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Using the Printer with a Network ... 62 Uninstalling Printer Drivers ... 66 Routine Maintenance ...67 When to Replace Ink Tank and Maintain Print Head ... 68 Replacing an Ink Tank ... 69 Resetting the Ink Counter ... 74 How Low Ink Warning Setting Works ... 77 Printing the Nozzle Check Pattern ...
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Print Quality is Poor or Contains Errors ... 125 Printer Does Not Start or Stops During Print Jobs ... 143 Paper Does Not Feed Properly or Paper Jams ... 149 The POWER Lamp Flashes Orange ... 153 An Error Message is Displayed on the Screen ... 156 Have you replaced an ink tank with a new one? is Displayed ...
Introduction Thank you for purchasing the Canon S330 Bubble Jet Printer. This User’s Guide provides complete explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment.
How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat Reader 4.0 or Acrobat Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly different. Use this button to enlarge the viewing screen.
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Displays the table of contents. Click the heading to jump to the topic. Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings. How to Use This Manual Use this button to search for a word.
Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
If flammable solvents come in contact with electrical components inside the printer, it could cause a fire or electric shock. Always unplug the printer from the power outlet before cleaning the printer. If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.
Safety Precautions Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. Working around the printer Do not use inflammable sprays near the printer.
To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Never remove the plug by pulling on the cord. Do not use an extension lead. If you do not intend to use the printer for a long period of time, unplug the printer after turning it off. Never use a power supply voltage other than that supplied in the country of purchase.
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Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service.
Front Cover Open to replace the ink tanks or remove jammed paper. Printer Parts and Their Functions Paper Rest Sheet Feeder Load paper here. Paper feeds automatically, one sheet at a time.
Print Head Lock Lever Locks the print head into the holder. Once the print head is installed, do not touch this lever. Printer Parts and Their Functions Print Head Holder Install the print head here. Inside the Printer...
Green: the printer is ready to print. Flashing green: the printer is preparing to print, or is currently printing. Flashing orange: an error has occurred and the printer is not ready to print. Flashing orange and green alternately: an error has occurred that may require a service call.
In your application, select the command to print a document. The Print dialog box can usually be opened by selecting Print from the File menu. Ensure that Canon S330 is selected in the Name field. Then click the Properties button. The Printer Properties dialog box opens.
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This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the Start menu, additional tabs appear, including the Details tab. These do not appear when the Printer Properties dialog box is opened from within an application.
Printer Properties Dialog Box Description Note The screens in this section refer to Windows 98/Windows Me operation. The equivalent screens for Windows 2000 and Windows XP may look slightly different. Printer Driver Functions (Windows) • Main Tab • Page Setup Tab •...
Main Tab Media Type Ensure this setting matches the type of media loaded in the printer. Print Quality Select the print quality you require from among the different options. To select custom Print quality, select Custom and click the Set... button.
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Note To see a description of any item in the Printer Properties dialog box, click the ? mark then click the desired item. To see a description of operating procedures, click the Help button. If the button does not appear when using Windows 2000 or Windows XP, click the Start button then select Programs (or All Programs) - Canon S330 - Guide.
Page Setup Tab Page Size Ensure the correct paper size is selected. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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This setting is usually selected by default. a specified page size. The document is resized when printed. When this is selected, you can specify the Printer Paper Size and Scaling. pages fit on each printed page. The multiple-page document is printed so that two pages of the document fit on each printed page.
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Reverse order Prints the document start with the last page. Collate Select to print multiple copies of the document one copy at a time. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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Select the check box and choose the stamp. Place stamp over text When Stamp is selected, you can select this check box. When selected, the stamp is printed over the print data. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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When Background is selected, you can select this check box. When selected, the background image is printed only on the first page. Select Background... This allows you to register a new background, or to display details of the background you have selected. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
Effects Tab Simulate Illustration This function manipulates colour image data with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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In such cases, select the Apply Throughout Page check box. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
This list displays the printing settings currently registered in the Profiles tab. The Current Settings profile contains the settings currently specified in the Main, Page Setup, Stamp/Background and Effects tabs. The Default Settings profile contains the factory default settings. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
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Details Displays all the printer settings selected in Printing Profiles. Description Displays a description of the printer settings selected in Printing Profiles. You can enter the description when saving the printer settings. Add to Profiles... Click to save the settings currently specified in the Main, Page Setup, Stamp/ Background and Effects tabs.
