Mercedes-Benz EQA 2021 Owner's Manual

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All language versions of the following PDF document for this vehicle model

Das folgende PDF-Dokument für dieses Fahrzeugmodell bezieht sich in allen

relate solely to vehicles intended for sale on the German market and which

Sprachversionen nur auf die Fahrzeuge, die für den deutschen Markt bestimmt

The following version of the Owner's Manual describes all models, series and

correspond to German regulations.

sind und die den deutschen Vorschriften entsprechen. Bitte wenden Sie sich an

special equipment of your vehicle. Country-specific language variations are

Ihren autorisierten Mercedes-Benz Servicestützpunkt, um ein gedrucktes Exemplar

possible. Please note that your vehicle might not be equipped with all the

Please contact your authorised Mercedes-Benz Service Centre to obtain

für andere Fahrzeugmodelle und Fahrzeugmodelljahre zu erhalten.

described functions. This also affects safety-relevant systems and functions.

a printed version for other vehicle models and vehicle model years. This PDF

Please contact your authorised Mercedes-Benz dealership if you would like

document is the latest version. Possible variations to your vehicle may not

Dieses PDF-Dokument stellt die aktuelle Version dar. Mögliche Abweichungen zu

to receive a printed Owner's Manual for other vehicle models and vehicle

be taken into account as Mercedes-Benz constantly updates their vehicles to

model years.

Ihrem konkreten Fahrzeug könnten nicht berücksichtigt sein, da Mercedes-Benz

the state of the art and introduces changes in design and equipment. Please

seine Fahrzeuge ständig dem neuesten Stand der Technik anpasst, sowie

therefore note that this PDF document in no way replaces the printed version

Änderungen in Form und Ausstattung vornimmt. Bitte beachten Sie daher, dass

The online Owner's Manual is the current and valid version. It is possible that

which was delivered with your vehicle.

dieses PDF-Dokument in keinem Fall das gedruckte Exemplar ersetzt, das mit

deviations affecting your specific vehicle could not be taken into account

dem Fahrzeug ausgeliefert wurde.

as Mercedes-Benz constantly adapts its vehicles according to the latest

technology and makes changes to the form and the equipment.

Please also read the printed Owner's Manual, supplementary documents and

the digital Owner's Manual in the vehicle.

and other laws for the protection of intellectual property. They may not be

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Summary of Contents for Mercedes-Benz EQA 2021

