Huawei HG8240 Troubleshooting Manual
Tuatahi
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Also See for HG8240:
- Service manual (358 pages) ,
- Quick start manual (22 pages) ,
- Manual (5 pages)
Related Manuals for Huawei HG8240
Summary of Contents for Huawei HG8240
- Page 1 ONT Troubleshooting guide ONT MODELS HG8240 HG8240H HG8240H5 For more information on Hyperfibre, visit tuatahifibre.co.nz HN8250Ts (Hyperfibre)
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Page 2: Table Of Contents
Contents What is an ONT? Check your connection Is your ONT’s power cable missing or damaged? What type of ONT do you have? HG8240 HG8240H HG8240H5 HN8250Ts (Hyperfibre) Back of the ONT’s Glossary 0800 Fibre LTD... -
Page 3: What Is An Ont
What is an ONT? The ONT, ETP and ONT stands for Optical Network Terminal. power cables belong to Tuatahi First Fibre. The ONT (also called a fibre box) connects to the External If you move house, Termination Point (ETP) with an optical fibre cable and make sure you leave it connects to your modem or router (supplied by your fibre at the property for the... -
Page 4: Check Your Connection
Please contact your Internet Service Provider to trouble- shoot your modem or router. HUAWEI If not working normally, check the ONT has: Is the On/Off This power adapter cable This cable connected to button pushed in? connected to your power. -
Page 5: What Type Of Ont Do You Have
What type of ONT do you have? We have four types of ONT’s – read more information and trouble-shooting techniques in the following pages for the one you have at your home or business. Model Type HG8240 Model Type HG8240H Page 6-7... -
Page 6: Hg8240
Model Type HG8240 If the lights of your ONT are off, check that it’s plugged in properly, powered on, and the rest of the house has power. Check your connection Optical cable. Make sure the ON/OFF switch is pushed in. - Page 7 Model Type HG8240 Trouble-shooting steps POWER Off. No power. Check all cables are plugged in and turned on at the wall. Steady green. The ONT is powered on. LAN1 (Local Area Network) (Passive Optical Network) Off. Nothing is plugged into the LAN1 port.
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Page 8: Hg8240H
Model Type HG8240H If the lights of your ONT are off, check that it’s plugged in properly, powered on, and the rest of the house has power. Check your connection Make sure the ON/OFF switch is pushed in. This is where you plug your modem cable into, usually LAN1 port but your Internet Service Provider If there are no lights working, check the power plug will let you know if it’s a different LAN number. - Page 9 Model Type HG8240H Trouble-shooting steps POWER Off. No power. Check all cables are plugged in and turned on at the wall. Steady green. The ONT is powered on. LAN1 (Local Area Network) (Passive Optical Network) Off. Nothing is plugged into the LAN1 port.
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Page 10: Hg8240H5
Model Type HG8240H5 If the lights of your ONT are off, check that it’s plugged in properly, powered on, and the rest of the house has power. Check your connection Make sure the ON/OFF switch is pushed in. This is where you plug your modem cable into, usually LAN1 port but your Internet Service Provider If there are no lights working, check the power plug will let you know if it’s a different LAN number. - Page 11 Model Type HG8240H5 Trouble-shooting steps POWER Off. No power. Check all cables are plugged in and turned on at the wall. Steady green. The ONT is powered on. LAN1 (Local Area Network) (Passive Optical Network) Off. Nothing is plugged into the LAN1 port.
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Page 12: Hn8250Ts (Hyperfibre)
Model Type HG8250Ts This ONT has a (Hyperfibre) special 10GB port specific for those who purchase Hyperfibre plans (2GB or more) If the lights of your ONT are off, check that it’s plugged in properly, powered on, and the rest of the house has power. - Page 13 Model Type HN8250Ts 10G LAN (Local Area Network) (Hyperfibre) Trouble-shooting steps Off. Nothing is plugged into 10G LAN. If you have plugged a cable into this port and the light is still off, this could indicate a fault. On. A cable has been plugged into this port.
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Page 14: Back Of The Ont's
Back of the ONT’s The fibre (or optical) port is located on the back of the ONT – this is what the fibre cable is connected to (except for Model Type HG8240). Please do not attempt to Do not remove the ONT open the ONT or remove from the premises. -
Page 15: Glossary
Glossary Adapter cable – A power cable for the fibre box (ONT). CAT6A cable – This cable is required when on a Hyperfibre plan with the HN8250T Hyperfibre ONT. Ethernet – Described by the IEEE 802.3 standards, “Ethernet” is a particular style of data traffic management and formatting for Layer 2 Services, and is increasingly being established as the dominant Layer 2 Service technology throughout the world.