Franke S700 User Manual
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Franke S700 User Manual

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USER MANUAL
en
S700
FCS4067
Read the user manual before working on the machine.
Keep the manual with the machine and pass the manual
on to the next operator if the machine is sold or trans-
ferred to a third party.

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Summary of Contents for Franke S700

  • Page 1 USER MANUAL S700 FCS4067 Read the user manual before working on the machine. Keep the manual with the machine and pass the manual on to the next operator if the machine is sold or trans- ferred to a third party.

  • Page 3: Table Of Contents

    Type codes.................................  14 Description of machine............................ 15 Coffee machine .............................. 15 Add-on units...............................  18 Overview of operating modes.......................... 19 Franke Digital Services (option) ..........................  22 Installation .................................  23 Preparations...............................  23 Dimensions ................................  23 Requirements of the water supply ........................ 24 Filling and emptying............................
  • Page 4 13.5 Recommissioning after prolonged periods of storage or non-use .................  65 Disposal of parts .............................. 66 Technical data .............................. 67 15.1 Capacities in accordance with DIN 18873-2:2016-02 .................. 67 15.2 Electrical connection data .......................... 67 Index..................................  68 User manual S700...

  • Page 5: For Your Safety

    – The S700 is intended for use by trained personnel or as a self-service machine. – Self-service machines must always be monitored to protect the users. – Each operator of the S700 must have read and understood the manual. This does not apply to its use in the self-service sector.

  • Page 6: Explanation Of Safety Instructions

    Ensure that the machine and the power cord are not near any hot surfaces such as gas or electric stoves or ovens. d) Ensure that the power cord is not pinched and does not chafe on sharp edges. e) Only pull on the plug and not on the cable when disconnecting the device from the power grid. User manual S700...
  • Page 7 Keep hands away from the spouts and nozzles during this process. WARNING Risk of injury If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury. a) Never insert any objects into the bean hopper or grinder. User manual S700...
  • Page 8 Clean the machine if it is not used for extended periods (more than 2 days). CAUTION Formation of mold Mold can form on the coffee grounds. a) Empty and clean the grounds container at least once a day. User manual S700...

  • Page 9: Explanation Of Symbols

    When a symbol is illuminated on the dashboard, additional information and instructions can be displayed by tapping the symbol. Refer to the "Troubleshooting [} 61]" chapter for help if an error occurs. Symbol Designation Description Franke logo Call up the maintenance level Bean left/right Active grinder User manual S700...
  • Page 10 Set brightness Individualization Modify beverages and depiction Screen saver Advertising images Favorites Favorites button, can be assigned to a function that is used fre- quently Product Coffee bean Bean hopper is empty or not installed correctly Info User manual S700...
  • Page 11 If the entire system is affected by an error, the error message will appear automatically. Door open The door is open. Please close the door. Color code for error messages Temporary interruption System still fully functional System has limited functionality Some or all resources are locked User manual S700...

  • Page 12: Scope Of Delivery

    3 | Scope of delivery Franke Kaffeemaschinen AG SCOPE OF DELIVERY Item description Item number Coffee machine S700 (FCS4067) Manual set 560.0536.066 / 560.0546.106 Cleaning tablets (100 pcs.) 567.0000.010 Cleaning tablets (China) 567.0000.016 Cleaning tablets (USA/Canada) 567.0000.002 Milk system cleaning agent (dosing bottle) 567.0000.005...

  • Page 13: Identification

    4.1.2 CW (option) The type plate for the cup warmer is located in the interior on the rear panel. 4.1.3 AC200 (option) The type plate of the AC200 is located on the left-hand side of the pullout. User manual S700...

  • Page 14: Type Codes

    Autosteam Pro (steam wand with temperature sensor and programmable milk foam consistency) S700 Coffee machine (semi automatic) Series: S Overall size: 700 4.2.2 Add-on units Type code Description Accounting system Coin changer Cashless Coin validator Cup warmer User manual S700...