Maintenance Tab Cleaning Click to start print head cleaning. Deep Cleaning Click to start print head deep cleaning. Use this function only if Cleaning has not improved the print quality. Printer Driver Functions (Windows) (10) (11) Printer Properties Dialog Box Description...
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Click to turn the printer off. Auto Power This allows you to turn the printer off when no data is sent to the printer for a certain period of time, or turn the printer back on again when data is sent to the printer.
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Printer Driver Functions (Windows) (11) Start Status Monitor Click to start the BJ Status Monitor, to check the printer status and the progress of printing jobs. Printer Properties Dialog Box Description...
The BJ Status Monitor launches automatically when data is sent to the printer. When launched, the BJ Status Monitor appears as an icon on the Task Bar. Click the Canon BJ Status Monitor icon on the Task Bar. The BJ Status Monitor appears.
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Printer Driver Functions (Windows) Note To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button. BJ Status Monitor Functions...
When errors occur The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer runs out of paper or paper jams. In such cases, take the appropriate action as described in the Printer Status tab. In Windows 98, Windows Me, click the Guide tab and follow the instructions on screen.
Cancelling a Print Job To cancel the current print job, first open the BJ Status Monitor. Click the Canon BJ Status Monitor icon on the Task Bar. Click Cancel Printing. Note If Cancel Printing is greyed out, press the printer's RESUME/CANCEL button to terminate the print job.
files associated with the printer driver at the same time. Click the Start button and select Programs, Canon S330, Uninstall. For Windows XP, click the Start button and select All Programs, Canon S330, Uninstall. Click Yes when the confirmation message appears.
Select the size of the paper for the print job. To enter the size manually, select Custom 1 - Custom 3 and click Custom. Banner Printing Select this check box when printing on banner paper. Printer Driver Functions (Macintosh) Description of Print Settings...
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Box allows you to specify the length and width of the paper. Utilities Click to open the Printer Utility dialog box for maintenance operations such as print head cleaning and nozzle check pattern printing, as well as for changing the print mode.
Printer Utility Dialog Box The Printer Utility dialog box is displayed when you click the Utilities button in the Page Setup dialog box. Select the function you wish to perform: Cleaning, Test Print, Remaining ink level setting, Auto Power, Quiet Mode or Custom Settings.
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Printer Driver Functions (Macintosh) Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning How Low Ink Warning Setting Works Note For information about Print Head Alignment, refer to the Quick Start Guide. Description of Print Settings...
Specify the output destination, print order and page layout for the document you are printing. Apply... Allows you to register print settings or to implement a previously registered print setting. Media Type Ensure this setting matches the type of paper media loaded in the printer. Printer Driver Functions (Macintosh) Description of Print Settings...
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Allows you to manually set the print quality and colour settings in the Dialog Box. Print Mode Select the option in accordance with the document type and printing purpose. Greyscale Printing/Grayscale Printing Select to print a greyscale version of a colour document. Printer Driver Functions (Macintosh) Detailed Setting Description of Print Settings...
To open the Detailed Setting dialog box, select Manual from Print Mode, then click Details. Quality panel Panel display icons Click these icons to switch between panels in the Detailed Setting dialog box. Printer Driver Functions (Macintosh) Description of Print Settings...
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Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving it to the left increases printing speed. Halftoning Select either Dither or Diffusion ink dot configurations. Printer Driver Functions (Macintosh) Description of Print Settings...
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To display the Special Effects panel, click the Special effects display icon. Simulate illustration This function manipulates colour image with certain effects. Select the check box and adjust the brightness of the image with the Contrast slide bar. Printer Driver Functions (Macintosh) Description of Print Settings...
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However, if the image data has been manipulated using cut and paste, rotation or other such operations, group optimisation of all images on the page is recommended. In such cases, select the Apply Throughout Page check box. Printer Driver Functions (Macintosh) Description of Print Settings...
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Colour Correction/Color Correction Select a colour correction method: BJ Standard, ColorSync or None. BJ Standard is usually the optimum colour correction method for printing with a BJ printer. When ColorSync is selected, you should also specify the Print Type and Printer Profile settings.
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Move the bar for each colour to adjust the balance of colour intensity. Moving the bar to the right intensifies the colour. Intensity Move the slide bar to adjust the print density. Moving the bar to the right increases the density. Printer Driver Functions (Macintosh) Description of Print Settings...
Use this function to print more than one page on a single sheet of paper. Typically, this setting is set to display 1 Page/Sheet Printing. If another option is selected, Page Order and Border can be specified. Printer Driver Functions (Macintosh) Description of Print Settings...
