Troubleshooting; Error Codes - Sharp EM-KS1 User Manual

• Put one foot on the Foot Rest fi rst, and the other foot on the ground, kick
the scooter to move forward, and slowly press down the accelerating
throttle.
• When you are moving fast enough to keep balance, place your other
foot on the Foot Rest.
• When accelerating, lean backwards to maintain your centre of gravity.
When decelerating, move your centre of gravity by leaning forward. This
will make your riding more comfortable and safer.
Braking
• To brake correctly, release the accelerating throttle, this will engage the
electric brake. At the same time engage the disc brake by squeezing the
brake leaver on the handle bars. At the same time, you can also brake by
stepping on the rear fender with your foot.
Note, model KS2 does not have a rear fender brake.
Using the Kick Stand
• Your e-scooter has a built-in stand which allows it to be parked without
the need to lean it up against anything or having to collapse for storage.
• To use the Kick Stand, use your foot to press it downwards until it locks
in place. Lean the e-scooter so that it rests on the ground. Do not use the
Kick Stand on uneven or soft surfaces.
• To release the Kick Stand, use your foot to push it upwards and into the
body of the scooter. It will lock into place. Ensure that the Kick Stand is
stowed correctly before riding.
Charging
• Ensure that the battery fi tted to your e-scooter is charged correctly by
following the instructions as below:
1. Plug the charger to the e-scooter charge port. Refer to picture
page 3 for the location of the charging port on your e-scooter.
2. Plug the charger to the mains wall socket.
• When connected to the battery charger, the battery will start to charge
and the charge indicator on the charger will turn red. After the charging
is complete, the charge indicator will turn green; disconnect the battery
charger when fully charged.
NOTES
• If the scooter is not being used regularly, it is recommended to charge
the battery every month.
• Do not charge the battery outside.
• Do not charge if the cable or scooter is wet.
• Do not charge when the scooter is powered on.
USB Charging Socket
• For your convenience a USB charging socket is located on the display
module. To access the socket, pull the socket cover to one side.
App
Add the SHARP Life app to your mobile device to start enjoying the
benefi ts of additional functionality. This includes:
– Speed monitoring on your device.
– Changing the speed/distance units between kilometers and miles.
– Setting the maximum speed.
– Lock the functions on your e-scooter.
– Activation of the cruise control.
Click on "Add Device", when the e-scooter is turned on and the Bluetooth
icon is fl ashing on the display.
Your device will scan automatically for your e-scooter. Make sure that the
Bluetooth function is enabled on the e-scooter. Allow location services if
requested.
Once the device is found, Bluetooth pairing is complete.
NOTE:
If you want to connect to the e-scooter with a new account, there are
three ways:
1. Create groups.
2. Remove device from previous account.
3. When the e-scooter is powered on, press the power button 4 times
quickly.
To add your e-scooter to the app. Note that you can only add one
e-scooter.
Google Play Store

Troubleshooting

The e-scooter does not move after start-up.
Cause / Action
The brake has not restored completely, this will interrupt the operation
of the power supply. / Manually reset the brake. This can be achieved by
pushing the brake lever back to its normal position. "
The e-scooter moves at low speed or does not move at all.
Cause / Action
8 on Battery is low. / Battery requires replacement.
The motor starts and switches off again.
Cause / Action
Battery is low. / Battery requires replacement.
The controller is damaged. / Controller requires replacement.
The Battery connection is loose. / Battery connections need to be checked.
The battery cannot be charged or has charged slowly.
Cause / Action
Voltage is not correct. / Battery requires replacement.
The battery does not charge.
The Battery life cycle has come to an end. / Battery requires replacement.
The Battery charger does not emit power. / Replace the battery charger.
The charging lead is damaged. / Replace the battery charger.

Error codes

It is possible that errors codes may be displayed. The e-scooter will stop
operating under these conditions.
E0 – Communicaition error
E1 – Abnormal current
E2 – Throttle failure
E3 – Brake failure
E4 – MOS failure / Over current failure
E5 – Hall / Motor failure
E6 – Motor failure
E7 – Low voltage error
Should you experience any issues which cannot be resolved, contact your
dealer or SHARP Support or advice.
EN
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