The Device Will Not Turn On; The Device Keeps Shutting Off; Troubleshooting Problems Indicated By Led - Honeywell Vocollect A700 Series Product Manual

The Device Will Not Turn On

1. Make sure the battery is properly seated on the device.
2. Make sure the device has a fully charged battery.
3. Send the device back to Honeywell for repair.

The Device Keeps Shutting Off

1. Change the battery.
2. Make sure you are placing the battery on correctly.
3. Check the battery compartment on the device to make sure it is not
4. Check VoiceConsole for crash dump files with this device's specific serial

Troubleshooting Problems Indicated by LED

Vocollect Talkman devices, chargers and the SRX headset and its charger have
LEDs that indicate the state of the equipment. These LEDs may be on, off or
blink. In some cases an LED will blink, alternating between two colors.
If the LEDs indicate that there is a problem, follow the troubleshooting steps to
solve the problem.
1. Check the battery contacts and the charger contacts for dirt or other
2. Clean the contacts, if necessary.
3. Try various combinations of batteries and chargers to determine if the
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damaged. If it is damaged, send the device back to Honeywell for repair.
number.
obstructions that might prevent the contacts from connecting properly.
Use an isopropyl alcohol (isopropanol) swab or soft cloth dampened
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with isopropyl alcohol to clean metal connection points.
If dirt or residue cannot be removed with the alcohol swab or cloth, use a
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soft, non-abrasive rubber eraser to clean metal connection points. You
can also use a three-row toothbrush style, general cleaning brush with
natural hog hair bristles to gently brush away dirt on the contacts.
Wipe again with isopropyl alcohol.
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condition is specific to the battery or to the charger.
If the condition is specific to the battery, give the battery to your system
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administrator.
If the condition is specific to the charger, disconnect the charger from
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its power source for about five seconds, then reconnect it. Test the
charger with a battery. If the same condition occurs, return the charger
for service.
A700x Product Guide