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Poster (Divided into 4) / (Divided into 9) / (Divided into 16) These enlarge and split the print image across several sheets of paper. The printer sheets can then be assembled to make a large poster. You can also select Cut/ Paste lines and Cut/Paste string.
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Saves the settings currently specified in the Print dialog box. After clicking the button, enter the name under which the settings are to be saved. Remove Deletes unwanted print settings. To delete unwanted settings, select the settings in Settings and click the Remove button. Printer Driver Functions (Macintosh) Description of Print Settings...
Opening the BJ Print Monitor Select Chooser from the Apple Menu. Set Backgrounding to On. After starting a print job, select BJ Print Monitor in the Application Menu. The BJ Print Monitor launches. Printer Driver Functions (Macintosh) BJ Print Monitor...
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... Click to pause printing of the specified document..Click to resume printing..Click to cancel printing of the specified document. Displays the printer status. If an error occurs, instructions on what to do are displayed. Displays the printer status and ink status with images.
The document selected in the Print Monitor is deleted from the print list and the print job is cancelled. Note To suspend printing, click the name of the document being printed then click . To resume printing, click Printer Driver Functions (Macintosh) Cancelling a Print Job...
Install the printer driver on each network computer that will use the printer. For information on installation, refer to the Quick Start Guide. Printer Setup To use the printer on a network, first set up the print server, then set up each client machine. • Print server setup procedure Select Chooser in the Apple Menu.
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Click the close box to close the Chooser. • Client setup procedure Select Chooser in the Apple Menu. Select Active in AppleTalk. Select the S330 (Server) icon, then select the printer server in Connected to:. Click the close box to close the Chooser. Printer Driver Functions (Macintosh)
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The total number of queued documents is also displayed. The BJ Print Monitor allows you to change the print order of the queued documents. BJ Print Monitor Functions BJ Status Monitor Functions Printer Driver Functions (Macintosh) Using the Printer with a Network...
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• You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item. • If you are using two or more printer servers, you can switch between the BJ Status Monitor displays. Select Print Server in the File menu, then select the desired print server and click OK.
Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete, all the program files associated with it at the same time. Before proceeding, ensure you save any unsaved files in any currently running applications.
• Resetting the Ink Counter • How Low Ink Warning Setting Works • Printing the Nozzle Check Pattern • Print Head Cleaning • Print Head Deep Cleaning • How Low Ink Warning Setting Works • Transporting the Printer Routine Maintenance...
Print Head Deep Cleaning Replacing an Ink Tank If ink tank replacement does not resolve the problem, the print head may be worn out. Contact a Canon service representative. If the print quality is poor If the problem remains Still the problem remains...
• Colour: BCI-24 Color Note Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink tanks to ensure the best quality. Ensure that the printer is on, and then open the front cover.
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Remove the empty ink tank. Pull the tab on the ink tank towards you to release. Then lift it from its slot. Do not touch the lock lever; remove only the ink tank. Important • Handle ink tanks carefully to avoid staining clothing or the surrounding area.
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Routine Maintenance Unpack a new ink tank and remove the orange protective cap. Important • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port.
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Routine Maintenance Insert the ink tank into a slot. Replacing an Ink Tank...
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• To maintain optimal print quality, use an ink tank within six months of first use. • Once an ink tank has been used, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled.
Resetting the Ink Counter When an ink tank is replaced, the ink counter must be reset. The low ink warning is only displayed properly if the ink counter is reset. How Low Ink Warning Setting Works Ink Counter Reset When the front cover has been open for a certain period, a confirmation message of ink tank replacement is displayed before the next print job.
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Do not reset an ink counter of an ink tank already in use. Windows Ensure the printer is on and open the Printer Properties dialog box. Opening the Printer Properties Dialog Box On the Maintenance tab, click Ink Counter Reset icon.
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Macintosh Ensure the printer is on and open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click Utilities icon to open the Printer Utility dialog box.
How Low Ink Warning Setting Works The low ink warning notifies you of low ink levels during printing. The Low Ink Warning has been preset to be automatically displayed. Note Refer to “Modifying the low ink warning do not want to display the Low Ink Warning. What is Low Ink Warning? When you reset the ink counter, it will assume the ink tank is full regardless of how much ink actually remains.
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Low Ink Warning Display The '!' shows a low ink level in the ink tank. The colour ink becomes low. BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) How Low Ink Warning Setting Works Routine Maintenance The colour ink becomes low.
