responsibility of the equipment owner to Warning perform a Personal Protective Equipment Hazard Indicates a hazardous situation that, if not avoided,...
Safety Notices (continued) Notice Important This appliance is not approved or authorized for home or residential use, but is intended for commercial Additional Safety Notices are stated in the relevant applications only. The manufacturer and/or authorized sections throughout the manual. representative will not provide service, warranty, maintenance or support of any kind other than in commercial applications.
42,000 cycles, or until the end of the Product warranty, whichever comes first. During the warranty period, Garland agrees to repair or replace, any part that proves to be defective in material or workmanship at no charge for the part or normal labor unless otherwise specified in this warranty.
Comparing Major Components on CFA Garland Grill 1.0 and 2.0 Users who have used CFA Garland Grill 1.0 will find similar, but very different components and accessories/tools on Grill 2.0. This section provides an overview on the features and differences between Grills 1.0 and 2.0.
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Section 1 General Information CFA Garland Grill 1.0 (CXBE12) CFA Garland Grill 2.0 (CXPB12) Lower Broiler Box includes: Lower grates with open groves, IR Solid one piece cast iron lower grate, sealed completely to the tent and heating elements. broiler box.
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General Information Section 1 CFA Garland Grill 1.0 (CXBE12) CFA Garland Grill 2.0 (CXPB12) Broiler box inner shields New Side Skirts, Left/Right, attached onto lower grate. Nugget rack kit, stored below grease drawer Nugget racks are no longer required. New nugget spatula.
Section 2 Installation DANGER Installation, adjustments, start-up procedure and function test of the appliance must be performed by the manufacturer’s service partners (Factory Authorized Service Agencies), following all applicable national and local codes, and health and safety regulations. Specifications RATING PLATE LOCATION The rating plate is affixed to the lower front of the right exterior body side panel.
Installation Section 2 Removing Equipment from Wood Crate 4. Release the front caster brakes and push unit forward WARNING off of the skid. Carefully move and guide the unit to Follow the instructions below to safely and easily remove roll straight ahead. unit from skid.
Section 2 Installation Installation Requirements CODE burner and appliance performance. If air movement is a concern, adjustments should be made to In the United States the installation must comply with correct the problem by Factory authorized service the latest edition of the National Electrical Code ANSI/ technician.
Installation Section 2 Installation Instructions TRANSPORTING EQUIPMENT TO LOCATION CAUTION • Plan first to lower your risk of encountering problems during the transport process. • Understand the brake caster mechanism to apply or release when required. • Keep top platen down during transportation. •...
Section 2 Installation APPLIANCES EQUIPPED WITH CASTERS REMOVING DOCKING STATION If location has a docking station for CXBE12 (or Grill 1.0/ Gen1), remove all the components of the docking station before installing the new grill. New grill’s back casters are further back on the unit than the current grill.
Installation Section 2 LEVELING ADJUSTING THE CASTERS • Position and level the appliance under the hood and in NOTE: its normal operational position. • All casters are height adjustable. sters are height adjustab Rear Caster • IMPORTANT: Front Caster Max 2.9” •...
Section 2 Installation REMOVING STAINLESS STEEL PLASTIC FILM COVER 4. Adjust the caster assembly by turning the caster All plastic protective film must be removed before turning counterclockwise to increase the height or clockwise on the appliance. to decrease the height. The film covers both internal and external components (e.g.
Installation Section 2 ELECTRICAL CONNECTION Start-Up and Function Test Warning NOTE: The grill is not equipped with a circuit breaker. • Follow the steps on the Start-Up Checklist. Authorized Service Representatives are obligated to follow industry standard safety procedures, including, •...
Section 3 Operation WARNING CAUTION Power Interruption To achieve proper cooking temperature and performance, the Left and Right Side Skirts MUST If for any reason the electrical power is interrupted BE INSTALLED correctly before operation. or the circuit breaker is turned off, turn the power off to the appliance by switching the main power Proper Installation of Side Skirts: switch off.
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Operation Section 3 WARNING CAUTION Electrical Hazard Property Damage • DO NOT use an extension cord to connect this • DO NOT sit or stand on the appliance under any appliance to a power supply. circumstance. Serious injury and damage to the operator, appliance and/or property could result.
Section 3 Operation Controls Sequence of Operation 1. After pressing the power switch ON (left illustration, ❶, green light on), the controller (❸) is started and the ❷ grill will go through initialization. 2. While grill goes through a calibration process, the platen (or lid) may rise and lower.
