Brother IntelliFAX 1360 User Manual
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Brother IntelliFAX 1360 User Manual

Brother IntelliFAX 1360 User Manual

Brother user's guide fax 1360
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USER'S GUIDE
FAX-1360

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  • Page 1 USER’S GUIDE FAX-1360...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.

  • Page 4: Table Of Contents

    Table of Contents Section I General General Information Using the documentation ...2 Symbols and conventions used in the documentation ...2 Control panel overview ...3 Loading documents and paper Loading documents ...5 Using the ADF ...5 Scanning area ...6 Handling and using plain paper ...6 Choosing the right media for the paper tray ...8 Loading paper ...9 How to load paper ...9...
  • Page 5 Section II Fax Sending a fax Entering Fax mode ...20 Faxing from the ADF ...20 Cancelling a fax in progress ... 20 Broadcasting... 20 Cancelling a Broadcast in progress...21 Additional sending operations... 21 Sending faxes using multiple settings ... 21 Contrast ...
  • Page 6 Telephone Service for Australia...32 ® Telstra FaxStream Caller ID...34 How Does the Caller ID Work?...34 The Caller ID is Stored in Your Machine Memory ...34 Viewing Caller ID List ...35 Telephone Service for New Zealand ...35 FaxAbility ...35 Caller ID...36 How Does the Caller ID Work?...37 Viewing Caller ID List ...37 Telephone Service for Some Countries...38...
  • Page 7 Printing Reports Fax reports... 52 Transmission Verification Report... 52 Fax Journal (activity report) ...52 Reports ... 53 How to print a report ... 53 Polling Polling receive ...54 Setup for polling receive ...54 Setup to receive polling with a secure code ... 54 Setup for delayed polling receive ...54 Sequential polling ...
  • Page 8 Important Information for Some Countries...72 Important Safety Instructions ...72 Legal limitations for copying ...74 Trademarks...75 Troubleshooting and Routine Maintenance Troubleshooting ...76 If you are having difficulty with your machine ...76 Error messages ...79 Transferring your faxes or Fax Journal report ...81 Document jam ...82 Printer jam or paper jam ...83 Dial Tone detection...84...
  • Page 9 Section I General General Information Loading documents and paper General setup Security features...

  • Page 10: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.

  • Page 11: Control Panel Overview

    PABX. General Information Hook/Hold Press before dialing if you want to make sure a fax machine will answer, and then press Start. Also, Puts the current phone call on hold. 4 Ink Management Lets you clean the print head, print a test page to check the print quality, and check the available ink volume.
  • Page 12 Chapter 1 7 Menu keys: Menu Lets you access the menu to program your settings in the machine. a Search/Speed Dial Lets you look up and dial numbers that are stored in the memory. Volume keys In Fax mode, you can press these keys to adjust the ring volume.

  • Page 13: Loading Documents And Paper

    Loading documents and paper Loading documents You can send a fax and make copies from the ADF (automatic document feeder). Using the ADF The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 g/m (20 lb) paper and always fan the pages before putting them in the ADF.

  • Page 14: Scanning Area

    You can use plain paper only. To get the best print quality, we suggest using Brother paper. (See table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. Avoid touching the printed surface of the paper immediately after printing;...
  • Page 15 Improper Setup DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 1 2 mm (0.08 in.) or longer • Extremely shiny or highly textured paper • Paper already printed on by a printer •...

  • Page 16: Choosing The Right Media For The Paper Tray

    Chapter 2 Choosing the right media for the paper tray Paper type and size for each operation Paper Type Paper Size Cut Sheet Letter Legal Paper weight, thickness and capacity Paper Type Weight Plain Paper 64 to 120 g/m Sheet Up to 50 sheets for Legal size paper 80 g/m Up to 100 sheets of 80 g/m (20 lb) paper.

  • Page 17: Loading Paper

    Loading paper How to load paper If the paper support flap (1) is open, close it, and then pull the paper tray completely out of the machine. Open the out put tray cover (2). Press and hold the universal guide release button (1) as you slide out the front of the paper tray to match the paper size you are using.
  • Page 18 Chapter 2 Gently adjust the paper side guides with both hands and the paper length guide to fit the paper. Make sure that the paper guides touch the edges of the paper. Note Be careful that you do not push the paper in too far;...