  • Page 15: Description Of Machine

    – Hot water spout (left) – iQFlow – Water connection – Support for video files – Feet, 40 mm 5.1.2 Options – Second grinder (left, front and rear) – Iced Coffee Module (right-front) – Autosteam (steam wand with temperature sensor) User manual S700...
  • Page 16 – Autosteam Pro (steam wand with temperature sensor and programmable milk foam consistency) – Coffee ground chute – Spout for jug – Lockable bean hoppers – First Shot – Feet, 7 mm – Adjustable feet, 70 mm – Adjustable feet, 100 mm – TDS sensor – Franke Digital Services User manual S700...
  • Page 17 Franke Kaffeemaschinen AG Description of machine | 5 5.1.3 Coffee machine components Grinder adjusting knob Bean hopper Iced Coffee Module (option) Brewing module Grounds container Wastewater tank (option) Drip tray with drip grid User manual S700...

  • Page 18: Add-On Units

    The Iced Coffee Module opens up a great many possibilities with regard to the beverages you can make, e.g. Iced Espresso, Iced Coffees and Iced Americano. These beverages can also be combined with milk, milk foam and/or syrup. User manual S700...

  • Page 19: Overview Of Operating Modes

    Overview of operating modes The suitable operating mode depends on the utilization of your coffee machine, your product range and the prefer- ences of your customers. Your service technician will be happy to help you set the appropriate operating mode. User manual S700...
  • Page 20 5.3.1 User interface Espresso Double Espresso 2 Espressos Caffè Crema Steam Tea water Use the Franke logo to switch between the Scroll forwards or backwards maintenance level and product selection 5.3.2 Cash Register operating mode Caffè Crema Ristretto Tea water...
  • Page 21 You can activate the Credit Mode in the My settings menu under 1 Set machine > 1.12 Payment. Select Activate pay- ment. Credit: £4.50 Espresso Double Espresso 2 Espressos £3.00 £3.00 £3.00 Caffè Crema Steam Tea water £3.00 £3.00 £3.00 Display – Product prices – Credit – Missing credit Menu item 1.12 Payment User manual S700...

  • Page 22: Franke Digital Services (Option)

    Franke Kaffeemaschinen AG Franke Digital Services (option) Developed specially for the Franke coffee machine fleet, our digital services give you control and a clear overview of all activities and information about the coffee machines. Centrally controlled remote maintenance, such as software and configuration updates, means that on-site interventions are not required.

  • Page 23: Installation

    Your service technician will install your coffee machine and carry out the initial commissioning process. The technician will walk you through the basic functions. Dimensions All dimensions are specified in mm. S700 – front/side view User manual S700...

  • Page 24: Requirements Of The Water Supply

    Overheating damage These drawings and specifications are the property of Document ID 500000001421 Franke Technology and Trademark Ltd. and shall not be reproduced, copied or transfered to any third party without the prior written permission of Franke Technology and 2010 Article Trademark Ltd., Hergiswil, Switzerland...
  • Page 25 – Measured total hardness 18 dH GH – Calculated conductivity = 700 μS/cm – (18 x 30 μS/cm) = 160 μS/cm The result of the calculation is 160 μS/cm and means that there is a low risk of corrosion. User manual S700...
  • Page 26 6 | Installation Franke Kaffeemaschinen AG 6.3.3 Water outlet – Drain hose: D = 20 mm, L = 2000 mm – Fitting for a lower-lying siphon User manual S700...

  • Page 27: Filling And Emptying

    Changing the grind coarseness affects the coffee quantity. The grinders must therefore be calibrated after adjusting the grind coarseness. If required, the grind coarseness can be set for each grinder. The rectangular symbol shows the allocation of the adjusting knob to the grinder. User manual S700...

  • Page 28: Emptying The Bean Hopper

    3. Set the grind coarseness by turning the adjust- ing knob. Emptying the bean hopper 1. Pull the locking slide towards the front up to the 2. Lift and remove the bean hopper. stop. 3. Empty, clean, and dry the bean hopper. User manual S700...

