Sony LinkBuds S Help Manual
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Sony LinkBuds S Help Manual

Wireless noise canceling stereo headset
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Help Guide
Wireless Noise Canceling Stereo Headset
LinkBuds S
Model: YY2950
Quick Start Guide
To prevent burning or malfunction due to getting wet
Download the app, and set up the headset
To use all functions and improved performances, update the software of the headset and "Sony | Headphones Connect"
app to the latest version. For details, refer to the following:
https://www.sony.net/elesupport/
Let's start to use
Wearing the headset
1

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Summary of Contents for Sony LinkBuds S

  • Page 1 To prevent burning or malfunction due to getting wet Download the app, and set up the headset To use all functions and improved performances, update the software of the headset and “Sony | Headphones Connect” app to the latest version. For details, refer to the following: https://www.sony.net/elesupport/...

  • Page 2: Related Information

    Left : To switch the noise canceling function and Ambient Sound Mode : Quick Access (requires settings with the “Sony | Headphones Connect” app) ︓Quick Access (requires settings with the “Sony | Headphones Connect” app) : To activate the Quick Attention Mode...

  • Page 3: Making Connections

    Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the “Sony | Headphones Connect” app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone...

  • Page 4: Making Phone Calls

    Listening to music Listening to music via a Bluetooth connection Listening to music from a device via Bluetooth connection Controlling the audio device (Bluetooth connection) Disconnecting Bluetooth connection (after use) About 360 Reality Audio Noise canceling function What is noise canceling? Using the noise canceling function Listening to ambient sound Listening to ambient sound during music playback (Ambient Sound Mode)

  • Page 5: Troubleshooting

    Using the apps What you can do with the “Sony | Headphones Connect” app Installing the “Sony | Headphones Connect” app Accessing support information from the “Sony | Headphones Connect” app How to keep the software up-to-date (for comfortable use of the headset)
  • Page 6 Cannot hear a person during a call/low voice from callers, your voice does not reach the person during a call/your voice is low on the caller’s side. Others Earbud tips are damaged or lost. An earache occurs. Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings Specifications Specifications 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 7: What You Can Do With The Bluetooth Function

    You can enjoy music wirelessly from a smartphone or music player, etc. Talking on the phone You can make and receive calls hands-free, while leaving your smartphone or mobile phone in your bag or pocket. 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 8 In the factory settings, when the headset is worn in your ears, you will hear the English voice guidance via the headset. You can change the language of the voice guidance and turn on/off the voice guidance using “Sony | Headphones Connect”...

  • Page 9: Checking The Package Contents

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Checking the package contents After opening the package, check that all of the items in the list are included. If any items are missing, contact your dealer. Numbers in ( ) indicate the item amount.
  • Page 10 L-sized earbud tips are not supplied. L-sized earbud tips (EP-EX11 series) can be purchased at your nearest Sony dealer. Earbud tips are consumables. If the supplied earbud tips are damaged and need replacing, contact your nearest Sony dealer. Related Topic Earbud tips are damaged or lost.
  • Page 11 The size of the left and right earbud tips may be different. The “Sony | Headphones Connect” app will help you to determine which earbud tips are most suitable for you to achieve the optimal noise cancellation effect.
  • Page 12 Do not pinch the end of the earbud tip when removing it. Attach the earbud tip. Firmly insert the earbud tip all the way. Do not attach the earbud tip in a loose or skewed manner. Related Topic Wearing the headset 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 13: Location And Function Of Parts

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Location and function of parts Headset Touch sensors (left, right) Microphones (left, right) Earbud tips (left, right) Tactile dot There is a tactile dot on the left unit of the headset.
  • Page 14 Using the supplied USB Type-C cable, connect the charging case to a computer or to an AC outlet via a commercially available USB AC adaptor to simultaneously charge both the headset and the charging case. Related Topic About the indicator Checking the remaining battery charge 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 15: About The Indicator

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S About the indicator You can check various statuses of the headset/charging case by the indicator on the charging case. : Turns on in green / : Turns on in orange /...

