Do you have a question about the SENA/09HF/IQ and is the answer not in the manual?
Questions and answers
Bary Burns
February 4, 2025
What does the 2 flashing dashes mean on the LCD display for my Senville wall units? It seems to be some type of sleep mode? But how do they start functioning again without being turned off and on again.
CIndy Streeter
March 2, 2025
I need the remote control manual for the model listed.
Split type wall-mounted inverter room air conditioner (8 pages)
Summary of Contents for Senville SENA/09HF/IQ
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SPLIT-TYPE ROOM AIR CONDITIONER Owner’s Manual & Installation Manual SENA/09HF/IQ SENA/09HF/OQ SENA/12HF/IQ SENA/12HF/OQ SENA/18HF/IQ SENA/18HF/OQ SENA/24HF/IQ SENA/24HF/OQ IMPORTANT NOTE: Read this manual and SAFETY MANUAL(if any) carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference.
Table of Contents Safety Precautions ................04 Owner’s Manual Unit Specifications and Features ............1. Indoor unit display..........................07 2. Operating temperature........................08 3. Other features ..........................09 4. Setting angle of airflow........................10 5. Manual operation (without Remote)....................10 Care and Maintenance ..............11 Troubleshooting .................13...
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Installation Manual Accessories ...................17 Installation Summary - Indoor Unit ..........18 t Parts....................19 Indoor Unit Installation ...............20 1.Select installation location......................20 2.Attach mounting plate to wall....................20 3.Drill wall hole for connective piping...................20 4. Prepare r efrigerant piping........................22 5.Connect drain hose........................24 6.Connect signal and power cables....................25 7.
Safety Precautions Read Safety Precautions Before Operation and Installation Incorrect installation due to ignoring instructions can cause serious damage or injury. The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION. CAUTION WARNING This symbol indicates the possibility of This symbol indicates the possibility property damage or serious consequences.
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CAUTION Turn off the air conditioner and disconnect the power if you are not going to use it for a long time. • Turn off and unplug the unit during storms. • Make sure that water condensation can drain unhindered from the unit. •...
Before opening doors and access panels bearing the ULTRAVIOLET RADIATION hazard symbol for the conducting USER MAINTENANCE, it is recommended to disconnect the power. 5. The UV-C lamp can not be cleaned, repaired and replaced. 6. UV-C BARRIERS bearing the ULTRAVIOLET RADIATION hazard symbol should not be removed. WARNING This appliance contains an UV emitter.
Unit Specifications and Features Indoor unit display Air Filter (pull up) Front Panel Remote Control Louver Boost Humidity Remote Control ECO intelligent eye Holder (Some Units) Display window “ ” “ ”Displays temperature, operation feature and Error codes: “ ” for 3 seconds when: •...
Operating temperature When your air conditioner is used outside of the following temperature ranges, certain safety protection features may activate and cause the unit to disable. Inverter Split Type FOR OUTDOOR UNITS COOL mode HEAT mode DRY mode WITH AUXILIARY 17°C - 32°C 0°C - 30°C 10°C - 32°C...
Refrigerant Leakage Detection A guide on using the infrared remote is not • The indoor unit will automatically display “EL0C” when included in this literature package. Not all it detects refrigerant leakage. the functions are available for the air conditioner, please check the indoor display ECO Intelligent eye •...
Setting Angle of Air Flow • Setting vertical angle of air flow While the unit is on, use the SWING button on remote control to set the direction (vertical angle) of airflow. Please refer to the Remote Control Manual for details. NOTE ON LOUVER ANGLES When using COOL or DRY mode, do not set NOTE: Do not move louver by hand.
Care and Maintenance Rinse the filter with fresh water, then shake Cleaning Your Indoor Unit off excess water. Dry it in a cool, dry place, and refrain from BEFORE CLEANING OR exposing it to direct sunlight. MAINTENANCE When dry, re-clip the air freshening filter to ALWAYS TURN OFF YOUR AIR CONDITIONER the larger filter, then install it back on the SYSTEM AND DISCONNECT ITS POWER...
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Maintenance – CAUTION Long Periods of Non-Use Before changing the filter or cleaning, • If you plan not to use your air conditioner for an turn off the unit and disconnect its power extended period of time, do the following: supply.
