Troubleshooting; Canceling Printing; Canceling Printing Using The [Job Reset] Key - Sawgrass SG500NA User Manual

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If there is no improvement after performing the steps above, contact Sawgrass.

Troubleshooting

This chapter describes common troubleshooting procedures that are applicable to functions
of the printer and what to do when paper misfeeds (become jammed inside the printer).
More troubleshooting information, particularly related to the printer and color
management software, is located on

Canceling Printing

Print jobs can be canceled from either a printer or computer. How to cancel print jobs differs
according to their job status. Check the job status first.
Canceling a print job already sent to the printer
Cancel the print job by pressing the [Job Reset] key.
Canceling a print job that is not sent to the printer
Cancel the print job from the taskbar of the computer.

Canceling Printing Using the [Job Reset] Key

Follow the procedure below to cancel a print job that was already sent to the printer.
The [Job Reset] key cancels all print jobs being printed or that were received. If you do not
want to cancel another print job that was sent later, it's possible to delete only the current
print job.
Cancel only the print job being printed
1. Check that printing has started.
2. Press the [Job Reset] key.
support.sawgrassink.com.
Troubleshooting | 95

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Janet Shifflett
January 17, 2025

how can i print without margins?

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February 18, 2025

How do I stop the sawgrass printer from switching off

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February 23, 2025

h0w to get computer to recognize printer or vice versa

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