Page 1 Possible variations to your vehicle may not to receive a printed Owner‘s Manual for other vehicle models and vehicle be taken into account as Mercedes-Benz constantly updates their vehicles to Ihrem konkreten Fahrzeug könnten nicht berücksichtigt sein, da Mercedes-Benz model years.
Page 4 Mercedes-Benz is constantly developing its vehi- Thank y Thank you f ou for buying Mer or buying Mercedes-Benz cedes-Benz cles further. Before you rst drive o , read this operator's Mercedes-Benz therefore reserves the right to manual carefully and familiarise yourself with your introduce changes in the following areas: vehicle.
Page 5 Fitting/removing the oor mats ....129 Take-back of end-of-life vehicles ....23 Automatic measures a er an accident ... 58 Mercedes-Benz GenuineParts ......23 Safely transporting children in the vehicle ..59 Owner's Manual ..........25 Notes on pets in the vehicle ......78 Light and sight Light and sight ..........
Page 6 Tyre pressure ..........333 Mercedes me app ........276 Bicycle rack function ........241 Wheel change ..........336 Mercedes-Benz emergency call system ..285 Vehicle towing instructions ......243 Emergency spare wheel ....... 345 Radio & media ..........292 Sound settings ..........297 T T ec echnical dat hnical data a ..........
Page 7 Contents Regulatory radio identi cation and notes ..349 Vehicle identi cation plate, VIN and engine number overview ......349 Operating uids ........... 351 Vehicle data ..........354 Trailer hitch ..........356 Displa Display messag y messages and w es and war arning/indicat ning/indicator or lamps ps ............
Page 8 Symbols In this Owner's Manual, you will nd the following Observe notes on material damage. symbols: These symbols indicate useful instructions or & W W ARNING ARNING Danger due to not observing further information that could be helpful to the warning notices you.
Page 9 At a glance – Cockpit Le -hand-drive vehicles...
Page 10 At a glance – Cockpit → → ± Increases recuperation z Calls up navigation → → q Reduces recuperation | Calls up radio or media → → Combination switch % Calls up the telephone → → Instrument display ß Calls up favourites →...
Page 11 At a glance – Cockpit → Opens the bonnet → ! Electric parking brake → Light switch...
Page 13 At a glance – Indicator and warning lamps (standard) 10 10 Instrument display (standard)
Page 14 At a glance – Indicator and warning lamps (standard) 11 11 → → Ú System error ü Seat belt → → ! ABS R Rear fog light → → #! Turn signal light K High beam → → h Tyre pressure monitoring system L Low beam →...
Page 15 At a glance – Indicator and warning lamps (widescreen cockpit) 12 12 Widescreen cockpit instrument display...
Page 16 At a glance – Indicator and warning lamps (widescreen cockpit) 13 13 → → #! Turn signal lights L Distance warning → → ® Ù Power steering å ESP → → ! ABS ® ÷ ESP → → h Tyre pressure monitoring system R Rear fog light →...
Page 17 At a glance – Overhead control panel 14 14...
Page 18 At a glance – Overhead control panel 15 15 → Sun visors ; me button → → p Switches the le -hand reading lamp G SOS button on/o → 3 Opens/closes the panorama sliding sun- → | Switches automatic interior lighting con- roof trol on/o →...
Page 19 At a glance – Door operating unit and seat adjustment 16 16...
Page 20 At a glance – Door operating unit and seat adjustment 17 17 → → V Operates the memory function Opens the door → → ß Ü Locks/unlocks the vehicle Adjusts the seats electrically → → w Switches the seat heating on/o Adjusts the head restraints →...
Page 21 At a glance – Emergencies and breakdowns 18 18...
Page 22 At a glance – Emergencies and breakdowns 19 19 → B-pillar with: Towing away → → QR code for accessing the rescue card Flat tyre → Safety vests Socket ap with: → → Fire extinguisher information label on tyre pressure →...
Page 23 Digital Owner's Manual 20 20 Tips: nd information that prepares you for Contents section Calling up t Calling up the Digit he Digital Owner's Manual al Owner's Manual certain everyday situations with your vehicle. Directions of movement of contents section Multimedia system: Animations: watch animations of the vehicle Menu...
Page 24 Digital Owner's Manual 21 21 LINGUA GUATR TRONIC: ONIC: call up via the voice control sys- Search: search for keywords in order to nd quick answers to questions about the opera- tion of the vehicle. For safety reasons, the Digital Owner's Manual is deactivated while driving.
Page 25 Digital Owner's Manual 22 22 Direct access: ect access: open the required content in the Digital Owner's Manual by pressing and holding an entry on the tab bar in the multimedia system: Instr trument Display ument Display: : call up brief information as display messages in the instrument cluster LINGUA GUATR TRONIC:...
Page 26 EU countr EU countries only: ies only: Always have maintenance work carried from the implied warranty is valid as for new Mercedes-Benz will take back your end-of-life out at a quali ed specialist workshop. parts. vehicle for environment-friendly disposal in...
Page 27 Only use Mercedes-Benz GenuineParts or parts of was granted. tems, may be installed in the following areas equal quality. Only use tyres, wheels and acces- Other road users could be endangered.
Page 28 Note that your vehicle may not be tted with all Information is available at any Mercedes-Benz features described. This is also the case for sys- Service Centre. If the activation was not successful, repeat the tems relevant to safety.
Page 29 General notes 26 26 Oper Operating safe ating safety ty Always have work on electrical and elec- In situations such as these, damage to the tronic devices carried out at a quali ed body, underbody, suspension components, & W W ARNING ARNING Risk of injury due to malfunc- specialist workshop.
Page 30 General notes 27 27 & D D AN Never touch damaged components of ANGER GER Risk of death and re due to the high-voltage on-board electrical sys- modi ed and/or damaged components of tem. the high-voltage on-board electrical sys- A er an accident, do not touch any com- ponents of the high-voltage on-board The vehicle's high-voltage on-board electrical electrical system.
Page 31 The following information applies to all wireless components of the vehicle and of the information systems and communication devices integrated in the vehicle: You can obtain further information from a The manufacturers of the wireless components Mercedes-Benz service centre. ensure that all wireless components installed in...
Page 32 You can obtain further information from a F F or Br or Brazil only: azil only: Mercedes-Benz service centre. F F or Ukr or Ukraine only: aine only: Connection and use of the radio communications...
Page 33 Mercedes-Benz service centre. Besides the typical frequencies for mobile com- wireless components installed in the vehicle com- munication cars by Mercedes-Benz make use of ply with the technical regulations for two-way the following automotive radio applications. W W ir ireless applications in t...
Page 34 General notes 31 31 T T ec echnology hnology Freq equency r uency range ange Transmission output/magne ansmission output/magnetic tic eld eld s s tr trength ength Block Heater Remote Control, Garage Door 869 MHz (868.7–869.2 MHz) ≤ 25 mW ERP Opener Bluetooth, Kleer, RLAN, wireless Headphones 2.4 GHz ISM band (2400–2483.5 MHz)
Page 35 General notes 32 32 T T ec echnology hnology Freq equency r uency range ange Transmission output/magne ansmission output/magnetic tic eld eld s s tr trength ength Rear Seat Entertainment System Bluet Bluetooth ooth ® ® Bluet Bluetooth ooth ® ® 2400–2483.5 MHz -0.8 dBm WLAN 2.4 GHZ:...
Page 36 General notes 33 33 T T ec echnology hnology Freq equency r uency range ange Transmission output/magne ansmission output/magnetic tic eld eld s s tr trength ength LTE (TDD B38, B40, B41, Class 3) < +23 dBm (±1 dB) GNSS (1559–1610 MHz) Receiving only Inf Infor ormation about t mation about the he speci c...
Page 37 Kingdom only: Im Import porter er 34522 Esenyurt/İstanbul F F or Moldov or Moldova only: a only: Mercedes-Benz Cars UK Limited Im Import porter er F F or Ukr or Ukraine only: aine only: Delaware Drive, Tongwell Im Import porter er S.C.
Page 38 General notes 35 35 Milton Keynes, MK15 8BA Type, Number: Technical documentation of the product is stored at the premise of the manufacturer. The person England A) A 164 580 02 18, A 166 580 01 18 responsible for assembling the technical docu- B) A 240 580 00 18 mentation of the product: Head of the Technical Jack...
Page 39 2006/42/EC (EC Machinery Directive) For safety reasons, we recommend that none (7) you only use and connect products 2014/30/EU (EC EMC Directive) Pietrzykowice, 23.04.2019 approved by your Mercedes-Benz service 2000/14/EC (EC Outdoor Noise Directive) [Signature, D. Gschwender] centre. Dominik Gschwender, general management...
Page 40 General notes 37 37 Please refer to the warranty terms and conditions & W W ARNING If the charge level is low, charge the bat- ARNING Risk of accident due to objects for this matter. tery, e.g. by driving a considerable dis- in the driver's footwell tance.
Page 41 You the vehicle, can generate magnetic elds on a par 1907/2006, Article 33) stipulates a duty to sup- can do this at a Mercedes-Benz service centre, with permanent magnets. These elds can be ply information about substances of very high for example.
Page 42 This damage is not covered either by the Control units process data which, for example, wallbox or a public charging point, for exam- Mercedes-Benz implied warranty or by the they receive from vehicle sensors, generate them- ple. New‑ or Used-Vehicle Warranty.
Page 43 General notes 40 40 The following provides you with general informa- for example, your driving behaviour, your location, ambient conditions, such as temperature, rain tion regarding data processing in the vehicle. your route or your use patterns. sensor or distance sensor Additional information regarding exactly which Legal r al req equir uirements r...
Page 44 General notes 41 41 charge level of the high-voltage battery, esti- identi cation number to the manufacturer. Fur- Depending on the vehicle equipment, this mated range thermore, the manufacturer is subject to product includes the following data, for example: liability. For this reason the manufacturer also multimedia data, such as music, lms or pho- In certain cases, it may be required to store data uses operational data from the vehicle, for exam-...
Page 45 General notes 42 42 Smar Smartphone int tphone integr egration (e.g. Andr ation (e.g. Android A oid Aut uto or o or Online ser Online services vices used, other than for the provision of services, is done so exclusively on the basis of legal permis- Apple CarPlay Apple CarPlay ®...
Page 46 Copyr yright ight Information on licences for free and open-source so ware used in your vehicle can be found on the data carrier in your vehicle document wallet and with updates on the following website: https://www.mercedes-benz.com/opensource...
Page 47 A seat belt can only provide the best level of pro- not possible to completely rule out the risk of tection if it is worn correctly. Depending on the Mercedes-Benz recommends that you use driving injury caused by the airbag deploying. detected accident situation, seat belt tensioners...
Page 48 Occupant safety 45 45 R R es estr traint syst aint system functionality em functionality components of the restraint system must take You may su er an electric shock if you touch place in good time at the start of the collision. the damaged components of the high-voltage When the vehicle is switched on, a self-test is per- on-board electrical system.
Page 49 & W W ARNING ARNING Risk of injury or death due to The shoulder section of the seat belt should Mercedes-Benz recommends that you have the incorrectly fastened seat belt not touch your neck nor be routed under your vehicle towed to a quali ed specialist workshop arm or behind your back.
Page 50 Occupant safety 47 47 Push the lap belt down as far as possible Limit Limitations of t ations of the prot he protection pro ection provided b vided by t y the seat he seat & W W ARNING ARNING Risk of injury or death when across your hips and pull tight with the shoul- belt belt...
Page 51 Never modify the seat belt system, for Mercedes-Benz recommends that you have the example the seat belt, seat belt buckle, vehicle towed to a quali ed specialist workshop seat belt tensioner, seat belt anchorage a er an accident.
Page 52 Occupant safety 49 49 ment may apply a certain tightening force. Do not In addition, a warning tone may sound. * N N O O TE TE Deployment of components of the hold the seat belt tightly while it is adjusting. As soon as the driver and front passenger fasten restraint system when the front passenger You can activate and deactivate the seat belt...
Page 53 Occupant safety 50 50 You can immediately dismiss the rear seat belt Potential protection provided by each airbag: Airbags Airbags status display using the back button on the le - Knee airbag: thigh, knee and lower leg Ov Over ervie view of airbags w of airbags hand side of the steering wheel (...
Page 54 Occupant safety 51 51 Inf Infor ormation on aut mation on automatic fr omatic front passeng ont passenger airbag er airbag Depending on the detected accident situation, the Adopt the correct seat position and keep shut shuto o window airbag on the front passenger side may as far away as possible from the airbags.
Page 55 Occupant safety 52 52 otherwise be in the deployment area of the on the cockpit, on the door, on the side win- The installation location of an airbag is identi ed airbags. dow or on the side trim. by the AIRBAG symbol ( page 50).
Page 56 When the co-driver seat is occupied, Have deployed airbags replaced immediately. have been approved for the correspond- make sure that no objects are trapped ing seats by Mercedes-Benz. under the co-driver seat. S S t t atus of t atus of the fr...
Page 57 Occupant safety 54 54 Sit with their feet resting on the oor, if possi- F F unction of t unction of the P he PASSEN ASSENGER AIR BA GER AIR BAG indicat G indicator or If the front passenger seat is occupied, always ble.
Page 58 Occupant safety 55 55 Self-t Self-tes est of aut t of automatic fr omatic front passeng ont passenger airbag shut- er airbag shut- If the PASSENGER AIR BAG OFF indicator lamp lamp is o , the front passenger airbag can and the 6 restraint system warning lamp light deploy in the event of an accident.
Page 59 Occupant safety 56 56 child restraint system and the stature of the child, with a build corresponding to that of an adult restraint system. The shoulder belt strap PASSENGER AIR BAG OFF may be lit continuously must not use the front passenger seat. must be routed forwards and downwards or be o .
Page 60 Occupant safety 57 57 If the front passenger seat is occupied, always ® ® * N N O O TE TE Damage caused by objects in the PRE-S PRE-SAFE syst system ensure that: footwell or behind the seat ® ® F F unction of PRE-S unction of PRE-SAFE (anticipat...
Page 61 Occupant safety 58 58 pants. These measures cannot necessarily pre- The system will not initiate any braking application switching on the interior lighting vent an imminent impact. in the following situations: F F unction of t unction of the pos he post-collision br t-collision brake whilst driving...
Page 62 For this reason, speci c situation. In this way you can recog- cations and guidelines. Further information can Mercedes-Benz strongly advises that you t a nise potential risks and avoid dangers if chil- be obtained at a quali ed specialist workshop.
Page 63 Occupant safety 60 60 Detecting r ecting risk isks, av s, avoiding dang oiding danger er tem. In this case, the child sits in the opposite Never place objects (e.g. cushions) direction to the direction of travel and faces back- under or behind the child restraint sys- Secur Securing syst...
Page 64 74). Always immediately replace child Mercedes‑Benz recommends Mercedes-Benz restraint systems that have been dam- If the front passenger seat is occupied, care products for cleaning child restraint systems aged or involved in an accident.
Page 65 Mercedes-Benz rec- changing the transmission position. ommends that you use a Mercedes-Benz Never leave children unattended in the starting the vehicle. Service Centre for this purpose.
Page 66 Occupant safety 63 63 Secur Securing wit ing with ISOFIX h ISOFIX Secur Securing wit ing with t h the v he vehicle seat belt ehicle seat belt W W eight cat eight categor egory II/III (15 t y II/III (15 to 36 k o 36 kg and fr g and from appro...
Page 67 Occupant safety 64 64 ° i-Size child seat securing system Approv Approval cat al categor egories f ies for c or child r hild res estr traint syst aint systems Approv Approval cat al categor egories in accor ies in accordance wit dance with UN-R44 h UN-R44 page 67)
Page 68 Occupant safety 65 65 The identi cation IUF refers to ISOFIX child Approv Approval cat al categor egories in accor ies in accordance wit dance with UN-R129 h UN-R129 The identi cation i‑U refers to i‑Size child restraint systems in the "Universal" category. restraint systems in the "Universal"...
Page 69 Occupant safety 66 66 F F itting an ISOFIX or i-Size c itting an ISOFIX or i-Size child r hild res estr traint syst aint system W W eight gr eight group 0 (up t oup 0 (up to 10 k o 10 kg and up t g and up to appro o approx.
Page 70 Occupant safety 67 67 Ov Over ervie view of suit w of suitability of t ability of the seats f he seats for att or attac aching hing F F itting t itting the ISOFIX or i‑Size c he ISOFIX or i‑Size child r hild res estr traint syst aint system Size class –...
Page 71 Occupant safety 68 68 Regularly check that the permissible gross mass syst system in w em in weight gr eight group 1 on a r oup 1 on a rear seat ear seat: : & W W ARNING ARNING Risk of injury or death if the of the child and child restraint system is still com- adjust the front seat so that the seat does permissible gross mass of the child and...
Page 72 Occupant safety 69 69 direction. Where possible, adjust the seat * N N O O TE TE Damage to the seat belt for the cushion inclination accordingly. centre seat during installation of the child O The child restraint system must not be put restraint system under strain by the head restraint.
Page 73 Occupant safety 70 70 All v All vehicles: ehicles: Observe the lock veri cation indicator. Fit the ISOFIX or i‑Size child restraint system If the rear seat backrest is not engaged and with Top Tether. In doing so, comply with the locked in place, the red lock veri cation indicator child restraint system manufacturer's installa- will be visible.