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Macintosh Note When the background printing is enabled, the low ink warning is displayed on the BJ Print Monitor (Macintosh). BJ Print Monitor How to Display Low Ink Warning Correctly • Reset the ink counter every time you install a new ink tank The ink counter cannot work correctly unless you synchronise it with the actual ink level.
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• Modifying the low ink warning setting Windows Ensure the printer is on and open the Printer Properties dialog box. Opening the Printer Properties Dialog Box On the Maintenance tab, click Low Ink Warning Setting icon. Modify the Display low ink warning and Display a confirmation message of ink tank replacement settings, and click Send.
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Routine Maintenance Modify the Display low ink warning and Display a confirmation message of ink tank replacement settings, and click Send. How Low Ink Warning Setting Works...
Printing the Nozzle Check Pattern from the Printer Drivers Windows With the printer on, load a sheet of A4 or Letter paper in the printer. Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box Click the Maintenance tab and then click the Nozzle Check icon.
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Macintosh With the printer on, load a sheet of A4 or Letter paper in the printer. Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click the Utilities button to open the Printer Utilities dialog box.
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Printing the Nozzle Check Pattern through the Printer With the printer on, load a sheet of A4 or Letter paper in the printer. Hold the RESUME/CANCEL button down until the POWER lamp flashes twice. Examining the Nozzle Check Pattern Routine Maintenance...
Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Routine Maintenance Lines missing here indicate the print head requires cleaning. Unevenness in these patterns indicates the print head requires alignment.
Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be performed either from the printer drivers or from the printer itself. Note Cleaning the head consumes ink, so perform head cleaning only when necessary.
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The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click the Utilities button to open the Printer Utility dialog box. Select Cleaning from the pull-down menu, and then click the Cleaning icon.
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Cleaning the Print Head from the Printer This operation cleans all nozzles, both black and colour. Because this method also resets the printer, any print data stored in the printer is lost. Ensure the printer is on. Hold down the RESUME/CANCEL button until the POWER lamp flashes once.
Print Head Deep Cleaning If print quality does not improve by standard print head cleaning, try deep cleaning, which is a more powerful process. Perform print head deep cleaning from the printer driver. Note Print head deep cleaning consumes ink, so perform this procedure only when necessary.
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If not, perform print head deep cleaning once more. If the head is still not clean after the second deep cleaning, the print head may be worn out, even if ink remains in the ink tanks. In this event, contact a Canon service representative. Printing the Nozzle Check Pattern...
Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, pack the printer carefully and thoroughly in protective material inside of a sturdy box. Turn the printer off. After making sure that the POWER lamp is off, unplug the printer.
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Remove the paper rest and the paper output tray. Disconnect the printer cable from the computer and from the printer, and then disconnect the power cord from the printer. Routine Maintenance Transporting the Printer...
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Routine Maintenance Secure the printer with adhesive tape as shown, and then pack it in a plastic bag. Transporting the Printer...
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Routine Maintenance Attach protective material to both sides of the printer when packing the printer. Clearly label the box as "Fragile", if using a transport company. Transporting the Printer...
Printing Media • Compatible Media Types • Envelopes • High Resolution Paper HR-101N • Glossy Photo Paper GP-301N/GP-301 • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo Paper Pro PR-101 • Photo Paper Pro PC-101S • Transparencies CF-102 •...
• Others: Envelopes (European DL and US Com. #10) Important Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. • Folded, curled or wrinkled paper •...
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Weight 64 to 105 g/m (17 to 28 lb) Do not use paper heavier than this (except for supported Canon-brand media), as it could jam in the printer. Types The following types of media can be used. For more information about the media and the printing methods, refer to the specific sections.
Envelopes Use either European DL or US Com. #10 size envelopes. Preparation for Printing Press down on all four corners and edges of the envelopes to flatten them as shown below. If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction.
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* The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 3 mm (0.1 in).
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If the envelopes still do not feed properly even after removing curl, clean the paper feed roller. Ensure the printer is on and there is not any paper loaded in the printer. Hold the RESUME/CANCEL button down and release as the POWER lamp flashes three times.
The paper roller starts rotating ten times as it cleans. Repeat this three times. Load a sheet of A4 or Letter sized plain paper in the printer. Hold the RESUME/CANCEL button down and release as the POWER lamp flashes three times to feed the sheet.
High Resolution Paper HR-101N This type of paper provides better colour reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. •...
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Printer Driver Settings • Media Type: High Resolution Paper • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output Do not stack more than 50 sheets in the paper output tray. If the output paper is curled, it may prevent the next sheet being ejected.