Troubleshooting SAFETY PRECAUTIONS If ANY of the following conditions occurs, turn off your unit immediately! The power cord is damaged or abnormally warm • You smell a burning odor • The unit emits loud or abnormal sounds • A power fuse blows or the circuit breaker frequently trips •...
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Issue Possible Causes The outdoor unit The unit will make different sounds based on its current operating mode. makes noises Dust is emitted from The unit may accumulate dust during extended periods of non-use, which will be either the indoor or emitted when the unit is turned on.
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Problem Possible Causes Solution Wait for the power to be restored Power failure The power is turned off Turn on the power The unit is not The fuse is burned out Replace the fuse working Replace batteries Remote control batteries are dead The Unit’s 3-minute protection Wait three minutes after restarting has been activated...
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Low pressure protection(Only for Multi-Zone Units) PC 30 High pressure protection(Only for Multi-Zone Units) PC 31 Note: For additional information on how to further diagnose the error codes on the unit, you can go to our website: https://support.senville.com Page 16 ...
Accessories The air conditioning system comes with the following accessories. Use all of the installation parts and accessories to install the air conditioner. Improper installation may result in water leakage, electrical shock and fire, or cause the equipment to fail. The items are not included with the air conditioner must be purchased separately.
Installation Summary - Indoor Unit Distance from ceiling is determinded by the installation method. 12cm 12cm BUBBLE LEVEL (4.75in) (4.75in) inch LIQUID inch RECOMMAND 2.3m (90.55in) Attach Mounting Plate Select Installation Location Determine Wall Hole Position Drill Wall Hole Connect Piping Connect Wiring (not applicable for some locations in North America )
Unit Parts NOTE: The installation must be performed in accordance with the requirement of local and national standards. The installation may be slightly different in different areas. Boost Humidity Fig. 2.1 Drainage Pipe Wall Mounting Plate Remote controller Holder Signal Cable Electrical Panel Front Panel Refrigerant Piping...
Indoor Unit Installation Refer to the following diagram to ensure Installation Instructions – Indoor unit proper distance from walls and ceiling: Distance from ceiling is determinded PRIOR TO INSTALLATION by the installation method. Before installing the indoor unit, refer to the label on the product box to make sure that the 12cm (4.72in) 12cm (4.72in)
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16mm(5/8in) or more, the wall hole should 50(1.9) be 90mm(3.54in). 120(4.7) 3. Place the protective wall cuff in the hole. 795(31) This protects the edges of the hole and SENA/09HF/IQ will help seal it when you finish the SENA/12HF/IQ installation process. Indoor unit outline 490(19.3) CAUTION...
Step 4: Prepare refrigerant piping If refrigerant piping is already embedded in The refrigerant piping is inside an insulating the wall, do the following: sleeve attached to the back of the unit. You must Step 1:Hook the indoor unit on the mounting prepare the piping before passing it through the plate: hole in the wall.
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2. Use the holder at the back of the unit to prop up the unit, giving you enough room to connect the refrigerant piping, signal cable, and drain hose. Knock-out Panel (cut depending on the actual size needed) If need to cut the big size plastic panel, cut as shown above.
Step 5: Connect drain hose BEFORE PERFORMING ANY By default, the drain hose is attached to the left- ELECTRICAL WORK, READ THESE hand side of unit (when you’re facing the back of the unit). However, it can also be attached to REGULATIONS the right-hand side.
WARNING WARNING ALL WIRING MUST BE PERFORMED BEFORE PERFORMING ANY ELECTRICAL STRICTLY IN ACCORDANCE WITH OR WIRING WORK, TURN OFF THE THE WIRING DIAGRAM LOCATED MAIN POWER TO THE SYSTEM. ON THE NEXT PAGE. Step 6: Connect signal cable The signal cable enables communication between 5.
Step 7: Wrappping and cables Before passing the piping, drain hose, and the signal cable through the wall hole, you must bundle them together to save space, protect them, and insulate them(This may not applicable for some locations in US). Bundle the drain hose, refrigerant pipes, and signal cable as shown below: Indoor Unit...
