Warranty And Service - Member's Mark PRO Series Assembly Instructions & User Manual

WARRANTY AND SERVICE

This product is covered by the Sam's Club Member Satisfaction Guarantee.
Please visit samsclub.com for more information.
BEFORE YOU CALL FOR SERVICE, have the following information available:
1. Serial Number: The serial number is located on the front of this manual and on the rating label on the inside of the BBQ cart door.
2. Model Number: The model number is located on the front cover of this manual and on the rating on the inside of the BBQ cart door.
3. Proof Of Purchase: In the form of a receipt, obtained by the original owner.
IF YOUR PRODUCT IS DAMAGED:
Call the Member's Mark Customer Care Hotline: 1-833-454-0864.
1.
Do NOT return to the store for replacement of damaged or defective parts: Member's Mark Customer Care will ensure that all
2.
in-stock replacement parts arrive at your home within 3-10 business days.
Concealed Damage: If damage is unnoticed until merchandise is unpackaged, resolve issue by contacting Member's Mark
3.
Customer Care immediately.
LIMITED WARRANTY:
Winners Products, hereby warrants to the Original Purchaser of this Pro-Series Gas Assist Charcoal Grill that will be free of defects in
workmanship, from the date of purchase, for the period of the warranty, as outlined below. Please see Limitations and Exclusions section
on the following page.
Member's Mark warrants that components in your new Pro-Series Gas Assist Charcoal Grill will be free of defects in material and
workmanship from the date of purchase, for the following period:
Fire bowl and Lid...............5 years
All Other Parts...................2 years
CAUTION:
Some parts may contain sharp edges – Especially as noted in the manual! Wear protective gloves if necessary. FOR RESIDENTIAL
USE ONLY. DO NOT USE FOR COMMERCIAL COOKING.
WARNING:
Do not attempt to repair of alter the hose/valve/regulator for any assumed defect or for any type of retro fit or conversion. Any
modifications to this assembly will void your warranty and create the risk of a gas leak and fire. Use only authorized replacement parts
supplied by the manufacturer, for your model.
LIMITATION AND EXCLUSIONS
Winners Products has the following limitations to its warranty: Winners Products has the following limitations to its warranty:
1. This limited warranty is non-transferable and becomes void if used for commercial or rental purposes. Which includes (but not limited
to): Restaurants, hotels, resorts, time shares or rental properties.
2. This warranty applies only when barbecue is used in the United States.
3. Warranty is in lieu of all warranties, expressed or implied, and all other obligations or liabilities related to the sale or use of its
barbecue products.
4. Winners Products Engineering Ltd. Is not responsible for any misuse outside of the directions listed in the manual.
5. Winners Products Engineering Ltd. will repair or replace parts, at its option, proven defective under normal use and service and which
on examination during the applicable warranty period. (See exclusions to warranty coverage below)
Call Customer Care Hotline: 1-833-454-0864
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1-833-454-0864