Troubleshooting - Krowne BS36 Installation & Operating Manual

Refrigeration
Installation & Operating Manual

Troubleshooting

Before calling for service, please use this table to troubleshoot your issue.
Problem
There is no interior
light on in the
refrigeration unit.
Refrigeration unit is
running noisy.
Refrigeration unit is
not running correctly.
The compartments are
warmer than usual in
the refrigeration unit.
Refrigeration system
runs for long period
of time.
Condensation forms
on the inside of the
compartments.
Condensation forms
on the outside of the
compartments.
Krowne Metal Corporation • 100 Haul Rd. Wayne, NJ 07470
Due to our commitment to continued product improvement, specifications are subject to change without notice.
Cause
Light switch is in OFF position.
LED board is inoperable.
Soft sounds from compressor, fan motor
& valves.
No power is getting to the unit.
Control preset is not set properly.
Condenser is dirty or obstructed.
Door has been left open for an extended
period of time.
Internal louvers and/or fan guard obstructed.
Warm product was placed in the unit.
Condenser is dirty or obstructed.
Door has been left open for an extended
period of time.
Warm product was placed in the unit.
Hot day and/or warm room temperature.
High humidity and/or frequent door opening.
Door not closing and sealing properly.
High humidity and/or frequent door opening.
Door not closing and sealing properly.
Solution
Flip switch to ON.
Contact your dealer.
Normal operation.
GFI is tripped or the circuit breaker is tripped.
Reset the circuit breaker.
Reset preset temperature if necessary
Clean condenser and clear obstruction.
Wait 24 hours and recheck temperature.
Ensure louvers and/or fan is not obstructed.
Remove warm product and wait 24 hours.
Clean condenser and clear obstruction.
Wait 24 hours and recheck temperature.
Remove warm product and wait 24 hours.
Normal for system to run more frequently.
Normal operation.
Ensure door is closing properly. Check door
seals and replace if necessary. If condensation
persists, contact your dealer.
Normal operation.
Make sure door is closing properly. Check door
seals and replace if necessary. If condensation
persists, contact your dealer.
krowne.com
17
No. REF MANUAL