Dell S3423DWC User Manual
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Dell S3423DWC User Manual

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Dell S3423DWC
User's Guide
Monitor Model: S3423DWC
Regulatory Model: S3423DWCc

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Summary of Contents for Dell S3423DWC

  • Page 1 Dell S3423DWC User’s Guide Monitor Model: S3423DWC Regulatory Model: S3423DWCc...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions......6 About your monitor ......7 Package contents .
  • Page 4 Setting up the monitor ..... . .27 Attaching the stand ....27 Connecting your monitor .
  • Page 5 ..... 65 Contacting Dell..... . . 65...

  • Page 6: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.

  • Page 7: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 8 Component description Component image Super speed USB 3.2 Gen 2 10 Gbps Type-C to Type-C upstream cable (C-C cable) (1 meter) USB 3.0 upstream cable (enables the USB ports on the monitor) • Quick Setup Guide • Safety, Environmental, and Regulatory Information │...

  • Page 9: Product Features

    Product features The Dell S3423DWC monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static, and LED backlight. The monitor features include: • 86.42 cm (34.0 in.) viewable area display (measured diagonally). • 3440 x 1440 resolution, with full-screen support for lower resolutions.
  • Page 10 WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, which includes but is not limited to eye fatigue and digital eye strain. ComfortView Plus feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.

  • Page 11: Identifying Parts And Controls

    Identifying parts and controls Front view Control buttons Label Description Function buttons To adjust items in the OSD menu. (For more information, see Using the control buttons.) Power On/Off button To turn the monitor on or off. Solid white light indicates that the monitor is turned on and functioning normally.

  • Page 12: Back View

    Lists the regulatory approvals. Refer Barcode serial number and to this label if you need to contact Service Tag label) Dell for technical support.The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 13: Side View

    Side view Bottom view Bottom view without monitor stand Label Description Security-lock Secure your monitor using a security lock (purchased slot (based on separately) to prevent unauthorized movement of your Kensington monitor. Security Slot) Power connector Connect the power cable (shipped with your monitor). HDMI 1 2.0 port Connect to your computer using an HDMI cable.
  • Page 14 USB-C upstream Connect the USB-C cable that came with your monitor port to the computer or mobile device. This port supports USB Power Delivery, Data, and DisplayPort video signal. The super speed USB 5 Gbps (USB 3.2 Gen 1) Type-C port offers the fastest transfer rate and the alternate mode with DP 1.4 supports a maximum resolution of 3440 x 1440 at 100 Hz, PD 20 V/3.25 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.

  • Page 15: Monitor Specifications

    Monitor specifications Model S3423DWC Screen type Active matrix-TFT LCD Panel type Vertical Alignment Viewable image Diagonal 864.2 mm (34.0 in.) Horizontal, Active Area 797.2 mm (31.19 in.) Vertical, Active Area 333.7 mm (13.14 in.) Area 266048.26 mm (412.38 in. Native resolution and...
  • Page 16 100 mm Tilt -5° to 21° Swivel Slant Adjust -4° to 4° Dell display manager Easy Arrange and other key features compatibility Security Security-lock slot (cable lock optional purchase) *USB-C (Alternate mode with DisplayPort 1.4): HBR3/DisplayPort 1.4/DP audio is supported.

  • Page 17: Resolution Specifications

    Resolution specifications Model S3423DWC Horizontal scan range 30 kHz to 160 kHz Vertical scan range 48 Hz to 100 Hz (HDMI) 48 Hz to 100 Hz (USB-C) Maximum preset 3440 x 1440 at 100 Hz (USB-C) resolution 3440 x 1440 at 100 Hz (HDMI)

  • Page 18: Preset Display Modes

    Preset display modes Horizontal Vertical Sync Polarity Pixel Clock Display Mode Frequency Frequency (Horizontal / (MHz) (kHz) (Hz) Vertical) VESA, 640 x 480 31.47 59.94 25.18 VESA,640 x 480 37.50 31.50 IBM, 720 x 400 31.47 70.08 28.32 VESA,800 x 600 37.88 60.32 VESA,800 x 600...

  • Page 19: Electrical Specifications

    Electrical specifications Model S3423DWC Video input signals HDMI 2.0 (HDCP), 600 mV for each differential line, 100 ohm input impedance per differential pair USB-C 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ±...

  • Page 20: Physical Characteristics

    Physical characteristics Model S3423DWC Signal cable type • Digital: USB-C, 24 pins • Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 489.36 mm (19.27 in.) Height (compressed) 389.36 mm (15.33 in.) Width 808.16 mm (31.82 in.) Depth 217.05 mm (8.55 in.)

