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Cannondale CY22 Moterra Neo Owner's Manual Supplement
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Cannondale CY22 Moterra Neo Owner's Manual Supplement

Cannondale CY22 Moterra Neo Owner's Manual Supplement

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CY22 Moterra Neo
Owner's Manual Supplement
READ THIS SUPPLEMENT AND YOUR
CANNONDALE BICYCLE OWNER'S MANUAL.
Both contain important safety information. Keep
both for future reference.
English

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Summary of Contents for Cannondale CY22 Moterra Neo

  • Page 1 English CY22 Moterra Neo Owner’s Manual Supplement READ THIS SUPPLEMENT AND YOUR CANNONDALE BICYCLE OWNER’S MANUAL. Both contain important safety information. Keep both for future reference.
  • Page 2 SAFETY MESSAGES: In this supplement, particularly important information is presented in the following ways: Indicates a hazardous situation which, if not avoided, may result in death or serious injury. NOTICE Indicates special precautions that must be taken to avoid damage. SYMBOLS: NGLI-2 synthetic grease Apply NGLI-2 synthetic grease.
  • Page 3 It may be one of Maintenance ....... 39-40 several important manuals/supplements for your bike; obtain and read all of them. Please contact your Authorized Cannondale Your Cannondale Dealer Dealer immediately if you need a manual or supplement or have a question about your bike.

  • Page 4: Safety Information

    Safety Information Intended Use CY22 Moterra Neo Safety Information Intended Use How does the Drive System work? It is important to know that when the drive-assist system is turned ON, the drive The intended use of all models is ASTM...
  • Page 5 Attachment of a trailer or child seat to this To minimize risk we strongly recommend bicycle can result in a serious accident that owners always have mechanical work leading to serious injury or death. done by an Authorized Cannondale Dealer.
  • Page 6 Safety Information Operation CY22 Moterra Neo Operation Always wear an approved bicycle helmet and all other protective gear (e.g., gloves, pads, and cycling shoes). Importance of practice & rider training - before you ride this bike, practice riding in a safe area free from hazards.
  • Page 7 Safety Information Operation continued from previous page... Wired system control: If the drive system control device is detached from the mount or if the cables are disconnected or damaged, the drive system will automatically shut off. If this happens, you will have to stop the bike, turn the system off, re-attach the computer to the base, and then turn the system back on to resume operation.
  • Page 8 Safety Information Batteries & Chargers CY22 Moterra Neo Batteries & Chargers REPLACEMENT - Only use the battery pack and charger indicated in the “Specifications” section of this supplement. Do not use other batteries or chargers. Do not use the charger to charge other batteries.
  • Page 9 Safety Information Rear Shocks Rear Shocks Minimum Seat Post Insert Select only compatible shocks and forks Make sure at least 100 mm of the seat post for your bike. Do not modify your bike in is inserted into the frame at all times. any way to mount one.
  • Page 10 Your retailer MUST follow and observe this specification for your bike. For Maximum Fork Length specifications for Cannondale bicycles, see www.cannondale.com. You can be severely injured, paralyzed or killed in an accident if you ignore this warning.
  • Page 11 Safety Information Rear Tire Clearance : Full Suspension Rear Tire Clearance : Full Suspension 10 mm Applies to: • saddles • seat posts • rear racks • Dropper posts • any accessory with possible collision with the moving tire. To check clearance: Release all the air from the rear shock.
  • Page 12 Safety Information Rear Rack CY22 Moterra Neo Rear Rack LOADING LIMIT (TOTAL): 10 kg, 22 lbs. Do not overload the rack. Do not carry a passenger. UNDERSTAND THAT ADDING ON A RACK WILL AFFECT HOW YOUR BIKE HANDLES; YOU MUST COMPENSATE. A loaded rack bag will affect the handling (e.g., steering, stability, braking, acceleration, etc.) of your bike.