  • Page 29: Emptying The Grounds Container

    Empty and clean the grounds container at least once a day. 2. Remove the grounds container. 1. Open the door. ð The message Door open appears on the user interface. 3. Empty, clean, and dry the grounds container. User manual S700...
  • Page 30 7 | Filling and emptying Franke Kaffeemaschinen AG 4. Insert the grounds container and close the door. User manual S700...

  • Page 31: Preparing Drinks

    When preparing several products one after the other, please observe the following: a) Have sufficient drinking vessels ready to use. b) You can continuously add new products to the waiting list during the preparation. c) You can select and clear products from the waiting list. User manual S700...

  • Page 32: Preparing Beverages With Ground Coffee

    4. Select a product. Preparing beverages with ground coffee Example: Quick Select Only ground coffee may be used. Instant coffee made from dried coffee extract cannot be used. 1. Place an appropriate drinking vessel under the dispensing spout. User manual S700...

  • Page 33: Preparing Hot Water

    Espresso Double Espresso ð The product is ready. Caffè Crema Ristretto ð The Decaffeinated coffee selection button illu- minates. Preparing hot water You can stop the hot water dispenser at any time by pressing the cancel button. User manual S700...

  • Page 34: Steam Dispenser (Autosteam/Autosteam Pro)

    Caffè Crema Steam Tea water 3. Select Steam output. ð The steam output starts. 2. Hold a suitable container under the steam wand. ð The steam output is automatically stopped when your drink has reached the specified temperature. User manual S700...

  • Page 35: Steam/Autosteam

    Product name Jug size (ml/oz) Milk quantity (ml/oz) Latte Art S 350/12 150/5 Latte Art M 600/20 280/10 Latte Art L 800/28 420/15 Milk Foam S 350/12 200/7 Milk Foam M 600/20 350/12 Milk Foam L 800/28 480/17 User manual S700...

  • Page 36: Cleaning

    Rinsing is not a substitute for daily cleaning! Rinsing is necessary to remove residue build-up in the coffee system. Your S700 automatically rinses after certain time intervals as well as when it is switched on or off. Required cleaning accessories –...

  • Page 37: Starting The Cleaning Process

    2020-03-02 My settings Individualization and data transfer Counters Cleaning and maintenance Espresso Double Espresso 2 Espressos 1. Tap the Franke logo. 4. Select Cleaning and Maintenance. Caffè Crema Steam Tea water Cleaning and maintenance Error/event log Cleaning the coffee machine...

  • Page 38: Cleaning The Aerator

    ü Use a dry cloth or one that has been moistened with water only. ü Do not use any cleaners, as these alter the taste of the coffee. 1. Open the door. 2. Pull the locking slide towards the front up to the stop. User manual S700...
  • Page 39 2020-03-02 My settings Individualization and data transfer Counters Cleaning and maintenance Espresso Double Espresso 2 Espressos 1. Tap the Franke logo. 4. Select Cleaning and Maintenance. Caffè Crema Steam Tea water Cleaning and maintenance Error/event log Cleaning the coffee machine...

  • Page 40: Rinsing The Coffee Machine

    2020-03-02 My settings Individualization and data transfer Counters Cleaning and maintenance Espresso Double Espresso 2 Espressos 1. Tap the Franke logo. 4. Select Cleaning and Maintenance. Caffè Crema Steam Tea water Cleaning and maintenance Error/event log Cleaning the coffee machine...

  • Page 41: Configuration

    Franke Kaffeemaschinen AG Configuration | 10 10 CONFIGURATION 10.1 Call up the maintenance level Espresso Double Espresso 2 Espressos 1. Tap the Franke logo. 2. Enter the PIN. PIN codes [} 41] 3. Press Ok. Caffè Crema Steam Tea water 10.2 PIN codes...