Page 74 Occupant safety 71 71 Secur Securing t ing the c he child r hild res estr traint syst aint system wit em with t h the seat he seat Observe the speci c instructions for the rear- U, L Centre rear seat belt belt ward-facing and forward-facing child restraint...
Page 75 Occupant safety 72 72 tect as intended and could cause addi- UF, L L Suitable for semi-universal child restraint systems Front passenger airbag enabled tional injury. according to the table in "Recommended child 1, 2 U, L Front passenger airbag disabled Objects or loads in the boot or load com- restraint systems", or if the vehicle and the seat are partment cannot be restrained by the seat...
Page 76 Occupant safety 73 73 Observe the notes under "Suitability of seats Contact with the roof when the head N N o o t t es on v es on vehicles wit ehicles without aut hout automatic fr omatic front for attaching belt-secured child restraint sys- restraint is fully extended and locked in place passeng passenger airbag...
Page 77 Occupant safety 74 74 Make sure you observe the following information: lamp is o , the front passenger airbag can Never t a rearward-facing child restraint sys- deploy in the event of an accident. tem to the front passenger seat The child could be struck by the airbag.
Page 78 Occupant safety 75 75 If the PASSENGER AIR BAG OFF indicator O When using a forward-facing child restraint O The child restraint system must not be put lamp is o , the front passenger airbag is ena- system in weight category I: remove the head under strain by the head restraint.
Page 79 Occupant safety 76 76 position and the rear edge of the seat cushion Child safe Child safety locks ty locks When leaving the vehicle, always take the is in the lowest position. key with you and lock the vehicle. A A ctiv ctivating or deactiv ating or deactivating t ating the c...
Page 80 Occupant safety 77 77 A A ctiv ctivating and deactiv ating and deactivating t ating the c he child safe hild safety lock ty lock Always activate the installed child safety f f or t or the r he rear side windows ear side windows locks if children are travelling in the vehi- cle.
Page 81 Occupant safety 78 78 indicator lamp is o : via the switch on Never leave animals unattended in the the corresponding rear door or driver's vehicle. door Always correctly secure animals while driving, e.g. using a suitable animal car- rier. N N o o t t es on pe es on pets in t ts in the v...
Page 82 Opening and closing 79 79 Unlocks K K e e y y When leaving the vehicle, always take the key with you and lock the vehicle. Opens/closes the tailgate Ov Over ervie view of ke w of key functions y functions Keep the vehicle key out of the reach of If indicator lamp does not light up a er...
Page 83 Opening and closing 80 80 A A ctiv ctivating/deactiv ating/deactivating t ating the acous he acoustic loc tic locking king v v er eri - i - T T o switc o switch be h betw tween se een settings: ttings: press the Ü...
Page 84 Inser Inserting t ting the emerg he emergency key ency key attention immediately. Mercedes-Benz recommends that you have the Press release button 1. battery replaced at a quali ed specialist work- shop. Insert emergency key to the intermediate Remove the emergency key ( page 81).
Page 85 Opening and closing 82 82 Pr Problems wit oblems with t h the key he key, tr , troubleshoo oubleshooting ting shielding due to metal objects or induction loops for electrical gate systems or automatic Y Y ou can no long ou can no longer loc er lock or unloc k or unlock t k the v...
Page 86 Opening and closing 83 83 You can prevent the additional door lock from Centr Centrall ally loc y locking and unloc king and unlocking t king the v he vehicle fr ehicle from & W W ARNING ARNING Risk of injury to persons inside being activated by deactivating interior protection t t he inside he inside...
Page 87 Opening and closing 84 84 The socket ap is also locked and unlocked. The Deactivate the function of the key in socket ap can be opened even if a key is detec- these situations. ted in the car. The vehicle is not unlocked: Make sure that the key is at a minimum if you have locked the vehicle using the key distance of 3 m away from the vehicle.
Page 88 Opening and closing 85 85 Further information on convenience closing Ther There is int e is interf erfer erence fr ence from a pow om a power erful r ful radio signal adio signal page 94). sour source ce If you open the tailgate from outside, it is auto- Possible causes if the function of KEYLESS-GO is matically unlocked.
Page 89 Opening and closing 86 86 In the following situations, there is a danger of being locked out when the function is activated: while the vehicle is being tow-started or pushed if the vehicle is being tested on a roller dyna- mometer Locking/unloc king/unlocking t...
Page 90 Opening and closing 87 87 Locking t king the fr he front passeng ont passenger door and r er door and rear doors ear doors T T o loc o lock t k the r he right-hand side of t ight-hand side of the v he vehicle: ehicle: turn...
Page 91 Opening and closing 88 88 If the tailgate is stopped in an intermediate T T o close t o close the t he tailg ailgat ate: e: pull the tailgate down- Before the journey, secure objects, lug- position, pull it upwards. Release it as soon as wards with the handle and let it drop into the gage or loads against slipping or tipping it begins to open.
Page 92 Opening and closing 89 89 V V ehicles wit ehicles with HANDS-FREE A h HANDS-FREE ACCESS: CCESS: it is also Push remote operating switch until the tail- V V ehicles wit ehicles with KEYLESS-GO h KEYLESS-GO possible to stop the closing process by making a gate is fully closed.
Page 93 Opening and closing 90 90 HANDS-FREE A HANDS-FREE ACCESS function CCESS function Observe the notes when opening ( page 87) & W W ARNING ARNING Risk of becoming trapped and closing ( page 88) the tailgate. despite reversing function Two warning tones sound when the tailgate is The reversing function will not react: opening or closing.
Page 94 Opening and closing 91 91 Do not come into contact with the bumper Syst System limits em limits Deactivate the function of the key ( page 80) or while making the kicking movement. do not carry the key about your person in such The system may be impaired or may not function situations.
Page 95 Opening and closing 92 92 U U nloc nlocking t king the t he tailg ailgat ate wit e with t h the emerg he emergency key ency key Insert emergency key into opening When closing, make sure that no body the trim and push it in.
Page 96 Opening and closing 93 93 When the vehicle is switched o , you can con- During the closing process, make sure tinue to operate the side windows. that no body parts are in the closing This function is available for around four minutes area.
Page 97 Opening and closing 94 94 V V ehicles wit ehicles with a panor h a panorama sliding sunr ama sliding sunroof: oof: the side R R eq equir uirements: ements: Conv Convenience closing (closing t enience closing (closing the v he vehicle fr ehicle from out- om out-...
Page 98 Opening and closing 95 95 T T o int o interr errup upt conv t convenience closing: enience closing: release the A side windo A side window canno w cannot be closed and y t be closed and you cannot ou cannot The side window The side windows canno...
Page 99 Children operating the sliding sunroof could The opening or closing process will be tested and approved for Mercedes-Benz. get caught in the moving parts, particularly if stopped. When a roof luggage rack is tted, open unattended.
Page 100 Opening and closing 97 97 Check whether the sliding sunroof can be & W W ARNING ARNING Risk of becoming trapped raised or opened when a roof luggage rack is despite the reversing function being active tted. In particular, the reversing function does not T T o st o star art aut t automatic oper...
Page 101 Opening and closing 98 98 When closing the roller sunblind, make sure The sliding sunroof will be closed automatically A A ut utomatic low omatic lower ering function ing function that no body parts are in the range of move- when the vehicle has been switched o in the fol- V V ehicles wit ehicles with a panor...
Page 102 Opening and closing 99 99 R R ectifying pr ectifying problems wit oblems with t h the sliding sunr he sliding sunroof Immediately a er automatic reversing, pull Use automatic operation to fully open and and hold the 3 button down again to the then close the sliding sunroof.
Page 103 100 Opening and closing when tow-away protection is triggered Indicator lamp ashes when the ATA system is Deactiv Deactivating t ating the alar he alarm using KEYLESS-GO m using KEYLESS-GO page 100) primed. Grasp the outside door handle with the key outside the vehicle.
Page 104 Opening and closing 101 a er pressing the start/stop button with the F F unction of int unction of inter erior prot ior protection ection The following situations can lead to a false alarm: key in the stowage compartment when there are moving objects such as mas- When interior protection is primed, a visual and page 151) cots in the vehicle interior...
Page 105 102 Seats and stowing Your legs are not fully extended and you can N N o o t t es on t es on the corr he correct dr ect driv iver's seat position er's seat position depress the pedals properly &...
Page 106 Seats and stowing 103 Observe the safety notes on "Airbags" and "Chil- Seats Seats Before starting the vehicle: in particular, dren in the vehicle". adjust the driver's seat, head restraint, A A djus djusting t ting the fr he front seat mec ont seat mechanicall hanically (wit y (without...
Page 107 104 Seats and stowing & W W ARNING & W W ARNING Use the grab handles only to stabilise ARNING Risk of injury due to head ARNING Risk of injury or death due to the seating position or to assist in get- restraints not being tted or being adjus- incorrect seat position ting in and out of the seat.
Page 108 Seats and stowing 105 A A djus djusts t ts the seat he seat f f or ore-and-a e-and-a position position T T o adjus o adjust t t the seat bac he seat backr kres est inclination: t inclination: turn Li lever and slide the seat into the handwheel...
Page 109 106 Seats and stowing A A djus djusting t ting the fr he front seat electr ont seat electrically ically A A djus djusting t ting the 4-wa he 4-way lumbar support y lumbar support Head r Head res estr traints aints A A djus djusting t...
Page 110 Seats and stowing 107 T T o mov o move t e the dr he driv iver's head r er's head res estr traint back- aint back- & W W ARNING ARNING Risk of injury due to head w w ar ards: ds: press release knob and push the restraints not being tted or being adjus-...
Page 111 108 Seats and stowing T T o low o lower: er: press release knob in the direc- Release the rear seat backrest and fold it for- Adjust the air cushions. wards slightly ( page 117). tion of the arrow and push the head restraint A A djus djusting t ting the bac...
Page 112 Seats and stowing 109 Switc Switching t hing the seat heating he seat heating on/o on/o Press button repeatedly until the desired ments placed on the seats e.g. seat cushions heating level is set. or child seats. This could cause damage to the &...
Page 113 110 Seats and stowing S S t t eer eering wheel ing wheel Never leave children unattended in the vehicle. A A djus djusting t ting the st he steer eering wheel manually ing wheel manually When leaving the vehicle, always take the &...
Page 114 Seats and stowing 111 Adjust height and distance to the Easy entr Easy entry and e y and exit f xit feature eature steering wheel. Using t Using the easy entr he easy entry and e y and exit f xit feature eature Locking...
Page 115 112 Seats and stowing You can stop the adjustment process by pressing The driver's seat will then move backwards Se Setting t tting the easy entr he easy entry and e y and exit f xit feature eature one of the memory function position switches. only if it is not already at the rear of the seat Multimedia system: adjustment range.
Page 116 Seats and stowing 113 Oper Operating t ating the memor he memory function y function & W W ARNING When leaving the vehicle, always take the ARNING Risk of entrapment when key with you and lock the vehicle. adjusting the seat with the memory func- S S t t or oring tion You can use the memory function when the igni-...
Page 117 114 Seats and stowing T T o call up: o call up: press and brie y hold one of preset & W W ARNING & W W ARNING ARNING Risk of injury due to objects ARNING Risk of accident from objects in position buttons 4, T or U.
Page 118 Seats and stowing 115 the function of the automatic front passenger air- & W W ARNING * N N O O TE TE Damage to the cup holder ARNING ‑ Risk of re and injury from the bag shuto ( page 53).
Page 119 116 Seats and stowing The driving characteristics of your vehicle are Drive attentively, and avoid suddenly pulling S S t t o o w w ag age spaces in t e spaces in the v he vehicle int ehicle inter erior ior dependent on the distribution of the load within away, braking and steering as well as rapid Ov Over ervie...
Page 120 Seats and stowing 117 Through-loading f ough-loading featur eature in t e in the r he rear benc ear bench seat h seat The armrest on the second row of seats is fol- tect as intended and could cause addi- (EASY (EASY-PAC -PACK Quic...
Page 121 118 Seats and stowing If necessary, fully insert the seat backrest F F olding bac olding back t k the r he rear seat bac ear seat backr krest head restraints ( page 107). & W W ARNING ARNING Risk of becoming trapped when Pull release lever 1.
Page 122 Seats and stowing 119 Locking t king the r he release catc elease catch of t h of the centr he centre r e rear seat ear seat Fold the centre and le seat backrests for- lashing material, even if you are using backr krest wards.
Page 123 120 Seats and stowing Push the load compartment cover forwards lashing material, even if you are using evenly with both hands on the le and right the partitioning net. until it engages. Swivel the load compartment cover upwards For safety reasons, always use a partitioning net and hook hanger through eyelet 2.
Page 124 Seats and stowing 121 A A tt ttac aching hing With load compartment enlargement: attach hooks to tie-down eyes on the le and right in such a way that hooks point to the door. Pull on the loose ends of the lashing straps at the same time until the partitioning net tight and the top edge of partitioning net horizontal.
Page 125 122 Seats and stowing R R emo emoving ving Remove partitioning net from brackets Ov Over ervie view of bag hooks w of bag hooks on the roof lining on the le and right. & W W ARNING ARNING Risk of injury when using bag hooks with heavy objects Ov Over ervie view of t...
Page 126 Seats and stowing 123 A A tt ttac aching a r hing a roof lugg oof luggag age r e rack & W W ARNING ARNING Risk of accident due to exceed- ing the maximum roof load The vehicle centre of gravity and the usual driving characteristics as well as the steering and braking characteristics alter.
Page 127 Secure the roof luggage rack to the roof rail- aged by the roof luggage rack if you attempt to ing. open it when using a roof luggage rack not tested and approved for Mercedes-Benz. Observe the manufacturer's installation Example: 12 V socket in the stowage compartment instructions.
Page 128 Seats and stowing 125 Using t Using the 115 V socke he 115 V socket in t t in the r he rear passeng ear passenger er & D D AN ANGER GER Risk of death due to using the compar partment tment...
Page 129 126 Seats and stowing Using t Using the 230 V socke he 230 V socket in t t in the r he rear passeng ear passenger er & D D AN ANGER GER Risk of death due to using the compar partment tment...
Page 130 Seats and stowing 127 USB por USB port in t t in the r he rear passeng ear passenger com er compar partment tment There is a risk of injury, particularly in the Apart from a mobile phone, do not place event of sudden braking or a sudden change any other objects in the mobile phone Depending on the vehicle equipment, the...
Page 131 The mat can be removed for cleaning, e.g. A list of compatible mobile phones can be switched on. using clean, lukewarm water. found at: https://www.mercedes-benz- Small mobile phones may not be able to be S S t t o o w w ag age com e compar...
Page 132 Seats and stowing 129 T T o secur o secure t e the mobile phone: he mobile phone: swing lever F F itting/r itting/remo emoving t ving the he oor oor mats mats out. & W W ARNING ARNING Risk of accident due to objects R R adio eq adio equipment approv uipment approval number...
Page 133 130 Light and sight Light switch Light switch L Low beam/high beam Exter erior lighting ior lighting R Switches the rear fog light on/o Oper Operating t ating the light switch he light switch N N o o t t es on c es on changing t hanging the lights when dr he lights when driving abr...
Page 134 Light and sight 131 If the battery is insu ciently charged, the stand- Oper Operating t ating the combination switc he combination switch f h for t or the lights he lights In such cases, turn the light switch to ing lights or parking lights will be switched o automatically to facilitate the next drive system start.
Page 135 132 Light and sight Switc Switching on high beam hing on high beam T T o indicat o indicate per e permanently: manently: push the combina- The hazard warning lights will switch on automati- tion switch beyond the point of resistance in cally if: Turn the light switch to the L or Ã...
Page 136 Light and sight 133 Switc Switching t hing the surr he surround lighting ound lighting on/o on/o Contr Control panel in t ol panel in the gr he grab handle ab handle Int Inter erior lighting ior lighting Multimedia system: A A djus djusting t ting the int...
Page 137 134 Light and sight A A djus djusting t ting the br he brightness ightness A A ctiv ctivating w ating welcome lighting elcome lighting Switc Switching t hing the int he inter erior lighting ior lighting switc switch-o h-o delay delay time time on/o...
Page 138 Light and sight 135 Switc Switching t hing the r he rear windo ear window wiper w wiper on/o on/o ° Continuous wiping, slow W W indscr indscreen wiper een wipers and windscr s and windscreen w een washer sy asher sys- s- t t em ¯...
Page 139 136 Light and sight Switc Switching int hing inter ermitt mittent wiping ent wiping on/o : on/o : press Within around 15 seconds, press and hold the Hold the wiper arm with one hand. With the button 2. î button on the combination switch for other hand, turn the wiper blade away from the wiper arm in the direction of arrow The è...