Section 3 Operation INSTALLING AND USING THE ACCESSORIES Side Skirts Front Deflector Shield The side skirts help to regulate grill temperature. CAUTION CAUTION The front deflector shield deflects smoke away from the front and helps to regulate grill temperature. The To achieve proper cooking temperature and deflector MUST be fastened securely in place before performance, the Left and Right Side Skirts MUST BE...
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Operation Section 3 Grease Drawer Nugget Spatula CAUTION Nugget Racks are no longer required. Nuggets are to Before operating this appliance, the grease drawer be placed directly onto the MUST be in place and sit completely inside the drawer cook surface. compartment.
Section 3 Operation Cooking Procedure • The comprehensive cooking procedure on the Garland PREPARING GRILL FOR USE & RELEASE AGENT Grill, together with proper food preparation and (Before the first operation of the day) handling methods, has been developed by Chick- 1.
Operation Section 3 PUTTING PRODUCTS ON GRILL ABORTING A COOK CYCLE 1. (if required) Bring grill out of Sleep Mode, push the 30 Seconds Rule round green button or WAKE on screen. The platen will • If wrong recipe is selected, it can be changed within rise and the Recipe Selector screen appears.
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Section 3 Operation TABLE: CFA PRODUCT LAY PATTERN SUMMARY For reference only. Always follow the latest instructions from Chick-fil-A. Grilled Filets • Place filets smooth side down to create the best grill marks. Point tips of filets to outside of grill. •...
Operation Section 3 easyTOUCH™ Quick Reference HOME SCREEN RECIPE SELECTOR SCREEN (Display all recipes from chosen menu.) Display Temp Change Cook Time / Gap Status Enter Clean Mode Go To HOME Screen Set Display Language Lock Screen Enter Sleep Mode REVISION MANUFACTURE DATE INSTALL DATE...
Section 3 Operation easyTOUCH™ Controller ICONS & FUNCTIONS NOTE: The easyTOUCH™ screen display, layout and icons shown herein are for reference only and are not intended to Many of the icons described below are common on other be an exact representation of those displayed on the grill. cooking and settings screens.
Operation Section 3 ON SCREEN WARNINGS AND ALERTS MESSAGES Sleep Mode The following warnings might appear after a recipe is • Access from cooking screens. selected. TOO COLD TO COOK WARNING • Indicates the grill temperature is too cool to properly cook a recipe. •...
Section 3 Operation easyTOUCH™ Procedures START UP & PREHEAT 7. The grill is ready 1. Press the Power Green light to use when the Switch to turn the indicates that the platen opens and grill on. Grill power the Recipe Selector is “ON”...
Operation Section 3 COOKING A RECIPE Note: Press ABORT ( ) or the round green button during cooking stops the 1. If the grill has cook cycle, raises the platen, and entered Sleep displays a warning “DISCARD mode, press WAKE PRODUCT”.
Section 3 Operation CHECK TEMPERATURES CANCELING A COOK CYCLE The temperature screen shows the actual and the set point 1. Canceling a temperatures at each thermocouple. cook cycle raises the platen, and Notice displays a DISCARD Actual temperature of each heater changes as grill PRODUCT heats up or cools down.
Operation Section 3 ACTIVATE SLEEP MODE MANUALLY SHUTDOWN Sleep mode can be selected from the RECIPE SELECTOR 1. Return to HOME screen to save energy during idle periods. screen. Pressing HOME icon exits 1. From the RECIPE cooking mode SELECTOR screen, and turns off the press heaters.
6. On the image selection screen, a NOTE New Feature PARTIAL LOAD SETTINGS: new icon or image • Unless instructed by CFA or Garland engineering, do not can be uploaded change the defaults on Partial Load Settings. from USB. •...
Factory. from HOME screen. If for any reason grill is not performing as normal, immediately contact Garland CFA Hot-Line for assistance. ENTERING PASSWORD IN OTHER LANGUAGES The default password screen keyboard shows English 2. Enter the password character set.
Section 3 Operation IMPORT/EXPORT (FROM USB) EXPORT SYSTEM LOGS will This function allows user to Import Recipes From USB, copy all the logs from the Export Recipes To USB, and Export System Logs to USB. internal grill memory into a NOTE: Export recipes to a USB flash drive for back up every USB.
Operation Section 3 SLEEP CONFIGURATION VOLUME ADJUSTMENT The grill can be configured to enter Sleep mode Factory default volume is set to high (recommended). automatically after a period of inactivity. 1. Select SETTINGS 1. Select SETTINGS from HOME screen. from HOME screen. 2.