  • Page 16: Bluetooth Connection Status

    When the headset is worn, you can check various statuses of the headset by the voice guidance. Related Topic Charging Checking the remaining battery charge What you can do with the “Sony | Headphones Connect” app About the voice guidance Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 17: Wearing The Headset

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Wearing the headset Put the headset units into both ears. Put the headset unit with the (left) mark into your left ear and the headset unit with the (right) mark into your right ear.
  • Page 18 The size of the left and right earbud tips may be different. The “Sony | Headphones Connect” app will help you to determine which earbud tips are most suitable for you to achieve the optimal noise cancellation effect.
  • Page 19 Note When Service Link is turned on with the “Sony | Headphones Connect” app, use the right unit of the headset. You cannot use only the left unit of the headset.
  • Page 20 [Do not use] Either unit of the headset can be used. Related Topic Controlling the audio device (Bluetooth connection) Functions for a phone call What you can do with the “Sony | Headphones Connect” app 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 21 When tapping the touch sensor 2 or 3 times, tap it quickly with an interval of about 0.3 seconds between taps. You can change the function assignments to the touch sensors of the left and right units using the “Sony | Headphones Connect”...
  • Page 22 You cannot operate the touch sensors when not wearing the headset. If you disable the wearing detection automatic power off function with the “Sony | Headphones Connect” app, the touch sensors can be operated even when the headset is not worn.
  • Page 23 For details on the latest specifications of Quick Access, refer to the [Services] tab of the “Sony | Headphones Connect” app. You can also assign the same service to the 2-tap and 3-tap setting of Quick Access.
  • Page 24 Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Charging The headset and the charging case contain built-in lithium-ion rechargeable batteries. Use the supplied USB Type-C cable to charge the headset before use. Set the headset into the charging case.

  • Page 25: System Requirements For Battery Charge Using Usb

    It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer. If the headset is not used for a long time, the indicator (orange) on the charging case may not immediately light up when charging.
  • Page 26 The headset and the charging case may become warm during charging or for a while after charging. However, this is not a malfunction. Related Topic About the indicator Checking the remaining battery charge 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 27: Available Operating Time

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Available operating time The available operating times of the headset with the battery fully charged are as follows: Bluetooth connection Music playback time Codec Noise canceling function/Ambient Sound Mode Available operating time LDAC™...
  • Page 28 Max. 8 hours Max. 16 hours Hint By using the “Sony | Headphones Connect” app, you can check which codec is used for a connection or switch the DSEE Extreme function. Note Usage hours may be different from the time described above depending on the settings for the headset functions and usage conditions.

  • Page 29: Checking The Remaining Battery Charge

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Checking the remaining battery charge You can check the remaining battery charge of the rechargeable batteries of the headset and the charging case. If the remaining battery charge of the headset becomes low when you put the headset into your ears or while using the headset If a warning beep sounds and the voice guidance says, “Low battery”, charge the headset as soon as possible.
  • Page 30 When using only one unit of the headset, the remaining battery charge of the unit you are using is displayed. You can also check the remaining battery charge of the headset unit and the charging case with the “Sony | Headphones Connect”...

  • Page 31: Turning On The Headset

    The headset will also turn on when it is set into the charging case and then removed from the charging case. By using the “Sony | Headphones Connect” app, you can change the setting of the headset so that it will not be turned off automatically.

  • Page 32: Turning Off The Headset

    To turn off the power before the headset turns off automatically, place the headset into the charging case. Hint You can also turn off the headset with the “Sony | Headphones Connect” app. Note When the remaining battery charge of the charging case is not sufficient, the charging of the headset will not start. Charge the charging case.

  • Page 33: How To Make A Wireless Connection To Bluetooth Devices

    Connecting to a paired Android smartphone Connecting to a paired iPhone Connecting to a paired computer (Windows 10) Connecting to a paired computer (Windows 8.1) Connecting to a paired computer (Mac) Connecting to a paired Bluetooth device 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 34 Connecting with the “Sony | Headphones Connect” app Launch the “Sony | Headphones Connect” app on your Android smartphone/iPhone to connect the headset to a smartphone or iPhone. For more details, refer to the “Sony | Headphones Connect” app help guide.

