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Troubleshooting - Toshiba B-EP800-CHG6-QM-R Owner's Manual

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TROUBLESHOOTING

If you have any problems while using this product, please check the following point first.
If a problem cannot be solved by taking actions described below, unplug the battery charger and
contact the dealer or an authorized Toshiba Tec service representative for assistance.
Symptom
A battery pack is loaded in the
battery charger, but the
CHARGE lamp does not light
up in red.
The CHARGE lamp blinks in
red.
Charging time overruns the
approximate specified time.
Battery pack does not last long
time though the battery is fully
charged.
The battery pack cannot be
inserted into the slot.
 The power cord is not connected properly.
 Firmly connect the power cord to the AC adapter and the AC
outlet.
 The terminals of the battery charger or the battery electrodes
are stained.
 Wipe clean those portions with a soft dry cloth.
 You are attempting to charge a battery pack with the over
discharge protection activated (The CHARGE lamp may not
light up immediately after loading a battery.)
 Leave the battery charger and the battery pack alone for a
few minutes. If the CHARGE lamp does not light after all,
stop using the battery pack, as the battery pack may be
faulty.
 The partition is not fitted.
 Fit the partition in the correct orientation.
 A battery pack failure is detected.
 It could be the end of battery life. Replace the battery pack
with a new one.
 Charging time varies depending on the condition of the battery
pack, ambient temperature, etc.
 If the battery charger continues charging even after the
specified time has passed, stop charging and replace the
battery pack with a new one.
 It could be the end of battery life.
 Replace the battery pack with a new one.
 The partition is not set completely.
 Fit the partition completely.
6
Cause and resolution

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