Page 140 Light and sight 137 F F itting t itting the wiper blades he wiper blades Fold the wiper arms back onto the wind- Maint Maintenance display enance display screen. Switch on the vehicle. Press the î button on the combination switch ( page 135).
Page 141 138 Light and sight The duration until the colour changes varies F F itting t itting the wiper blade he wiper blade depending on the usage conditions. R R eplacing t eplacing the r he rear windo ear window wiper blade w wiper blade &...
Page 142 Light and sight 139 Fold the wiper arm from the replacement posi- & W W ARNING ARNING Risk of accident due to mis- tion back onto the rear window. judgement of distance when using the outside mirror Mirr Mirrors The outside mirrors re ect objects on a smaller scale.
Page 143 140 Light and sight If the battery has been disconnected or com- The inside rearview mirror and the outside mirror The electrolyte is hazardous to health and cau- pletely discharged, you will have to reset the on the driver's side will automatically go into anti- ses irritation.
Page 144 Light and sight 141 The front-passenger outside mirror will move back S S t t or oring t ing the par he parking position of t king position of the fr he front- ont- Calling up Calling up to its original position when: passeng passenger outside mirr er outside mirror using rev...
Page 145 Make sure that the lter is installed cor- rectly. Use lters recommended and approved by Mercedes-Benz. Always have maintenance work carried out at a quali ed specialist workshop. w Sets the temperature...
Page 146 Climate control 143 If climate control is switched o , the windows Calling up t Calling up the air he air-conditioning menu using t -conditioning menu using the he g Switches air-recirculation mode on/o may mist up more quickly. Switch o climate butt button on t on on the climat...
Page 147 144 Climate control In automatic mode, you can choose between ve Select SYNC and switch on or o . Pr Pre-entr e-entry climat y climate contr e control using t ol using the key he key di erent air quantities using the H button. F F unction of pr unction of pre-entr e-entry climat...
Page 148 Climate control 145 Se Setting pr tting pre-entr e-entry climat y climate contr e control via t ol via the key he key T T o switc o switch h o : o : push the & button up or When the vehicle is connected to power supply Multimedia system: equipment, priority is given to charging the high-...
Page 149 146 Climate control Seat heating Selecting t Selecting the zone he zone The following functions will remain active once the vehicle has been started: Steering wheel heater Select Z. Seat heating Mirror heater Select Driver's seat only. Seat ventilation If the Driver's seat only setting is deactivated, Rear window heater...
Page 150 Climate control 147 The colours of the indicator lamp on button & T T o open or close: o open or close: hold air vent in the Make sure that all vehicle occupants have the following meanings: centre and turn it to the le (open) or right always maintain a su cient distance (closed) as far as it will go.
Page 151 148 Driving and parking When driving at speeds above 20 km/h The Dr Driving iving Leave the danger zone immediately. vehicle acoustic warning system gradually Secure the danger zone at a su cient N N o o t t es on electr es on electric mode ic mode switches o .
Page 152 Driving and parking 149 R R eq equir uirements: ements: In the event of an accident or impact to the vehicle underbody, components of the high- Only disconnect the high-voltage on-board electri- voltage electrical system may be damaged cal system manually in the following situations: although the damage is not visible.
Page 153 150 Driving and parking system manually) may only be carried out by a Never leave children unattended in the quali ed specialist workshop. vehicle. When leaving the vehicle, always take the Switc Switching on t hing on the pow he power suppl er supply or t y or the v he vehicle...
Page 154 Driving and parking 151 T T o switc o switch on t h on the v he vehicle: ehicle: press button If the vehicle does not start: switch o non- S S t t ar arting t ting the v he vehicle wit ehicle with t h the ke he key in t...
Page 155 152 Driving and parking Open the cover of the marked space Observe any information regarding display mes- N N o o t t es on dr es on driving iving sages that can be displayed on the multifunction necessary. display. &...
Page 156 Driving and parking 153 shoes with high heels & W W ARNING ARNING Risk of accident due to the * N N O O TE TE Damage to the vehicle due to not brake system overheating observing the maximum permitted head- slippers room clearance If you leave your foot on the brake pedal when...
Page 157 154 Driving and parking You should bear the following in mind: To remove salt build-up: N N o o t t es on dr es on driving t iving thr hrough w ough wat ater on t er on the r he road sur- oad sur- f f ace...
Page 158 Driving and parking 155 You can in uence energy consumption by doing The lettering in the segment will be grey, the outer when in overrun mode and during braking in order the following: edge will be dark and the segment will empty to charge the high-voltage battery while driving.
Page 159 156 Driving and parking Syst System limits em limits h± Increased recuperation: increased deceleration in overrun mode The braking e ect of the electric motor during recuperation in overrun mode may be reduced or h±± Maximum recuperation: maximum may not be available at all in the following situa- deceleration in overrun mode tions: T T o incr...
Page 160 Driving and parking 157 adjust the driving style for the route ahead, use minimal energy and recuperate. ECO Assist is displayed on the Assistance menu( page 246). If the system detects an event ahead, e.g. a vehicle ahead, and the driving style can be optimised, the event will appear on the instrument display.
Page 161 158 Driving and parking When the vehicle nears an event, ECO Assist will If ECO Assist cannot identify a recommendation If the windscreen is dirty in the vicinity of the calculate the optimal speed for minimal energy for adjusting the driving style for the event ahead, multifunction camera.
Page 162 Driving and parking 159 Depending on the drive program selected, the fol- Comfort chequered ag in the speedometer indicates lowing vehicle characteristics will change: the maximum permissible speed recommen- Comfortable driving style ded by active range monitoring . It is the driv- Drive Balance between traction and stability er's own responsibility to comply with them in...
Page 163 160 Driving and parking For more information on themes see . Press DYNAMIC SELECT switch forwards start/stop function was deactivated, an additional prompt appears asking if the function should or backwards. Within the reset display if the previously remain deactivated. The drive program selected appears in the active drive program is unsuitable for the multifunction display.
Page 164 Driving and parking 161 Displa Displaying v ying vehicle data ehicle data Outside temperature T T r r ansmission ansmission Operating temperature of the engine Multimedia system: DIRECT SELECT lev DIRECT SELECT lever er The values displayed serve only as orienta- ©...
Page 165 162 Driving and parking Engaging neutr aging neutral N al N Never leave children unattended in the Depress the brake pedal and push the DIRECT vehicle. SELECT lever up or down to the rst point of When leaving the vehicle, always take the resistance.
Page 166 Driving and parking 163 When the vehicle is stationary, press button Engaging dr aging driv ive position D e position D for vehicle speed, for braking in good time and for Depress the brake pedal and push the DIRECT staying in lane. SELECT lever down past the rst point of Park position is only engaged when the trans- In wintry road conditions, the maximum e ect...
Page 167 164 Driving and parking Recommendations when handling the high-voltage Do not disconnect the 12 V battery even if the * N N O O TE TE Accelerated ageing of the high-volt- battery: vehicle is le idle for a lengthy period. Other- age battery wise, the condition of the vehicle's high-volt- Every six months, when the outside tempera-...
Page 168 Driving and parking 165 socket connections are used for charging. Charging options for the high-voltage battery (mode 2, 3 or 4): Charging through recuperation while the vehi- cle is in motion Charging with alternating current when sta- tionary: at a mains socket (mode 2) at a wallbox or charging station (mode 3) Charging with direct current when stationary: at a fast charging station (mode 4)
Page 169 ( page 180) Always stow the vehicle charging cable in the Mercedes-Benz thoroughly tests these original charging cable bag provided and secure it in the charging cables for their suitability for high- boot or load compartment of your vehicle.
Page 170 Driving and parking 167 A charging cable that has been approved for N N o o t t es on c es on char harging t ging the high-v he high-volt oltag age batt e batter ery at a y at a Observe the safety notes in the operat- the vehicle.
Page 171 168 Driving and parking charging or from auxiliary consumers that are For charging stations without a preinstal- approved by the manufacturer for switched on. Further information on recharge e - led charging cable: charging the high-voltage battery in ciency can be obtained at a quali ed specialist For safety reasons, only use charging an electric vehicle.
Page 172 180). original Mercedes-Benz charging cable. bed as recharge e ciency. Charging losses occur, Mercedes-Benz thoroughly tests these If the exact value of the maximum permissible...
Page 173 170 Driving and parking Char Charging pr ging process indicat ocess indicator or Safe Safety syst ty system indicat em indicator or Display Display Meaning Meaning Display Display Meaning Meaning Flashes green The high-voltage bat- Flashes red Charging cable mal- tery is charging.
Page 174 Driving and parking 171 If temperature monitor indicates a malfunc- tion, it may help to protect the charging cable from direct sunlight. T T o r o rese eset t t the c he char harging cable oper ging cable operating unit: ating unit: if safety system indicates a charging cable mal-...
Page 175 172 Driving and parking Ov Over ervie view of t w of the loc he locking st king status atus If the charging cable, the vehicle socket or the S S t t atus of t atus of the he Display Display Meaning...
Page 176 Driving and parking 173 The permissible limit values are in uenced by * N N O O TE TE Damage to the vehicle socket or the the following factors: charging cable connector due to incorrect handling the power supply system and the charging cable are not damaged Do not use excessive force (maximum 300 N) the instructions for handling the charging...
Page 177 174 Driving and parking When the vehicle is started (the õ display The # indicator lamp and status dis- is lit in the Instrument Display), socket ap play ash orange and, as soon as the high- cannot be opened. voltage battery is charged, green. Press catch to the le and fold open When the charging sequence for the ambient...
Page 178 Driving and parking 175 If the vehicle is idle for lengthy periods and Combo 1 v Combo 1 vehicle socket ehicle socket Press and hold button on the charging connected to the mains supply, the high-volt- cable connector and remove the charging age battery will be recharged automatically as cable connector from the vehicle socket.
Page 179 176 Driving and parking Combo 2 v Combo 2 vehicle socket ehicle socket Remove the charging cable connector from S S t t ar arting t ting the dir he direct curr ect current c ent char harging pr ging process ocess the vehicle socket within 30 seconds.
Page 180 Driving and parking 177 The vehicle is unlocked or the distance charging cable connected. This protects * N N O O TE TE Damage due to overheating of between the key and the vehicle does not the vehicle socket from dirt and damage. charging cable and charging cable con- exceed 1 m.
Page 181 178 Driving and parking When the vehicle is started (the õ display is lit in the Instrument Display), socket ap cannot be opened. Press catch to the le and fold open socket cover 5. The CCS charging cable connector requires connections and 8.
Page 182 Driving and parking 179 with a charging prediction. The charging predic- Combo 1 v Combo 1 vehicle socket ehicle socket If you cannot remove the charging cable con- tion either refers to the predicted charge level at nector, unlock the vehicle and repeat the pro- the set departure time, or the time at which the cedure.
Page 183 180 Driving and parking Press charging interruption button 2. F F unction of t unction of the c he charg harge lev e level displa el display in t y in the Ins he Instr tru- u- a charging capacity of 10 kW or higher, the value ment Display ment Display in the charge level display is rounded o and...
Page 184 Driving and parking 181 The following charging times can be selected: Searc Searching f hing for c or char harging st ging stations ations Select Maximum charge state. (no departure time) Select Search for charging stations. Set the desired percentage. The high-voltage battery is charged up to the Once (XX) Enter the search term and select...
Page 185 182 Driving and parking the corresponding charging program is automati- & W W ARNING ARNING Risk of accident and injury due * N N O O TE TE Damage to the vehicle due to it roll- cally selected as soon as the address is reached to leaving children unattended in the vehi- ing away and parking position P is engaged.
Page 186 Driving and parking 183 Engage transmission position j in a station- Always make sure that nobody is within ary vehicle with the brake pedal applied the range of the garage door's move- page 162). ment. Switch o the vehicle by pressing the but- Before programming the garage door opener, park ton.
Page 187 184 Driving and parking Point remote control from a distance of The vehicle as well as persons and objects are located outside the range of movement of the 1 cm to 8 cm towards button 1, or 3. door. Press and hold button of remote control until one of the following signals appears: Press the programming button on the door...
Page 188 Driving and parking 185 Hold remote control at the same angles at Opening or closing t Opening or closing the g he gar arag age door e door Electr Electric par ic parking br king brake various distances in front of the inside rear F F unction of t unction of the electr he electric par...
Page 189 186 Driving and parking In addition, one of t In addition, one of the f he follo ollowing conditions wing conditions from transmission position j to h or k When leaving the vehicle, always take the must be t be ful lled: ful lled: when on level ground.
Page 190 Driving and parking 187 Appl Applying/r ying/releasing t eleasing the electr he electric par ic parking br king brake The electric parking brake is only securely receive a noti cation in the multimedia system manually manually applied if the red ! indicator lamp is lit when you switch the vehicle on.
Page 191 188 Driving and parking the electric parking brake is not applied Inf Infor ormation on v mation on vehicle sensor ehicle sensors and camer s and cameras as Front camera Corner radars Some driving and driving safety systems use cam- eras as well as radar or ultrasonic sensors to Ultrasonic sensors Dr Driving and dr...
Page 192 Driving and parking 189 not be covered and the detection ranges around EBD (E E lectronic B B rakeforce D D istribution) Active Speed Limit Assist (country-dependent) them must be kept free. Do not attach additional page 192) page 203) licence plate brackets, advertisements, stickers, STEER CONTROL ( page 192)
Page 193 190 Driving and parking F F unctions of ABS unctions of ABS F F unction of B unction of BAS ® ® F F unctions of ESP unctions of ESP The Anti-lock Brake System (ABS) regulates the & W W ARNING ARNING Risk of an accident caused by a &...
Page 194 Driving and parking 191 More drive torque is transferred to the wheel ® ® ® is deactivated if the å ESP OFF warn- It may be best to deactivate ESP in the following or wheels with traction. situations: ing lamp lights up continuously in the instrument cluster.
Page 195 192 Driving and parking F F unction of EBD unction of EBD ® ® ® F F unction of ESP unction of ESP tr trailer st ailer stabilisation abilisation trailer stabilisation may be impaired or may not function if: Electronic Breakforce Distribution (EBD) is char- &...
Page 196 Driving and parking 193 A A ctiv ctivating/deactiv ating/deactivating t ating the HOLD function he HOLD function Active Distance Assist DISTRONIC is deactiva- ® is malfunctioning. ted. The steering is malfunctioning. & W W ARNING ARNING Risk of an accident due to the The transmission is in position h, k or i.
Page 197 194 Driving and parking In the following situations, the vehicle is held by The intelligent crawler mode is only an aid. The & W W ARNING ARNING Risk of accident and injury due transmission position j and/or by the electric driver is responsible for maintaining a su cient to the vehicle rolling away distance to the vehicle in front.
Page 198 Driving and parking 195 vehicle is stationary. When you pull away again, ted by ATTENTION ASSIST is adapted accord- The attention level determined by ATTENTION the hazard warning lights will switch o automati- ingly. ASSIST: cally at approximately 10 km/h. You can also the fuller the circle, the higher the atten- If drowsiness or increasing lapses in concentra- switch o the hazard warning lights using the haz-...
Page 199 196 Driving and parking Particularly in the following situations, ATTENTION Se Setting A tting ATTENTION ASSIST TTENTION ASSIST foot from the accelerator pedal a er overtaking, ASSIST only functions in a restricted manner and Multimedia system: cruise control will resume speed regulation back warnings may be delayed or not occur: to the stored speed.
Page 200 Driving and parking 197 Syst System limits em limits F F unction of t unction of the limit he limiter er A stored speed appears along with the È dis- Cruise control may be unable to maintain the The limiter restricts the speed of the vehicle. To play.
Page 201 198 Driving and parking T T o select t o select the v he var ariable limit iable limiter er: : select È with Take into account the tra c situation the right rocker switch. before calling up the stored speed. Vehicles with Active Distance Assist R R eq equir uirements: ements:...