  • Page 35: Pairing And Connecting With An Android Smartphone

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Pairing and connecting with an Android smartphone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 36 Unlock the screen of the Android smartphone if it is locked. Find the headset on the Android smartphone. Select [Settings] - [Device connection] - [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [LinkBuds S].
  • Page 37 “Connecting to a paired Android smartphone”. If [LinkBuds S] does not appear on the Android smartphone screen, try again from the beginning of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. About the instruction manual video Watch the video to find out how to perform the pairing for the first time.
  • Page 38 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 39: Connecting To A Paired Android Smartphone

    Check the connection status on the Android smartphone. If it is not connected, proceed to step Display the devices paired with the Android smartphone. Select [Settings] - [Device connection] - [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [LinkBuds S].
  • Page 40 The operation above is an example. For more details, refer to the operating instructions supplied with the Android smartphone. Note When connecting, [LinkBuds S], [LE_LinkBuds S], or both may be displayed on the connecting device. When both or [LinkBuds S] is displayed, select [LinkBuds S]; when [LE_LinkBuds S] is displayed, select [LE_LinkBuds S].

  • Page 41: Pairing And Connecting With An Iphone

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Pairing and connecting with an iPhone The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 42 “Pairing”, from both headset units at the same time. Unlock the screen of the iPhone if it is locked. Find the headset on the iPhone. Select [Settings]. Touch [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [LinkBuds S].
  • Page 43 “Connecting to a paired iPhone ”. If [LinkBuds S] does not appear on the display of the iPhone, try again from the beginning of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. About the instruction manual video Watch the video to find out how to perform the pairing for the first time.

  • Page 44: Connecting To A Paired Iphone

    (or from the headset unit you are wearing) at the same time. Check the connection status on the iPhone. If it is not connected, proceed to step Display the devices paired with the iPhone. Select [Settings]. Touch [Bluetooth]. Touch the switch to turn on the Bluetooth function. Touch [LinkBuds S].
  • Page 45 The operation above is an example. For more details, refer to the operating instructions supplied with your iPhone. Note When connecting, [LinkBuds S], [LE_LinkBuds S], or both may be displayed on the connecting device. When both or [LinkBuds S] is displayed, select [LinkBuds S]; when [LE_LinkBuds S] is displayed, select [LE_LinkBuds S].

  • Page 46: Pairing And Connecting With A Computer (Windows® 10)

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Pairing and connecting with a computer (Windows® 10) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 47 When you pair a second or subsequent device (the headset has pairing information for other devices) Set the headset into the charging case. Press and hold the pairing button of the charging case for about 5 seconds or more. The indicator (blue) on the charging case repeatedly flashes slowly twice in a row and the headset goes into pairing mode.
  • Page 48 To connect without using the Swift Pair function Click the [Start] button, then [Settings]. Click [Devices]. Click the [Bluetooth & other devices] tab, click the [Bluetooth] switch to turn on the Bluetooth function, then click [Add Bluetooth or other device]. Click [Bluetooth].
  • Page 49 “Connecting to a paired computer (Windows 10)”. If [LinkBuds S] does not appear on the computer screen, try again from “To connect without using the Swift Pair function” of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”.
  • Page 50 How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 10) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 51 Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Pairing and connecting with a computer (Windows 8.1) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 52 The indicator (blue) on the charging case repeatedly flashes slowly twice in a row and the headset goes into pairing mode. You can remove the headset from the charging case after entering pairing mode. When you put the headset units into both ears, you will hear a notification sound and the voice guidance say “Pairing”, from both headset units at the same time.
  • Page 53 If they are not connected, see “Connecting to a paired computer (Windows 8.1)”. If [LinkBuds S] does not appear on the computer screen, try again from the beginning of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”.
  • Page 54 How to make a wireless connection to Bluetooth devices Connecting to a paired computer (Windows 8.1) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 55 Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Pairing and connecting with a computer (Mac) The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 56 Wake the computer up if the computer is in standby (sleep) or hibernation mode. Pair the headset using the computer. Select [ (System Preferences)] - [Bluetooth] from the Dock at the bottom of the screen. Select [LinkBuds S] of the [Bluetooth] screen and click [Connect].
  • Page 57 If they are not connected, see “Connecting to a paired computer (Mac)”. If [LinkBuds S] does not appear on the computer screen, try again from the beginning of step A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”. Hint The operation above is an example.

