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Service Manual–P2423B
Version: 01
Date:2021/10/27
- 1 -

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Summary of Contents for Dell P2423B

  • Page 1 Service Manual–P2423B Version: 01 Date:2021/10/27 - 1 -...
  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3 1.1 SAFETY: General Safety ..................3 1.2 SAFETY: General Power Safety ................5 2. Exploded view diagram with list of items ..............6 3. Wiring connectivity diagram ..................8 4. How to connect and disconnect power cable/ connectivity cable......9 5.
  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment:  Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement.  Do not use AC powered equipment during an electrical storm. Battery powered devices may be used if all cables have been disconnected.
  • Page 5: Safety: General Power Safety

    Be sure to grasp the plug, not the cable, when disconnecting equipment from an electric  socket. If your equipment uses an AC adapter: Use only the Dell provided AC adapter approved for use with this device. Use of another AC  adapter may cause a fire or explosion. ...
  • Page 6: Exploded View Diagram With List Of Items

    2. Exploded view diagram with list of items Item Description Q'ty Remark ASSY CHIN Panel ASSY MF ASSY SHD PCBA I/F BD For EMEA Only, not for PCBA SPS BD other regions PCBA USB BD PCBA CTRL BD ASSY RC ASSY STAND CLMN ASSY STAND BASE Power cable...
  • Page 7 NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
  • Page 8: Wiring Connectivity Diagram

    3. Wiring connectivity diagram FFC 3 FFC 1 Wire 1 FFC 2 - 8 -...
  • Page 9: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connecting/ disconnecting the DisplayPort (DisplayPort to DisplayPort) cable Connecting/ disconnecting the HDMI cable (optional) and Power cable - 9 -...
  • Page 10 Connecting/ disconnecting the VGA cable (optional) and Power cable Connecting/ disconnecting the DVI cable (optional) and Power cable Connecting/ disconnecting the USB 3.2 Gen1 (5 Gbps) and Power cable - 10 -...
  • Page 11: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassemble 1.
  • Page 12 1. Disassemble Rear Cover from Middle Frame according to the sequence shown in the picture 1. Pull out CTRL BD FFC from I/F BD to take off Rear Cover 1. Tear off a tape from Backlight Wire 2. Pull out Backlight wire from SPS BD - 12 -...
  • Page 13 1. Disassemble USB FFC from I/F BD 1. Tear of 2 tapes from Main SHD 1. Tear off an aluminum foil from LVDS cable 2. Tear off a yellow tape from LVDS cable 3. Disassemble LVDS cable from Panel 4. Take off Main SHD from Panel - 13 -...
  • Page 14 1. Disassemble Mylar from Main SHD 1. Unlock 4 hexagonal 1. Philips- screws head screwdriver Torsion of PCB screw: 8.5±1kgf 2. Unlock 5 PCBA 2. Hex-head screws screwdriver Torsion of hex screw: 5.0±0.6Kg 3. Disassemble I/F BD and SPS BD from Main SHD 4.
  • Page 15: Assembly Sop

    5.2 Assembly SOP Preparation before assemble 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, materials as bellow: 1) Working table 2) Philips-head screwdriver 3) Hex-head screwdriver 4) Gloves 5) Cleaning cloth 6) ESD protection Item Picture...
  • Page 16 1. Insert LVDS cable into Panel 2. Paste a yellow tape to fix LVDS cable on panel 3. Paste aluminum foil to fix LVDS cable on panel 1. Place Main SHD on Panel 2. Stick 2 tapes to fix Main SHD - 16 -...
  • Page 17 1. Insert USB FFC into I/F BD Philips-head screw driver Torsion of screw: 4.5±0.5kgf 1. Insert Backlight wire into SPS 2. Paste a tape to fix Backlight Wire on panel 1. Insert CTRL BD FFC into I/F Philips-head screwdriver Torsion of RC screw: 9±1Kgf 2.
  • Page 18 1. Assemble stand a. Insert the stand base blocks fully into the stand slot b. Lift the screw handle and turn the screw clockwise c. After fully tightening the screw, fold the screw handle flat within the recess 1. Attach the stand assembly to the display.
  • Page 19: Trouble Shooting Instructions

    6. Trouble shooting instructions - 19 -...
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