Glossy Photo Paper GP-301N/GP-301 This media is still thicker than High Resolution Paper with a glossy printing surface to produce print-outs close to photograph quality. Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. •...
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Printer Driver Settings • Media Type: Glossy Photo Paper • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Do not stack more than 10 sheets in the paper output tray. • Do not touch the printed surface until the ink is fixed (approx. two minutes).
High Gloss Photo Film HG-201 This film has an extremely glossy surface, ideal for printing photographs with outstanding results. Loading • Load only one sheet at a time. • Load the film with the cut corner at the upper right. •...
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Printer Driver Settings • Media Type: High Gloss Photo Film • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fixed.
Glossy Photo Cards FM-101 Made of the same material as Glossy Photo Paper GP-301, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. When printing, use the original application software, Easy-PhotoPrint (for Windows) or ImageBrowser (for Macintosh).
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Printing Media Handling of Printed Output • Do not stack more than 20 sheets in the paper output tray. • Do not touch the printed surface until the ink is fixed (approx. two minutes). Glossy Photo Cards FM-101...
Photo Paper Pro PR-101 This is thick paper with a treated surface that enhances gloss and provides superior colour reproduction. It is ideal for printing high quality photographs. This media is available in A4/ Letter and 4 x 6 sizes. Loading •...
Printer Driver Settings • MediaType: Photo Paper Pro • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not stack more than 20 sheets of 4 x 6 size paper in the output tray.
• Be aware that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow. Printable Area Printing Area Note For photograph and illustration data that you want to print with Borderless Printing, create the data by using the same size as the paper size, and paste the data so that it fills the editing screen without leaving any margins.
Photo Paper Pro PC-101S Made of the same material as Photo Paper Pro PR-101, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. When printing, use the original application software, Easy-PhotoPrint (for Windows) or ImageBrowser (for Macintosh).
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Printing Media Handling of Printed Output Follow the instructions described in "Photo Paper Pro PR-101". Photo Paper Pro PC-101S...
Transparencies CF-102 This film is ideal for printing presentation material for use with overhead projectors. Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder. • Set the paper thickness lever to the left. •...
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• Although you can print on either side of CF-102, best results can be obtained by printing on the side toward which it curls when held by the edge. Print side Printer Driver Settings • Media Type: Transparency • Page Size: Ensure the setting matches the size set in the application.
T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. The image is printed backwards when Media Type is set to T-Shirt Transfer in the printer driver. Note For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shirt transfers.
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Printer Driver Settings • Media Type: T-Shirt Transfer • Page Size: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as possible. Refer to the supplied instructions for details on how to use the paper.
Banner Paper This is long paper that consists of consecutive sheets of A4 or Letter size paper, ideal for printing long posters or banners (up to six sheets long). Preparation for Printing • When tearing the banner paper, tear off one more sheet than you actually need to print. •...
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Printing Media Place the printer where the printed banner output can hang over the edge of the table. Ensure the ink does not stain the table or floor. Banner Paper...
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Printer Driver Settings • Media Type: Plain Paper • Page Size: When using A4 banner paper: A4 When using letter size banner paper: Letter • Printing Type: Banner Printing On a Macintosh, before creating the document, select Banner Printing in the Page Setup dialog box.
• Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • The POWER Lamp Flashes Orange •...
Follow the installation procedure correctly. Install the printer driver carefully following the procedures described in the Quick Start Guide. If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it. Uninstalling Printer Drivers...
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If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User’s Guide CD-ROM, open the My Computer window, and then double-click the CD-ROM icon. Note If you are typing in the file name, you must specify the CD-ROM drive letter and the installation program ("MSetup.exe").
Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots •...
Confirm the Page Size setting matches the size of the paper loaded in the printer. First, check the Page Size setting in the application. Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh.
Colours are Unclear Confirm the Media Type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality on the Main tab.
Troubleshooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application program.
If the problem is not resolved after cleaning the print head several times, replace either of ink tanks. If print quality still remains poor, the print head may be worn out. Contact a Canon service representative. Note Always ensure you dispose of the protective cap from a print head.
Straight Lines are Misaligned Align the print head. Windows Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box Click the Maintenance tab. Click Print Head Alignment. Follow the instructions on the screen. Troubleshooting Print Quality is Poor or Contains Errors...
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Macintosh Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu. Click Utilities. Select Test Print from the pull-down menu, and then click Print Head Alignment. Follow the instructions on the screen. Note Straight lines can become misaligned if the paper thickness lever has been moved.
