Grandstream Networks HT814 Administration Manual
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Grandstream Networks HT814 Administration Manual

Analog telephone adaptors
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Grandstream Networks, Inc.
HT814 Analog Telephone Adaptors
Administration Guide
https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814

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  • Page 1 Grandstream Networks, Inc. HT814 Analog Telephone Adaptors Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 3 GNU GPL INFORMATION The firmware for the HT814 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Equipment Packaging .......................... 12 HT814 Ports Description ........................12 Connecting HT814 ..........................13 Scenario 1: Connecting the HT814 using WAN Port ..............13 Scenario 2: Connecting the HT814 using LAN Port ..............13 HT814 LEDs Pattern ..........................14 CONFIGURATION GUIDE .................... 16 Obtain HT814 IP Address via Connected Analogue Phone ..............
  • Page 5 Configuring HT814 Through Voice Prompts ..................43 Configuration Through a Central Server ....................43 Register a SIP Account ........................44 Call Features ............................46 Rebooting HT814 from Remote ......................47 UPGRADING AND PROVISIONING ................48 Firmware Upgrade procedure ......................48 Upgrading via Local Directory ......................
  • Page 6 Table of Tables Table 1: HT814 Features at a Glance ......................10 Table 2: HT814 Technical Specifications ....................10 Table 3: Definition of the HT814 Connectors ....................12 Table 4: HT814 LEDs Pattern Description ....................14 Table 5: Voice Prompt Menu ........................16 Table 6: Status Page Definitions .........................

  • Page 7: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT814. It covers also the topic of connecting and configuring the HT814, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT814 User Guide”.

  • Page 8: Change Log

    CHANGE LOG This section documents significant changes from previous versions of admin guide for HT814. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.2.7 ...

  • Page 9: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6. Screenshots of FXS Ports Page P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...

  • Page 10: Welcome

    The HT814 analog telephone adapter provides transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT814 is an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections.

  • Page 11: Product Overview

    VoIP on analog phones and enables service providers to offer high quality IP service. The HT814 is an ideal ATA for individual use and for large scale commercial IP voice deployments since it permits small and medium businesses to create integrated IP and PSTN telephony systems that efficiently manage communication costs.
  • Page 12 F or -10º – 60ºC Humidity: 10 – 90% Non-condensing Dimensions and 28.5 x 130 x 90 mm (H x W x D) Weight: 423.5g (package), 159g (unit) Weight Compliance FCC/CE/RCM Compliance P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...

  • Page 13: Getting Started

    Note: Check the package before installation. If you find anything missing, contact your system administrator. HT814 Ports Description The following figure describes the different ports on the back panel of the HT814. Figure 2: HT814 Back Panel Table 3: Definition of the HT814 Connectors...

  • Page 14: Connecting Ht814

    2. Connect the WAN port of the HT814 to a router, switch or modem using an Ethernet cable. 3. Insert the power adapter into the HT814 and connect it to a wall outlet and make sure to respect the technical specifications of the power adapter used (12V-1A).

  • Page 15: Ht814 Leds Pattern

    Figure 3: Connecting the HT814 HT814 LEDs Pattern There are four (4) LED types that help you manage the status of your Handy Tones HT814. Figure 4: HT814 LEDs Pattern Table 4: HT814 LEDs Pattern Description LED Lights Status...
  • Page 16  OFF - Unregistered  ON (Solid Blue) - Registered and Available  Blinking every 500 ms - Off-Hook / Busy  Slow blinking - FXS LEDs indicates voicemail P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...

  • Page 17: Configuration Guide

    Obtain HT814 IP Address via Connected Analogue Phone HT814 are by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT814, you should access to the “Interactive Voice...
  • Page 18 Automatically returns to main menu “Device not registered” This prompt will be played immediately after off hook If the device is not registered and the option “Outgoing Call without Registration” is in NO P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...

  • Page 19: Configuration Via Web Browser

    For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT814 until it’s enabled, the following steps will show you how to enable it via IVR.

  • Page 20: Web Ui Access Level Management

    Changing Admin Level Password 1. Access your HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 21: Changing User Level Password

    6. Press Apply at the bottom of the page to save your new settings Figure 7: Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT814 Web UI. As mentioned, you can log in as an administrator or an end user. ...

  • Page 22: Status Page Definitions

     Base: Specifies Base version. Current is 1.0.2.7  CPE: Specifies CPE version. CPE version is displayed only when HT814 is connected to an ACS using TR-069 protocol. Software Status Indicates the current software status of the HT (Running or Stopped).

  • Page 23: Basic Settings Page Definitions

    Enables / Disables access via telnet. Default is Yes (activated). IP Address Specifies IP Address to use on HT814.There are 3 modes to operate the HT814:  DHCP mode: all the field values for the static IP mode are not used (even though they are still saved in the flash memory.) The HT814 acquires its...
  • Page 24 Device Mode Controls whether the device is working in NAT router mode or Bridge mode. Save the setting and reboot prior to configuring the HT814. NAT Maximum Defines the number of ports that can be managed while in NAT router mode.
  • Page 25 Enable UPnP When set to “Yes”, the HT814 acts as an UPnP gateway for your UPnP enabled Support applications. UPnP = “Universal Plug and Play” Reply to ICMP on Default is No. When set to “Yes”, the HT814 responds to the PING command from WAN Port other computers, but is also made vulnerable to DOS attacks.