  • Page 19: Printable Area

    Printable Area The figure below shows the unprintable areas on cut sheet paper. The machine cannot print in the shaded areas. Cut Sheet Paper Top (1) Cut Sheet 3 mm (0.12 in.) Loading documents and paper Bottom (2) Left (3) 3 mm (0.12 in.) 4 mm (0.16 in.) Right (4)

  • Page 20: General Setup

    General setup Power Save mode When the machine is idle, you can put the machine into Power Save mode by pressing the Power Save key. You can still receive telephone calls in Power Save mode. For further information on receiving faxes in the power save condition, please see the table on page 12.

  • Page 21: Mode Timer

    Mode Timer The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the amount of time the machine takes after the last Copy operation before it returns to Fax mode (default). If you choose Off, the machine stays in the mode you used last.

  • Page 23: Setting Daylight Saving Time

    Setting Daylight Saving Time You can set the machine to change manually for daylight savings time. If you select On, it will reset the time forward one hour and if you select Off, it will reset the time backward one hour.

  • Page 24: Security Features

    Setting and changing the TX Lock password Note If you forget the TX Lock password, please call your Brother dealer for service. Setting up the password Press Menu, 2, 0, 1. Enter the 4-digit number for the password.

  • Page 25: Turning The Tx Lock On/Off

    Turning the TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. Turning TX Lock off Press Menu.
  • Page 26 Chapter 4...
  • Page 27 Section II Sending a fax Receiving a Fax Telephone and External devices Dialling and storing numbers Remote fax options Printing Reports Polling...

  • Page 28: Sending A Fax

    Sending a fax Entering Fax mode To enter fax mode, press the key will glow green. Faxing from the ADF Make sure you are in Fax mode Put the document face down in the ADF. Dial the fax number. Press Start. The machine starts scanning the document.

  • Page 29: Cancelling A Broadcast In Progress

    • If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Start to send the portion that is in the memory. Cancelling a Broadcast in progress Press Menu, 2, 6. The LCD will show the fax number being dialled.

  • Page 30: Changing Fax Resolution

    Chapter 5 Press a or b to choose Auto, Light or Dark. Press OK. Note Even if you choose Light or Dark, the machine will send the fax using the Auto setting if you choose Photo as the fax resolution. Changing Fax Resolution The quality of a fax can be improved by changing the fax resolution.

  • Page 31: Real Time Transmission

    Real time transmission When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the phone line is free, the machine will start dialling and sending. If the memory is full, the machine will send the document in real time (even if Real Time TX is set to Off).

  • Page 32: Delayed Faxing

    Chapter 5 Delayed Faxing During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in step d. Make sure you are in Fax mode Load your document.

  • Page 33: Sending A Fax Manually

    Sending a fax manually Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. Make sure you are in Fax mode Load your document. Pick up the handset of the machine or press Hook/Hold and listen for a dial tone.

  • Page 34: Receiving A Fax

    Receiving a Fax Receive modes You must choose the receive mode the external devices and telephone services you have on your line. Choosing the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.

  • Page 35: Using Receive Modes

    Using receive modes Some receive modes answer faxes automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. See Ring Delay on page 28. Fax only The Fax Only mode will automatically answer every call as a fax call. If the call is a fax your machine will receive it.

  • Page 36: Receive Mode Settings

    Chapter 6 Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. Press Menu, 2, 1, 1. Press a or b to choose how many times the line rings before the machine answers (02-10 for Australia, 01-10 for New Zealand, 00-10 for some...
  • Page 37 Receiving a Fax Note...
  • Page 38 Chapter 6 If Memory Receive is Off: The machine will carry on receiving the current fax, with the remaining pages being stored in memory, if enough memory is available. Further incoming faxes will not be stored in memory. The machine will then stop automatically answering calls until fresh paper is put in the paper tray.