  • Page 58: Connecting To A Paired Computer (Windows 10)

    Check the connection status on the computer. If it is not connected, proceed to step Select the headset using the computer. Right-click the speaker icon on the toolbar, then select [Open Sound settings]. From the [Choose your output device] drop-down menu, select [Headphones (LinkBuds S Stereo)].
  • Page 59 If [Headphones (LinkBuds S Stereo)] is not displayed on the drop-down menu, click [Sound Control Panel] and then right-click on the [Playback] tab screen of [Sound] to check [Show Disconnected Devices]. Select [Connect] from the displayed menu.
  • Page 60 The connection is established. You will hear a notification sound from both headset units (or from the headset unit you are wearing) at the same time. Hint...
  • Page 61 Using only one unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows® 10) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 62 Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Connecting to a paired computer (Windows 8.1) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 63 Right-click [LinkBuds S]. If [LinkBuds S] is not displayed on the [Sound] screen, right-click on the [Sound] screen, then check [Show Disconnected Devices]. Select [Connect] from the displayed menu. The connection is established. You will hear a notification sound from both headset units (or from the headset...
  • Page 64 Using only one unit of the headset How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows 8.1) Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 65 Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Connecting to a paired computer (Mac) Compatible OS macOS (version 10.15 or later) Before starting the operation, make sure of the following: Depending on the computer you are using, the built-in Bluetooth adaptor may need to be turned on. If you do not know how to turn on the Bluetooth adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer.
  • Page 66 Click [LinkBuds S] on the [Bluetooth] screen while pressing the computer Control button and select [Connect] from the pop up menu. The connection is established. You will hear a notification sound from both headset units (or from the headset unit you are wearing) at the same time.
  • Page 67 Disconnecting Bluetooth connection (after use) 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 68: Pairing And Connecting With A Bluetooth Device

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Pairing and connecting with a Bluetooth device The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
  • Page 69 Perform the pairing procedure on the Bluetooth device to search for this headset. [LinkBuds S] will be displayed on the list of detected devices on the screen of the Bluetooth device. If it is not displayed, repeat from step Select [LinkBuds S] displayed on the screen of the Bluetooth device for pairing.
  • Page 70 How to make a wireless connection to Bluetooth devices Connecting to a paired Bluetooth device Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 71: Connecting To A Paired Bluetooth Device

    The operation above is an example. For more details, refer to the operating instructions supplied with the Bluetooth device. Note When connecting, [LinkBuds S], [LE_LinkBuds S], or both may be displayed on the connecting device. When both or [LinkBuds S] is displayed, select [LinkBuds S]; when [LE_LinkBuds S] is displayed, select [LE_LinkBuds S].
  • Page 72 Pairing and connecting with a Bluetooth device Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 73 Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Listening to music from a device via Bluetooth connection If your Bluetooth device supports the following profiles, you can enjoy listening to music and control the device from your headset via Bluetooth connection.
  • Page 74 In the factory settings, you cannot adjust the volume on the headset. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Headphones Connect” smartphone app and adjust the volume in the app.

  • Page 75: Controlling The Audio Device (Bluetooth Connection)

    (with an interval of about 0.3 seconds). When the volume adjustment function has been assigned to the touch sensor using the “Sony | Headphones Connect” app, you can perform the following operations using the headset unit to which the function is assigned.
  • Page 76 In the factory settings, you cannot adjust the volume on the headset. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, install the “Sony | Headphones Connect” smartphone app and adjust the volume in the app.

