Troubleshooting - Samsung DIGITAL VOICE RECORDER YP-VP2 User Manual

Troubleshooting

When you have a trouble using the recorder, try the following before contacting a service centre.
Problem Solution
• Your recorder will not turn on if the battery
is completely drained. Recharge the battery
My recorder will
not turn on. and turn the recorder on again.
• Press the reset button to reset your recorder.
• Check if the buttons are locked.
• Check if the buttons correspond to the
The buttons do
not work.
functions you want to activate.
• Press the reset button to reset your recorder.
• The screen may not be visible under the
direct rays of the sun.
The screen
• The screen turns off automatically after
does not display
anything.
the period of time you set in <Display light
duration> has elapsed.
If you do not use your recorder for 5 minutes, it
My recorder turns
off automatically. will automatically turn off. Turn on your recorder.
• The battery running time may differ
The battery
depending on the current sound mode or
running time is
display settings.
different from
• The battery running time may shorten
what is written in
when your recorder was left in a high or low
the user manual.
temperature.
Kies will not work Check if your PC meets PC requirements.
on a PC. See "Recommended PC requirements."
Problem Solution
Run Windows Update on the PC. Select key
My recorder will
updates and service packs and update all.
not connect to
When the update is completed, reboot the PC
a PC.
and reconnect.
Stop all programs you are not using. Running
The file transfer is
multiple programs simultaneously can slow
too slow.
down the file transfer rate.
• Check if any playable files are stored in your
recorder.
My recorder will
not play any files. • Check if the files are damaged.
• Check if the battery is charged.
• Check if the USB cable is correctly
I cannot
connected. Reconnect it.
download files to
• Check if the memory is full.
my recorder.
• Press the reset button to reset your recorder.
Check if you disconnected the USB cable while
transferring files or data. This can cause data
Files or data are
loss or fatal errors in your recorder. Samsung is
missing.
not responsible for any damages resulting from
data loss.
The playing time
This is normal if the currently playing file is in the
does not display
correctly during VBR (Variable Bit Rate) format.
playback.
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