Page 202 Driving and parking 199 Incr Increasing/decr easing/decreasing t easing the st he stor ored speed ed speed Se Setting t tting the limit speed f he limit speed for wint or winter tyr er tyres es ® ® If you brake, deactivate ESP or if ESP inter- Multimedia system:...
Page 203 200 Driving and parking Other features of Active Distance Assist warning is given indicating that the driver must P P er ermanent st manent status displa atus display of A y of Activ ctive Dist e Distance ance DISTRONIC: now take control of the vehicle. The vehicle is not Assis Assist DIS t DISTR TRONIC...
Page 204 Driving and parking 201 If you depress the accelerator pedal beyond If the radar sensors are dirty or covered. If Active Distance Assist DISTRONIC no the setting of the Active Distance Assist In multi-storey car parks or on roads with longer detects a vehicle in front or does DISTRONIC, the system is switched to passive steep uphill or downhill gradients.
Page 205 202 Driving and parking The transmission is in position h. T T o oper o operat ate A e Activ ctive Dist e Distance Assis ance Assist t & W W ARNING ARNING Risk of accident if detection DISTR TRONIC: ONIC: press the rocker switches on the The driver's door is closed.
Page 206 Driving and parking 203 If a tra c sign has been detected and is dis- 10 km/h: press rocker switch up M or & W W ARNING ARNING Risk of an accident due to played in the instrument cluster: select J down N beyond the pressure point, or Active Distance Assist DISTRONIC being with the le rocker switch.
Page 207 204 Driving and parking in the Instrument Display is always updated when detected by the system. The maximum permissi- program selected, the vehicle negotiates a route the vehicle is level with the tra c sign. ble speed applying to a vehicle with a trailer is not event ahead in an economical, comfortable or detected by the system.
Page 208 Driving and parking 205 Driving on slowing-down lanes responsible for complying with road tra c regula- If map data is not up-to-date or available tions and driving at a suitable speed. Driving on lanes adjacent to slowing-down In the event of roadworks lanes The speed adaptation made by the system may In bad weather or road conditions...
Page 209 206 Driving and parking Further information on the route-based speed Ø (green): activated and active adaptation ( page 204). Ø (red): system limits detected Ø (white, red hands): "hands on the steer- A A ctiv ctive St e Steer eering Assist ing Assist ing wheel"...
Page 210 Driving and parking 207 Depending on t Depending on the country he country: : the driver presses The windscreen is dirty, misted up, damaged & W W ARNING ARNING Risk of accident if Active Steer- a steering wheel button or operates Touch or covered in the vicinity of the camera, e.g.
Page 211 If Active Brake Assist has detected a risk of colli- If the system detects that the driver has not Mercedes-Benz emergency call centre. sion, a warning tone sounds and the L dis- steered the vehicle for a considerable period of...
Page 212 Driving and parking 209 ® ® V V ehicles wit ehicles with PRE-S h PRE-SAFE : : depending on the coun- In such cases, Active Brake Assist might: try, an additional haptic warning occurs in the Give a warning or brake without reason form of slight, repeated tensioning of the seat Not give a warning or not brake belt.
Page 213 210 Driving and parking driven speed, the L distance warning lamp at speeds up to approximately 80 km/h when A A ut utonomous br onomous braking function (v aking function (vehicles wit ehicles without hout approaching stationary vehicles, moving Dr Driving Assist iving Assistance P ance Pack ackag age) e)
Page 214 Driving and parking 211 at speeds up to approximately 80 km/h when Situation-dependent br Situation-dependent braking assist aking assistance (v ance (vehicles ehicles Active Brake Assist may cancel the brake applica- approaching cyclists ahead with Dr h Driving Assist iving Assistance P ance Pack ackag age) e) tion when one of the following conditions is ful l-...
Page 215 212 Driving and parking You can prevent the assistance at any time by If a loss of tyre pressure or a defective tyre End the support by actively steering in actively steering. has been detected and displayed. non-critical situations. In complex tra c situations where objects Corner nering function (onl ing function (only v...
Page 216 Driving and parking 213 Multimedia system: Speed Limit Assist Speed Limit Assist specify whether the warning is to be just a visual warning or an acoustic one as well. © Settings Assistance F F unction of Speed Limit Assist unction of Speed Limit Assist Active Brake Assist Displa Display in t...
Page 217 214 Driving and parking If you turn sharply when passing tra c signs T T r r a c a c Sign Assist Sign Assist outside the camera's eld of vision. F F unction of unction of Tr Tra c a c Sign Assist Sign Assist Tra c Sign Assist detects tra c signs with the...
Page 218 Driving and parking 215 W W ar arning when t ning when the maximum per he maximum permissible speed is missible speed is Displa Display in t y in the Ins he Instr trument Display ument Display If Tra c Sign Assist cannot determine the maxi- ex exceeded ceeded mum permissible speed (e.g.
Page 219 216 Driving and parking Syst System limits em limits Se Setting tting Tr Tra c a c Sign Assist Sign Assist Variable limiter The system may be impaired or may not function R R eq equir uirements: ements: Further information about Active Distance particularly in the following situations: Only v y vehicles wit...
Page 220 Driving and parking 217 the area up to 40 m behind and 3 m next to your & W W ARNING & W W ARNING ARNING Risk of accident despite Blind ARNING Risk of accident despite exit vehicle. Spot Assist warning If a vehicle is detected at speeds above approx- Blind Spot Assist does not react to vehicles...
Page 221 218 Driving and parking The exit warning is only an aid and not a substi- Warnings may be interrupted when driving along- The course-correcting brake application is availa- tute for the attention of vehicle occupants. The side long vehicles, for example lorries, for a pro- ble in the speed range between approximately responsibility for opening and closing the doors longed time.
Page 222 Driving and parking 219 If a course-correcting brake application occurs, be warned by vibration pulses in the steering ® A driving safety system intervenes, e.g. ESP the red warning lamp ashes in the outside mirror wheel and guided by a course-correcting brake or Active Brake Assist.
Page 223 220 Driving and parking Conditions f Conditions for a cour or a course-corr se-correcting br ecting brak ake applica- e applica- Sensitive setting tion (v tion (vehicles wit ehicles without Dr hout Driving Assist iving Assistance P ance Pack ackag age) e) All situations described under the Standard Depending on the setting, a course-correcting...
Page 224 Driving and parking 221 lane. The front wheel drives over the lane When driving with a trailer, the electrical con- If the lane markings are worn, dark or cov- marking. nection to the trailer has been correctly estab- ered. lished. If the distance to the vehicle in front is too Sensitive setting...
Page 225 222 Driving and parking Se Setting A tting Activ ctive Lane K e Lane Keeping Assist eeping Assist the drive program selected The guide lines in the media display show the dis- Multimedia system: tances to your vehicle. The distances displayed the driving style only apply to road level.
Page 226 Driving and parking 223 Red guide line at a distance of approximately 0.3 m from the ball head of the trailer hitch Ball head of the trailer hitch V V ehicles wit ehicles with P h Par arking Assis king Assist P t PARK ARKTR TRONIC ONIC...
Page 227 224 Driving and parking Syst System limits em limits Red guide line at a distance of approximately 0.3 m from the rear area The reversing camera will not function or will only Yellow warning indicator of Parking Assist partially function in the following situations: PARKTRONIC: obstacles at a distance The tailgate is open.
Page 228 Driving and parking 225 360° Camera 360° Camera You can open the cover of the reversing cam- T T op view op view era manually ( page 228). F F unction of t unction of the 360° Camera he 360° Camera The 360°...
Page 229 226 Driving and parking R R ed segments: ed segments: obstacles at a very short dis- Red guide line at a distance of approximately tance of approx. 0.3 m or less 0.3 m from the rear area Mark at a distance of approx. 1.0 m When Parking Assist PARKTRONIC is operational and no object is detected, the segments of the When Active Parking Assist is active, lanes...
Page 230 Driving and parking 227 When the electrical connection is established heavy load and can result in inaccuracies in the between the vehicle and the trailer, the display guide lines and in the display of the generated changes to the side camera view. images.
Page 231 228 Driving and parking the vehicle, press and hold the c button, The camera cover closes automatically a er 0.2 m. Using the Warn early all-round setting in some time or a er an ignition cycle. the multimedia system, the warning tones for switch on the vehicle and engage reverse gear again.
Page 232 Driving and parking 229 R R ed segments: ed segments: obstacles at a very short dis- Obstacles above the detection range, e.g. tance of approx. 0.3 m or less overhanging loads, overhangs or loading ramps of lorries. Displa Display of P y of Par arking Assis king Assist P t PARK...
Page 233 230 Driving and parking When rear segments or all-round segments detected, the sensors in the front and rear bumper must rst detect the object while you are light up red and the é symbol appears in driving past it. the Instrument Display, Parking Assist PARKTRONIC may have been deactivated due to During the parking procedure or manoeuvring, signal interference.
Page 234 Driving and parking 231 Syst System limits em limits R R eq equir uirements: ements: The system limits for Parking Assist PARKTRONIC The camera menu is open. apply to passive side impact protection. Or: Active Parking Assist is active. The following objects are not detected, for exam- Or: the PARKTRONIC pop-up window appears.
Page 235 232 Driving and parking Se Setting t tting the w he war arning t ning tones of P ones of Par arking Assist king Assist when Parking Assist PARKTRONIC sounds a warn- As soon as all requirements are met for searching P P ARK ARKTR TRONIC ONIC...
Page 236 Driving and parking 233 Active Parking Assist will be cancelled in the fol- When transporting a load that protrudes & W W ARNING ARNING Risk of accident due to objects lowing situations: beyond the vehicle. located above or below the detection Parking Assist PARKTRONIC is deactivated.
Page 237 234 Driving and parking P P ar arking wit king with A h Activ ctive P e Par arking Assist king Assist The turn signal indicator is switched on auto- matically when the parking procedure begins. You are responsible for selecting the turn signal indicator in accordance with the tra c condi- tions.
Page 238 Driving and parking 235 select the corresponding transmission posi- Exiting a par Exiting a parking space wit king space with A h Activ ctive P e Par arking Assist king Assist Press button 1. tion. The media display shows the view of Active R R eq equir uirements: ements: The vehicle drives into the selected parking...
Page 239 236 Driving and parking You are responsible for selecting the turn signal select the corresponding transmission posi- Drive Away Assist can be deactivated or activated indicator in accordance with the tra c condi- tion. in the Manoeuvring assistance menu tions. If necessary, select the turn signal indicator The vehicle moves out of the parking space.
Page 240 Driving and parking 237 mals or objects etc. are in the manoeuvring Also observe the system limits of Parking Syst System limits em limits range. Assist PARKTRONIC ( page 228). Cross Tra c Alert is not available on inclines. A risk of collision may occur in the following situa- Cross Tra c Alert is not available when driving F F unction of Cr unction of Cross...
Page 241 238 Driving and parking Do not exceed the following values: F F olding t olding the ball nec he ball neck out and in k out and in * N N O O TE TE Increased risk of damage to prop- Permissible towing capacity erty due to folded-out ball neck &...
Page 242 Driving and parking 239 F F olding t olding the ball nec he ball neck out k out Make sure that the ball on the ball neck is clean. Check that it is either greased or dry (grease- free), depending on the instructions for the trailer. F F olding t olding the ball nec he ball neck in...
Page 243 240 Driving and parking Trailers with a 7-pin plug can be connected to the Coupling up a tr Coupling up a trailer ailer Open the socket cap. vehicle with the following adapters: Insert the plug with lug in groove * NO NOTE TE Damage to the starter battery due Adapter plug the socket.
Page 244 & W W ARNING ARNING Risk of an accident if the bicy- Mercedes-Benz. trailer drawbar. cle rack is used incorrectly always observe the bicycle rack operating Do not uncouple trailers with an engaged The bicycle rack may become detached from instructions.
Page 245 Load distribution on the bicycle rack rack. Mercedes-Benz recommends removing all detach- Vertical distance between centre of gravity When mounted by attaching to ball head 1, the able parts from bicycles (e.g. baskets, child seats, and ball head maximum load capacity is 75 kg.
Page 246 Driving and parking 243 Observe the following information: Horizontal distance between centre of gravity and ball head Permitted towing methods ( page 323) The centre of gravity is on the vehicle's centre The notes on towing the vehicle with both axis axles on the ground ( page 324)
Page 247 244 Instrument display and on-board computer Factors such as outside temperature or cli- N N o o t t es on t es on the ins he instr trument displa ument display and on-board y and on-board Only operate this equipment when the mate control settings have a direct in uence comput puter er...
Page 248 Instrument display and on-board computer 245 The segments on the speedometer indicate the Centre display area of the instrument display Ov Over ervie view of ins w of instr trument display ument display statuses of the following systems: cruise control/ (example: standard display for trip): Trip / limiter/Active Distance Assist DISTRONIC Service / Assistance / Telephone / Media /...
Page 249 246 Instrument display and on-board computer When the on-board computer is being operated, £ LINGUATRONIC Ov Over ervie view of butt w of buttons on t ons on the st he steer eering wheel ing wheel di erent acoustic signals will sound as operating ò...
Page 250 Instrument display and on-board computer 247 V V ehicles wit ehicles without A hout Activ ctive Dist e Distance Assis ance Assist t T T o switc o switch t h to t o the head-up display he head-up display: : press the Ov Over ervie view of display w of displays on t...
Page 251 248 Instrument display and on-board computer V V ehicles wit ehicles with h Tr Tra c a c Sign Assist: Sign Assist: detected instruc- Displa Display cont y content Wet road surface tions and tra c signs ( page 214). Objects on the display cover Polarisation in sunglasses Head-up display...
Page 252 Instrument display and on-board computer 249 T T o select t o select the Se he Settings menu: ttings menu: swipe to the right Selecting what t Selecting what the head-up displa he head-up display shows y shows Right display area on the le -hand Touch Control.
Page 253 250 MBUX multimedia system images in this Owner's Manual. For example, Touchpad Ov Over ervie view and oper w and operation ation route guidance with augmented reality is not avail- Controller N N o o t t es on t es on the MBUX multimedia syst he MBUX multimedia system able in all equipment variants.
Page 254 MBUX multimedia system 251 tion about anti-the protection can be obtained at a quali ed specialist workshop. Home scr Home screen ov een over erview view Depending on the display, calls up the rst SOS NOT READY (only when the Mercedes- Signal strength of the mobile phone network, three applications or the home screen Benz emergency call system is not available)
Page 255 252 MBUX multimedia system Oper Operating t ating the MBUX multimedia syst he MBUX multimedia system Application and current information ß Press the rocker switch down and hold: adds favourites and themes Quick-access, e.g. enter home address Using T Using Touc ouch Contr h Control ol °...
Page 256 MBUX multimedia system 253 T T o zoom in and out of t o zoom in and out of the map: he map: move two n- Using t Using the t he touc ouchpad hpad T T o select a menu op o select a menu option: tion: swipe and press.
Page 257 254 MBUX multimedia system For your own safety, always observe the following Address book ß Press brie y: calls up favourites points when operating mobile communications Radio Press and hold: adds a favourite or theme equipment and especially your voice control sys- Media Alternatively, tap ©...
Page 258 The camera is not operational. particularly during longer periods of operation This device is a class 1 laser product in accord- Consult a Mercedes-Benz service centre. and at high outside temperatures. ance with IEC 60825-1:2014 and DIN EN Do not touch or cover the camera and wait 60825-1:2014.
Page 259 256 MBUX multimedia system The MBUX Int The MBUX Inter erior Assist ior Assistant suppor ant supports t ts the f he follo ollowing int wing inter eractions: actions: Int Inter eraction ar action area ea Int Inter eraction action Descr Descrip iption tion...
Page 260 MBUX multimedia system 257 Switc Switching t hing the r he reading light on and eading light on and o o Switc Switching t hing the searc he search light on and h light on and o o & W W ARNING ARNING Risk of becoming trapped dur- ing adjustment of the driver's seat a er calling up a driver pro le...
Page 261 258 MBUX multimedia system The driver's seat is equipped with an access pre- The vehicle can learn the habits of the driver. It ® Activate Bluetooth and select Connect venter. then o ers suggestions for the most probable phone, to connect a mobile phone with the navigation destinations, media sources, radio sta- user pro le .
Page 262 MBUX multimedia system 259 Example: if the option is switched on and a Telephone Syst System se em settings ttings route to a new destination has been calcula- Voice ampli cation to the rear Ov Over ervie view of t w of the sy he syst stem se em settings menu...