  • Page 77: Disconnecting Bluetooth Connection (After Use)

    Set the headset into the charging case. The headset turns off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 78: Conditions Of Use

    Download and use a music streaming service (charged) app that supports 360 Reality Audio on your smartphone or tablet equipped with iOS or Android. By optimizing the sound field and the acoustic feature of headset with the “Sony | Headphones Connect” app, you can enjoy a more realistic sense of reality.
  • Page 79 Ambient Sound Mode may not work properly or a beeping sound (feedback) may occur. If any of this is the case, remove your hands, etc. from the left and right microphones. A: Microphones (left, right) Related Topic Using the noise canceling function 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 80: Using The Noise Canceling Function

    Mode with the “Sony | Headphones Connect” app. You can select one of the following on the “Sony | Headphones Connect” app to set how you want the functions to change when you tap the left unit of the headset.
  • Page 81 Related Topic Wearing the headset Turning on the headset What is noise canceling? Listening to ambient sound during music playback (Ambient Sound Mode) What you can do with the “Sony | Headphones Connect” app 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 82: Listening To Ambient Sound During Music Playback (Ambient Sound Mode)

    “Sony | Headphones Connect” app installed. You can select one of the following on the “Sony | Headphones Connect” app to set how you want the functions to change when you tap the left unit of the headset.
  • Page 83 Depending on the surrounding environment, wind noise may increase when the Ambient Sound Mode is turned on. In that case, change the settings from Normal mode to Voice mode using the “Sony | Headphones Connect” app. If the wind noise is still significant, turn off the Ambient Sound Mode.

  • Page 84: Listening To Ambient Sound Quickly (Quick Attention Mode)

    Depending on the size of the earbud tips you use, the Quick Attention Mode may not be fully effective. Choose the size that allows you to hear the least ambient sounds. Related Topic Replacing the earbud tips Wearing the headset 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 85 When both units of the headset are removed while the wearing detection automatic power off function is enabled When you use the “Sony | Headphones Connect” app, you can change the sensitivity of the automatic audio detection and change the time until the Speak-to-Chat mode ends, in addition to the mode to switch between enabling and disabling. In the factory settings, the time until the mode ends is set to about 15 seconds.
  • Page 86 If this is the case, speech detection may be improved by speaking more slowly or in a louder voice, making sure the headset is in the correct position, turning down any music playing, or setting Speak-to-Chat to “H Sensitivity”. Related Topic What you can do with the “Sony | Headphones Connect” app 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 87 About the sound quality mode The following 2 sound quality modes during Bluetooth playback can be selected. You can switch the settings and check the sound quality mode with the “Sony | Headphones Connect” app. Priority on sound quality: Prioritizes the sound quality.

  • Page 88: Supported Codecs

    When you want to play back music with LDAC, set the sound quality mode to “Priority on sound quality” using the “Sony | Headphones Connect” app. In “Priority on stable connection” (factory settings), music cannot be played back with LDAC.
  • Page 89 DSEE Extreme uses AI technology to reproduce the frequency responses of the original sound source lost during compression with high accuracy. You can switch the settings with the “Sony | Headphones Connect” app. Note When DSEE Extreme is set to [Auto], the available operating time is reduced.

  • Page 90: Receiving A Call

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 91 Even when the volume adjustment function has been assigned to the touch sensor with the “Sony | Headphones Connect” app, you cannot adjust the volume on the headset during a call. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, adjust the volume in the “Sony | Headphones Connect”...

  • Page 92: Making A Call

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP.
  • Page 93 Even when the volume adjustment function has been assigned to the touch sensor with the “Sony | Headphones Connect” app, you cannot adjust the volume on the headset during a call. Adjust the volume on the connected device. If you are unable to adjust the volume on the connected device, adjust the volume in the “Sony | Headphones Connect”...

