Do you have a question about the RAY5 and is the answer not in the manual?
Questions and answers
peter shreve
February 26, 2025
I lost my focusing column on my longer ray 5 10w what is the height of the column page 19 in manual
1 comments:
Mr. Anderson
February 26, 2025
The focusing plate for the LONGER RAY5 10W is 3.8mm thick. This plate is used to set the correct focus by lowering the acrylic guard onto it and tightening the screws.
This answer is automatically generated
King Ki
February 12, 2025
My Longer Ray 5 has quit engraving. There appears to be no laser. The machine has less than 5 hours engraving time.
1 comments:
Mr. Anderson
February 12, 2025
The Longer Ray 5 is not engraving and has no laser output when using LightBurn, but it works with LaserGRBL. This suggests a configuration issue in LightBurn. Possible reasons include:
1. Incorrect Laser Control Settings – LightBurn may not be sending the correct commands to turn on the laser. 2. Power Settings in LightBurn – The power level may be set too low or incorrectly configured. 3. Firmware Compatibility – The firmware version may not be fully compatible with LightBurn settings. 4. Connection Issues – The software may not be properly communicating with the laser.
To resolve this, check the LightBurn settings, ensure the correct device profile is selected, and verify laser power and control settings.
This answer is automatically generated
Brandie
February 17, 2025
How do I set hard limits so my machine dont hit the sides and make loud noised?
1 comments:
Mr. Anderson
February 17, 2025
To set hard limits on the LONGER RAY5 and prevent it from hitting the sides, you need to update the firmware to recognize the limit switch. Follow these steps:
1. Download the firmware package from LONGER’s website. The required file is ray5-FW-V1.2.4.1. 2. Install the firmware on the motherboard to enable limit switch detection. 3. Ensure the limit switch kit is properly installed. 4. Adjust homing and travel speeds if necessary to prevent collisions.
This will allow the firmware to recognize the limit switch and stop movement before hitting the frame.
This answer is automatically generated
Claude DeMenezes
April 10, 2025
When I try to frame what I am doing with my Longer ray5 40 watt using the sd card it goes back to the opening screen and does not let me frame it? Has anyone else had this issue
1 comments:
Mr. Anderson
April 10, 2025
The Longer RAY5 may return to the opening screen when trying to frame using the SD card if the file name on the card contains special characters. The printer only recognizes file names with English letters, underscores, and spaces. To fix this, ensure all Gcode files have proper names, are saved in the root directory of the SD card, and the card is used only for Gcode files.
This answer is automatically generated
Claude DeMenezes
April 11, 2025
So I have a new problem. I went into Lightburn as suggested to try to frame my picture that way but my computer is not connecting to the Laser. I have attatched a picture of the message I am getting.
Sebastian Guliński
April 12, 2025
Longer ray 5 10W w trakcie wycinania zaczął hałasować jakby uderzał o krańcowe. pole robocze dobrze ustawione, dodam że mam go 5 miesięcy i nic takiego się nie działo można było kadrować i wracał do punktu początkowego.
2 comments:
Mr. Anderson
April 12, 2025
The screeching noise on the LONGER RAY5 when moving along the X axis may be caused by mechanical issues such as misaligned or dry rails, loose belts, or obstructions on the axis. It is not related to the laser power or cutting settings, and can happen even if the working area is properly configured.
This answer is automatically generated
Sebastian Guliński
April 12, 2025
@Mr. Anderson Oś X czysta paski naciągnięte rama podokręcana, raczej podejrzewam awarię silnika napędzający ramie
Need help?
Do you have a question about the RAY5 and is the answer not in the manual?
Questions and answers
I lost my focusing column on my longer ray 5 10w what is the height of the column page 19 in manual
The focusing plate for the LONGER RAY5 10W is 3.8mm thick. This plate is used to set the correct focus by lowering the acrylic guard onto it and tightening the screws.
This answer is automatically generated
My Longer Ray 5 has quit engraving. There appears to be no laser. The machine has less than 5 hours engraving time.
The Longer Ray 5 is not engraving and has no laser output when using LightBurn, but it works with LaserGRBL. This suggests a configuration issue in LightBurn. Possible reasons include:
1. Incorrect Laser Control Settings – LightBurn may not be sending the correct commands to turn on the laser.
2. Power Settings in LightBurn – The power level may be set too low or incorrectly configured.
3. Firmware Compatibility – The firmware version may not be fully compatible with LightBurn settings.
4. Connection Issues – The software may not be properly communicating with the laser.
To resolve this, check the LightBurn settings, ensure the correct device profile is selected, and verify laser power and control settings.
This answer is automatically generated
How do I set hard limits so my machine dont hit the sides and make loud noised?
To set hard limits on the LONGER RAY5 and prevent it from hitting the sides, you need to update the firmware to recognize the limit switch. Follow these steps:
1. Download the firmware package from LONGER’s website. The required file is ray5-FW-V1.2.4.1.
2. Install the firmware on the motherboard to enable limit switch detection.
3. Ensure the limit switch kit is properly installed.
4. Adjust homing and travel speeds if necessary to prevent collisions.
This will allow the firmware to recognize the limit switch and stop movement before hitting the frame.
This answer is automatically generated
When I try to frame what I am doing with my Longer ray5 40 watt using the sd card it goes back to the opening screen and does not let me frame it? Has anyone else had this issue
The Longer RAY5 may return to the opening screen when trying to frame using the SD card if the file name on the card contains special characters. The printer only recognizes file names with English letters, underscores, and spaces. To fix this, ensure all Gcode files have proper names, are saved in the root directory of the SD card, and the card is used only for Gcode files.
This answer is automatically generated
So I have a new problem. I went into Lightburn as suggested to try to frame my picture that way but my computer is not connecting to the Laser. I have attatched a picture of the message I am getting.
Longer ray 5 10W w trakcie wycinania zaczął hałasować jakby uderzał o krańcowe. pole robocze dobrze ustawione, dodam że mam go 5 miesięcy i nic takiego się nie działo można było kadrować i wracał do punktu początkowego.
The screeching noise on the LONGER RAY5 when moving along the X axis may be caused by mechanical issues such as misaligned or dry rails, loose belts, or obstructions on the axis. It is not related to the laser power or cutting settings, and can happen even if the working area is properly configured.
This answer is automatically generated
@Mr. Anderson Oś X czysta paski naciągnięte rama podokręcana, raczej podejrzewam awarię silnika napędzający ramie