PaloAlto Networks M-300 Hardware Reference Manual
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PaloAlto Networks M-300 Hardware Reference Manual

PaloAlto Networks M-300 Hardware Reference Manual

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M-300 and M-700 Appliance
Hardware Reference
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Summary of Contents for PaloAlto Networks M-300

  • Page 1 M-300 and M-700 Appliance Hardware Reference docs.paloaltonetworks.com...
  • Page 2 Alto Networks. A list of our trademarks can be found at www.paloaltonetworks.com/company/ trademarks.html. All other marks menoned herein may be trademarks of their respecve companies. Last Revised February 28, 2022 M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

  • Page 3: Table Of Contents

    M-700 Appliance Back Panel....................20 Install the M-300 and M-700 Appliance............23 Install the M-300 or M-700 Appliance in an Equipment Rack........24 Install the M-300 Appliance in a 19” Equipment Rack......... 24 Install the M-700 Appliance in a 19” Equipment Rack......... 26 Connect Power to an M-300 or M-700 Appliance............30...
  • Page 4 Table of Contents M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

  • Page 5: Before You Begin

    Before You Begin Read the following topics before you install or service a Palo Alto Networks next- ® generaon firewall or appliance. The following topics apply to all Palo Alto Networks firewalls and appliances except where noted. > Upgrade/Downgrade Consideraons for Firewalls and Appliances >...

  • Page 6: Upgrade/Downgrade ConsideraOns For Firewalls And Appliances

    If the value the downgrade. If the is less than 20, then value is less than 20, contact support for then contact support for assistance. assistance. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

  • Page 7: Tamper Proof Statement

    • The integrity of the warranty label on the firewall or appliance is not compromised. (PA-7000 Series firewalls only) PA-7000 Series firewalls are modular systems and therefore do not include a warranty label on the firewall. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

  • Page 8: Third-Party Component Support

    Before You Begin Third-Party Component Support Before you consider installing third-party hardware, read the Palo Alto Networks Third-Party Component Support statement. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

  • Page 9: Product Safety Warnings

    • I/O ports are intended for intra-building connecons only and not intended for OSP (Outside Plant) connecons or any network connecons subject to external voltage surge events. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...
  • Page 10 Toutefois, vous devez le faire dans les 45 secondes et vous ne pouvez remplacer qu’un roir à la fois, sinon le circuit de protecon thermique arrêtera le pare-feu. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...
  • Page 11 (de service) qu'à l'aide d'un oul spécial, cadenas ou clé, ou autre disposif de sécurité, et qui est contrôlée par l'autorité responsable du site. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...
  • Page 12 • A suitably-rated DC mains disconnect device must be provided as part of the building installaon. French Translaon: Un interrupteur d'isolement suffisant doit être fourni pendant l'installaon du bâment. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

  • Page 13: M-300 And M-700 Appliance Overview

    Management-only mode, Panorama Log Collector mode, or PAN-DB Private Cloud mode (M-700 only). First Supported Soware Release: Panorama 10.2 The following topics describe the hardware features of the M-300 and M-700 appliances. > M-300 Appliance Front Panel > M-300 Appliance Back Panel >...
  • Page 14 M-300 and M-700 Appliance Overview M-300 Appliance Front Panel The following image shows the front panel of the M-300 appliance and the table describes each front-panel component. Item Component Descripon System drive 480GB solid-state drive (SSD) used to store the operang system files and system logs.
  • Page 15 Hard-disk drives (HDDs) Disk drive bays and HDDs used for log storage. By default, the M-300 ships with four HDDs installed in drive bays A1/A2 and B1/B2. Each pair of drives are in a RAID 1 configuraon (A1-A2 is a RAID 1 pair and B1-B2 is a RAID 1 pair).
  • Page 16 M-300 and M-700 Appliance Overview M-300 Appliance Back Panel The following image shows the back panel of the M-300 appliance and the table describes each back-panel component. Item Component Descripon Power supplies Use the AC power supply inputs to connect power to the appliance.
  • Page 17 UID LED that illuminates bright blue when you push the UID buon on the front of the appliance. For informaon on using the UID feature, see the UID buon descripon for the M-300 Appliance Front Panel. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...
  • Page 18 Hard-disk drive (HDD) LED Blinking yellow indicates IDE channel acvity (SAS/ SATA drive) on the front log drives. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...
  • Page 19 Hard-disk drive (HDD) LEDs Status LEDs—two for each log drive: • Top LED—Flashing blue indicates drive acvity. • Boom LED—Solid red indicates a log drive failure. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...
  • Page 20 For informaon on configuring these ports, refer to the Panorama Administrator’s Guide on the ™ Technical Documentaon Portal for the release version running on your appliance. If the appliance M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...
  • Page 21 The back-panel UID LED is located to the right of the UID buon. Push the UID buon again to deacvate these LEDs. M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...
  • Page 22 ™ Technical Documentaon Portal for the release running on your appliance. If the appliance is in PAN-DB mode, refer to the appropriate release- specific PAN-OS Administrators Guide. ® M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

