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ABOUT THIS BOOK
This book contains instructions for special features that every telephone user
may not need to know. The owner can decide who the system administrator
will be and who will have access to these features. Station users can be
trained on only the items that apply to them. This procedure will help control
costs and telephone abuse.
Several of the features listed in this book are specific to the system operator
or attendant position. You can have more than one operator or set your sys-
tem up to be used without an operator.
The designated system administrator can access specific programs and
modify some functions to better manage the Samsung iDCS 16 office tele-
phone system. Instructions are detailed and easy to follow. When assistance
is needed, contact your installation and service company.
SPECIAL FEATURES
NIGHT SERVICE OPERATION
(AUTOMATIC OR MANUAL)
Your system is designed to have an alternate mode of operation generally
designated as Night Service. Night Service permits incoming calls to ring dif-
ferently than during normal day operation. Night Service may be set manu-
ally or automatically. While in the Night mode, each station will be limited to
its individual night class of service dialing restrictions. You can put the sys-
tem in or out of Night Service at any time. Automatic Night Service has an
on-time and off-time for each day. If no automatic timer is set, you must turn
Night Service on and off manually.
AUTOMATIC NIGHT SERVICE
Automatic Night Service is turned on or off according to the programmed on
and off times. These programmed times use the system clock as a refer-
ence, so the system clock must be set correctly. Pressing the manual NIGHT
key will override the automatic mode until the next programmed time.
MANUAL NIGHT SERVICE
Press the NIGHT key on any keyset to enter Night Service. Enter the Night
Service passcode and press the NIGHT softkey or dial 1 on the keypad to
activate Night Service. Or press the DAY softkey or dial 0 on the keypad to
exit Night Service.
CALLING THE SYSTEM OPERATOR
Any station that dials 0 will ring its assigned operator. Calls to the system
operator are easily identified because the CALL key will have a rapidly flash-
ing red light. Station users will never receive a busy signal when they dial 0
or the operator group number. The calls will continue ringing in queue until
answered.
OPERATOR RECALLS
Transferred calls that go unanswered will recall to the station that originated
the transfer. Should the station that originated the transfer not answer the re-
call, the call will be sent to the operator as a transfer recall.
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