  • Page 39: Telephone And External Devices

    Telephone and External devices Voice Operations Voice calls can be made either with the handset, an extension or external telephone, and by dialling manually or by using Quick- Dial numbers. Making a telephone call Pick up the handset. When you hear the dial tone, enter a number using the dial pad, One Touch, Speed-Dial or Search.

  • Page 40: Telephone Service For Australia

    When the voice call comes in, all phones (extension and external) and the fax machine will ring to alert you to pick it up. If a fax call comes in, the fax machine will answer automatically...
  • Page 41 The fax machine will ring on the third ring with a standard ring pattern. All external and the extension phones will continue to ring, until you or a telephone answering device can answer the voice number.

  • Page 42: Caller Id

    Chapter 7 Caller ID Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.

  • Page 43: Viewing Caller Id List

    And the people who call to talk on your main number will not have to talk to your fax machine. Basically, it gives you two independent numbers without the higher cost of a second...

  • Page 44: Caller Id

    Extension phones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message. Otherwise, you will hear the extension phones and the fax machine continue to ring.

  • Page 45: How Does The Caller Id Work

    Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls. Businesses that provide mail order services, money-lending services or provide confidential information, can protect themselves from false orders or acceptance of false identification. At Home Residential customers can protect themselves from unwanted calls.

  • Page 46: Telephone Service For Some Countries

    Chapter 7 Telephone Service for Some Countries Distinctive Ring (For Singapore and Hong Kong) This machine feature lets you use the Distinctive Ring subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ring pattern, so you will know which phone number is ringing.

  • Page 47: Caller Id (For Singapore And Hong Kong)

    Caller ID (For Singapore and Hong Kong) The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. Call your telephone company for details. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings.

  • Page 48: Connecting An External Tad (Telephone Answering Device)

    Chapter 7 Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones.

  • Page 49: Recording An Outgoing Message (Ogm) On An External Tad

    Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly.

  • Page 50: Operation From Extension Telephones

    Chapter 7 Operation from extension telephones If you answer a fax call on an extension or an external telephone plugged into the correct socket on the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code l 5 1 (l 9 1 for New Zealand), the machine starts to receive the fax.

  • Page 51: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Manual dialling Press all of the digits of the fax number. One-Touch Dialling Press the One-Touch key that stores the number you want to call. To dial One-Touch numbers 6 to 10, hold down Shift as you press the One-Touch key.

  • Page 52: Search

    Chapter 8 Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search numerically, or use the dial pad and then the menu keys to search alphabetically. 1 To search numerically.

  • Page 53: Storing One-Touch Dial Numbers

    Storing One-Touch Dial numbers Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialling. To access numbers 6 to 10, hold down Shift as you press the One-Touch key. Press Menu, 2, 3, 1. Press the One-Touch key where you want to store a number.

  • Page 54: Setting Up Groups For Broadcasting

    Chapter 8 Setting up Groups for broadcasting If you regularly want to send the same fax message to many fax numbers you can set up a Group. Groups are stored on a One-Touch key or a Speed-Dial number. Each group uses up a One-Touch key or a Speed-Dial location.

  • Page 55: Remote Fax Options

    Remote fax options You can use only one remote fax option at a time. Fax Forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print:On the machine will also print the fax (this is a safety feature in case there is a power failure before the fax is forwarded).

  • Page 56: Changing Remote Fax Options

    (See Changing Remote Fax Options on page 48.) Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. Setting a Remote Access...

  • Page 57: Using Your Remote Access Code

    When you hear two short beeps, press 9 6 2. Wait for the long beep, use the dial pad to enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded followed by # #. Note You cannot use l and # as dial numbers.

  • Page 58: Changing Your Fax Forwarding Number

    Changing your Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. Dial your fax number. When your machine answers, enter your remote access code (3 digits followed by l) during a period of silence.

  • Page 59: Remote Fax Commands

    Forwarding number by entering 4. (See Changing your Fax Forwarding number on page 50.) Enter the number of a remote fax machine to receive stored fax messages. (See Retrieving fax messages on page 49.) If you hear one long beep, fax messages have been erased from the memory.

  • Page 60: Printing Reports

    Fax reports You need to set up the Transmission Verification Report and Journal Period using the Menu key. Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).

