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MX25
ATTENTION
PLEASE CHECK THE ELECTRIC COMPONENTS REGULARLY.
MAINTANCE
ê Please contact d str butor f you want to clean the component that m ght br ng a electr c shock.
ê Please use the or g nal components or your product cannot have the after-sale support from us.
ê H gh-pressure cleaner m ght damage the motor.
ê Take out the battery pack before any repa r.
ATTENTION! PROFESSIONAL KNOWLEDGE IS NECESSARY FOR THE REPAIR.
REPAIR
ê Profess onal knowledge s necessary for repa r.
ê Clean your b ke after r d ng.
ê Check the t ghtness of the bolts before r d ng.
ê Use torque to t ghten allthe bolts.
ê Please keep the lubr cat on.
ê Please use or g nal components.
AFTER SALE SERVICES
Customers enjoy certa n after-sale serv ce under the protect on of the laws.
ê The frame s under warranty for 5 years.
ê Normal components are under warranty for 1 year. Includ ng: front fork, wheels, front and rear hubs, front and rear sh fters, handler,
tubes, cha ns, pedals and so on.
ê Consum ng components are not under warranty nclud ng: t res, brak ng pads, brak ng l nes, and sh fter l nes.
ê It s not under warranty w thout frame number.
ê Please refer to User's Manual for electr c parts'warranty.
MAINTANCE & REPAIR & AFTER SALE SERVICE
EXCEPTIONS:
ê Malfunct on because m suse.
ê Acc dental bumps
ê Mod fied w th non-or g nal components
ê After-sale service only provides free repair, and does not provide any legal
.
responsibility
21

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Questions and answers

thomas caughers
February 10, 2025

Bike suddenly will not power on display lights momentarily and then switches off Battery is fully charged

2 comments:
Mr. Anderson
February 11, 2025

The issue could be a malfunctioning battery or a faulty connection. If the red charging light turns green too quickly, the battery may be defective. Check that the battery is properly connected and ensure the charger and adaptor are functioning correctly. If the problem persists, the battery may need to be replaced.

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Thomas
February 12, 2025

@Mr. Anderson

Alan
March 23, 2025

I have a flashing 04 error code on the head unit when I turn it on

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