Page 263 260 MBUX multimedia system Activation of the downloaded system update If the download of a deep system update is com- Se Setting up a W tting up a Wi-F i-Fi ho i hotspot tspot by restarting the system pleted and the downloaded system update is R R eq equir uirements: ements: ready for installation, you will be informed of this...
Page 264 MBUX multimedia system 261 The connection procedure may di er depend- Have the security key displayed on the device Press the WPS button on the device to be con- ing on the device. Follow the instructions that to be connected (see the manufacturer's oper- nected.
Page 265 262 MBUX multimedia system Select Connect device to vehicle hotspot. Select the vehicle from the device to be con- T T o sav o save a secur e a security key ity key: : select Save. nected. The vehicle is displayed with the When a new security key is saved, all existing Connecting using WPS PIN g Connecting using WPS PIN gener...
Page 266 MBUX multimedia system 263 If you are using Arabic map data, the text Vehicles with rear telephony: handset connec- In addition to the energy ow, the current charge information can also be shown in Arabic on tion level of the high-voltage battery is also displayed. the navigation map.
Page 267 264 MBUX multimedia system The energy ow is shown in di erent colours & W W ARNING ARNING Risk of accident and injury due depending on the operating status: to imprecise positioning of additional Whit White: e: strong acceleration (boost e ect) information Copper Copper: : driving at constant speed or with...
Page 268 MBUX multimedia system 265 N N a a vig vigation ov ation over erview view Example: digital map with navigation menu ON ROUTE menu with Route overview, Alter- POSITION menu with Store position, Com- native routes Report traffic incident pass Qibla Enters a POI or address and additional desti- (Car-to-X)
Page 269 266 MBUX multimedia system Enter ering a des ing a destination tination Multimedia system: © Navigation ª Where to? Country in which the vehicle is located Switches to handwriting recognition Switches to digits, special characters and symbols Enters a POI or address Enters a space Switches to upper-case or lower-case letters List with additional destination entry options...
Page 270 MBUX multimedia system 267 The following entries can be made, for example: Destination entry uses online map services. If the F F or na or navig vigation wit ation with Electr h Electric Int ic Intellig elligence: ence: on-board search nds no suitable destinations or Town, street, house number Mercedes me connect is available.
Page 271 268 MBUX multimedia system Multimedia system: Route guidance begins. Select Advanced. © Navigation Select Route. Select ¦. Select the route type. Select Set as intermediate dest.. Take tra c information into consideration with The destination address is set as the next Dynamic route guidance intermediate destination.
Page 272 MBUX multimedia system 269 Displa Displaying additional inf ying additional infor ormation in t mation in the camera he camera T T o r o rese eset t t the map t he map to t o the curr he current v ent vehicle posi- ehicle posi- Further information can be found at: https://...
Page 273 270 MBUX multimedia system Switch on Traffic incidents, Free-flowing traf- Select View. Observe the changed vehicle height with and Delay. Select elements. add-on roof equipment. If tra c information has been received, then Scroll up and show the ONLINE MAP CON- tra c incidents such as roadworks, road TENTS category.
Page 274 Maximum access height Maximum access height try in which the dashcam is operated. There- Mercedes-Benz recommends that you use fore, observe the legal requirements, in partic- The maximum access height shown by USB devices with one partition.
Page 275 Have the camera checked in a Mercedes-Benz If you cannot be sure of this, stop the T T o st o start art: : select Start recording.
Page 276 MBUX multimedia system 273 The menu view and the available functions in the & W W ARNING and hit vehicle occupants. In addition, cup ARNING Risk of an accident from oper- telephone menu are in part dependent on the holders, open stowage spaces and mobile ating mobile communication equipment ®...
Page 277 ® are calling support HD Voice Depending on the quality of the connection, the voice quality may uctuate. Further information can be obtained from a Mercedes-Benz service centre or at: https:// www.mercedes-benz.com/connect...
Page 278 MBUX multimedia system 275 T T elephone menu ov elephone menu over erview view T T elephon elephony oper y operating modes ov ating modes over erview view Device manager ® Bluetooth device name of the currently con- nected mobile phone/of the mobile phone Depending on your equipment, the following tel- Messages ephony operating modes are available:...
Page 279 F F unctions in t unctions in the t he telephon elephony menu y menu country. Find out at a Mercedes-Benz service (see the manufacturer's operating instruc- In the telephony menu you have the following centre if these functions are available in your tions).
Page 280 Mercedes me call cedes me call Access to a mobile phone network is available. A call to the Mercedes-Benz Customer Centre has The contract partner's mobile network cover- been initiated via the me button in the overhead age is available in the respective region.
Page 281 278 MBUX multimedia system Then, you can select a service and be connected Select Call. The prompt triggered by the Mercedes me to a specialist at the Mercedes-Benz Customer A er your agreement, or if the Mercedes connect service "Telediagnostics", can either Centre.
Page 282 The available mobile phone transmission tech- cle's position to the Mercedes-Benz Customer If a call is made for a service appointment via the nology. Centre in order to improve the processing of service reminder, the following data is also trans- The activated Mercedes me connect services.
Page 283 Mercedes me connect or individual Mercedes been con rmed, the following data can also be me.secure.mercedes-benz.com me connect services are not available in every called up from the vehicle by the Mercedes-Benz country. Find out at a Mercedes-Benz service Data pr a processing...
Page 284 276). wear and failure reports are recorded by the Supplement to the Mercedes-Benz emergency You can also call the Mercedes-Benz Customer service provider, in so far as these can be call system ( page 287)
Page 285 When you log in with a user account to the Display and selection of tasks and calls to services with the multimedia system. Mercedes me Portal, then services and o ers complete from Mercedes-Benz will be available to you. Reading aloud...
Page 286 MBUX multimedia system 283 Calling stored telephone numbers Managing e-mails W W eb brow eb browser ov ser over erview view Deleting Showing/reading e-mails The web browser is started using the Mercedes me & Apps menu. Noting calls Writing and forwarding e-mails Declining incoming calls and saving as a You can start the In-Car O ce function using task in the...
Page 287 Transmission position engaged Only one mobile phone at a time can be connec- Mercedes-Benz recommends disconnecting Distinction between parked, standstill, rolling the connecting cable only when the vehicle is ted via Smartphone Integration to the multimedia and driving system.
Page 288 Both emergency call systems are included as 112 emergency call system (EU eCall) standard equipment in your vehicle and are The Mercedes-Benz Emergency Call System is not activated at the factory. available in all countries. You can nd more infor-...
Page 289 The 112 emergency call system (EU eCall) transmits automatic and manual emergency calls directly to public coordination centres. In the event that the emergency call centre of the Mercedes-Benz emer- gency call system cannot be reached (e.g. due to a lack of network cov- erage), the 112 emergency call is carried out automatically.
Page 290 Only make emergency calls if you or others are in system (e.g. a fault with the speaker, micro- need of rescue. Do not make an emergency call in With a Mercedes-Benz emergency call, the phone, airbag, SOS button), a corresponding the event of a breakdown or a similar situation.
Page 291 Remain in the vehicle if the road and tra c emergency call centre. conditions permit you to do so until a voice For both the Mercedes-Benz emergency call sys- Remain in the vehicle if the road and tra c connection is established with the emergency...
Page 292 Whether Mercedes me connect is available or not This is a requirement for the option of forwarding the call to the Mercedes-Benz Customer Centre if necessary. If only the 112 emergency call system (EU eCall) is activated in the vehicle, the accident data is transmitted directly to the public emergency call centre.
Page 293 (GDPR)". Kyrgyzstan system failure, you will be informed with text mes- The data is solely used by the Mercedes-Benz sage on the instrument cluster and with red indi- emergency call system for rescue and recovery in cator SOS NOT READY on the display.
Page 294 112 emergency call system speci ed to rst receive and handle emergency emergency call, however for no longer than instead of the Mercedes-Benz emergency call sys- calls to the standard European emergency call 13 hours a er the time that an emergency call tem.
Page 295 292 MBUX multimedia system R R adio & media adio & media Ov Over ervie view of t w of the symbols and functions in t he symbols and functions in the media menu he media menu Symbol Symbol Designation Designation Function unction...
Page 296 MBUX multimedia system 293 Symbol Symbol Designation Designation Function unction Settings Select to make settings. © Home Select to return to the home screen. Messaging Select to call up messaging. Full screen Select to switch to full screen mode. The following functions and settings are available Multimedia system: ®...
Page 297 294 MBUX multimedia system Select an audio device. Authorisation starts. A code is displayed on the multimedia system and on the mobile phone. If the codes are identical, con rm on the audio equipment. Select Only as Bluetooth audio device. ®...
Page 298 MBUX multimedia system 295 Symbol Symbol Designation Designation Function unction Settings Select to have further options shown. Settings can be made to the following additional functions, for example: Navigation and tra c announcements Frequency x function Radio additional text Emergency warnings The setting options are country-dependent.
Page 299 296 MBUX multimedia system A A dditional functions of T dditional functions of TuneIn r uneIn radio adio A relatively large volume of data can be trans- mitted when using TuneIn Radio. Symbol Symbol Designation Designation Function unction Settings The following additional settings are available in the TuneIn Radio menu: Selecting stream Logging on to or out of the TuneIn account...
Page 300 Equaliser Mercedes me Portal. Treble, mid-range and bass The functions and services are country- Balance and fader dependent. For more information, consult a Volume Mercedes-Benz service centre. Automatic adjustment Multimedia system: © Radio ® ® Burmest mester er...
Page 301 Mercedes-Benz service centre. Adhere to the prescribed service inter- vals. N N o o t t es on special ser...
Page 302 Maintenance and care 299 In these or similar operating conditions, have the Engine com Engine compar partment tment Allow the drive system to cool down and interior air lter changed more frequently. The touch only the components described A A ctiv ctive bonne e bonnet (pedes t (pedestr trian prot...
Page 303 300 Maintenance and care Opening and closing t Opening and closing the bonnet he bonnet & W W ARNING Observe the following if you must open the ARNING Risk of injury due to overheated bonnet: vehicle & W W ARNING ARNING Risk of accident due to driving Switch o the vehicle.
Page 304 Maintenance and care 301 Opening t Opening the bonnet he bonnet & W W ARNING ARNING Risk of injury from using the windscreen wipers when the bonnet is open If the windscreen wipers start moving when the bonnet is open, you could be trapped by the wiper linkage.
Page 305 302 Maintenance and care If the bonnet can still be li ed slightly, open T T opping up t opping up the windscr he windscreen w een washer syst asher system the bonnet again and close it with a little force until it engages correctly.
Page 306 Maintenance and care 303 K K eeping t eeping the air he air-w -wat ater duct fr er duct free ee Ensure there is su cient ground clear- * N N O O TE TE Damage from automatic braking ance between the underbody and the Keep the area between the bonnet and the If one of the following functions is switched guide rails of the car wash.
Page 307 304 Maintenance and care In automatic car washes with conveyor sys- The windows and the sliding sunroof are The windows and the sliding sunroof remain tems: closed. closed. Neutral i is engaged. The air conditioning system is set to air-recir- V V ehicles wit ehicles with 360°...
Page 308 Maintenance and care 305 Deactiv Deactivating aut ating automatic car w omatic car wash mode ash mode To avoid damage to your vehicle, observe the fol- W W ashing t ashing the v he vehicle b ehicle by hand y hand lowing when using a high-pressure cleaner: Select Stop.
Page 309 Use the Paint Cleaner recommen- Tar stains: use tar remover. Always have paintwork repairs carried out at a ded and approved for Mercedes-Benz. Wax: use silicone remover. quali ed specialist workshop. Insect remains: Soak with insect remover and...
Page 310 Mercedes-Benz. Failure to observe the In the case of foil-wrapped surfaces, optical di er- To avoid damage to the vehicle, observe the notes application instructions may result in damage,...
Page 311 308 Maintenance and care With the wiper arms folded out, clean the R R e e v v er ersing camer sing camera and 360° Camera a and 360° Camera N N o o t t es on car es on care of t e of the int he inter erior ior wiper blades with a damp cloth.
Page 312 Leather care: Use a leather care agent that ded for Mercedes-Benz. cloth and a suitable display care product (TFT- has been recommended for Mercedes-Benz. LCD). Do not use solvent-based cleaning agents, pol- Do not allow the leather to become too damp.
Page 313 310 Maintenance and care Leather care: Use a leather care agent that has been recommended for Mercedes-Benz. Do not allow the leather to become too damp. Do not use a micro bre cloth. Regular cleaning and care of the leather...
Page 314 Breakdown assistance 311 W W ar arning tr ning triangle iangle Do not bleach Emerg Emergency ency Do not iron R R emo emoving t ving the w he war arning tr ning triangle iangle R R emo emoving t ving the safe he safety v ty vest...
Page 315 312 Breakdown assistance Se Setting up t tting up the w he war arning tr ning triangle iangle F F irs irst-aid kit t-aid kit (so -sided) (so -sided) ov over erview view This jeopardises the operating and road safety of the vehicle.
Page 316 Breakdown assistance 313 In the event of a at tyre, the following options are Flat tyre Flat tyre Do not exceed the permissible maximum available depending on your vehicle's equipment: speed of the MOExtended tyres. N N o o t t es on es on at at tyr tyres es V V ehicles wit ehicles with MOExt...
Page 317 314 Breakdown assistance With MOExtended tyres (run- at tyres), you can Dr Driving dist iving distance possible in emerg ance possible in emergency mode ency mode continue to drive your vehicle even if there is a a er a er t t he pr he pressur essure loss w e loss war arning:...
Page 318 Breakdown assistance 315 At a distance of approximately 1 m to the tyre You can use TIREFIT tyre sealant to seal perfora- with your skin, eyes or clothing, and do not in ation compressor and approximately 1.6 m tion damage of up to 4 mm, particularly those in swallow it.
Page 319 316 Breakdown assistance Remove sticker from the tyre in ation * N N O O TE TE Overheating due to the tyre in ation compressor housing and a x it to the instru- compressor running too long ment cluster within the driver's eld of vision. Do not run the tyre in ation compressor for longer than ten minutes without inter- ruption.
Page 320 Breakdown assistance 317 Turn tyre sealant bottle a quarter turn Press on and o switch on the tyre in a- Unscrew the lling hose from the valve of the defective tyre. clockwise. tion compressor. The tyre in ation compressor is switched on. Insert the plug of ller hose in socket Please note that tyre sealant may leak out when...
Page 321 TIREFIT Have the tyre sealant bottle disposed of kit. professionally, e.g. at a Mercedes-Benz Observe the maximum permissible speed for a Service Centre. tyre sealed with tyre sealant 80 km/h. If, If, a er...
Page 322 Consult a quali ed specialist workshop. trostatic charge Countr Countries t ies that hav hat have Mer e Mercedes-Benz Ser cedes-Benz Service24h: vice24h: Electrostatic charge can ignite the highly you will nd a sticker with the telephone number, explosive gas mixture in the battery.
Page 323 320 Breakdown assistance If you have to disconnect the 12 V battery, con- Keep children away. Keep children away from the battery. tact a quali ed specialist workshop. Immediately rinse battery acid o thor- Comply with safety notes and take protective oughly with plenty of clean water and measures when handling batteries.
Page 324 Breakdown assistance 321 Wear safety glasses. Leave the danger zone immediately. * N N O O TE TE Damage to the battery from over- Secure the danger zone at a su cient voltage distance. When charging using a battery charger without Call the re brigade.
Page 325 322 Breakdown assistance All v All vehicles ehicles Take care to only connect battery termi- & W W ARNING ARNING Risk of explosion from a frozen nals of identical polarity when receiving battery * NO NOTE TE Damage caused by numerous or starting assistance.
Page 326 Observe the additional following points when Only have the battery replaced at a quali ed charging the battery: Mercedes-Benz recommends transporting your specialist workshop, e.g. at a Mercedes-Benz Only use battery chargers tested and vehicle in the case of a breakdown, rather than Service Centre.
Page 327 324 Breakdown assistance V V ehicles wit ehicles with fr h front wheel dr ont wheel drive 4MATIC v TIC vehicles ehicles Observe the following points when the 12 V bat- tery is disconnected or discharged: P P er ermitt mitted to ed towing met wing methods...