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In the printer driver settings, select a higher print quality setting. Windows Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box On the Main tab, click High for the Print Quality setting. Macintosh Open the Print dialog box.
Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense colours or photographs). Reduce the Intensity setting in the printer driver and try printing again. Windows Open the Printer Properties dialog box.
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Macintosh Open the Print dialog box. The Print dialog box can normally be opened by selecting Print in the File menu. For Print Mode, select Manual and then click Details. Click the Colour/Color icon and then drag the Intensity slide bar to set the intensity.
Back of Paper is Smudged If the next page prints before the ink is dry, enable the Pause Page printer driver setting. You can either remove each printed sheet from the output tray as soon as it is printed, or adjust the Ink Drying Wait Time to pause after each sheet has printed.
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Select Custom Settings form the pull-down menu. Drag the Ink Drying Wait Time slide bar, and then click Send. You may need to clean some internal parts of the printer. Follow the procedure below. Load sheets of A4 or Letter plain paper in the printer.
Ensure you are using suitable paper. • The paper weight must be less than 105 g/m (28 lb). If you use non-Canon brand paper heavier than 105 g/m (28 lb), the print head may scratch the printed surface. Clean the print head first and print with the correct paper.
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Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity, especially on plain paper, the paper may absorb too much ink and become wavy. This may cause the printed surface to become scratched.
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Macintosh Open the Print dialog box. The Print dialog box can normally be opened by selecting Print in the File menu. For Print Mode, select Manual and then click Details. Click the Colour/Color icon and drag the Intensity slide bar to set the intensity.
White Streaks Print the nozzle check pattern to check the ink output. If a specific colour does not print in the nozzle check pattern, clean the print head. Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved by aligning the print head. For details on print head alignment, refer to "Straight Lines are Misaligned".
Colours are Uneven or Streaked Increase the print quality setting in the printer driver settings. Windows Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box On the Main tab, click High for the Print Quality setting. Macintosh Open the Print dialog box.
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Set the halftoning method to Diffusion in the printer driver settings. Windows Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box On the Main tab, select Custom for the Print Quality setting, and click Set. Click Diffusion for the Halftoning setting.
Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Print Head Holder Does Not Move Printer Does Not Start or Stops During Print Jobs...
Printing Does Not Start Ensure the printer is turned on. If the POWER lamp is off, press the POWER button. If the POWER lamp is flashing green, the printer is initialising. Wait until the POWER lamp stops flashing. Note When printing a large amount of data such as a photo or graphics, it takes longer than usual to begin printing.
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Ensure the correct printer driver is selected. In Windows, ensure that Canon S330 is selected in the Print dialog box. In Macintosh, ensure that S330 is selected in the Chooser. Note In Windows, you can set the Canon S330 as the default printer.
The print head can overheat when continuously printing for long time. To protect the print head, the printer will sometimes pause automatically at a line break before resuming. In this event, interrupt the print job at a convenient time and turn the printer off for at least 15 minutes.
If the problem is not resolved by cleaning the print head several times, replace either of ink tanks. If print quality still remains poor, the print head may be worn out. Contact a Canon service facility. Printer Does Not Start or Stops During Print Jobs Troubleshooting...
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The print head holder will not move unless the power is on. If the POWER lamp is off, close the front cover and turn the power on. If the POWER lamp is flashing green, the printer is initialising. When the POWER lamp stops flashing, open the front cover again.
Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Envelopes or Post Cards Do Not Feed Properly • Paper Jams Paper Does Not Feed Properly or Paper Jams Troubleshooting...
Troubleshooting Paper Does Not Feed Properly Confirm the paper conditions. • If non-Canon brand media, the paper is not too thick (less than 105g/m / 28 lb). • The number of sheets loaded does not exceed the recommended level. • The paper is not creased, curled or wrinkled.
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flashes three times feed the sheet. Repeat this three times. If the printer still does not feed the envelopes or the post cards through even after the cleaning, repeat these procedures again. Paper Does Not Feed Properly or Paper Jams...
If the paper tears and a piece remains inside the printer, open the front cover and remove it. If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically.
The POWER Lamp Flashes Orange An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action. Two flashes: Out of paper, paper jam or paper feed error Replace the paper correctly and press the RESUME/CANCEL button.
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flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative to have the waste ink tank replaced.
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An error that requires contacting a Canon service representative may have occurred. Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem remains, contact a Canon service representative.