DO NOT INTERTWINE SIGNAL CABLE WITH OTHER WIRES While bundling these items together, do not intertwine or cross the signal cable with any other wiring. 2. Using adhesive vinyl tape, attach the drain hose to the underside of the refrigerant pipes. Using insulation tape, wrap the signal wire, refrigerant pipes, and drain hose tightly together.
Outdoor Unit Installation Install the unit by following local codes and install unit in the following locations: DO NOT regulations , there may be differ slightly between different regions. Near an obstacle that will block air inlets and outlets Near a public street, crowded areas, or where noise from the unit will disturb others Near animals or plants that will be harmed by hot air discharge...
Step 2: Install drain joint(Heat pump unit only) IN COLD CLIMATES Before bolting the outdoor unit in place, you must In cold climates, make sure that the drain hose install the drain joint at the bottom of the unit. is as vertical as possible to ensure swift water Note that there are two different types of drain joints depending on the type of outdoor unit.
If you will install the unit on the ground or WARNING on a concrete mounting platform, do the BEFORE PERFORMING ANY ELECTRICAL following: 1. Mark the positions for four expansion bolts OR WIRING WORK, TURN OFF THE MAIN based on dimensions chart. POWER TO THE SYSTEM.
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2. Unscrew the electrical wiring cover and remove it. In North America 3. Unscrew the cable clamp below the terminal 1. Remove the wire cover from the unit by block and place it to the side. loosening the 3 screws. 4.
Refrigerant Piping Connection When connecting refrigerant piping, do not let substances or gases other than the specified refrigerant enter the unit. The presence of other gases or substances will lower the unit’s capacity, and can cause abnormally high pressure in the refrigeration cycle. This can cause explosion and injury.
Step 2: Remove burrs PIPING EXTENSION BEYOND FLARE FORM Burrs can affect the air-tight seal of refrigerant A (inch) Outer Diameter piping connection. They must be completely of Pipe (inch) Max. removed. Min. Ø 1/4" (Ø 6.35mm) 0.0275”(0.7mm) 0.05” (1.3mm) Hold the pipe at a downward angle to prevent burrs from falling into the pipe.
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Tighten the flare nut as tightly as possible by hand. Using a spanner, grip the nut on the unit tubing. While firmly gripping the nut on the unit tubing, use a torque wrench to tighten the flare nut according to the torque values in the Torque Requirements table below.
Air Evacuation Note that the service port has a Preparations and Precautions Schrader valve similar to a tire valve that Air and foreign matter in the refrigerant circuit will open and close when attaching and can cause abnormal rises in pressure, which removing the hose.
Inset a hex wrench into the valve and turn it OPEN VALVE STEMS GENTLY about a 1/4 turn to release some refrigerant into the system. Once the needle moves, close When opening valve stems, turn the hexagonal the valve. The system is now partially wrench until it hits against the stopper.
Electrical and Gas Leak Checks Before Test Run WARNING – RISK OF ELECTRIC SHOCK Only perform test run after you have completed ALL WIRING MUST COMPLY WITH LOCAL the following steps: AND NATIONAL ELECTRICAL CODES, Electrical Safety Checks – Confirm that •...
Test Run DOUBLE-CHECK PIPE CONNECTIONS Test Run Instructions During operation, the pressure of the You should perform the Test Run for at least 30 refrigerant circuit will increase. This may minutes. reveal leaks that were not present during your Connect power to the unit. initial leak check.
Packing and unpacking the unit Instructions for packing and unpacking the unit: Unpacking: Indoor unit: 1.Cut the sealing tape on the carton with a knife, one cut on the left, one cut in the middle and one cut on the right. 2.Use the vice to take out the sealing nails on the top of the carton.
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The design and specifications are subject to change without prior notice for product improvement. Consult with the sales agency or manufacturer for details. Any updates to the manual will be uploaded to the service website: https://support.senville.com, please check for the latest version. CS014UI-EP(B) 16122000009397...
Need help?
Do you have a question about the SENA/09HF/IQ and is the answer not in the manual?
Questions and answers
What does the 2 flashing dashes mean on the LCD display for my Senville wall units? It seems to be some type of sleep mode? But how do they start functioning again without being turned off and on again.
I need the remote control manual for the model listed.