Do you have a question about the ComforTrac Cervical and is the answer not in the manual?
Questions and answers
Lori Hoegler
February 12, 2025
Hello, when I pump up my ComforTrac cervical device, the air leaks out. I’m not getting even 30 seconds of neck traction before all the air leaks out. Help please.
1 comments:
Mr. Anderson
February 12, 2025
Air leakage in the Aspen ComforTrac Cervical device is most likely caused by head movement or repositioning, which can reduce the traction force reading. To fix this, slowly pump air back to the desired traction force level. If the issue persists, check for any visible damage or defects.
Please read this instruction manual carefully before using your ComforTrac Cervical device. The clear and concise instructions on the following pages will show you how to use and care for your ComforTrac Cervical device. NOTE: Please read the information and precautions in this manual before using the ComforTrac Cervical device.
It is important that the treatment recommendation from your clinician be based on a trial of the ComforTrac Cervical, and not another traction device. This will ensure that your clinician’s recommendations are precise with regard to treatment force (shown on the gauge as ‘pounds/kgs of force’), usage, position, and treatment duration.
System Components The ComforTrac Cervical System is provided with: 1 ComforTrac Cervical Device 1 Hand Pump with Gauge 1 Instruction Manual 1 Neck Cushion Use ONLY ComforTrac Cervical replacement parts.
Features & Controls Release Button Hand Pump Gauge Hand Pump & Gauge The supplied pneumatic hand pump adjusts the force of the traction delivered. As you pump air into the chamber of the diaphragm, the gauge indicates the amount of force being applied to your cervical area in ‘pounds/kgs of force.’ Your clinician or therapist will determine the proper amount of force.
Notes Recommended for Use The ComforTrac Cervical Traction Device is intended to treat a musculoskeletal or neurological impairment of the cervical spine to relieve pain, relax muscle spasms, and decompress spinal structures. Not Recommended for Use Cervical traction should be avoided in any condition of the cervical spine where movement can aggravate the condition or result in spinal instability, spinal injury and/or nerve root injury at risk for causing paralysis or ischemia.
• Device should be returned to ambient temperature if stored over 1000F or below 500F Set-up (No assembly required) Place the ComforTrac Cervical on a firm, flat, non-slippery surface (a carpeted floor will provide the most comfort). Make sure you have enough space to lie down in a fully extended position and that the device is not resting on top of the pump hose.
Using the Device 1. Lie down on your back, placing your neck between the neck wedges. Ensure that the head carriage is in the starting position by pressing and holding the release button and applying gentle downward pressure to the head carriage with your hand. 2.
Care for your Device Cleaning Use only mild detergents to clean the ComforTrac Cervical. The ComforTrac Cervical is designed to give you years of safe and effective traction treatment. Troubleshooting The ComforTrac Cervical features a high quality gauge designed to be extremely accurate.
Warranty Information ComforTrac, Inc. warrants your ComforTrac Cervical Device to be free from defects in workmanship and materials for a period of three (3) years from the date of shipment from the factory. ComforTrac, Inc. will repair or replace, at its factory, any devices found to have become defective within the warranty period.
Need help?
Do you have a question about the ComforTrac Cervical and is the answer not in the manual?
Questions and answers
Hello, when I pump up my ComforTrac cervical device, the air leaks out. I’m not getting even 30 seconds of neck traction before all the air leaks out. Help please.
Air leakage in the Aspen ComforTrac Cervical device is most likely caused by head movement or repositioning, which can reduce the traction force reading. To fix this, slowly pump air back to the desired traction force level. If the issue persists, check for any visible damage or defects.
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