  • Page 13: Technical Information

    Technical Information Specifications - Carbon Frame Technical Information Specifications - Carbon Frame Item Specification Models Moterra Neo Carbon, Moterra Neo Carbon LT Drive System Bosch Performance Line CX Battery Bosch PowerTube 750Wh Drive-Assist Owner’s Manual https://www.bosch-ebike.com/ Rear Travel 150mm Head Tube UPR: 1-1/2”...
  • Page 14 Technical Information Geometry - Moterra Neo Carbon CY22 Moterra Neo Geometry - Moterra Neo Carbon Dimensions = centimeters 75 mm E’ Size Wheel Size (inches) 29F/27.5R Seat Tube Length Top Tube Horizontal 57.7 60.0 63.2 66.9 Top Tube Actual 58.5 62.1...
  • Page 15 Technical Information Geometry - Moterra LT Geometry - Moterra LT Dimensions = centimeters 75 mm E’ Size Wheel Size (inches) 29F/27.5R 29F/27.5R 29F/27.5R 29F/27.5R Seat Tube Length Top Tube Horizontal 60.2 63.4 67.1 Top Tube Actual 55.5 58.5 62.1 Head Tube Angle 64.1 64.2 64.2...
  • Page 16 Technical Information Specification - Alloy Frame CY22 Moterra Neo Specification - Alloy Frame Item Specification Models Moterra Alloy, Moterra EQ Drive System Bosch Performance Line CX Battery Bosch Powertube 750Wh Drive-Assist Owner’s Manual https://www.bosch-ebike.com/us/ Rear Travel 150mm EQ: 127mm Head Tube UPR: 1 1/8in.
  • Page 17 Technical Information Geometry - Moterra Neo Alloy / Moterra Neo EQ Geometry - Moterra Neo Alloy / Moterra Neo EQ Dimensions = centimeters 75 mm E’ Size Wheel Size (inches) 29F/27.5R Seat Tube Length Top Tube Horizontal 58.3 60.8 63.5 67.2 Top Tube Actual 53.9...
  • Page 18 Technical Information Drive System Parts of Your E-Bike CY22 Moterra Neo Drive System Parts of Your E-Bike Identification Drive unit 4. Charge port 2. Drive Controls/ 5. Wheel Sensor Display 6. Serial number 3. Internal Battery (Actual bike appearance will differ)
  • Page 19 Technical Information Routing - Alloy Routing - Alloy Identification RD - Rear derailleur RB - Rear brake SS - Sensor DP - Dropper post CP - Charge port RL - Rear lighting...
  • Page 20 Technical Information Routing - Carbon CY22 Moterra Neo Routing - Carbon Identification RD - Rear derailleur HMI - Bosch controller RB - Rear brake LT - Light (option) SS - Sensor DP - Dropper post CP - Charge port 138688 Rev 1 (04/22)
  • Page 21 Technical Information Cables Sleeve & Anti-Wear Wrap - Carbon Cables Sleeve & Anti-Wear Wrap - Carbon 10-25mm Identification Sleeve (sized) 4. Fork steerer 7. Internal cables 2. Sleeve (un-sized) 5. Upper bearing 8. Nylon anti-wear wrap 3. Trim lines 6. Lower bearing 9.
  • Page 22 Technical Information Routing - Carbon CY22 Moterra Neo Sleeve and Nylon Anti-Wear Wrap For internal headtube routing headset: CABLES/SLEEVE/ANTI-WEAR WRAP: When servicing this bike, first be very careful to make the bundle of wires and brake lines as compact as possible. When replacing wires and/or brake lines be very careful with measuring and cutting lengths.
  • Page 23 Damaged, loose, missing, or incorrectly-positioned protectors can lead to frame damage. Damage of this type is not covered by the Cannondale Limited Warranty. Make sure all frame protectors and guards are present, are installed correctly, and are in good condition.
  • Page 24 Technical Information Tightening Torques CY22 Moterra Neo Tightening Torques The following diagrams list tightening torques and locations for the frame fasteners (bolts, screws, nuts) on your bicycle. Setting the correct torque is very important to your safety and to the durability and performance of your bicycle.
  • Page 25 Technical Information Tightening Torques Carbon Frame 4x torque until tight See Yoke/ Shock Eyelet Self-tapping 2x 9 N·m N·m (2x 8 N·m) N·m 2x 7 N·m 4x 8 N·m See LOCKR N·m Torque until tight N·m Self-tapping 4x 20 N·m No Loctite Universal Derailleur...
  • Page 26 Technical Information CY22 Moterra Neo NOTICE Don’t ride with the key in the battery lock. Always remove the key from the lock after using it. Keys may be stolen or break off accidentally in the lock. Keep your spare key in a safe place.
  • Page 27 Technical Information Battery Charging Port To connect to the charger cable to the port Battery Charging Port connector: Place the bike and charger in a secure area where both will remain undisturbed while the battery is charging. 2. Lift up the cover latch (1) and lower the cover (2).
  • Page 28 Technical Information Downtube Battery CY22 Moterra Neo Downtube Battery 4. Press in on the top of the battery causing The drive system battery (3) is housed within the bicycle downtube. The battery can be the ramp and lock to engage fully.
  • Page 29 Technical Information Downtube Battery Identification Battery Cover 2. Cover Knob 3. Battery Battery frame connector 5. Ramp 6. Retention lock 7. Key 8. Key Cover...
  • Page 30 Technical Information Yoke / Shock Eyelet CY22 Moterra Neo Yoke / Shock Eyelet Loctite 242 (blue) 15 N·m Identification Bolt (female) 3. Spacers (2X) Spacer tab 2. Bolt (male) The following is standard maintenance and 3. Clean the smaller (male) yoke bolt and apply...
  • Page 31 Technical Information Seatstay / Link / Yoke Seatstay / Link / Yoke 7.0 N·m Identification Seatstay 6. Link Yoke Bolt (2X) 10. Bearing Spacer (4x) 2. Seatstay link Spacer (2X) 7. Link Axle Bolt 3. Seatstay Bolt (2X) 8. Bearing Spacer 4.
  • Page 32 Technical Information LockR Axle CY22 Moterra Neo LockR Axle Be sure to support the bike or swingarm to prevent personal injury or bike damage when removing/ disconnecting linkages of an axle. To remove the LockR : Loosen the screw 4-6 turns using a T25 Torx key.
  • Page 33 Technical Information LockR Axle DO NOT INSTALL ASSEMBLED N·m N·m Insert 5mm & Unthread Unthread & dislodge & turn to free Remove tap mallet remove Remove...
  • Page 34 Technical Information Universal Derailleur Hanger (UDH) CY22 Moterra Neo Universal Derailleur Hanger (UDH) SRAM P/N : 00.7918.093.000 UDH™ - SRAM - ac-drhg-mtb-a1 25 N·m NO grease Identification UDH dropout 4. UDH Bolt 2. UDH hanger a. UDH rotation stop 3. UDH washer...

