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Table of Contents
Related Manuals for T-Mobile SyncUP TRACKER
Summary of Contents for T-Mobile SyncUP TRACKER
- Page 1 User Guide December 18 , 2020...
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Page 2: Table Of Contents
What is SyncUP TRACKER? ....................3 SyncUP TRACKER Requirements ..................3 SyncUP TRACKER App ..................... 4 What’s Included? ......................... 4 Download the SyncUP TRACKER App ................6 Features ..........................6 Real Time Location Tracking ....................6 Virtual Boundaries....................... 6 Customizable Tracker Profiles....................6 Light Sensor ........................ - Page 3 How to Turn on the Light Sensor..................26 Appendix A........................... 27 Regulatory Notices and Cautions..................27 Appendix B ........................... 29 Cautions ..........................29 Additional Information ......................29 Support ..........................30 How to Reach Us ....................... 30 SyncUP TRACKER User Guide...
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Page 4: Welcome
T- Mobile LTE Network. The device pairs with the SyncUP TRACKER app to show you real-time tracking, other customizable features, delivers personalized alerts to any... -
Page 5: Syncup Tracker App
The SyncUP TRACKER app is required for the complete experience where you can access your items location, toggle notifications and much more. The app is available for free for everyone! Search for SyncUP TRACKER in the Apple App Store, Google Play, or visit: www.t-mobile.com/syncuptracker. - Page 6 Tracker Connect the USB end to the power adaptor Plug adapter into an outlet to charge the Tracker The LED indicator will be yellow when charging and green when fully charged SyncUP TRACKER User Guide...
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Page 7: Download The Syncup Tracker App
Download the SyncUP TRACKER App Search for “SyncUP TRACKER” in the Apple App Store or Google Play Store. Or visit: https://www.t-mobile.com/tablet/t-mobile-syncup-tracker Open the SyncUP TRACKER app on your smartphone; log in to the app and follow the step-by-step instructions to start using your Tracker. -
Page 8: Light Sensor
The tracker also emits a sound when searching for lost or missing items. Tap on the Play button within the Tracker app and the device will emit a buzzing sound for 2 minutes. Tracker LED Indicators The tracker has a light-emitting diode (LED) on the front to indicate various conditions. SyncUP TRACKER User Guide... -
Page 9: Care And Cleaning
Use a soft, clean cloth and warm water to wipe off the tracker. While most household cleaners should not stain or damage the device, check on a small area first. The USB charging cable and adapter should only be cleaned with a dry, clean cloth SyncUP TRACKER User Guide... -
Page 10: Specifications
• FCC ID: R38YLCP314AT • Sensors: Light sensor • User Controls: Button • LED Light: Green, yellow, red Networks • LTE Bands: B2, 4, 5, 12, 13, 25, 26, 66, 71, 41 • Roaming: Not supported SyncUP TRACKER User Guide... -
Page 11: Get Started
GET STARTED Setting up your Tracker Device Open the SyncUP TRACKER app on your smartphone and follow these steps. Welcome to SyncUP TRACKER: 1. Begin setting up your Tracker device and App by following the next steps 2. Walkthrough the quick tutorial to get to know the app! - Page 12 3. Allow location access: allowing location access will enable SyncUP Tracker to locate your things 4. Allow SyncUP Tracker to use your location? To ensure your trackers work properly please grant FULL location access. SyncUP TRACKER User Guide...
- Page 13 5. Allow Push Notifications 6. Notifications: May include alerts, sounds, and icon badges. These can be configured in Settings. SyncUP TRACKER User Guide...
- Page 14 1. Tap Scan QR code: This will recognize the tracker and start connecting you to our network. 2. Click Allow on the Notification screen: This allows the camera to take Images and scan the QR code. SyncUP TRACKER User Guide...
- Page 15 3. QR Code scan success! Your device is now being connected to the network and everything is being set up for your tracking needs. 4. You can also pair your tracker device Manually by entering the 15-digit IMEI Number located on the back of the device. SyncUP TRACKER User Guide...