Follow on screen instructions to finish, to re-calibrate and perform grill zero routine, or to acknowledge adjustment required. IMPORTANT: Contact Garland CFA Hot-Line if gapping or adjustment is required. All service work must be performed safely by Factory Authorized Service Technicians.
Operation Section 3 SOFT RESET Diagnostics This is also called “Reset Lane” on display. ADVANCED—COMPONENT LIFE TRACING This function reboots the controller only. It does not turn This section contains life cycle data of important the grill off; it does not reset to defaults. components of the grill.
Section 4 Cleaning & Maintenance Notice Warnings Electrical Hazard Always check with Chick-fil-A store manager for latest cleaning method. Turn Off power switch and unplug when cleaning the side or front or back panels of the grill. Warning Refrain from touching anything electrical when you’ve To avoid burn injuries, handle the grease got wet hands or bare feet.
Cleaning & Maintenance Section 4 Moving the Grill Caution CAUTION Ensure platens are down, in closed position, when moving grill. Avoiding procedure may cause damage or loss of calibration on the platen and potential of error message can occur. 1. If required, turn power switch ON (green light on) and press the round green button to lower platen.
NO CLEANING CHEMICALS should ever be instructions. applied to the top or bottom grates. • This section summarizes the main process on cleaning a Garland Backyard Grill. • Benefits: To prevent food residues to bake onto grates causing excessive carbon build-up. CAUTION NO CLEANING CHEMICALS should ever be applied to the top or bottom grates.
Cleaning & Maintenance Section 4 Cleaning and Sanitizing Grill Exterior Cleaning Grill at Midday • Frequency: Every 2 hours throughout the day. • Frequency: Once a day after peak meal time. • Areas to clean: Front Panel, Display Screen, Sides, Platen •...
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Section 4 Cleaning & Maintenance 2. Use the grill brush to remove burned food particles and 4. Other items to clean at Midday include: then use the silicone squeegee side to pull the debris • Plastic Oil Pan and Oil Roller into the grease drawer.
Cleaning & Maintenance Section 4 End of Day Cleaning AREAS OF GRILL TO CLEAN Upper and Lower Grill Grates CAUTION • Use detailing tool, grill brush, and a damp, sanitized To avoid burn injuries, towel to clean. allow grill to cool before cleaning: •...
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Section 4 Cleaning & Maintenance Backsplash Surface of Grill Platen Sensors and Sensor Targets • Wipe the backsplash area with a clean, sanitized towel. • The sensors on the platen arm measures and validate For stubborn build-up, spray super contact cleaner on a the leveling of the platen.
BENEFITS to clean tools and attachments of the grill (shown below) at end of day: Garland has developed a CFA Garland Grill Certification program that encompasses a series of important service tasks, if performed annually, will provide our customers consistent cooking performance on grill, increase grill reliability and life cycle, and most importantly, ensure safety is maintained at the highest standard.
When problem occurs, the display may show an error code For Service Suport, Call and on-screen instructions. Garland CFA Hot-Line: 1-800-379-7278 • User has to discard any laid product and call for service immediately. Grill is locked and not functional. (below,...
Troubleshooting Section 5 Retrieving Error Codes On Display 1. From Home Screen, press Diagnostics. 2. From Diagnostics screen, press START next to “Diagnostics Log”. 3. Use the up / down arrows on the left to scroll. The newest information is shown at the top (line “0”). Ensure to check time-stamps.
Section 5 Troubleshooting Cooking Issues Problem: • Product is undercooked / overcooked. • Product appearance is not satisfactory. Troubleshooting: • To determine if there is an issue with grill, a product integrity test is important, as well as recording the heater temperatures.
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Troubleshooting Section 5 Possible Issues Action Refer to CFA operational guideline. Product was not completely thawed before cooking. Raw product temperature must be maintained at 35F to 40F before cooking. Product was not correctly filleted. Refer to CFA operational guideline. Products were positioned incorrectly or overlapping Refer to CFA operational guideline.
Section 5 Troubleshooting Display Screen / User Interface (UI) Controller Issues • Some issues with the display device can be resolved by using the functions in easyTOUCH SETTINGS (password protected). Use the table below to locate the proper action required. Problem Possible Cause Action...
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GARLAND 1177 KAMATO ROAD, MISSISSAUGA, ONTARIO, CANADA, L4W1X4 888-442-7526 WWW.GARLAND-GROUP.COM WWW.WELBILT.COM Welbilt provides the world’s top chefs, and premier chain operators or growing independents with industry leading equipment and solutions. Our cutting-edge designs and lean manufacturing tactics are powered by deep knowledge, operator insights, and culinary expertise.
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