  • Page 42: Input Methods

    Individualization and data transfer Counters Cleaning and maintenance 10.5.1 Menu 0 Commissioning Menu item 0.10 System information Service menu Commissioning 0.10 System information Here you will find information regarding the hardware and software versions of the machine and the configuration. User manual S700...
  • Page 43 – No – No: Each product must be triggered with the start button – Default: No Pause between products 1–10 seconds – Appears if automatic mode is activated – Increment: 1 Shot timer – Yes – No User manual S700...
  • Page 44 Beeps when the product is ready preparation – No Audible signal for error – Yes Beeps in a 3-second cycle if a resource is missing messages – No Configuring the screen Parameter Value range Remarks Display brightness 15–100% Default: 85% User manual S700...
  • Page 45 – Store surcharge for the option. – The total price is calculated by the machine – Default: 0.00 PLU code PLU no. – Store PLU number for price calculation (if PLU num- bers are used). – Default: 0 User manual S700...
  • Page 46 Tea water -20 to +20% – The temperature in the hot water boiler is configured by the service technician – The set temperature can be adjusted by percent- ages using the slide control User manual S700...
  • Page 47 The percentage specifications are always based on the preset value. Tips for configuring the parameters can be found in the chapter Help with problems concerning product quality [} 63]. All values configured in menu 2 are saved in the configuration and can be re-imported. User manual S700...
  • Page 48 Press Test to prepare the selected product using the modified settings Assign a drink variation that is to Select the variation, then confirm with the check- 1, 5 be prepared with this product se- mark lection Save drink settings Save User manual S700...
  • Page 49 Set the month Year 0–63 Set the year Hour 0–23/0–11 Set the hour Minute 0–59 Set the minute Time zone Time zone selection list – Select the time zone from the list – Default: UTC+0100 (Europe) Zurich User manual S700...
  • Page 50 10.5.5 Menu 6 Access rights The access rights option makes it possible to assign different PIN codes for different tasks and roles. Three access levels (owner, specialist, and operator) can be defined for accessing the maintenance level. User manual S700...
  • Page 51 – Yes: PIN is set and being used – No – No: PIN is not being used Activate user profile – Yes – Yes: User profile is activated and being used – No – No: User profile is not activated User manual S700...
  • Page 52 – Yes: PIN is set and being used – No – No: PIN is not being used Activate user profile – Yes – Yes: The user profile is activated and being used – No – No: The user profile is not activated User manual S700...

  • Page 53: Individualization And Data Transfer

    11.1 Overview This menu provides you with the following options: – Use existing Franke media for drinks, screen savers, or as advertising media – Upload and view your own media objects on the machine – Use your own media for drinks, screen savers, or as advertising media –...

  • Page 54: Individualization And Data Transfer Menu Tree

    The menu item 9 Update packages is active if the coffee machine is connected to Franke Digital Services. The multimedia functions are only available in the Inspire Me (if available) and Quick Select [} 31] operating modes.

  • Page 55: Requirements For Your Own Media

    Free space: 50 MB The images on the USB stick must be present in the required folder structure, have the correct data format, and be of the correct size. See Requirements for your own media (without multimedia). User manual S700...

  • Page 56: Using Your Own Advertising Media

    The activated advertising media can be switched on for each beverage by selecting the menu item My settings > 2 Set beverages. Desired action Menu item Information/instruction Use media 2.7 My advertising media – In the lower area, tap on the medium to be used – Drag the medium to the top User manual S700...

  • Page 57: Configure Application

    The images can be activated by selecting the menu item My settings > Set machine > Operating mode. Products to which no image has been assigned will be displayed without an image. You can either use the Franke images or your own, but you cannot mix the two types with one another. Desired action...
  • Page 58 POP (Product Offering Package). This may result in gaps in the grid 11.8.5 Development Parameter Value range Remarks Show debug output – Yes Activate/deactivate the debut output display – No User manual S700...

