Common Problems and Solutions
Question
The motors cannot be
started
Unstable flight
The flight direction is
opposite or inconsistent
with the remote control
The Aircraft fall suddenly
Out of control, spinning
around on its own,
abnormal sound
The camera cannot be
adjusted up and down
The camera will not point
directly forward
Video freezes, image
transmission distance is
short
10
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Reason
Weak GPS signal
The red light stays on
The pink light stays on
The left and right joystick are in
place
Flying too low; affected by
airflow
The gyroscope is not calibrated
The propellers become
deformed and incomplete
GPS signal is unstable. Flying
near buildings and in obstructed
places
The Aircraft is placed incorrectly
before takeoff
Get into Headless mode
Emergency stop is used
The Transmitter signal is
interfered or the Aircraft exceeds
the range of remote control
Compass interference
The propellers become
deformed and incomplete
There are obstacles between the
camera and the ground. When the
Aircraft is turned on, the camera
swings down for self-checking and
the camera got stuck on obstacles
This is the unique design of the
camera, not a malfunction
The Aircraft is out of Wi-Fi range Fly the Aircraft within the range of the Wi-Fi
WiFi image transmission signal
interference
The transmitter and the mobile
phone are not pointed at the
direction of the drone
Phone performance freezes
Solutions
Turn on the Aircraft in an open area with strong
GPS signal
The Aircraft has low battery. Please charge the
battery in time
The compass is not calibrated. Please refer to
the "Calibration Before Flight" section of the
user manual
Push the left and right joysticks simultaneously
to 5 o'clock and 7 o'clock for 2 seconds
Please fly the Aircraft above 9.84ft(3 meters)
Place the Aircraft on a horizontal surface and conduct
gyroscope/horizontal calibration. Please refer to the
"Calibration Before Flight" section of the user manual
Replace the propellers with new ones
Please fly the Aircraft in an open area free of
obstacles within the circle of radius 32.81 ft(10
meters)
Before takeoff, keep the camera ahead and the
tail towards the pilot
Turn off headless mode
Do not use the emergency stop in non-emergen-
cy situations to avoid unnecessary losses
Please fly the Aircraft outdoors without
interference, and ensure that it is within a
controllable range
Please manually land the drone in time and
calibrate the compass. Please make sure to fly
away from the buildings, trees, power lines, and
signal towers
Replace the propellers with new ones
Restart the drone and ensure that there is
enough space under the camera
Recalibrate the gyroscope, and the camera will
recheck itself as well
Prevent propellers from affecting photography.
Adjust the angle of the camera and let it point
straight ahead to acquire best shooting
experience
Fly the Aircraft in an unobstructed open area free
of buildings, high-voltage wires and signal towers
Point the Transmitter and the mobile device at
the flying direction of the Aircraft to maintain the
strongest signal connection
Close unused apps running in the background to
maintain the best performance of the phone
Need help?
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