Troubleshooting - Panasonic EW-DC12 Operating Instructions Manual

Troubleshooting

Problem
The charge status lamp
( ) does not glow when
charging starts.
The charge status lamp
( ) is blinking rapidly.
(Twice every second)
The toothbrush can only
be used for a few
minutes, even if it is
charged.
The battery capacity
lamp ( ) turns off
without blinking.
18
PB019965 - EW-DC12 _(01GB)_02-19-21.indd 18
Possible cause
You have just purchased the
toothbrush or have not used it
for a while.
The main unit is not attached
to the charging section.
The temperature is too low or
high while charging.
The main unit cannot be
inserted straight on the
charger.
The battery has reached the
end of its life (approx.
3 years).
Action
The charge status lamp (
for several minutes after starting to charge it,
but it will glow if you continue to charge it. If
the charge status lamp ( ) does not glow
after a while, consult with an authorized
service centre for repair.
Check that the main unit guide has been
attached to the charging stand properly.
(See page 16.)
Charge the toothbrush within the
recommended charging temperature of 5 °C
to 35 °C. If the charge status lamp (
even when charging within the recommended
temperature range, please contact an
authorized service centre for repair.
Insert the main unit so the bottom of it
contacts the charging section of the charger,
and confirm that the charge status lamp (
glows. (See page 11.)
Replace the battery. (See page 20.)
Please contact your dealer or Service Centre.
) may not glow
) blinks
)
2021/2/19 15:30:50