Do you have a question about the MT VERNON-AE and is the answer not in the manual?
Questions and answers
GREG RICE
January 28, 2025
my stove is constantly tripping with auger jam. I've cleaned the auger chute many times. it will not reset on the thermostat. I have to unplug the stove from the wall to get to reset. do i need a new thermostat ?
1 comments:
Mr. Anderson
February 10, 2025
No, a new thermostat is not necessarily required. The error code "AUGER JAMMED" indicates a feed motor issue. Troubleshooting should focus on clearing the auger jam and checking the feed motor. If the stove does not reset from the thermostat, the issue may be mechanical rather than a thermostat failure.
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MT VERNON-AE TROUBLE SHOOTING MANUAL (THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALER USE ONLY) 1445 N. Highway www.quadrafire.com #7020-057D January 18, 2010 Colville, Wa 99114 www.quaddealer.com...
MT VERNON-AE TROUBLE SHOOTING MANUAL OPERATION CHART SELECT AUTO OR MANUAL OPERATION MODE. MAKE SURE YOU PUSH THE “DONE” BUTTON AFTER YOU SELECT THE MODE. AFTER YOU SET THE ROOM TEMPERATURE, THE WALL CONTROL WILL STATE “STARTUP” IN THE TOP LEFT CORNER.
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MT VERNON-AE TROUBLE SHOOTING MANUAL OPERATION CHART THE FIREPOT THERMO- COUPLE STARTS READING THE TEMPERATURE RISE AND THE UNIT WILL GO INTO “SOFT-START LOW”. SOFT-START LOW TIMES: (REV 3)___________(REV 4) SOFT-START LOW IS A SOFTWOOD......4 MINUTES....4 MINUTES TIMED MODE AND WILL VARY HARDWOOD.....4 MINUTES....4 MINUTES...
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MT VERNON-AE TROUBLE SHOOTING MANUAL OPERATION CHART THE WALL CONTROL WILL NOW DISPLAY THE HEAT OUTPUT SETTING IN THE MANUAL OR AUTO MODE. AUTO: (L,ML,M,MH,H) MAN: (L,ML,M,MH,H) ONCE THE THERMO- STAT IS SATISFIED OR THE BURN CYCLE HAS TIMED OUT...
MT VERNON-AE TROUBLE SHOOTING MANUAL BATTERY BACK-UP SYSTEM 12 VOLT DEEP CYCLE BATTERY AND THE BATTERY CORD (#12VCORD-AE) IS NEEDED TO POWER THE SYSTEM. A/C POWER MUST BE SHUT OFF OR THE POWER CORD DISCONNECTED FOR THE BATTERY BACK UP MODE TO ENGAGE.
MT VERNON-AE TROUBLE SHOOTING MANUAL CONTROL BOARD SRV7000-456 Rev C CONTROL BOARD SPECS 7.6 CODE: (Rev 3 fuel tables) FUEL UFTI SS LOW SS MED MAX IGNITER TIME A/C CYCLE TIME SHUTDOWN TIME CORN: 12 MIN 12 MIN START+15 MIN 2.9 HRS*...
MT VERNON-AE TROUBLE SHOOTING MANUAL OPERATIONAL SYMPTOMS UNIT HAS NO POWER OR LOSES POWER AFTER 15 TO 20 MINUTES: SEE PAGE 20 (POWER SUPPLY TROUBLE-SHOOTING) UNIT IS MAKING A RUMBLING NOISE DURING START-UP: CHECK THE FUEL SETTINGS AND MAKE SURE THE UNIT IS CLEAN. SEE PAGE 12 (FIREBOX VACUUM TESTING) UNIT IS BUILDING UP BLACK SOOT ON THE GLASS: CHECK THE FUEL SETTINGS AND MAKE SURE THE UNIT IS CLEAN.
MT VERNON-AE TROUBLE SHOOTING MANUAL EXHAUST BLOWER TROUBLE-SHOOTING EXHAUST BLOWER #7034-033 WHITE BLACK BLUE BLUE GREEN GREEN WHITE Items to check: Wall Control Error Code Check blower for obstructions: *Clean fan blades & check fan bearing. Check blower connections *Color of wires, Connector pins, test for broken wires Check over heat snap disc (#230-1290) *This is located on the pellet drop chute.