Troubleshooting An Error Message is Displayed on the Screen • Error Writing to USBxxx Windows • Application Error or General Protection Fault Windows • Other Error Messages Windows • Other Error Messages Macintosh An Error Message is Displayed on the Screen...
Also there could be a problem with the cable(s). Replace the cable(s) and try printing again. If spooling is enabled, disable it to send the print data directly to the printer and try printing again. Open the Printer Properties dialog box from the Start menu.
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Right-click My Computer and select Properties. On the Device Manager tab, double-click Universal serial bus controller, and then double-click Canon S330. In Windows 2000 or Windows XP, click Device Manager..., Universal serial Bus controller on the Hardware tab, and then double-click USB Printing Support.
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Open the Printer Properties dialog box from the Start menu. Opening the Printer Properties dialog box directly from the Start menu On the Details tab (or Ports tab), select USBPRNnn (Canon S330) or USBnnn (Canon S330) ("n" represents a number) in the Print to the following port.
Troubleshooting Application Error or General Protection Fault Windows Ensure the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur. Use an application program intended for your operating system.
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There may be a problem in the printer driver. Uninstall the printer driver and reinstall it. Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)”...
Windows If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the Printer Status tab. Follow the instructions on screen. In Windows 98 or Windows Me, click the Guide tab for action to be taken in response to the error.
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Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running. Printer driver could not be found Uninstall the printer driver and reinstall it. Uninstalling Printer Drivers Background printing failed (Windows 98/Windows Me only) Restart Windows and try printing again.
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There is a problem with the printer driver. Uninstall the printer driver and reinstall it. Uninstalling Printer Drivers Error No.: X300 Ensure the power is on, and that the printer and the computer are securely connected. If the problem remains, verify the Chooser setting. In the Apple menu, select Chooser.
Have you replaced an ink tank with a new one? is Displayed If the front cover has been open for a certain period, a confirmation message of ink tank replacement may be displayed before the next print job. If the ink tank has been replaced with a new one: Click Yes to reset the ink counter.
Low Ink Warning Displays Ink Tank with '?' The ink level of an ink tank displayed with a '?' is not synchronised with its ink counter. The colour ink level may not be correctly displayed. BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) Low Ink Warning Displays Ink Tank with '?' Troubleshooting The colour ink...
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When the background printing is enabled, the low ink warning displays on the BJ Print Monitor (Macintosh). BJ Print Monitor Reset the ink counter from the printer driver when you replace the ink tank. Resetting the ink counter from the printer driver setting screen Note...
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Clear a check box of Display low ink warning off and click Send. Macintosh Ensure the printer is on and open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting Page Setup... in the File menu.
Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows 98/Windows Me only) Troubleshooting Windows Problems Unique to Windows...
The BJ Status Monitor is Not Displayed Ensure "Enable bi-directional support for this printer" is selected. Open the Printer Properties dialog box from the Start menu. Opening the Printer Properties dialog box directly from the Start menu On the Details tab, click Spool Settings and select "Enable bi-directional support for this printer."...
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files, or disable background printing. Ensure that background printing is enabled. Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box On the Page Setup tab, click Printer control... and select Background Printing. Troubleshooting Problems Unique to Windows...
Troubleshooting Macintosh Problems Unique to the Macintosh • Jagged Text or Graphics, or Banded Gradations • Cannot Print in Background Problems Unique to the Macintosh...
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If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S330 is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.
Cannot Print in Background Ensure background printing is enabled. In the Apple menu, select Chooser. Click Backgrounding on. Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary files, or disable background printing. Troubleshooting Problems Unique to the Macintosh...
Specifications Printing method: Bubble Jet on-demand Printing resolution: 2400 (horizontal) Print speed (printing with Canon standard pattern): Black printing Colour printing Print direction: Bi-directional Print width: 203.2 mm max. (8.0 in) (for borderless printing: 216.0 mm/8.5 in) Resident print control mode: Canon extended mode 1200 (vertical) dpi.
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Receive buffer: 56 KB Interface: USB 2.0-compatible Interface connector: USB standard Series B receptacle (USB interface) Recommended printer cable: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 5.0 m (16.4 ft)
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USA/Canada AC 120 V, 60 Hz Australia AC 240 V, 50 Hz Power consumption: Standby: Approx. 2 W Printing: Approx. 30 W Dimensions (without a paper rest and paper output tray): 390 (W) 248 (D) 15.35 (W) 9.76 (D) Weight: Approx.