  • Page 26: Advanced Settings Page Definitions

    Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port. Reset Type Gives the administrator the option to restore default configuration on the HT814. There are 3 types of factory reset:  ISP Data Reset: All VoIP related configuration (mainly everything located on FXS page).
  • Page 27 Config File Checks if configuration files are with matching postfix before downloading them. Postfix It allows user to store different configuration files in one directory on the P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...
  • Page 28 Always Check for Configures the HT814 to always search the new firmware at boot up. New Firmware at Boot up Permits the HT814 to search for the new firmware when the firmware prefix / suffix Check New Firmware only changes.
  • Page 29 Enable Periodic Inform Sets frequency that the inform packets will be sent out to ACS. Interval Connection Enters username for ACS to connect to the HT814. Request Username Connection Enters password for ACS to connect to the HT814. Request Password CPE SSL Configures the Cert File for the phone to connect to the ACS via SSL.
  • Page 30 Call NTP Server Defines URL or IP address of the NTP (Network Time Protocol). Used by the HT814 to synchronize the date and time. Public NTP servers can be found at http://www.ntp.org Allow DHCP Option Obtains NTP server address from a DHCP server using DHCP Option 42; it will 42 to NTP Server override configured NTP Server.

  • Page 31: Profiles Pages Definitions

    Example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link is up Send SIP Log Configures the HT814 to send a replicate of the SIP packets on the syslog. Default is No Download Device Downloads actual device configuration file in .txt format.
  • Page 32 Configures the HT814 to collect SIP server address from DHCP option 120. Default is Allow DHCP Option 120 (override SIP Server) SIP transport Selects transport protocol for SIP packets; UDP or TCP or TLS. Please make sure your SIP Server or network environment supports SIP over the selected transport method.
  • Page 33 FXS 1 is 5060 and 5062 for FXS 2. Local RTP Port Defines the local RTP-RTCP port pair the HT814 will listen and transmit. It is the HT814 RTP port for channel 0. The default value for FXS port is 5004 Use Random SIP Controls whether to use configured or random SIP ports.
  • Page 34 Checks SIP User ID in the Request URI of incoming INVITE; if it doesn't match the Check SIP User ID for Incoming INVITE HT814 SIP User ID, the call will be rejected. Direct IP calling will also be disabled. Default is No. Authenticate...
  • Page 35 Defines T1 timeout value. It is an estimate of the round-trip time between the client and server transactions. For example, the HT814 will attempt to send a request to a SIP server. The time it takes between sending out the request to the point of getting a response is the SIP T1 timer.
  • Page 36 Replaces # by %23 in some special situations. Default is No. as %23 in SIP URI Disable Multiple m Sends only one m line in SDP, regardless of how many m fields are in the incoming SDP. Line in SDP P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...
  • Page 37 2. Grammar: x - any digit from 0-9; a. xx+ - at least 2 digits number; b. xx – exactly 2 digits number; c. ^ - exclude; d. . – wildcard, matches one or more characters P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...
  • Page 38 Sets “From”, “Privacy” and “P_Asserted_Identity” headers in outgoing INVITE message to “anonymous”, blocking caller ID. Default is No. Anonymous Call Rejects incoming calls with anonymous caller ID with “486 Busy here” message. Rejection Default is No. P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...
  • Page 39 Use First Matching Includes only the first matching vocoder in its 200OK response, otherwise it will include Vocoder in 200OK all matching vocoders in same order received in INVITE. Default is No. P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...
  • Page 40 Selects SRTP mode to use (“Disabled”, “Enabled but not forced”, or “Enabled and forced”). Default is Disabled. It uses SDP Security Description to exchange key. Please refer to SDES: https://tools.ietf.org/html/rfc4568 SRTP: https://www.ietf.org/rfc/rfc3711.txt P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...
  • Page 41 Defines the time period when the cradle is pressed (Hook Flash) to simulate FLASH. To prevent unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time value. HT814 support a range from 40 to 2000 ms. Default values are 300 minimum and 1100 maximum.

  • Page 42: Fxs Ports Page Definitions

    Defines the profile ID for each port. Hunting Group Enables the HT814 to register all existing FXS ports with the same phone number. Each incoming call will be routed to first available port in Linear or Circular mode. User may configure all ports as members of the same Hunting Group or it may configure different port combinations for more than one Hunting Group.

  • Page 43: Nat Settings

    Configures a User ID or extension number that is automatically dialed when off-hook. Only Dial the user part of a SIP address needs is entered here. The HT814 will automatically append the “@” and the host portion of the corresponding SIP address.

  • Page 44: Configuring Ht814 Through Voice Prompts

    Select voice menu option 01 to enable HT814 to use DHCP.  STATIC IP MODE Select voice menu option 01 to enable HT814 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 45: Register A Sip Account

    Register a SIP Account The HT814 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps in order to register your accounts via web user interface 1. Access your HT814 web UI by entering its IP address in your favorite browser.

  • Page 46: Figure 8: Sip Profiles Settings

    After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT814 web interface under Status > Port Status > Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).

  • Page 47: Call Features

    Figure 10: Accounts Status Call Features The HT814 support all the traditional and advanced telephony features. Table 11: HT814 Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC) Disable LEC (per call) Dial “*03”...

  • Page 48: Rebooting Ht814 From Remote

    Pressing pound sign will serve as Re-Dial key. Rebooting HT814 from Remote Press “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway.

  • Page 49: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The HT814 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.

  • Page 50: Upgrading Via Local Directory

    1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT814 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT814fw.bin) 4.

  • Page 51: Managing Firmware And Configuration File Download

    Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the HT814 boots up or reboots, it will send a request to download a file named "cfgxxxxxxxxxxxx” followed by a configuration XML file named "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab"...

  • Page 52: Restore Factory Default Settings

    To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT814. 3. Insert a pin in this hole, and press for about 7 seconds.

  • Page 53: Reset From Web Interface (Reset Type)

    Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. If the HT814 were previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.

  • Page 54: Experiencing Ht814

    Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring convenience to both your business and personal life. P a g e HT814 Administration Guide https://arttel.ru/shop/voip-shlyuzy/grandstream-ht-814...

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