  • Page 61: Reports

    Reports The following reports are available: 1. XMIT Verify Prints a Transmission Verification Report for your last transmission. 2. Help List A help list about how to quickly program your machine. 3. Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory and shows groups, in numerical order.

  • Page 62: Polling

    Secure Polling restricts who can retrieve the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to retrieve a fax from a secured Brother machine you have to enter the secure code.

  • Page 63: Sequential Polling

    24. Polled transmit Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for polled transmit Make sure you are in Fax mode Load your document.

  • Page 64: Setup For Polled Transmit With Secure Code

    Secure Polling restricts who can retrieve the documents you set up to be polled. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.

  • Page 65: Section Iii Copy

    Section III Copy Making copies...

  • Page 66: Making Copies

    Making copies How to copy Entering Copy mode Press (Copy) to enter Copy mode. The default setting is Fax mode. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 13.) The LCD shows the default copy settings: 1 Copy Ratio 2 Quality...

  • Page 67: Copy Options

    Copy options When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options key. The machine returns to its default settings after it finishes copying, or if the mode timer returns the machine to Fax mode. For more information see Mode Timer on page 13.

  • Page 68: Enlarging Or Reducing The Image Copied

    Chapter 12 Press a or b to choose Normal, Fast or Best. Press OK. Press Start. To change the default setting, follow the instruction below: Press Menu, 3, 1. 1.Quality Press a or b to choose Normal, Fast or Best. Press OK. Press Stop/Exit.

  • Page 69: Making N In 1 Copies

    Making N in 1 copies The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. Important Please make sure paper size is set to A4. You cannot use the Enlarge/Reduce setting with the N in 1.

  • Page 70: Adjusting Brightness And Contrast

    Chapter 12 Adjusting Brightness and Contrast Brightness To temporarily change the brightness setting, follow the instructions below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Copy Options and a or b to choose Brightness.
  • Page 71 Section IV Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 72: Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard electrical socket. Choose a location where the temperature remains between 10°...

  • Page 73: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 74 DO NOT put your hands on the edge of the machine under the panel cover, or touch the document feed rollers. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.
  • Page 75 If the machine becomes hot, releases smoke or generates any strong smells, immediately unplug the machine from the AC power outlet. Call your Brother dealer. If metal objects, water or other liquids get inside the machine, immediately unplug the machine...

  • Page 76: Important-For Your Safety

    WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.

  • Page 77: Important Information For Australia

    Important Information for Australia Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass.

  • Page 78: Important Information For New Zealand

    If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
  • Page 79 13 Do not place this product on an unstable surface, stand, or table. The product may fall, causing serious damage to the product. 14 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered.

  • Page 80: Important Information For Some Countries

    25 Note that some telephones are not compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is not to be called should such problems arise. In such cases, it is recommended that the prefix and wanted number are dialled manually.
  • Page 81 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never spill liquid of any kind on the product. 15 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other ri Safety and Legal...

  • Page 82: Legal Limitations For Copying

    Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.

  • Page 83: Trademarks

    Safety and Legal Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2006 Brother Industries, Ltd. All rights reserved.

  • Page 84: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

  • Page 85: Printing Received Faxes

    You probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again. problem is with the sending machine. Try receiving from another fax machine. Turn on Auto Reduction. (See Printing a reduced incoming fax on page 29.) Suggestions Check that the machine is plugged in and switched on.

  • Page 86: Sending Faxes

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 87: Error Messages

    As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers Troubleshooting and Routine Maintenance...
  • Page 88 Error Message Cause Init Unable XX The machine has a mechanical problem. —OR— A foreign objects such as a clip or ripped paper is in the machine. Ink Empty Black The ink cartridge is empty. The machine will stop all print operations.

  • Page 89: Transferring Your Faxes Or Fax Journal Report

    Scan Unable XX We recommend transferring your faxes to another fax machine. (See Transferring faxes to another fax machine on page 81.) You can also transfer the Fax Journal report to see if there are any faxes you need to transfer.