  • Page 94: Functions For A Phone Call

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Functions for a phone call The functions available during a call may vary depending on the profile supported by your smartphone or mobile phone. In addition, even if the profile is the same, the available functions may vary depending on the smartphone or mobile phone.
  • Page 95 Tap the touch sensor twice quickly (with an interval of about 0.3 seconds) to answer a call. During call Tap the touch sensor twice quickly (with an interval of about 0.3 seconds) to finish a call. Related Topic Using only one unit of the headset Receiving a call Making a call 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 96 Free)] (**) or music playback connections [Headphones (LinkBuds S Stereo)] (**) may not be selectable on the speaker or microphone settings, and only [LinkBuds S] may be displayed. If this is the case, select [LinkBuds As for frequently asked questions and answers, refer to the customer support website.
  • Page 97 Connecting to a paired computer (Windows 10) Connecting to a paired computer (Windows 8.1) Connecting to a paired computer (Mac) Disconnecting Bluetooth connection (after use) Speaking with someone while wearing the headset (Speak-to-Chat) Customer support websites 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 98 Set the headset into the charging case. The headset turns off. Hint When you finish playing music, the Bluetooth connection may terminate automatically depending on the Bluetooth device. Related Topic Turning off the headset 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 99 Compatible smartphones Smartphones installed with Android 6.0 or later (The latest version of the Google app is required.) Open the “Sony | Headphones Connect” app, and set the function of the touch sensor as the Google Assistant. The Google Assistant can be assigned to the headset unit with the touch sensor that has the music playback function assigned.
  • Page 100 On the headset unit to which the music playback function is not assigned, the Google Assistant cannot be used. You can change the function assignments to the touch sensors of the left and right units using the “Sony | Headphones Connect”...
  • Page 101 The Google Assistant may not be available in some countries, regions, or languages. The function to operate the headset with the Google Assistant depends on the specifications of the Google Assistant. The specifications of the Google Assistant are subject to change without notice. 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 102 Amazon Alexa can be assigned to the headset unit with the touch sensor that has the music playback function assigned. You can change the function assignments to the touch sensors of the left and right units using the “Sony | Headphones Connect”...
  • Page 103 From [AVAILABLE DEVICES] on the [Select your device] screen, select [LinkBuds S]. If you cannot find [LinkBuds S] in [AVAILABLE DEVICES], the headset is not connected to the smartphone via Bluetooth connection. Connect the headset to the smartphone via Bluetooth connection.
  • Page 104 “What is the weather” “Play music (**)” If there is no voice, it will be automatically canceled. To set the wake word, enable [Activate Voice Assistant with your Voice] with the “Sony | Headphones Connect” app. Need Amazon or Prime Music subscription.
  • Page 105 On the headset unit to which the music playback function is not assigned, Amazon Alexa cannot be used. You can change the function assignments to the touch sensors of the left and right units using the “Sony | Headphones Connect” app.
  • Page 106 Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Using the voice assist function (Google app) By using the Google app that comes with the Android smartphone, you can speak to the headset’s microphones to operate the Android smartphone. Set the assist and voice input selection to the Google app.
  • Page 107 The Google app may not be activated depending on specifications of the smartphone or application version. The Google app does not work when connected to a device not compatible with the voice assist function. 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 108: Using The Voice Assist Function (Siri)

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Using the voice assist function (Siri) By using Siri that comes with iPhone, you can speak to the headset’s microphones to operate the iPhone. Turn Siri on. On iPhone, select [Settings] - [Siri & Search] to turn [Press Home for Siri] and [Allow Siri When Locked] on.
  • Page 109 In this case, ambient sounds or the sounds of the headset operation may be heard through the headset, but this is not a malfunction. Siri may not be activated depending on specifications of the smartphone or application version. 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 110 For details on the “Sony | Headphones Connect” app, refer to the following URL. https://rd1.sony.net/help/mdr/hpc/h_zz/ Hint The operation of the “Sony | Headphones Connect” app differs depending on the audio device. The app specifications and screen design may change without prior notice.
  • Page 111 Related Topic Installing the “Sony | Headphones Connect” app About the voice guidance About the touch sensor Using Quick Access About the sound quality mode Wearing the headset Supported codecs Checking the remaining battery charge About the DSEE Extreme function...
  • Page 112 LinkBuds S Installing the “Sony | Headphones Connect” app Download the “Sony | Headphones Connect” app from the Google Play store or App Store, and install the app on your smartphone. For details on the “Sony | Headphones Connect” app, refer to the following URL.
  • Page 113 LinkBuds S Accessing support information from the “Sony | Headphones Connect” app You can access the latest support information from the “Sony | Headphones Connect” app. Select [Help] on the “Sony | Headphones Connect” app screen. The [Headphones Connect Help] screen appears and support information is displayed.
  • Page 114 LinkBuds S How to keep the software up-to-date (for comfortable use of the headset) Install the latest headset software using the “Sony | Headphones Connect” app to enjoy new functions or to resolve a certain number of issues with the headset.
  • Page 115 What you can do with partner services After setting up on the “Sony | Headphones Connect” app, you can use the following apps (*) linked with the headset. Services that can be linked as of May 19, 2022 are listed.
  • Page 116 Bluetooth wireless technology. However, depending on the configured settings and other factors, this security may not be sufficient. Be careful when communicating using Bluetooth wireless technology. Sony shall assume no responsibility for any damages or loss resulting from information leaks that occur when using Bluetooth communications.