  • Page 23: Install The M-300 And M-700 Appliance

    Install the M-300 and M-700 Appliance The following topics describe how to install the M-300 and M-700 appliances in an equipment rack and how to connect power to them. > Install the M-300 or M-700 Appliance in an Equipment Rack >...

  • Page 24: Install The M-300 Or M-700 Appliance In An Equipment Rack

    Install the M-300 and M-700 Appliance Install the M-300 or M-700 Appliance in an Equipment Rack The following topics describe how to install the M-300 and M-700 appliances in an equipment rack. • Install the M-300 Appliance in a 19” Equipment Rack •...
  • Page 25 Install the M-300 and M-700 Appliance holes, and then release the buons to secure the rails to the rack. The following image shows the right side of the rack if you are facing the front of the rack. To remove the outer rails from the rack, you must pull the release clips located at the front and back end of each rail assembly to release the rails from the rack.

  • Page 26: Install The M-700 Appliance In A 19" Equipment Rack

    Install the M-300 and M-700 Appliance the appliance and then connue to slide the appliance in to the rack unl the front of the appliance is flush with the front of the rack. The inner-rail release clips are shown in step 1.
  • Page 27 Install the M-300 and M-700 Appliance appliance to engage the hooks. Secure the back part of each rail to the appliance using one M4 screw for each rail. The inner-rails also use a pressure-lock clip (one on each rail) that locks the rails to the appliance.
  • Page 28 Install the M-300 and M-700 Appliance (with washers) for each rail. The following image shows the right side of the rack if you are facing the front of the rack. STEP 3 | Install the appliance in to the equipment rack by sliding the inner-rails in to the outer rack- mount rails unl the appliance stops (about halfway in to the rack).
  • Page 29 Install the M-300 and M-700 Appliance appliance in to the rack unl the front of the appliance is flush with the front of the rack. The inner-rail release clips are shown in step 1. STEP 4 | Secure the front of the appliance to the rack by turning the front thumb screws on each rail clockwise unl ght.

  • Page 30: Connect Power To An M-300 Or M-700 Appliance

    Install the M-300 and M-700 Appliance Connect Power to an M-300 or M-700 Appliance M-300 and M-700 appliances have two AC power supplies (the second power supply is for redundancy). For details on power requirements and power consumpon, see M-300 and M-700 Electrical Specificaons.

  • Page 31: Service The M-300 Or M-700 Appliance

    Service the M-300 or M-700 Appliance The following topics describe how to replace serviceable components on an M-300 or M-700 appliance. > Replace an M-300 or M-700 Drive > Replace an M-300 or M-700 Appliance Power Supply For informaon on interpreng the front-panel LEDs, see...

  • Page 32: Replace An M-300 Or M-700 Drive

    Palo Alto Networks Support. The only difference between replacing an M-300 and M-700 appliance system drive is that the system drive on an M-300 appliance is located on the front panel of the appliance (see M-300 Appliance Front Panel) and the system drive on the M-700 appliance is located on the back panel...
  • Page 33 Press the ejector buon on the system drive carrier to release the carrier handle and gently pull the handle toward you to remove the carrier and drive. The following image shows an M-700 system drive; the M-300 system drive is similar. STEP 3 | Remove the replacement drive from the packaging and place it on an anstac surface.
  • Page 34 Service the M-300 or M-700 Appliance STEP 4 | Install the replacement drive in the drive carrier of the failed drive. 1. Place the failed drive next to the replacement drive with the connectors facing the same direcon. 2. Remove the four screws that hold the failed drive in the carrier and remove the drive from the carrier.