  • Page 90: Document Jam

    Transferring Fax Journal report to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. Press Menu 9, 0, 2. Enter the fax number to which the Fax Journal report will be forwarded.

  • Page 91: Printer Jam Or Paper Jam

    Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine. Open and close the Upper Jam Clear Cover to clear the error. Pull the paper tray (1) out of the machine. Pull out the jammed paper (1).

  • Page 92: Dial Tone Detection

    Open the Upper Jam Clear Cover (1). Make sure that there is no jammed paper left in the corners of the machine. Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.

  • Page 93: Routine Maintenance

    Routine maintenance Replacing the ink cartridge Your machine is equipped with an ink sensor. The ink dot counter automatically monitors the level of ink in the cartridge. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD.
  • Page 94 Note If the protective yellow cap comes off when you open the bag, the cartridge will not be damaged. The ink cartridge has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Lift the lock release lever gently and push it until it clicks, and then close the ink cartridge cover.

  • Page 95: Cleaning The Outside Of The Machine

    Brother Branded ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than genuine Brother Branded cartridges or the refilling of empty...

  • Page 96: Cleaning The Scanner

    Cleaning the scanner Unplug the machine, open the panel cover (1). Clean the white bar (2) and the glass strip (3) with isopropyl alcohol on a soft lint-free cloth. Cleaning the machine printer platen WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1).

  • Page 97: Cleaning The Paper Pick-Up Roller

    Note If you clean the print head at least five times and the print has not improved, call your Brother dealer for service. Checking the print quality If faded or streaked text appear on your output, some of the nozzles may be clogged.

  • Page 98: Checking The Print Alignment

    If ink is still missing, call your Brother dealer. CAUTION DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Page 99: Checking The Ink Volume

    Check the 600 dpi test print to see if number 5 most closely matches number 0. If the number 5 sample of the 600 dpi is the best match, press 1 (Yes) to finish Alignment Check, and go to step g. If another test print number is a better match for 600 dpi, press 2 (No) to choose it.

  • Page 100: Packing And Shipping The Machine

    Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. CAUTION It is important to allow the machine to ‘park’ the print head after a print job.
  • Page 101 Pack the printed materials and additional parts in the original carton as shown below. Do NOT pack the used ink cartridges in the carton. Close the carton and tape it shut. Troubleshooting and Routine Maintenance...

  • Page 102: Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 103 To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 0 for Initial Setup menu. You can scroll more quickly through each menu level by pressing a or b for the direction you want.

  • Page 104: Menu Table

    Menu Table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Main Menu Submenu Menu Selections 1.General Setup 1.Mode Timer 2.Paper Size 3.Volume...
  • Page 105 You can personalize these codes. Cuts the size of incoming faxes. Automatically stores any incoming faxes in its memory if it runs out of paper. Sets up your machine to Standard* poll answer fax machine. Secure Timer Page Quick Setup Guide...
  • Page 106 Main Menu Submenu Menu Selections 2.Fax 2.Setup Send (Continued) (In Fax mode only) 2.Fax Resolution 7.Overseas Mode 3.Set Quick- 1.One-Touch Dial Dial 4.Report Setting 1.Transmission 2.Journal Period Options 1.Contrast Auto* Light Dark Standard* Fine S.Fine Photo — 3.Delayed Fax 4.Batch TX Off* 5.Real Time TX Next Fax Only...
  • Page 107 Main Menu Submenu Menu Selections 2.Fax 5.Remote Fax 1.Forward/Store (Continued) 2.Remote Access 3.Print Document — 6.Remaining Jobs 0.Miscellaneous 1.TX Lock 2.Compatibility 3.Distinctive (Not available in New Zealand) 3.Faxability (For New Zealand only) 4.Caller ID — 3.Copy 1.Quality — 2.Brightness Menu and Features Options Descriptions Sets the machine to...
  • Page 108 Main Menu Submenu Menu Selections 3.Copy 3.Contrast (Continued) — 4.Print Reports 1.XMIT Verify 2.Help List 3.Quick-Dial 4.Fax Journal — — 5.User Settings 5.Machine Info. 1.Serial No. — 0.Initial Setup 1.Receive Mode 2.Date/Time 3.Station ID 4.Tone/Pulse (Not available in New Zealand) 5.Dial Tone Options —...