  • Page 117: Other Notes

    If water or foreign matter enters the headset, it may result in fire or electric shock. If water or foreign matter enters the headset, stop use immediately and consult your nearest Sony dealer. In particular, be careful in the following cases.
  • Page 118 Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S When you have finished using the headset When you have finished using the headset, be sure to set the headset in the charging case. Close the lid of the charging case.
  • Page 119 Turn the microphone part downward and gently tap it about 5 times on a dry cloth, etc. to remove any water collected inside. Leave the headset to dry in room temperature. 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 120: Maintenance

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Maintenance Perform regular maintenance by following the procedures below. Remove the earbud tip. Hold the headset unit and twist the earbud tip while rotating it to pull it out. Do not pinch the end of the earbud tip when removing it.
  • Page 121 Charging case B: Charging ports of the charging case (left, right) Cleaning of the sound output holes Wipe off any dirt such as earwax in the sound output hole or groove of the headset unit with a cloth that has been moistened with water and wrung out tightly.
  • Page 122 Set the headset in the charging case. After maintenance as well as after cleaning and drying the headset, be sure to set the headset units in the charging case. Be sure to close the lid of the charging case. 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 123 Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S To prevent burning or malfunction due to getting wet Be sure to clean after use Charging with liquid such as water or sweat or foreign objects such as dust attached to the USB Type-C port of the charging case or charging port of the headset may cause an accident such as burns or serious wounds due to fire, electrocution, heat generation, smoke, or ignition.
  • Page 124 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 125 The water resistant performance of the headset is based on measurements performed by Sony under the conditions described above. Note that malfunctions resulting from water immersion caused by customer misuse are not covered by the warranty.
  • Page 126 Turn the microphone part downward and gently tap it about 5 times on a dry cloth, etc. to remove any water collected inside. Leave the headset to dry in room temperature. If the headset units and charging case are charged while they are wet with sweat, etc., the charging ports will corrode.
  • Page 127 If the headset is cracked or deformed, refrain from using the headset near water, or contact your nearest Sony dealer. 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 128 LinkBuds S Licenses This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 129 USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum. “DSEE” and “DSEE Extreme” are trademarks or registered trademarks of Sony Group Corporation or its affiliates. All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders.

  • Page 130: Customer Support Websites

    Wireless Noise Canceling Stereo Headset LinkBuds S Customer support websites For customers in the U.S.A, Canada, and Latin America: https://www.sony.com/am/support For customers in European countries: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 131: What Can I Do To Solve A Problem

    This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. Look up information on the issue on the customer support website. If the operations above do not work, consult your nearest Sony dealer. Related Topic...

  • Page 132: Specification

    You may be able to resolve some issues by setting the headset into the charging case. When Service Link is turned on with the “Sony | Headphones Connect” app, use the right unit of the headset. You cannot use only the left unit of the headset.

