Modem Problems - Motorola HK1223 Owner's Manual

If the operating radio channel is in poor quality, change the Access
Point and all the wireless station(s) within the BSSID to another radio
channel.
Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point it is associated with.
Make sure that your computer is configured with the same security
option (encryption) to the Access Point.
Use the Web Manager/Telnet of the Access Point to check whether it
is connected to the network.
Reconfigure and reset the Access Point.
I cannot access the network.
Make sure that the necessary driver(s) is correctly installed.
Make sure that the network configuration is appropriate.
Make sure that the user name or password is correct.
You have moved out of range of the network.
Turn off power management.

Modem Problems

The modem does not work.
Make sure that the modem driver is correctly installed.
Make sure that the COM port in the communication software is
correctly set.
Turn off power management.
Troubleshooting 8-11