Troubleshooting; Monitor - Seca mVSA 535 Instructions For Use Manual

11.TROUBLESHOOTING

11.1 Monitor

Fault
Monitor cannot be
switched on
Touchscreen display
remains off
Touchscreen display not
reacting
Image on touchscreen
display faulty
Password not accepted
Vital signs tab not active
Patient and user data
cannot be restored
manually
➔
Monitor
➔
Vital signs measurement
➔
Network connection
➔
EMR system connection via seca connect 103 software
➔
Clinical observations
➔
seca 360°proximity connection
Cause
No power supply
Rechargeable battery discharged
Rechargeable battery faulty
Device on standby
Device not switched on
No power supply
Touchscreen display faulty
Device in undefined state following
implausible input
Touchscreen display faulty
Following a backup, the old passwords
are valid again
USB connecting cable of the
SmartBucket not connected to the
monitor
USB stick contains several backup
copies
Backup copy on the USB stick has
been renamed
Remedy
Provide power supply
Provide power supply and charge
rechargeable battery
Replace rechargeable battery
• Touch the touchscreen display
• Press the ON/OFF key
Switch on device
Check whether power is being supplied
Inform seca Service
• Switch off the device (press and hold the
ON/OFF key for approx. 15 seconds)
• Switch the device back on
Inform seca Service
• Use the old password
Administrator:
• If you no longer know the old password,
assign a new password
• Have the administrator password reset by
seca Service
• Connect the USB connecting cable of the
SmartBucket to the monitor
• Restart the device
Ensure that there is only one folder on the
USB stick with the designation
<ddMMyyyy_hhmm>_seca_monitor_b
ackup (if necessary, rename other folders)
Ensure that backup copies are saved in the
folder with the designation
<ddMMyyyy_hhmm>_seca_monitor_b
ackup (if necessary, rename folders)
Troubleshooting • 87
English