- Page 16 5. IMEI number success: Your device is now being connected to the network and everything is being set up for your tracking needs. 6. Once you’ve added your device, you are now connected to T-Mobile: Tap Set up device profile to continue.
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Page 17: How To Create A Tracker Profile
How to Create a Tracker Profile Create a device profile for the item you plan on tracking. 1. Choose an Item to monitor in the SyncUP TRACKER app on your phone. 2. Enter details for the item you’re tracking like the unique name and location update frequency (For more info, please tap on the info bubble icon). -
Page 18: How To Personalize Your Tracker
How to personalize your Tracker Use the SyncUP TRACKER app to personalize your icons, or even add images of your own. Personalize your item with an icon or image: 1. Once you’ve selected an Item and you’re on the “Device Profile” screen, you’ll then be able to personalize the icons provided by tapping the edit... - Page 19 After you’ve completed device profile setup: 1. That’s it! You are done with the Items profile. You’ll be directed to the maps screen like what’s shown below: SyncUP TRACKER User Guide...
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Page 20: Use The App
Notifications and More tabs. NOTE: The magenta ring appears around the icon when you tap your tracker in the tracker drawer. SyncUP TRACKER User Guide... -
Page 21: Know Your Other Screens
More (Settings, Help & Feedback, About, Logout/Delete Account) This screen is where you’ll be able to access your app’s settings and look for any help and provide feedback. You can log out of your account or delete it. SyncUP TRACKER User Guide... -
Page 22: How To Create A Virtual Boundary
1. On your home screen, tap “Virtual Boundaries” and you will be directed to this screen show below (if you have no existing virtual boundaries). Tap “Add a virtual boundary” to begin. SyncUP TRACKER User Guide... - Page 23 3. Once your virtual boundary is set, give the virtual boundary a name, assign it to the item(s) you are tracking, and enable/disable notification alerts. SyncUP TRACKER User Guide...
- Page 24 It also sends a notification once the item has re-entered the Virtual Boundary. For faster Location Update Frequencies, Virtual Boundary notifications are recommended. If you’d like to create additional Virtual Boundaries, simply tap Virtual Boundaries on the item map. SyncUP TRACKER User Guide...
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Page 25: How To Delete A Virtual Boundaries
How to Delete a Virtual Boundaries 1. From your home screen/map screen, tap on “Virtual Boundaries”. Once you enter the Virtual boundaries screen, tap on the name of the virtual boundary you wish to delete. 2. Tap Delete virtual boundary SyncUP TRACKER User Guide... -
Page 26: How To Use Quick Tracking Mode
This is enabled by default. 1. To disable Quick Tracking Mode, Tap on the “More” tab, then Quick Tracking Mode, and then toggle the enabled feature to disabled. SyncUP TRACKER User Guide... -
Page 27: How To Turn On The Light Sensor
The sensor detects changes from Dark to Light and Light to Dark and can be enabled individually. 1. To turn on the light sensor, navigate to the More tab, and then tap Notification Settings 2. Once you enter into “Light Sensor”, you can enable light sensors SyncUP TRACKER User Guide... -
Page 28: Regulatory Notices And Cautions
Use of Your Device on an Aircraft: Using your Device on an aircraft may violate FAA regulations. Because your Device may interfere with onboard electronic equipment, always follow the instructions of airline personnel regarding use of your Device. Always turn your Device OFF when instructed to do so. SyncUP TRACKER User Guide... - Page 29 The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. This device was tested for typical body-worn operations. Third-party belt clips, holsters, and similar accessories containing metallic components should not be used. SyncUP TRACKER User Guide...
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Page 30: Cautions
T-Mobile USA, Inc. The manual is published by T-Mobile USA, Inc. We reserve the right to make modifications on print errors or update specifications without prior notice. Coverage not available in some areas. -
Page 31: Support
By postal mail: T-Mobile USA, Inc. 12920 SE 38th Street, Bellevue, Washington, United States, 98006 From your phone dial 611 or 1.877.453.1304. If you are calling about technical issues related to your T-Mobile service, please call from a different phone so we can help troubleshoot the issue. Call Us - TTY TTY service is available for the hearing and speech impaired.
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Can tracker be shared to another t mobile device?