MT VERNON-AE TROUBLE SHOOTING MANUAL FIREBOX VACUUM TESTING Vacuum Stats: STEP 1) INSTALL A VACUUM “T” BETWEEN THE VACUUM UTILITY SETTING: (vertical vent) SWITCH AND DROP TUBE. Start-up during pre-heat --- .04 Start-up while dropping pellets --- .19 STEP 2) INSTALL THE VACUUM GAUGE TO THE “T”.
MT VERNON-AE TROUBLE SHOOTING MANUAL FEED MOTOR TROUBLE-SHOOTING #SRV7000-313 #7034-004 #7034-038 Wall Control Error Code SRV7000-531 Items to check: Check feed tube for obstructions: *Remove the pellets from the hopper & then remove the feed assy (#7034-004). Check the auger spring set screw: *The set screw must be tight on the feed motor shaft.
MT VERNON-AE TROUBLE SHOOTING MANUAL IGNITER TROUBLE-SHOOTING 15 amp fuse #7000-491/10 Connection point for the AC power CONVECTION BLOWER supply harness. (#7034-220) AC INPUT Connection point for the IGNITER igniter harness.(#7000-199) HALLS CONVECTION SNAP DISC OPEN TC3 TC2 DROP TUBE THERMOCOUPLE...
MT VERNON-AE TROUBLE SHOOTING MANUAL POWER SUPPLY TROUBLE-SHOOTING AC INPUT FROM POWER SUPPLY SRV7000-324 (power supply) 15V DC OUTPUT TO CONTROL BOARD (#7034-221) WHITE AC OUTPUT TO CONTROL BOARD (#7034-220) BLACK WHITE AC INPUT FROM POWER CORD (#7034-201) SRV7000-456 (control board)
MT VERNON-AE TROUBLE SHOOTING MANUAL DOOR/HOPPER/FUEL LEVEL SENSOR TROUBLE-SHOOTING DOOR / HOPPER SENSOR (#7000-375) FUEL LEVEL SENSOR (#7000-380) Items to check: Wall Control Error Code IF YOU GET THE “DOOR OPEN” ICON: *Check the front door. Make sure the latch is closed.
MT VERNON-AE TROUBLE SHOOTING MANUAL WALL CONTROL TESTING BACK OF THE WALL CONTROL. (FRONT COVER REMOVED) 3.3 vDC + GREEN 3.3 vDC - WHITE COMMUNICATION GREEN WHITE Connection point for the wall control harness.(SRV7034-200) Wall Control Error Code Items to check: Check main power for the unit: *Check for power or a broken connection.
MT VERNON-AE TROUBLE SHOOTING MANUAL USB CORD OPERATION USBCORD-AE Diagnostic Tool (#USBCORD-AE) 1) Make sure the wall control says “off” and all blowers are off. 2) Plug in USB cord to wall control and the computer. 3) Download the UFTI’s from the stove.
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MT VERNON-AE TROUBLE SHOOTING MANUAL CAUTION PROPER SHUTDOWN PROCEDURE The appliance must be in complete shutdown, completely 1. Set the wall control thermostat to “OFF” on AUTOMATIC/ cool and the exhaust blower off before performing any MANUAL SETTING screen and let the appliance com- pletely cool.
MT VERNON-AE TROUBLE SHOOTING MANUAL CLEANING & MAINTENANCE Tools Needed: Shop Vac* and Micro Cleaning Kit*; flat head 3. Assemble the crevice tool from the Micro Cleaning and Phillips screwdriver; 11/32 Nut-driver or wrench. Kit to attach to a Shop Vac. Figure 3.
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MT VERNON-AE TROUBLE SHOOTING MANUAL 5. Removing the Combustion (Exhaust) Blower a. The combustion blower is mounted in the bottom right rear of the appliance. Figure 5. Loosen all 6 screws, but do NOT Remove b. Use an 11/32 nut driver to loosen all six nuts, but do not remove.
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Do you have a question about the MT VERNON-AE and is the answer not in the manual?
Questions and answers
my stove is constantly tripping with auger jam. I've cleaned the auger chute many times. it will not reset on the thermostat. I have to unplug the stove from the wall to get to reset. do i need a new thermostat ?
No, a new thermostat is not necessarily required. The error code "AUGER JAMMED" indicates a feed motor issue. Troubleshooting should focus on clearing the auger jam and checking the feed motor. If the stove does not reset from the thermostat, the issue may be mechanical rather than a thermostat failure.
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