  • Page 21: Environmental Characteristics

    Environmental characteristics Model S3423DWC Compliant Standards • RoHS-compliant • BFR/PVC reduce monitor (The circuit boards are made from BFR/PVC-free laminates) • Arsenic-free glass and Mercury-free for the panel only • Energy Gauge shows the energy level being consumed by the monitor in real time.

  • Page 22: Plug-And-Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state, which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/pixelguidelines.
  • Page 23 • Ensure that the monitor screen is at eye level or slightly lower when you are sitting in front of the monitor. • Adjust the tilt of the monitor, its contrast, and brightness settings. • Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen.

  • Page 24: Handling And Moving Your Display

    Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, observe the following guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 25: Maintenance Guidelines

    For best practices, follow the instructions in the list below when unpacking, clean- ing, or handling your monitor: • To clean the Dell monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell monitor screen.
  • Page 26 Customer Induced Damage (CID). CID is not covered under the standard Dell warranty. • If you notice white powder when you unpack your monitor, wipe it off with a cloth.

  • Page 27: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.

  • Page 28: Connecting Your Monitor

    Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell- supplied inbox cables. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable-management slot before connecting them.

  • Page 29: Organizing Cables

    Organizing cables Use the cable-management slot to route the cables connected to your monitor. Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor. (See Security-lock slot). Secure your monitor to a table using the Kensington security-lock. For more information on using the Kensington lock (sold separately), see the docu- mentation that is shipped with the lock.

  • Page 30: Removing The Stand

    Removing the stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor.

  • Page 31: Wall Mounting (Optional)

    Wall mounting (optional) (Screw dimension: M4 x 10 mm). See the documentation that is shipped with the VESA-compatible wall-mounting kit. 1. Lay the monitor on a soft cloth or cushion at the edge of the desk. 2. Remove the stand. See Removing the stand for details.

  • Page 32: Operating Your Monitor

    Operating your monitor Power on the monitor Press the button to turn on the monitor. Using the control buttons Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. │ Operating your monitor...

  • Page 33: Control Buttons

    Control buttons The following table describes the control buttons: Control Buttons Description Use this button for choose from a list of preset modes. Shortcut key/Preset Modes Use the button to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Shortcut key/Input Source Use the Menu button at launch your on-screen...

  • Page 34: Osd Controls

    OSD controls Use the buttons on the bottom of the monitor to adjust the image settings. 1 2 3 4 Control Buttons Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu.

  • Page 35: Using The On-Screen Display (Osd) Menu

    NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to automatically close. 1. Press the button to display the OSD main menu. Dell 34 Monitor Brightness / Contrast Input Source Color Display...
  • Page 36 Icon Menu and Description Submenus Brightness/ Uses this menu to adjust the brightness and contrast. Contrast Dell 34 Monitor Brightness / Contrast Input Source Color Display PIP/PBP USB Selection Audio Audio Menu Menu Personalize Personalize Others Others Brightness Adjusts the brightness of the backlight.
  • Page 37 Icon Menu and Description Submenus Input Source Uses the input source menu to select between the different video signals that may be connected to your monitor. Dell 34 Monitor Brightness / Contrast USB-C Input Source HDMI 1 Color HDMI 2...
  • Page 38 Icon Menu and Description Submenus Color Changes the color setting mode. Dell 34 Monitor Brightness / Contrast Preset Modes Standard Input Color Format Input Source Reset Color Color Display PIP/PBP USB Selection Audio Audio Menu Menu Personalize Personalize Others Others...
  • Page 39 Description Submenus Preset Presses the buttons to adjust the three Modes colors (R, G, B) values and create your own preset color mode. Dell 34 Monitor Brightness / Contrast Preset Modes Standard Input Source Input Color Format Movie Reset Color...
  • Page 40 Icon Menu and Description Submenus Uses this feature to adjust the flesh tone color in the video image. Press the button to adjust the hue from 0 to 100. Presses the button to increase the green shade of the video image. Presses the button to increase the purple shade of the video image.
  • Page 41 Icon Menu and Description Submenus Display Uses Display to adjust image. Dell 34 Monitor Brightness / Contrast Aspect Ratio 21:9 Input Source Sharpness Color Response Time Normal Display USB-C Prioritization High Data Speed Reset Display PIP/PBP USB Selection Audio Audio...
  • Page 42 Icon Menu and Description Submenus PIP/PBP Allows you to watch more images at the same time. Dell 34 Monitor Brightness / Contrast PIP/PBP Mode Input Source 50% - 50% Color 75% - 25% Display 25% - 75% PIP/PBP 67% - 33%...
  • Page 43 See also Setting the KVM switch for details. When you use only one upstream port, the connected upstream port is active. Dell 34 Monitor Brightness / Contrast HDMI 1 USB-B HDMI 2 USB-C...
  • Page 44 Menu Selects this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 34 Monitor Brightness / Contrast Language English Input Source...
  • Page 45 Icon Menu and Description Submenus Personalize Selects this option to adjust the settings of the person- alization. Dell 34 Monitor Brightness / Contrast Shorout Key 1 Preset Modes Input Source Shorout Key 2 Volume Color Power Button LED On in On Mode...
  • Page 46 Description Submenus Power But- Sets the power LED indicator On In On Mode or Off ton LED In On Mode to save energy. Dell 34 Monitor Brightness / Contrast Shorout Key 1 Input Source Shorout Key 2 Color Power Button LED...
  • Page 47 Personalize Others Display Info Views the monitor’s current settings. Dell 34 Monitor Dell 34 Monitor Brightness / Contrast Display Info Model: Dell S3423DWC Input Source DDC/CI Input Source: HDMI 2 Color LCD Conditioning Current: 1920x1080, 60Hz 24-bit Display PBP Status: O...
  • Page 48 Service Tag Views the service tag number of the display. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.