  • Page 59: Loading/Backing Up Data

    – Display of file name 11.9.2 Loading data Desired action Menu item Information/instruction Import configuration and 3.2 Load backup – Load backed up data (configuration, Franke media, media your own media) – Eject USB stick 11.9.3 Backing up XML data Desired action Menu item...

  • Page 60: Activating Configurations

    ü A configuration, FPC, POP or a new software ver- sion was loaded onto the coffee machine via the Provisioning or Deployment dashboard. Service Menu 1. Tap the Franke logo. Individualization and data transfer 2. Enter the PIN. Cleaning and maintenance 3.

  • Page 61: Troubleshooting

    Wait a minute and then switch it back on again. c) Check the power supply if the machine fails to start. d) Contact your service technician if the machine cannot be started or if you are unable to rectify the error. User manual S700...

  • Page 62: Troubleshooting The System

    Remove the oil film from the inside of the bean hopper on a daily basis. b) To do this, use a dry cloth or a cloth moistened only with water. c) Do not use any cleaners, as these alter the taste of the coffee. User manual S700...

  • Page 63: Help With Problems Concerning Product Quality

    Roast too dark Use lighter coffee roast Coffee tastes sour Temperature too low Increase the coffee temperature Setting drinks Roast too light Use darker coffee roast Grind too coarse Select a finer grind Setting the grind coarse- ness [} 27] User manual S700...

  • Page 64: Decommissioning

    If you plan to start using your machine again at a later date, it is essential service measures are implemented. The coffee machine must be maintained, installed, and cleaned before preparing any drinks. a) Contact the Franke Service team for information regarding proper decommissioning and storage. b) Have your coffee machine drained by your service technician.

  • Page 65: Recommissioning After Prolonged Periods Of Storage Or Non-Use

    Deterioration in storage Parts may no longer function as they should if they have been stored or unused for periods in excess of 6 months. a) Contact your service technician for information regarding repairing and recommissioning your machine. User manual S700...

  • Page 66: Disposal Of Parts

    The appliance complies with European Directive 2012/19/EU regarding Waste Electrical and Electronic Equipment (WEEE) and must not be disposed of with household waste. Dispose of electronic parts separately. Dispose of plastic parts in accordance with their marking. Two people are required for transporting the coffee machine. User manual S700...

  • Page 67: Technical Data

    Fuse Frequency 200 V 2LPE 4800 W 30 A 50-60 Hz 200–220 V 2LPE 4500-5100 W 30 A 60 Hz 220–240 V 1LNPE 5000-6000 W 30 A 50-60 Hz 220–240 V 2LPE 5000-6000 W 30 A 50-60 Hz 220–240 V 3LPE 6300-8500 W 30 A 50-60 Hz 380 V 3LPE 6300 W 30 A 50 Hz 380–415 V 3LPE 6800-7800 W 30 A 50-60 Hz User manual S700...

  • Page 68: Index

     41 Dimension  23 Plastic parts Dispensing spout  31, 32 Disposal  66 Disposal  66 Product images  56 Drip grid extension  12 Product quality  63 Drip tray Disposal of fluid  66 Requirements  9 Electronic parts Safety  6 Disposal  66 User manual S700...
  • Page 69  9 Symbols  9 Dashboard  9 Instructions  9 Software  9 Tips  9 Transport  66 Troubleshooting  62 Machine error  61 Type code  14 Type plate  13 User manual  12 Wastewater tank (external)  67 Water quality  25 Wipe protection  39 User manual S700...
  • Page 72 St Albans, Tel.: +1 615 462 4265 Hertfordshire, AL2 2DQ Fax: +1 615 462 4400 England www.franke.com Franke Coffee Systems GmbH Tel.: +44 1923 635700 Franke Strasse 1 Fax: +44 1923 635701 97947 Grünsfeld www.franke.com Deutschland Tel.: +49 9346 9278 0 Fax: +49 9346 9278 100 www.franke.de...

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Fcs4067

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