Page 328 Breakdown assistance 325 In such cases, transport the vehicle Deactivate the automatic locking mechanism the vehicle/trailer combination may page 326). page 85). swerve or overturn. Do not activate the HOLD function. Before tow-starting or towing away, * N N O O TE TE Damage due to towing away at Deactivate tow-away protection check if the vehicle to be tow-started or excessively high speeds or over long dis-...
Page 329 326 Breakdown assistance Load the vehicle onto the transporter. & W W ARNING the energy supply or the on-board electri- ARNING Risk of accident due to limited cal system is malfunctioning. Shi the transmission to position j. safety-related functions during the towing process Use the electric parking brake to secure the In such cases, do not tow the vehicle.
Page 330 Breakdown assistance 327 F F itting and r itting and remo emoving t ving the to he towing eye wing eye * N N O O TE TE Damage to the vehicle from secur- * N N O O TE TE Damage to the drive train due to ing it incorrectly incorrect positioning of the vehicle A er loading, the vehicle must be...
Page 331 Only use fuses that have been approved Ensure the following before replacing a fuse: The drive system cannot be started by tow- by Mercedes-Benz and which have the starting the vehicle. Do not perform any correct fuse rating. The vehicle is secured against rolling away.
Page 332 Breakdown assistance 329 The electrical fuses are located in various fuse Opening Opening boxes: & W W ARNING ARNING Risk of injury from using the Fuse box in the engine compartment on the windscreen wipers when the bonnet is le -hand side of the vehicle, when viewed in open the direction of travel ( page 329)
Page 333 330 Breakdown assistance Closing Closing Opening Opening Check whether the seal is positioned correctly in the lid. Place the lid on the fuse box. Make sure that clamps engage. Tighten screws 1. Close the bonnet. Opening and closing t Opening and closing the fuse bo he fuse box in t x in the fr he front...
Page 334 Breakdown assistance 331 Opening and closing t Opening and closing the fuse bo he fuse box in t x in the load com- he load com- partment tment Observe the notes on electrical fuses page 328). Open the load compartment oor. Fuse box is located underneath the load com- partment oor.
Page 335 332 Wheels and tyres Visually inspect wheels and tyres for damage. N N o o t t es on noise or unusual handling c es on noise or unusual handling char haract acter eris- is- & W W ARNING ARNING Risk of aquaplaning due to tics tics Check the valve caps.
Page 336 Underin ated or overin ated tyres pose in par- have been speci cally approved for your vehi- Shorten the service life of the tyres. ticular the following risks: cle by Mercedes-Benz, or snow chains with Cause increased tyre damage. the same quality standard. The tyres can burst.
Page 337 334 Wheels and tyres The vehicle has travelled less than 1.6 km. & W W ARNING ARNING Risk of accident due to repea- ted pressure drop in the tyres The vehicle's tyres heat up when driving. As the temperature of the tyres increases, so too does The wheels, valves or tyres could be damaged.
Page 338 Wheels and tyres 335 If the preceding tyre sizes are complemented by display messages ( page 404) or the h Chec Checking t king the tyr he tyre pr e pressur essure wit e with t h the tyr he tyre pr e pressure essure the + symbol, the tyre pressure information...
Page 339 336 Wheels and tyres Tyre pressure monitor active: the teach-in The wheels or tyres have been changed or Wheel c Wheel change hange process of the system is not yet complete. The newly tted. N N o o t t es on selecting, es on selecting, tting tting and r and replacing tyr...
Page 340 (run- at tyres only for certain wheels) Therefore, only use tyre types and sizes For this reason driving safety cannot be guar- MO1 = Mercedes-Benz Original (only cer- approved for your vehicle model. anteed. tain AMG tyres) Observe the tyre load-bearing capacity...
Page 341 Accessory parts which are not approved for your tures of less than 10 °C. vehicle by Mercedes-Benz, or which are not used Only use the tyres for their intended pur- * N N O O TE TE Damage to electronic component correctly, can impair the operating safety.
Page 342 Wheels and tyres 339 Only t wheels of the same size on one axle If the tyre's maximum speed is below that of Notes on the emergency spare wheel (le and right). the vehicle, this must be indicated by an page 345) appropriate label in the driver's eld of vision.
Page 343 340 Wheels and tyres Do not drive with tyres that have too little tread tools are required and approved for performing a depth. This signi cantly reduces traction on wet wheel change on your vehicle, consult a quali ed roads (aquaplaning). specialist workshop.
Page 344 Use only a vehicle-speci c jack that has been The required tyre-change tool kit is available. approved by Mercedes-Benz to raise the vehi- cle. If your vehicle is not equipped with the tyre- The jack is only designed for raising and hold-...
Page 345 342 Wheels and tyres * N N O O TE TE Damage to the vehicle due to using an unsuitable jack You can damage the vehicle and, in particular the high-voltage battery, if you use a jack that is not speci cally designed for the jack sup- port points of the vehicle.
Page 346 Wheels and tyres 343 R R emo emoving a wheel ving a wheel R R eq equir uirements: ements: The vehicle is raised ( page 341). When changing a wheel, avoid applying any force to the brake discs, since this could impair the level of comfort when braking.
Page 347 336). immediately. For safety reasons, only use wheel bolts which Have the damaged wheel bolts or dam- have been approved by Mercedes-Benz and aged hub threads replaced. for the wheel in question. Do not continue driving. Tighten the wheel bolts evenly in a diagonal...
Page 348 Wheels and tyres 345 & W W ARNING Emerg Emergency spar ency spare wheel e wheel shop. The new wheel must have the cor- ARNING Risk of accident due to incor- rect dimensions. rect tightening torque N N o o t t es on t es on the emerg he emergency spar ency spare wheel...
Page 349 346 Wheels and tyres V V ehicles wit ehicles with a tyr h a tyre pr e pressur essure monit e monitor oring sy ing sys- s- t t em: em: if an emergency spare wheel is tted, the tyre pressure monitoring system cannot func- tion reliably.
Page 350 ARNING Risk of accident due to vehicles with standard equipment. You can obtain not a low-re ection aerial. improper work on two-way radios further information from a Mercedes-Benz Service This could jeopardise the operating safety of Centre. If two-way radios are manipulated or retro t- the vehicle.
Page 351 348 Technical data If your vehicle has ttings for two-way radio equip- F F r r eq equency band uency band Maximum tr Maximum transmis- ansmis- ment, use the power supply and aerial connectors sion output sion output provided in the pre-installation. Observe the man- ufacturer's supplements when tting.
Page 352 Technical data 349 F F urt urther her com component-speci c ponent-speci c inf infor ormation mation R R egulat egulator ory r y radio adio identi cation identi cation and not and notes es V V ehicle ehicle identi cation identi cation plat plate, VIN and engine num- e, VIN and engine num-...
Page 353 350 Technical data Maximum permissible gross weight of vehicle combination (kg) (only for speci c countries) Maximum permissible front axle load (kg) Maximum permissible rear axle load (kg) Paint code The data shown in the illustration is example data. VIN in t VIN in the engine com he engine compar partment...
Page 354 Only use products approved by Mercedes-Benz. Always store operating uids sealed in VIN (vehicle identi cation number) as label Damage caused by the use of products that have their original containers.
Page 355 Thoroughly clean the antifreeze from is available at the following locations: speci ed intervals. component parts before starting the in the Mercedes-Benz Speci cations for Oper- vehicle. ating Fluids by entering the designation Have the brake uid regularly replaced at a quali- ed specialist workshop.
Page 356 Observe the instructions in the Windscreen washer concentrate is highly am- Do not mix MB SummerFit and MB Win- Mercedes-Benz Speci cations for Oper- mable. If it comes into contact with hot com- terFit with other windscreen washer u- ating Fluids 320.1.
Page 357 354 Technical data Height when opened and headr Height when opened and headroom W W eights and loads eights and loads V V ehicle data ehicle data Model Model Head- Head- Please observe the following notes for the speci- V V ehicle dimensions ehicle dimensions Height Height...
Page 358 Technical data 355 Charging stations in European countries are also Supply type: DC EQA 250+ EQA 250+ equipped with energy supply identi ers. You can Standard: EN 62196-3 recharge your vehicle at charging stations where Charge time – mode 4 Approx.
Page 359 356 Technical data The charging capacity, in turn, depends on the Mounting dimensions of t Mounting dimensions of the tr he trailer hitch ailer hitch All ot All other models her models supply voltage, the current intensity and the type of power supply.
Page 360 Technical data 357 The overhang dimension and fastening points are Maximum t Maximum tongue w ongue weight and load capacity eight and load capacity T T ongue w ongue weight eight valid for a trailer hitch installed at the factory. Model Model Maximum t...
Page 361 358 Display messages and warning/indicator lamps the media display. Press the ¨ symbol to hide Displa Display messag y messages es the display message. Intr Introduction oduction You can hide low-priority display messages by Inf Infor ormation about displa mation about display messag y messages es pressing the back button P or the le -hand Display messages appear on the instrument dis-...
Page 362 Display messages and warning/indicator lamps 359 Occupant safe Occupant safety ty Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The restraint system is malfunctioning ( page 45). & D D AN ANGER GER Risk of fatal injuries due to restraint system malfunctions Restraint sys.
Page 363 360 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The corresponding restraint system is malfunctioning ( page 45). & W W ARNING ARNING Risk of injury or fatal injury due to a malfunction in the windowbag The windowbag might be triggered unintentionally or might not be triggered at all in the event of an accident.
Page 364 Display messages and warning/indicator lamps 361 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Front-passenger airbag * The front passenger airbag will be enabled while the vehicle is in motion in the following situations: enabled See Owner's Man- even when a child, a small adult or an object weighing less than the system weight threshold is located on the front passenger seat...
Page 365 362 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions PRE-SAFE inoperative See * The PRE‑SAFE ® functions are malfunctioning. Owner's Manual Consult a quali ed specialist workshop. K K e e y y Displa Display messag y messages...
Page 366 Display messages and warning/indicator lamps 363 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Á * The key is currently undetected. Change the location of the key in the vehicle. If the key is still not recognised, place it in the slot for starting with the key ( page 151).
Page 367 364 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Place the key in the * Key detection is malfunctioning. marked space See Owner's Change the location of the key in the vehicle. Manual Place the key in the slot for starting the engine with the key ( page 151).
Page 368 Display messages and warning/indicator lamps 365 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The light sensor for automatic driving lights is malfunctioning. Consult a quali ed specialist workshop. Automatic driving lights inoperative * You are driving without low-beam headlamps.
Page 369 366 Display messages and warning/indicator lamps Climat Climate contr e control ol Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions & * The high-voltage battery is charging. Pre-entry climate control cannot be switched on. Wait until the charging process has achieved a minimum charge.
Page 370 Display messages and warning/indicator lamps 367 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions & * The charge of the high-voltage battery is too low. Pre-entry climate control cannot be switched on. Charge the high-voltage battery. When the high-voltage battery is su ciently charged, pre-entry climate control will be operational again.
Page 371 368 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Drive on carefully. Consult a quali ed specialist workshop. * The drive system is malfunctioning. Have the vehicle transported only using a transporter or trailer ( page 323).
Page 372 Display messages and warning/indicator lamps 369 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The coolant level is too low. * N N O O TE TE Damage to the drive system due to insu cient coolant Top up coolant See Own- Avoid long journeys with insu cient coolant.
Page 373 370 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Avoiding high loads on the drive system, drive to the nearest quali ed specialist workshop. ÿ * The cooling system has detected a component fault. Avoiding high loads on the drive system, drive to the nearest quali ed specialist workshop.
Page 374 Display messages and warning/indicator lamps 371 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Charging method currently * A temporary malfunction has occurred in the charging station. unavailable Please try Wait until the malfunction has passed. again or change charging method Start the charging process at a di erent charging station.
Page 375 372 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The high-voltage battery is not charged su ciently. Drive system power output is reduced. The yellow reduced power output warning lamp _ is lit. Drive on carefully.
Page 376 Display messages and warning/indicator lamps 373 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Û * The high-voltage battery has overheated. There is a risk of re. Stop the vehicle immediately in accordance with the tra c conditions. If possible, stop the vehicle in the open air and ensure that all vehicle occupants get out.
Page 377 374 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Without starting engine * It is not possible to restart the drive system due to a malfunction. again, consult workshop Do not switch o the drive system;...
Page 378 Display messages and warning/indicator lamps 375 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The drive system is malfunctioning. Stop the vehicle immediately in accordance with the tra c conditions and switch o the drive system. Do not con- tinue driving.
Page 379 376 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions High-voltage battery main- * A malfunction has occurred in the high-voltage battery. tenance required urgently. It will no longer be possible to restart the drive system once it has been switched o . Without engine restart, con- Do not switch o the drive system;...
Page 380 Display messages and warning/indicator lamps 377 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Uncouple the trailer and secure it against rolling away. Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. Initiate a new swivel movement ( page 238).
Page 381 378 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Consult a quali ed specialist workshop. Head-up display currently * The head-up display is temporarily unavailable. Possible causes: unavailable See Owner's malfunctions in the power supply Manual signal interference...
Page 382 Display messages and warning/indicator lamps 379 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Ù * The steering is malfunctioning. Steering capability is signi cantly impaired. & W W ARNING ARNING Risk of accident if steering capability is impaired If the steering does not function as intended, the vehicle's operating safety is jeopardised.
Page 383 380 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Stop the vehicle immediately in accordance with the tra c conditions. Close the bonnet. * The tailgate is open. Close the tailgate. Anti-theft alarm system * The anti-the alarm system is malfunctioning.
Page 384 Display messages and warning/indicator lamps 381 T T r r ansmission ansmission Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Only select Park (P) when * It is possible to select the park position j only if the vehicle is stationary. vehicle is stationary Depress the brake pedal to stop.
Page 385 382 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Select transmission position k. Risk of vehicle rolling * The driver's door is not fully closed and transmission position h, k or neutral i is selected. Driver door open and trans- The vehicle may roll away.
Page 386 Display messages and warning/indicator lamps 383 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Depress the brake pedal. Engage park position j. Consult a quali ed specialist workshop. Br Brak akes es Displa Display messag y messages Possible causes/conseq ossible causes/consequences and...
Page 387 384 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Release the electric parking brake automatically ( page 186). If it is still not possible to release the electric parking brake: Do not continue driving.
Page 388 Display messages and warning/indicator lamps 385 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions If t If the st he stat ate of c e of charg harge is t e is too low oo low: : Charge the 12 V battery.
Page 389 386 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Do not continue driving. Consult a quali ed specialist workshop. * The red ! indicator lamp is ashing. The electric parking brake is applied while you are driving: A condition for automatic release of the electric parking brake has not been ful lled ( page 186).
Page 390 Display messages and warning/indicator lamps 387 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Do not top up the brake uid. Check brake pads See * The brakepads have reached the wear limit. Owner's Manual Consult a quali ed specialist workshop.
Page 391 388 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions é * ATTENTION ASSIST has detected fatigue or an increasing lack of concentration on the part of the driver page 195). If necessary, take a break.