  • Page 49: Menu And Power Button Lock

    NOTE: The Lock menu can be accessed using this method when the Menu and Power buttons are in unlocked state. Dell 34 Monitor Select option: To access the Unlock menu, press and hold the Exit button (button 4) for four seconds.
  • Page 50 There are three lock options. Menu Description Menu Buttons When Menu Buttons is selected, the OSD menu settings cannot be changed. All buttons are locked except Power button. Power Button When Power Button is selected, the display cannot be turned off using the Power button. Menu + Power When Menu + Power Buttons is selected, the OSD Buttons...

  • Page 51: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, the following message is displayed: Dell 34 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3440x1440, 100Hz or any other monitor listed timing as per the monitor speci cations.
  • Page 52 If you press any button other than the power button, the following messages are displayed depending on the selected input: Dell P2418HZ Dell 34 Monitor No HDMI 1 signal from your device. Press any key on the keyboard or move the mouse to wake it up.
  • Page 53 Dell P2418HZ Dell 34 Monitor No USB-C Cable The display will go into Standby Mode in 4 minutes. www.dell.com/S3423DWC S3423DWC The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message is displayed:...

  • Page 54: Setting The Maximum Resolution

    In Windows 10 and Windows 11: 8. Right-click the desktop and click Display settings. 9. If you have more than one monitor connected, ensure to select S3423DWC. 10. Click the Display Resolution drop-down list and select 3440 x 1440. 11. Click Keep changes.

  • Page 55: Setting The Kvm Switch

    When connecting HDMI + USB-B to computer 1 and USB-C to computer 2, make sure USB for HDMI is assigned to USB-B HDMI 2.0 USB-C HDMI 2.0 Dell 34 Monitor Brightness / Contrast HDMI 1 USB-B Input Source HDMI 2...

  • Page 56: Setting The Auto Kvm

    Setting the Auto KVM You can follow below instruction to set up Auto KVM for your monitor: 1. Ensure that PIP/PBP Mode is Off. Dell 34 Monitor Brightness / Contrast PIP/PBP Mode Input Source 50% - 50% Color 75% - 25%...

  • Page 57: Using The Tilt And Vertical Extension

    Using the tilt and vertical extension NOTE: These values are applicable to the stand that was shipped with your monitor. To set up with any other stand, see the documentation that shipped with the stand. Tilt extension 5° 21° 100mm 4°...

  • Page 58: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal, and one of the following messages appears. While in self-test mode, the power LED remains white. Dell P2418HZ Dell 34 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes.

  • Page 59: Built-In Diagnostics

    2. Press the button (button three) to launch the OSD menu. 3. Using the front-panel buttons, select Others > Self-Diagnostic to initiate the self-diagnostic process. Dell 34 Monitor Dell 34 Monitor Brightness / Contrast Display Info Input Source DDC/CI...
  • Page 60 6. Repeat step 5 and inspect the screen when it displays the green, blue, black, and white colors, followed by onscreen text. 7. The test is complete when the onscreen text appears. To exit, press the front- panel buttons again. If you do not detect any screen abnormalities upon using the Built-in diagnostics- tool, the monitor is functioning properly.

  • Page 61: Common Problems

    Missing pixels • Cycle power On-Off. • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Troubleshooting...
  • Page 62 • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors Brightness problems • Reset the monitor to factory settings (Factory Reset).
  • Page 63 Common Possible Solutions Symptoms Missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.
  • Page 64 Product-specific problems Specific Possible Solutions Symptoms Screen image is too • Check the Aspect Ratio setting in the Display settings small OSD. • Reset the monitor to factory settings (Factory Reset). Cannot adjust the • Turn off the monitor, unplug the power cord, plug it back, monitor with the and then turn on the monitor.

  • Page 65: Regulatory Information

    EU product database for energy label and product information sheet S3423DWC: https://eprel.ec.europa.eu/qr/1107221. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www. dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country.

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