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Troubleshooting
Check the following before contacting your Canon supplier.
The wireless controller does not work.
Check 1:
Response: Check that the plug is inserted into the main power outlet correctly and
Check 2:
Response: The camera is switched off. Press the p button on the wireless controller
Check 3:
Response: Operation is restricted by the ID mode function. Reset the ID correctly or
Check 4:
Response: • Check the remaining charge in the wireless controller batteries.
There is no picture on the monitor.
Check 1:
Response: The camera is switched off. Press the p button on the wireless controller
Check 2:
Response: Check that the components are all connected correctly.
Check 3:
Response: Turn power on for the camera and monitor.
Cannot adjust the camera head angle properly.
Check 1:
Response: Something has directly moved the camera head. Press the h button on
Check 2:
Response: Change the range of camera head movement.
32
The LED is not lit.
pushed in all the way.
The LED is red.
to switch the camera on.
The LED is orange.
cancel ID mode operation.
The LED is green.
• Ensure that you are using the wireless controller inside its effective range.
P.15
The LED is red.
to switch the camera on.
The components are not all connected correctly.
Power to the camera or monitor is not switched on.
The camera head will not move to the limit of its range of movement.
the wireless controller.
Restrictions have been applied to the range of camera head
movement.
P.14
P.21
P.29–31
P.21
P.16
P.13
P.14
P.26
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