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Reolink Wireless Camera
Cloud Recording
Introduce Reolink Cloud Recording
Reolink Cloud Recording allows the camera to upload and save motion alarm
recordings to the cloud server, asides from saving recordings to SD card. You can
access your cloud video history via Reolink App or web page anytime, from
anywhere. Reolink provides free basic plan that supports uploading one camera's
video to cloud, as well as paid plans for multiple cameras. More information can be
found on Reolink Cloud website:
https://cloud.reolink.com/.
Supported Models and Countries
For Reolink WiFi cameras, model E1, E1 Pro, E1 Zoom and Reolink Lumus support
cloud recording.
And Reolink Cloud recording is currently available in the United States, Canada,
Australia, New Zealand, Thailand, Vietnam, Malaysia, South Korea, Philippines,
Indonesia, Hong Kong (China), Macau (China), Israel, Qatar, Bahrain, United Arab
Emirates, Saudi Arabia, Kuwait, Lebanon, Singapore.
Register an Account and Set up to Upload Cloud Recording
Register an Account
1. Open up Reolink App, and tap on Cloud, then tap Cloud Storage.
User Manual
42
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Troubleshooting
Need help?
Do you have a question about the E1 and is the answer not in the manual?
Questions and answers
Why does an E1 Pro inside camera ping all the time. FCC ID:- 2AL7V-E1PRO.
Lens will not rotate up after trying to input sd card. Cannot rotate lens up now to remove sd card. Please advise what is my next step
If the lens on your Reolink E1 Pro camera will not rotate up to remove the SD card, it may be obstructed by the SD card itself. Try the following steps:
1. Check for Obstructions – Ensure that nothing is physically blocking the lens from rotating upward.
2. Restart the Camera – Power off the camera and turn it back on to see if the issue resolves itself.
3. Manually Adjust – Gently try to move the lens upward if it is stuck, but avoid applying excessive force.
4. Reset the Camera – If the issue persists, perform a factory reset to restore default settings.
5. Contact Support – If none of the above steps work, consider reaching out to Reolink support for further assistance.
These steps may help free the lens and allow access to the SD card.
This answer is automatically generated