Page 392 Display messages and warning/indicator lamps 389 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions È * The limiter can temporarily not be engaged. Once the cause of the problem is no longer present, the system will be available again.
Page 393 390 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions ç * Active Distance Assist DISTRONIC was deactivated. If a warning tone also sounds, Active Distance Assist DISTRONIC has deactivated automatically ( page 202).
Page 394 Display messages and warning/indicator lamps 391 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Active Distance Assist * Active Distance Assist DISTRONIC is operational again. available again Switch on Active Distance Assist DISTRONIC ( page 202).
Page 395 392 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Active Steering Assist cur- * Active Steering Assist is temporarily unavailable. rently unavailable See Own- The ambient conditions are outside the system limits ( page 206).
Page 396 Display messages and warning/indicator lamps 393 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Braking or accelerating Deactivating Active Distance Assist DISTRONIC Ø * Active Steering Assist has reached the system limits ( page 206). You have not steered independently for a considerable period of time.
Page 397 394 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions If the display message does not disappear, stop the vehicle in accordance with the tra c conditions and restart the vehicle. Blind Spot Assist inopera- * Blind Spot Assist is malfunctioning.
Page 398 Display messages and warning/indicator lamps 395 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Drive on Stop the vehicle in accordance with the tra c conditions and restart the vehicle. If the display message does not disappear: consult a quali ed specialist workshop. Active Blind Spot Assist * When you establish the electrical connection to the trailer, Active Blind Spot Assist will be unavailable.
Page 399 396 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions ¸ * Front and corner radar sensors (herea er "sensors") are malfunctioning. Possible causes: The sensors are dirty Heavy rain or snow Ã...
Page 400 Display messages and warning/indicator lamps 397 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions á * The view of the multifunction camera is restricted. Possible causes: Dirt on the windscreen in the eld of vision of the multifunction camera Heavy rain, snow or fog Ã...
Page 401 398 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions ä * The adjustable damping is malfunctioning. The vehicle's handling characteristics may be a ected. Do not drive at speeds greater than 80 km/h. Consult a quali ed specialist workshop.
Page 402 Display messages and warning/indicator lamps 399 Dr Driving safe iving safety syst ty systems Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * ABS and ESP ® are temporarily unavailable. Other driving systems and driving safety systems (e.g. BAS) may also be temporarily unavailable. The brake system will continue to operate normally.
Page 403 400 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * ABS and ESP ® are malfunctioning. Other driving systems and driving safety systems (e.g. BAS) may also be malfunctioning. The brake system will continue to operate normally.
Page 404 Display messages and warning/indicator lamps 401 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions If the display message does not disappear, consult a quali ed specialist workshop immediately. Drive care- fully. ÷ * ESP ®...
Page 405 402 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * EBD, ABS and ESP ® are malfunctioning. Other driving systems and driving safety systems (e.g. BAS) may also be malfunctioning. &...
Page 406 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The Mercedes-Benz emergency call system is malfunctioning. The Mercedes me connect system is also malfunction- ing. Consult a quali ed specialist workshop. Inoperative...
Page 407 404 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Device detected at diagnos- * The vehicle functions for fault detection are restricted. tics connection See Own- At least one of the main functions of the Mercedes me connect system is malfunctioning. er's Manual Observe the notes on the diagnostics connection ( page 36).
Page 408 Display messages and warning/indicator lamps 405 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions The tyre pressure monitoring system will restart automatically as soon as the cause has been recti ed. Drive on. Tyre press. monitor inoper- * The tyre pressure monitoring system is malfunctioning.
Page 409 406 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions & W W ARNING ARNING Risk of an accident due to insu cient tyre pressure The tyres can burst. The tyres can wear excessively and/or unevenly. The driving characteristics as well as the steering and braking may be greatly impaired.
Page 410 Display messages and warning/indicator lamps 407 Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions & W W ARNING ARNING Risk of an accident from driving with a at tyre The tyres can overheat and be damaged. The driving characteristics as well as the steering and braking characteristics may be greatly impaired.
Page 411 408 Display messages and warning/indicator lamps Displa Display messag y messages Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Reduce speed * At least one tyre is overheating. The a ected tyres are displayed in red. At temperatures close to the limit value, the tyres are displayed in yellow.
Page 412 Display messages and warning/indicator lamps 409 Indicat Indicator and w or and war arning lam ning lamps: å ® OFF ( page 417) Restraint system ( page 410) Tyre pressure monitoring system ü Seat belt ( page 410) page 419) Reduced power ( page 411) Standing lights (...
Page 413 410 Display messages and warning/indicator lamps Occupant safe Occupant safety ty W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The restraint system red warning lamp is lit while the vehicle is on. The restraint system is malfunctioning ( page 45).
Page 414 Display messages and warning/indicator lamps 411 W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions ü * The red seat belt warning lamp lights up once the vehicle has started. In addition, an intermittent warning tone may sound. The red seat belt warning lamp reminds the driver and front passenger to fasten their seat belts.
Page 415 412 Display messages and warning/indicator lamps W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The red electrical fault warning lamp is lit. There is a fault with the electrics. Note the messages on the instrument display. Electrical fault warning lamp V V ehicle ehicle...
Page 416 Display messages and warning/indicator lamps 413 W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions ï * The red trailer hitch warning lamp is lit. The trailer hitch is not operational. & W W ARNING ARNING Risk of an accident if the ball neck is not locked Trailer tow hitch warning The trailer may become detached.
Page 417 414 Display messages and warning/indicator lamps Br Brak akes es W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The red electric parking brake indicator lamp ashes or is lit. The yellow electric parking brake indicator lamp is also lit in the event of a malfunction. Note the messages on the instrument display.
Page 418 Display messages and warning/indicator lamps 415 W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions Consult a quali ed specialist workshop. * The red brake warning lamp is lit while the vehicle is running. Possible causes: The brake force boosting is malfunctioning and the braking characteristics may be a ected.
Page 419 416 Display messages and warning/indicator lamps Dr Driving syst iving systems W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The red distance warning lamp lights up while the vehicle is in motion. The distance to the vehicle in front is too small for the speed selected.
Page 420 Display messages and warning/indicator lamps 417 Dr Driving safe iving safety syst ty systems W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The yellow ABS warning lamp is lit while the vehicle is running. ABS is malfunctioning.
Page 421 418 Display messages and warning/indicator lamps W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions ÷ * The yellow ESP ® warning lamp is lit while the vehicle is running. ® is malfunctioning. Other driving systems and driving safety systems (e.g.
Page 422 Display messages and warning/indicator lamps 419 W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions If ESP ® cannot be activated, ESP ® is malfunctioning. ® Have ESP checked immediately at a quali ed specialist workshop. ®...
Page 423 420 Display messages and warning/indicator lamps W W ar arning/indicat ning/indicator lamp or lamp Possible causes/conseq ossible causes/consequences and uences and Solutions Solutions * The yellow tyre pressure monitoring system warning lamp (pressure loss/malfunction) is lit. The tyre pressure monitoring system has detected tyre pressure loss in at least one of the tyres. &...
Page 424 Index 421 Setting........... 212 1, 2, 3 ... 1, 2, 3 ... A A ctiv ctive Dist e Distance Assis ance Assist DIS t DISTR TRONIC ONIC 4MATIC A/C function A/C function Active Emergency Stop Assist....208 All-wheel distribution......163 Activating/deactivating (control panel)...
Page 425 422 Index System limitations........232 Air inlet Air inlet Side airbag..........50 see Air-water duct Window airbag......... 50 A A ctiv ctive Ser e Service Sy vice Syst stem PL em PLUS see ASSYST PLUS Air pr Air pressure essure Air ow Air ow see Tyre pressure...
Page 426 Index 423 Anticipat Anticipator ory occupant prot y occupant protection ection A A TTENTION ASSIST TTENTION ASSIST Axle load Axle load Function..........195 Permissible..........349 see PRE-SAFE ® (anticipatory occu- Setting........... 196 Trailer operation........357 pant protection) System limitations........195 ®...
Page 427 424 Index Bicy Bicycle r cle rack Br Brak akes es Br Breakdo eakdown Load capacity........357 ABS (Anti-lock Braking System)....190 see Flat tyre Trailer operation........241 Active Brake Assist......... 208 Butt Buttons Adaptive brake lights......194 Blind Spo Blind Spot Assist t Assist Steering wheel........
Page 428 Index 425 Air-water duct........303 Char Charging ging USB port..........127 Automatic car wash....... 303 At time of departure....... 180 Char Charging cable ging cable Carpet........... 308 Charge level display....... 180 Control panel......... 169 Decorative foil........306 Charging cable control panel....169 Stowing..........
Page 429 426 Index Securing on the rear seat......72 Automatic control........143 Cockpit kpit Top Tether..........69 Calling up the air conditioning menu..143 Overview............ 6 Demisting the windscreen...... 142 Childr Children en Co ee Co ee cup symbol cup symbol Demisting windows........
Page 430 Index 427 Cr Cross oss Tr Tra c a c Alert Alert........237 Data acq a acquisition uisition Detecting inatt ecting inattentiv entiveness eness Vehicle............. 39 see ATTENTION ASSIST Cr Crosswind Assist osswind Assist Function/notes........191 Data prot a protection r ection rights ights Diagnos...
Page 431 428 Index Displa Display in t y in the windscr he windscreen è Charger cable connected....370 G Inoperative........403 see Head-up display Check brake uid level....386 Á Key being initialised Please wait..363 Displa Display message y message ï...
Page 432 Index 429 Performance severely limited..367 Switch o lights......365 Active Blind Spot Assist currently & Pre-entry climate control (via unavailable See Owner's Manual.... 394 Switch on headlamps....365 key) available again a er engine start..366 Active Blind Spot Assist inoperative..
Page 433 430 Index Active Steering Assist currently Charging fault Please change charging Head-up display currently unavailable unavailable due to multiple emer- method See Owner's Manual....371 See Owner's Manual......378 gency stops........... 392 Charging method currently unavaila- Head-up display inoperative....378 Active Steering Assist currently ble Please try again or change charg- High-voltage battery maintenance...
Page 434 Index 431 Parking Assist and PARKTRONIC inop- To shi out of P or N, depress brake Without starting engine again, consult erative See Owner's Manual....398 and start engine........381 workshop..........374 Place the key in the marked space To switch o the engine, press the Dist Distance contr ance control ol...
Page 435 432 Index Dr Driv ive syst e system Dr Driving syst iving system Electric mode......... 148 Manual switch-o ........148 see 360° Camera General driving tips........ 152 Starting (emergency operation mode)..151 see Active Blind Spot Assist Running-in notes........152 see Active Distance Assist DISTRONIC Dr Driv iver's seat er's seat...
Page 436 Emerg Emergency call ency call Notes............. 148 ERA-GL -GLON ONASS t ASS tes est mode t mode see Mercedes-Benz emergency call system Electr Electric par ic parking br king brake Starting/ending........290 Emerg Emergency key ency key Applying automatically......185...
Page 437 434 Index EU type approv EU type approval number al number......349 F F r r eq equencies uencies Garag age door openers e door openers Mobile phone......... 348 Opening/closing the door...... 185 Exter erior lighting ior lighting Two-way radio........348 Programming buttons......
Page 438 2)......... 168 Notes on charging (mains socket, Help call Help call mode 2)..........166 see Mercedes-Benz emergency call system i-Size c i-Size child seat secur hild seat securing syst ing system Notes on charging (wallbox, mode 3)..167 Fitting............
Page 439 436 Index Im Implied w plied warr arranty anty Int Inter erior lighting ior lighting Vehicle............. 39 Adjusting..........133 K K e e y y Ambient lighting........133 Im Import porter addr er addresses esses Acoustic locking veri cation signal... 80 Reading lamp.........
Page 440 Index 437 Lamp (ins p (instr trument displa ument display) y) Light switch........... 130 Limiting speed Limiting speed see Warning/indicator lamp Low beam..........130 see Limiter Parking lights......... 130 Lane det Lane detection (aut ection (automatic) omatic) Limiting t Limiting the opening angle (t he opening angle (tailg ailgat ate) e)....
Page 441 438 Index KEYLESS-GO..........84 Manoeuvr Manoeuvring assist ing assistance ance Switching the search light on/o Opening the tailgate......... 87 Cross Tra c Alert........237 (contactless).......... 256 Switching the automatic locking fea- Drive Away Assist........236 MBUX multimedia syst MBUX multimedia system ture on/o ..........
Page 442 Mercedes-Benz ser cedes-Benz service centre vice centre Arranging a service appointment.... 278 see Quali ed specialist workshop Calling the Mercedes-Benz customer Messag Message (ins e (instr trument displa ument display) y) centre............ 277 N N a a vig...
Page 443 440 Index N N a a vig vigation ation see Restraint system Online ser Online services vices see Destination entry see Seat belt see In-Car O ce see Map On-boar On-board com d comput puter er Open-sour Open-source ce so w so ware are........
Page 444 Index 441 Operating the memory function....113 Adjusting warning tones......232 P P edes edestr trian prot ian protection ection Parking position........140 Deactivating........... 231 see Active bonnet (pedestrian protection) Setting........... 139 Function..........228 P P er ermissible axle load missible axle load........
Page 445 442 Index R R ear f ear fog light og light ® ® PRE-S PRE-SAFE (anticipat (anticipator ory occupant prot y occupant protection) ection) Switching on/o ........131 Function..........57 QR code QR code ® PRE-SAFE Sound........57 R R ear seat ear seat Rescue card..........
Page 446 Index 443 R R egis egistr tration ation Opening the camera cover (360° Displaying street names and house Vehicle............. 38 Camera)..........228 numbers..........267 Switching automatic operation on/o R R egulat egulator ory r y radio adio identi cation identi cation R R out oute-based speed adapt e-based speed adaptation...
Page 447 444 Index Folding back the backrest (rear)..... 118 Seat cov Seat cover (Car er (Care) e)......... 308 Side im Side impact prot pact protection ection......... 230 Folding the backrest forwards (rear)..117 Seat heating Seat heating Side windows Side windows Locking the backrest (rear)....
Page 448 Index 445 Snow c w chains hains..........332 Speed Limit Assist Speed Limit Assist Steering wheel heater......111 Function/notes........213 Socke Socket (12 V) t (12 V) S S t t eer eering wheel heat ing wheel heater er Setting........... 214 Boot/luggage compartment....
Page 449 446 Index Suspension Suspension T T ak ake-bac e-back of end-of-lif k of end-of-life v e vehicles ehicles Telephone menu overview...... 275 Adaptive damping adjustment....222 Protection of the environment....23 Wireless charging (mobile phone)... 128 Damping characteristics......222 T T ec echnical data hnical data T T elephon elephony oper...
Page 450 Index 447 Operating..........252 T T r r ailer hitch ailer hitch T T r r ansmission ansmission Axle load..........357 Crawler mode........194 T T ouc ouchpad hpad Bicycle rack........... 241 DIRECT SELECT lever......161 Operating..........252 Care............307 Drive program display......
Page 451 448 Index T T yr yre e in ation in ation com compr pressor essor T T yr yre-c e-chang hange t e tool kit ool kit see TIREFIT kit Overview..........340 U U nloc nlocking king T T yr yre pr e pressure essure T T yr yres es...
Page 452 Index 449 QR code rescue card....... 39 V V ehicle dimensions ehicle dimensions........354 V V entilation entilation Quali ed specialist workshop....37 see Climate control V V ehicle ehicle identi cation identi cation number number Raising........... 341 see VIN V V ents ents REACH regulation........
Page 453 450 Index Wheels Wheels J Brake system warning lamp (yel- h Tyre pressure monitoring sys- Care............307 low)............414 tem warning lamp lights up....420 Checking..........332 ! Electric parking brake indicator L Warning lamp for distance Checking the tyre pressure (tyre pres- lamp (red)..........
Page 454 Index 451 W W i-Fi i-Fi W W int inter oper er operation ation Setting........... 260 Snow chains.......... 332 W W idescr idescreen coc een cockpit ins kpit instr trument display ument display W W int inter tyr er tyres es Instrument cluster........

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