Skylight PLUS
If you have purchased the Skylight Plus plan, you
get access to these premium features:
Mobile App: Download the Skylight app to your
phone from the Apple or Google Play store.
Cloud Portal: View, download & share photos
using the Cloud Portal (app.ourskylight.com).
Videos: Send videos to your Skylight via email,
mobile app or Cloud Portal.
Captions: Send photos with captions using the
mobile app or Cloud Portal.
Settings
Settings: Tap the screen to see the Settings Bar.
From here you can:
Delete: Remove photos from your Skylight
Rotate: Rotate photos on your Skylight
Pause: Pause your favorite photos
Gallery: View all of your photos
Advanced Features: Change the slideshow speed or
shuffle your photos
How it Works: Check your Skylight email address or
reset your WiFi.
If you have any additional questions or would like to get in
touch with us, please visit our User Guide at
www.skylightframe.com/support.
Skylight Frame
Start Guide
Contents of the Box
Skylight Frame
Plastic support stand
Power adapter and cable
Set Up
Support stand: Locate the hole in the lower-right corner
of the back of your Skylight, and screw in your plastic
support stand.
Mount Skylight: Find the wall mount hole in the upper-
middle of the back of the frame to mount your Skylight on
the wall.
Turn On
1.
Connect the power adapter:
a.
The rectangular USB end of the cord connects to
the USB port on the charging cube.
b.
The round end of the cord plugs into the power port
on the back of your Skylight (it is the bottom port to
the side).
2.
Connect the adapter to an outlet: In approximately
30 seconds, your Skylight home screen will appear.
OR
Need help?
Do you have a question about the Frame and is the answer not in the manual?
Questions and answers
How can I make the picture take up the whole screen without those borders? All of the photos sent have borders . Thank you so much!
To make the picture take up the whole screen on your Skylight Frame without borders, use the pinch-to-zoom gesture. Place two fingers on the photo and pinch to zoom until it fills the screen.
This answer is automatically generated
I have enjoyed my Skylight for several years. My frame comes on with the Skylight logo, but no pictures come up.
Your Skylight Frame may be experiencing a startup issue where it shows the logo but then the screen turns black and starts flashing. This could be due to a hardware defect or software malfunction. Try resetting the frame by unplugging and replugging it. If the issue persists, contact Skylight customer support for a replacement.
This answer is automatically generated
how do I get my activation code?
To get the activation code for the Skylight Frame, follow these steps:
1. Create your Skylight Frame’s email address by downloading the Skylight app or visiting the provided website.
2. Once the email address is created, the system will generate a 6-digit activation code.
3. Enter this activation code on your Skylight Frame using the on-screen keyboard to complete the activation process.
This answer is automatically generated