Error Message List - Eizo ColorNavigator User Manual

8. ERROR MESSAGE LIST

8. ERROR MESSAGE LIST
Find the following description if a message appears while running Color Navigator.
Problems
Initialization Error:
<Macintosh>
•
Mac OS X 10.2 or later/MacOS 9.2.2 is required for
starting up ColorNavigator.
•
Set monitor color to thousands or more (millions
recommended) to start up ColorNavigator.
<Windows>
•
Windows 2000/XP or later is required for starting up
ColorNavigator.
•
Set monitor color to 16 bit or more (24bit or more
recommended) to start up ColorNavigator.
•
Failed to detect monitor and measurement device. Quit
the software, reconnect USB cable to both monitor and
measurement device, then restart the software.
•
The adjustment-capable monitor cannot be found. The
monitor cannot be adjusting with the current status.
•
ColorNavigator cannot adjust this monitor.
•
Check the measurement device is placed on the white
ceramic tile of base plate firmly then click [Initialize].
•
Check the measurement device is placed on the flat and
opaque surface then click [Initialize].
Measurement Error / Adjustment Error/File Error:
•
Select another white balance, or retry [Proceed].
•
Check the measurement device firmly attached to the
measurement window, and then click [Proceed].
•
Avoid operating any functions of the monitor while saving
the profile is in progress. Retry adjustment.
•
Avoid operating any functions of the monitor while
measuring the monitor in progress. Retry adjustment.
•
Avoid operating any functions of the monitor while
adjusting the monitor manually. Retry adjustment.
•
Avoid operating any functions of the monitor while the
adjustment result selection window is displayed. Start the
operation over again.
•
Failed to generate a profile. Retry [Save].
Communication Error:
•
Restart the software and retry operation.
Alert:(Windows)
•
You must be an administrator to install ColorNavigator.
•
ColorNavigator is disabled by your system administrator.
You must be an administrator to run this software.
52
Points to check / Description
[] Check the system requirements ofColorNavigator. Refer to
"1-1. System Requirements".
[] Open the "System Profiler" and confirmthat all the devices,
that are necessary to start up ColorNavigator, are detected.
[] Check the USB connection of the monitor and
measurement device.
[] Check if the ColorEdge CE series monitor is connected.
[] Check whether the measurement device is placed on the
base plate or not.
[] Check the color coordinates that arebetween 0.24 and
0.45 for x-coordinate, and between 0.24 and 0.45 for
ycoordinate.
[] Attach the measurement device to the measurement
window firmly.
[] If operating the monitor while ColorNavigator is in active,
the software operation may end in failure.
[] It cannot be generated a profile if the file name including
"/". Rename and retry save.
[] Check if the USB cable of the monitor and measurement
device is connected. Avoid disconnecting the USB cable
while calibrating.
[] Check whether you are an administrator.
[] The status of user account can be checked through
"Start" - "Control Panel".