  • Page 35: Replace An M-300 Or M-700 Appliance Log Drive

    Replace an M-300 or M-700 Appliance Log Drive The M-300 and M-700 appliance log drives are located on the front of the appliance. Each drive pair (A1 and A2 for example) is in an independent RAID 1 array. This redundant configuraon helps ensure that there is no service interrupon or loss of log data if a disk drive fails.
  • Page 36 Service the M-300 or M-700 Appliance The following procedure describes how to replace a log drive on an M-300 or M-700 appliance that is in Panorama mode or Panorama log collector mode. This procedure ™ does not apply to an appliance in PAN-DB mode...
  • Page 37 Service the M-300 or M-700 Appliance STEP 3 | Press the ejector buon on the carrier of the failed drive (A2 in this example) to release the carrier handle and gently pull the handle toward you and slide the carrier out of the appliance.
  • Page 38 Service the M-300 or M-700 Appliance will cause the lever to close part way. When the drive carrier is almost fully inserted, close the lever to seat the drive. 3. Add the replacement drive to the RAID 1 array. In this example, run the following command to add drive A2 to the array: admin@hostname>...
  • Page 39 Service the M-300 or M-700 Appliance will cause the lever to close part way. When the drive carrier is almost fully inserted, close the lever to seat the drive. 3. Copy the data from the exisng drive in the RAID 1 array to the replacement drive. In this example, run the following command to copy the data from drive A1 to drive A2: admin@hostname>...

  • Page 40: Replace An M-300 Or M-700 Appliance Power Supply

    Service the M-300 or M-700 Appliance Replace an M-300 or M-700 Appliance Power Supply M-300 and M-700 appliances have two AC power supplies (the second power supply is for redundancy). If one power supply fails, you can replace it without service interrupon as described in the following procedure.

  • Page 41: M-300 And M-700 Appliance Port Leds

    Service the M-300 or M-700 Appliance M-300 and M-700 Appliance Port LEDs The following table describes how to interpret the status of port LEDs on M-300 and M-700 appliances. The only difference between the port LEDs on these appliances is that the M-700 appliance has two addional SFP+ port LEDs.
  • Page 42 Service the M-300 or M-700 Appliance M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

  • Page 43: M-300 And M-700 Appliance SpecificaOns

    M-300 and M-700 Appliance Specificaons The following topics describe the M-300 and M-700 appliance hardware specificaons. For feature, capacity, and performance informaon, refer to the Panorama Datasheet. ™ > M-300 and M-700 Physical Specificaons > M-300 and M-700 Electrical Specificaons >...
  • Page 44 M-300 and M-700 Appliance Specificaons M-300 and M-700 Physical Specificaons The following table describes M-300 and M-700 appliance physical specificaons. Specificaon Value • M-300 appliance Rack units (U) and dimensions • Rack unit—1U • Dimensions—1.7” H x 29” D x 17.2” W (4.32cm H x 73.67cm D x 43.69cm W)
  • Page 45 M-300 and M-700 Appliance Specificaons M-300 and M-700 Electrical Specificaons The following table describes M-300 and M-700 appliance electrical specificaons. Specificaon Value M-300 and M-700 appliances—Two 1200W Power Supplies AC power supplies; the second power supply is for redundancy. M-300 and M-700 appliance—100-240VAC...
  • Page 46 M-300 and M-700 Appliance Specificaons M-300 and M-700 Environmental Specificaons The following table describes M-300 and M-700 appliance environmental specificaons. Specificaon Value M-300 and M-700 appliance—41ºF to 104ºF Operang temperature range (5ºC to 40ºC) Non-operang temperature M-300 and M-700 appliance— -40ºF to 140ºF (-40ºC to 60ºC)

  • Page 47: M-300 And M-700 Miscellaneous SpecificaOns

    M-300 and M-700 Appliance Specificaons M-300 and M-700 Miscellaneous Specificaons The following table describes M-300 and M-700 appliance miscellaneous specificaons. Specificaon Value • M-300 appliance—10 years Mean me between failures (MTBF) • M-700 appliance—8 years M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc.
  • Page 48 M-300 and M-700 Appliance Specificaons M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

  • Page 49: M-300 And M-700 Appliance Hardware Compliance Statements

    Our products meet standards for product safety and electromagnec compability when used for their intended purpose. To view compliance statements for the M-300 and M-700 appliances, see M-300 and M-700 Compliance...

  • Page 50: M-300 And M-700 Compliance Statements

    M-300 and M-700 Appliance Hardware Compliance Statements M-300 and M-700 Compliance Statements • BSMI EMC Statement—User warning: This is a Class A product. When used in a residenal environment it may cause radio interference. In this case, the user will be required to take adequate measures.
  • Page 51 M-300 and M-700 Appliance Hardware Compliance Statements • VCCI—This secon provides the compliance statement for the Voluntary Control Council for Interference by Informaon Technology Equipment (VCCI), which governs radio frequency emissions in Japan. The following informaon is in accordance to VCCI Class A requirements: Translaon: This is a Class A product.
  • Page 52 M-300 and M-700 Appliance Hardware Compliance Statements M-300 and M-700 Appliance Hardware Reference 2022 Palo Alto Networks, Inc. ©...

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