  • Page 109: Entering Text

    Entering Text When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pads have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters.

  • Page 110: D Specifications

    Specifications General Memory Capacity ADF (automatic document feeder) Paper Tray Printer Type Print Method LCD (liquid crystal display) 16 characters × 1 line Power Source Power Consumption 16 MB Up to 20 pages Temperature: 20° C - 30° C (68° F - 86° F) Humidity: 50% - 70% (for using the ADF) Paper: [80 g/m (20 lb)] A4 size...
  • Page 111 Dimensions 325 mm (12.8 in.) 214 mm (8.4 in.) Dimensions Weight 5.85 kg (12.9 lb) Noise Operating: Temperature Operating: Best Print Quality: Humidity Operating: Best Print Quality: This depends on printing conditions. 292 mm (11.5 in.) 407 mm (16.0 in.) 50 dB 10 to 35°...

  • Page 112: Print Media

    Print media Paper Input Paper Output Paper Tray Paper type: Plain paper Paper size: Letter, Legal, A4 For more details, see Paper weight, thickness and capacity on page 8. Width: 89 mm (3.5 in) - 216 mm (8.5 in) Height: 127 mm (5.0 in) - 356 mm (14.0 in) Maximum paper tray capacity: Up to 100 sheets of 80 g/m (20 lb) plain paper...

  • Page 113: Fax

    Memory Transmission Out of Paper Reception ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 114: Copy

    Copy Speed Multiple Copies Enlarge/Reduce Resolution Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document. Consumable items The machine uses an individual Black ink cartridge that is separate from the print head assembly.

  • Page 115: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
  • Page 116 A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 117 Touch and Speed-Dial numbers. Press Redial/Pause as many times as needed for longer pauses. Polling The process of a fax machine calling another fax machine to retrieve waiting a fax. Pulse (Not available in New Zealand) A form of rotary dialling on a telephone line.
  • Page 118 User Settings A printed report that shows the current settings of the machine.

  • Page 119: Index

    Index ADF (automatic document feeder) ... 5 ADF cover ...82 Answering machine (TAD) ...40 connecting ...40 Automatic fax receive ...26 Fax Detect ...28 Broadcasting ...20 setting up Groups for ...46 Canceling Fax Forwarding ...48 Fax Storage ...48 jobs awaiting redial ...24 Cleaning paper pick-up roller ...89 print head ...89...
  • Page 120 Fax, stand-alone receiving ...26 at end of conversation ... 27 difficulties ... 76 F/T Ring Time, setting ...28 Fax Forwarding ...51 ® Fax Stream Duet ...32 from extension phone ...42 phone line interference ...84 Receive Mode, choosing ...26 reducing to fit on paper ...29 retrieving from a remote site ...49 Ring Delay, setting ...28 sending ...
  • Page 121 Paper ... 6 capacity ... 8 document size ... 5 loading ... 9 size ... 8 type ... 8 Phone line connections ...40 difficulties ...77 interference ...84 multi-line (PABX) ...41 Power failure ...94 Print area ...11 checking alignment ...89 difficulties ... 76 improving quality ...89 paper jams ...83 reports ...53...
  • Page 122 TAD (telephone answering device), external ... 26 connecting ...40 receive mode ...26 recording OGM ...41 Temporary copy settings ...59 Text, entering ...101 special characters ...101 Transferring your faxes or Fax Journal ...81 Troubleshooting ...76 checking ink volume ...91 document jam ...82 error messages on LCD ...79 if you are having difficulty copying ...79...
  • Page 123 (e.g. a copy of the sales docket). Contact Brother International (Aust) Pty Ltd for details about your nearest Authorised Warranty Centre or visit: www.brother.com.au Support – For support for your Brother Product other than what you can resolve through the User Guide, Visit our website: www.brother.com.au or visit our Solutions website for FAQs (Frequently Asked Questions), Driver Updates &...
  • Page 124 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. ARL/ASA/NZ...

This manual is also suitable for:

Fax-1360

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