  • Page 35: Replacement Parts

    Replacement Parts Service Kits Replacement Parts Service Kits Item Kit # Kit Description View SRAM UDH K91042 Motera Neo Alloy Link K91002 Moterra Neo Carbon Link K91012SM Moterra Neo Yoke SM K91032MD Moterra Neo Alloy Yoke MD K91022MD Moterra Neo Carbon Yoke MD K91012LG Moterra Neo Yoke L/XL K36002...
  • Page 36 Replacement Parts Service Kits CY22 Moterra Neo Item Kit # Kit Description View K34122 Moterra Neo Alloy Gen4 Motor Cover K76062 Neo Motor Mount Bolts Qty8 K34102 Moterra Neo Clear Frame Protection K34112 Moterra Neo Rear Rack Grommets K13022 Moterra Neo Rear Rack...
  • Page 37 Replacement Parts Service Kits VIEW 1 Carbon/Alloy: Yoke/Link/Seatstay/Chainstay...
  • Page 38 Replacement Parts Service Kits CY22 Moterra Neo VIEW 2 Frame, Alloy: 138688 Rev 1 (04/22)
  • Page 39 Replacement Parts Service Kits VIEW 3 Frame, Carbon:...
  • Page 40 Replacement Parts Service Kits CY22 Moterra Neo VIEW 4 Accessories, Alloy/Carbon: M5x20 T25 WITH LOCK WASHER AND WASHER 138688 Rev 1 (04/22)

  • Page 41: Maintenance

    Any part of a poorly maintained bike can break or malfunction leading to an accident where you can be killed, severely injured or paralyzed. Frequent checks are necessary to identify the problems that can lead to an accident. See “Inspect For Safety” in your Cannondale Bicycle Owners Manual.
  • Page 42 Record Maintenance Cleaning Your Bike CY22 Moterra Neo Cleaning Your Bike When cleaning your bike: USE ONLY A MILD SOAP AND WATER SOLUTION. Clean water and a common dish washing liquid will work best. COVER SENSITIVE AREAS WITH A CLEAN PLASTIC BAG. Secured temporarily with a rubber band or masking tape, a bag can prevent water damage to various bike components (e.g., bearings, electrical controls, connections and sensors, seals, and fork/shock adjustment...
  • Page 43 Maintenance Record...
  • Page 44 © 2022 Cycling Sports Group CY22 Moterra Neo 138688 Rev. 1 CANNONDALE USA CSG EUROPE CANNONDALE UK Cycling Sports Group, Inc. Cycling Sports Group Europe B.V. Cycling Sports Group 1 Cannondale Way, Geeresteinselaan 57 Vantage Way, The Fulcrum, Wilton CT, 06897, USA...