  • Page 133: Charging Cannot Be Done

    There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the computer if one is available. Update the OS of the computer. Related Topic Charging Replacing the earbud tips Resetting the headset Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 134 Be sure to close the lid of the charging case to prevent the battery of the charging case from being consumed. When talking on the phone, the available operating time of the battery is shorter than when playing music. Related Topic Available operating time 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 135: Charging Time Is Too Long

    When using a commercially available USB AC adaptor, use one capable of supplying an output current of 0.5 A (500 mA) or more. Related Topic Charging Resetting the headset Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 136 Restart the music app or video app. When there is no sound on only one side When Service Link is turned on with the “Sony | Headphones Connect” app, use the right unit of the headset. You cannot use only the left unit of the headset.
  • Page 137 Resetting the headset Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 138: Low Sound Level

    In that case, turn up the volume of both the headset and the connected device. If the sound is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app.
  • Page 139 The size of the left and right earbud tips may be different. The “Sony | Headphones Connect” app will help you to determine which earbud tips are most suitable for you to achieve the optimal noise cancellation effect.
  • Page 140 When this setting is changed, music may pause momentarily. This is not a malfunction. Turning off Service Link on the “Sony | Headphones Connect” app may reduce the amount of audio dropout. Reset the headset. Initialize the headset, and pair the headset and the device again.
  • Page 141 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 142 This sound notifies you that the setting has been changed. If you want to deactivate this notification sound, use the “Sony | Headphones Connect” app to turn the setting off. If you cover the microphone parts of the left or right unit of the headset, or if you grasp the headset unit in your hand, a beeping sound (feedback) may be heard.
  • Page 143 The size of the left and right earbud tips may be different. The “Sony | Headphones Connect” app will help you to determine which earbud tips are most suitable for you to achieve the optimal noise cancellation effect.

  • Page 144: Pairing Cannot Be Done

    Initialize the headset, and pair the headset and the device again. Related Topic How to make a wireless connection to Bluetooth devices Replacing the earbud tips Resetting the headset Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 145: Unable To Make A Bluetooth Connection

    Reset the headset. Initialize the headset, and pair the headset and the device again. Related Topic How to make a wireless connection to Bluetooth devices Resetting the headset Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 146: The Headset Does Not Operate Properly

    If the headset moves when you tap the touch sensor, the headset may not operate. When you change the assignment of the functions to the touch sensors with the “Sony | Headphones Connect” app, confirm on the app that the correct functions are assigned to the touch sensor.
  • Page 147 The size of the left and right earbud tips may be different. The “Sony | Headphones Connect” app will help you to determine which earbud tips are most suitable for you to achieve the optimal noise cancellation effect.
  • Page 148 Wireless Noise Canceling Stereo Headset LinkBuds S Earbud tips are damaged or lost. To change the earbud tips with new ones, purchase the EP-EX11 series (*) (sold separately). May not be supported in some countries or regions. 5-035-792-11(1) Copyright 2022 Sony Corporation...
  • Page 149 Check that you are wearing the headset properly in your ears. If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically. Related Topic Replacing the earbud tips Wearing the headset 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 150: Resetting The Headset

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Resetting the headset If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset. Reset one of the headset units at a time.
  • Page 151 If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings. About the instruction manual video Watch the video to find out how to reset. https://rd1.sony.net/help/mdr/mov0048/h_zz/ Related Topic Initializing the headset to restore factory settings 5-035-792-11(1) Copyright 2022 Sony Corporation...

  • Page 152: Initializing The Headset To Restore Factory Settings

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Initializing the headset to restore factory settings If the headset does not operate correctly even after resetting, initialize the headset. Set the headset into the charging case. Leave the lid of the charging case open.
  • Page 153 This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the connected device and then pair them again. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer. About the instruction manual video Watch the video to find out how to initialize.

  • Page 154: Specifications

    Help Guide Wireless Noise Canceling Stereo Headset LinkBuds S Specifications Headset Power source: DC 3.85 V: Built-in lithium-ion rechargeable battery DC 5 V: When charged using USB Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Charging time: Approx.
  • Page 155 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone SE iPhone 6s Plus iPhone 6s iPhone 6 Plus iPhone 6 iPhone 5s iPod touch (7th generation) iPod touch (6th generation) (As of February 2022) 5-035-792-11(1) Copyright 2022 Sony Corporation...

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