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Feed method: Continuous feed through auto sheet feeder For Plain Paper, Envelopes, High Resolution Paper, Glossy Photo Paper, High Gloss Photo Film, Glossy Photo Cards, Photo Paper Pro, Photo Paper Plus Glossy, Matte Photo Paper Transparencies, T-shirt Transfers, Banner Paper Sheet feeder capacity: Plain Paper (75 gsm) High Resolution Paper...
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Custom size: width: 90.0 to 215.9 mm (3.54 to 8.5 in) height: 120.0 to 584.2mm (4.72 to 23.0 in) Weight: 64 to 105 g/m Canon Special media: High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards...
Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 300, 600, 1200, 2400 dpi Print Head: Black: Cyan, Magenta, Yellow: 128 nozzles per each colour (600 dpi) Ink Tanks: Capacity: Black (BCI-24 Black) Colour (BCI-24 Color) approx. 170...
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Printer driver operating environment: IBM PC/AT-compatible computer running on Windows 98, Windows Me, Windows 2000, Windows XP or Macintosh computers with USB interface running on Mac OS 8.6 - Mac OS 9.X Hard disk space: Approx. 15 MB to install on Windows 98 and Windows Me, 30 MB on Mac OS 8.6- Mac OS 9.X, or approx.
To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.
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A4, B5, A5, 4" x 6" Size 4" x 6" Note When printing on PR-101, GP-301 / GP-301N, PP-101 and MP-101, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled.
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3.0 mm / 0.12 in 5.0 mm / 0.2 in 3.4 mm / 0.13 in 28.0 mm / 1.1 in Recommended printing area Printable area 26.5 mm / 1.04 in 3.4 mm / 0.13 in Specifications...
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Letter, Legal Size Letter Legal Note When printing on PR-101, GP-301 / GP-301N, PP-101 and MP-101, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled. 3.0 mm / 0.12 in 5.0 mm / 0.2 in 6.4 mm / 0.25 in...
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Envelopes Size European DL US Com. #10 3.4 mm / 0.13 in 3.4 mm / 0.13 in 3.0 mm / 0.12 in Printable Area (width 190.5 103.2 mm / 7.5 4.1 in 211.8 98.0 mm / 8.3 3.9 in Printable area 26.5 mm / 1.04 in Specifications height)
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Banner Paper Size Banner Paper 28.0 mm / 1.1 in 3.0 mm / 0.12 in 3.4 mm / 0.13 in Min. 2 sheets 3.4 mm / 0.13 in Recommended printing area Printable area Printable Area (width height) A4: 203.2 1774.0 mm / 8.0 69.8 in Letter: 203.2 1668.4 mm / 8.0 65.7 in Max.
Index Amount of Extension Application Error Background printing (Macintosh) Background printing (Windows) Banner Paper BCI-24 Black BCI-24 Color BJ Print Monitor (Macintosh) BJ Status Dialog (Macintosh) BJ Status Monitor (Macintosh) BJ Status Monitor (Windows) Booklet Printing Borderless Printing Cancelling a Print Job (Macintosh) Cancelling a Print Job (Windows) Chooser (Macintosh) Index...
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Cleaning Client (Macintosh) Compatible Media Types Deep Cleaning Duplex Printing Enabling Low Ink Warning Envelopes Error Message Fit to Page Printing Front cover Gamma Correction (Macintosh) General Protection Fault Glossy Photo Cards FM-101 Glossy Photo Paper GP-301N/GP-301 High Gloss Photo Film HG-201 High Resolution Paper HR-101N Index 34, 46, 86...
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Low Ink Warning Displays Ink Tank with '?' Media Type (Macintosh) Media Type (Windows) Network (Macintosh) Nozzle Check Pattern Opening the Printer Properties Dialog Box (Windows) Page Setup Dialog Box (Macintosh) Page Size (Windows) paper feed roller Paper Guide Paper Jams...
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Print Head Lock Lever Print Mode (Macintosh) Print server (Macintosh) Printable area Printer Driver (Macintosh) Printer Driver (Windows) Printer port Printer Properties Dialog Box (Windows) Printing Area Printing the Nozzle Check Pattern Replacing an Ink Tank RESUME/CANCEL Button Index 18, 153...
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Sheet Feeder Simulate illustration (Macintosh) Simulate Illustration (Windows) Specifications Transparencies CF-102 Transporting the Printer T-Shirt Transfers TR-201 Uninstalling Printer Drivers (Macintosh) Uninstalling Printer Drivers (Windows) USB Port Vivid Photo When to Replace Ink Tank and Maintain Print Head Index 16, 158...
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